Dell PowerVault DL2100 User manual

Dell™ PowerVault™
DL2100 Systems
Hardware Owner’s
Manual

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.;
Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
August 2009 Rev. A00

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup . . . . . . 11
Front Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 16
Hard-Drive Indicator Patterns for RAID . . . . . . . . . 17
Back Panel Features and Indicators . . . . . . . . . . 18
Power Indicator Codes . . . . . . . . . . . . . . . . . 20
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
LCD Status Messages . . . . . . . . . . . . . . . . . . 22
Viewing Status Messages . . . . . . . . . . . . . 22
Removing LCD Status Messages . . . . . . . . . 22
System Messages . . . . . . . . . . . . . . . . . . . . 36
Warning Messages . . . . . . . . . . . . . . . . . . . 52
Diagnostics Messages . . . . . . . . . . . . . . . . . 52
Alert Messages . . . . . . . . . . . . . . . . . . . . . 52
Other Information You May Need . . . . . . . . . . . . 53

4Contents
2 Using the System Setup Program and
UEFI Boot Manager 55
Choosing the System Boot Mode . . . . . . . . . . . . 55
Entering the System Setup Program . . . . . . . . . . . 56
Responding to Error Messages . . . . . . . . . . 56
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . 56
System Setup Options . . . . . . . . . . . . . . . . . . 57
Main Screen . . . . . . . . . . . . . . . . . . . . 57
Memory Settings Screen . . . . . . . . . . . . . . 59
Processor Settings Screen . . . . . . . . . . . . . 60
SATA Settings Screen . . . . . . . . . . . . . . . 60
Boot Settings Screen . . . . . . . . . . . . . . . . 61
Integrated Devices Screen . . . . . . . . . . . . . 62
PCI IRQ Assignments Screen . . . . . . . . . . . 63
Serial Communication Screen . . . . . . . . . . . 63
Embedded Server Management Screen . . . . . . 64
Power Management Screen . . . . . . . . . . . . 65
System Security Screen . . . . . . . . . . . . . . 66
Exit Screen . . . . . . . . . . . . . . . . . . . . . 67
Entering the UEFI Boot Manager . . . . . . . . . . . . 68
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . 68
UEFI Boot Manager Screen . . . . . . . . . . . . 69
UEFI Boot Settings Screen . . . . . . . . . . . . . 69
System Utilities Screen . . . . . . . . . . . . . . . 69
System and Setup Password Features . . . . . . . . . 70
Using the System Password . . . . . . . . . . . . 70
Using the Setup Password . . . . . . . . . . . . . 72

Contents 5
iDRAC Configuration Utility . . . . . . . . . . . . . . . 73
Entering the iDRAC Configuration Utility . . . . . . 74
3 Installing System Components . . . . . . . . 75
Recommended Tools . . . . . . . . . . . . . . . . . . 75
Inside the System . . . . . . . . . . . . . . . . . . . . 75
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 77
Removing the Front Bezel . . . . . . . . . . . . . 77
Installing the Front Bezel . . . . . . . . . . . . . . 78
Opening and Closing the System . . . . . . . . . . . . 78
Opening the System . . . . . . . . . . . . . . . . 78
Closing the System . . . . . . . . . . . . . . . . . 78
Information Tag . . . . . . . . . . . . . . . . . . . . . 79
Removing the Information Tag . . . . . . . . . . . 79
Installing the Information Tag . . . . . . . . . . . 80
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 80
Removing a Hard-Drive Blank . . . . . . . . . . . 81
Installing a Hard-Drive Blank . . . . . . . . . . . 81
Removing a Hot-Swap Hard Drive . . . . . . . . . 82
Installing a Hot-Swap Hard Drive . . . . . . . . . 82
Removing a Hard Drive From a Hard-Drive
Carrier . . . . . . . . . . . . . . . . . . . . . . . 83
Installing a Hard Drive Into a Hard-Drive
Carrier . . . . . . . . . . . . . . . . . . . . . . . 83
Power Supplies . . . . . . . . . . . . . . . . . . . . . 85
Removing a Power Supply . . . . . . . . . . . . . 85
Replacing a Power Supply . . . . . . . . . . . . . 86
Removing the Power Supply Blank . . . . . . . . 87

6Contents
Installing the Power Supply Blank . . . . . . . . . 87
Internal SD Module . . . . . . . . . . . . . . . . . . . 87
Installing the Internal SD Module . . . . . . . . . 87
Removing the Internal SD Module . . . . . . . . . 89
Internal SD Flash Card . . . . . . . . . . . . . . . . . . 89
Installing the Internal SD Flash Card . . . . . . . . 89
Removing the Internal SD Flash Card . . . . . . . 90
Internal USB Memory Key . . . . . . . . . . . . . . . . 90
Internal USB Cable . . . . . . . . . . . . . . . . . . . 92
Removing the Internal USB Cable . . . . . . . . . 92
Installing the Internal USB Cable . . . . . . . . . 92
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 93
Installing an iDRAC6 Enterprise Card . . . . . . . 93
Removing an iDRAC6 Enterprise Card . . . . . . . 94
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 95
NIC Hardware Key . . . . . . . . . . . . . . . . . . . . 95
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 97
Removing the Cooling Shroud . . . . . . . . . . . 97
Installing the Cooling Shroud . . . . . . . . . . . . 98
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 99
Removing a Cooling Fan . . . . . . . . . . . . . . 99
Replacing a Cooling Fan . . . . . . . . . . . . . . 100
Removing the Fan Bracket . . . . . . . . . . . . . 100
Replacing the Fan Bracket . . . . . . . . . . . . . 102
Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 102
Removing the Optical Drive . . . . . . . . . . . . 102
Installing the Optical Drive . . . . . . . . . . . . . 102

Contents 7
Integrated Storage Controller Card . . . . . . . . . . . 105
Removing the Integrated Storage Controller
Card . . . . . . . . . . . . . . . . . . . . . . . . 106
Installing the Integrated Storage Controller
Card . . . . . . . . . . . . . . . . . . . . . . . . 106
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 109
Removing a RAID Battery . . . . . . . . . . . . . 109
Installing a RAID Battery . . . . . . . . . . . . . . 109
Cable Routing . . . . . . . . . . . . . . . . . . . . . . 111
Removing the Cable Retention Bracket . . . . . . 111
Installing the Cable Retention Bracket . . . . . . 112
Expansion Cards and Expansion-Card Risers . . . . . 112
Expansion Card Installation Guidelines . . . . . . 112
Installing an Expansion Card . . . . . . . . . . . . 113
Removing an Expansion Card . . . . . . . . . . . 115
Removing Expansion-Card Riser 1 . . . . . . . . . 116
Replacing Expansion-Card Riser 1 . . . . . . . . . 117
Removing Expansion-Card Riser 2 . . . . . . . . . 118
Replacing Expansion-Card Riser 2 . . . . . . . . . 119
Removing Expansion-Card Riser 2 From the
Expansion-Card Bracket . . . . . . . . . . . . . . 120
Replacing the Riser 2 Board on the
Expansion-Card Bracket . . . . . . . . . . . . . . 121
System Memory . . . . . . . . . . . . . . . . . . . . . 122
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 122
Mode-Specific Guidelines . . . . . . . . . . . . . 124
Installing Memory Modules . . . . . . . . . . . . 127
Removing Memory Modules . . . . . . . . . . . . 129
Processors . . . . . . . . . . . . . . . . . . . . . . . . 130
Removing a Processor . . . . . . . . . . . . . . . 130

8Contents
Installing a Processor . . . . . . . . . . . . . . . 133
System Battery . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the System Battery . . . . . . . . . . . 136
Control Panel Assembly . . . . . . . . . . . . . . . . 138
Removing the Control Panel Display Module . . . 138
Installing the Control Panel Display Module . . . . 138
Removing the Control Panel Board . . . . . . . . 139
Installing the Control Panel Board . . . . . . . . . 140
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 141
Removing the SAS Backplane . . . . . . . . . . . 141
Installing a SAS Backplane . . . . . . . . . . . . 142
System Board . . . . . . . . . . . . . . . . . . . . . . 143
Removing the System Board . . . . . . . . . . . . 143
Installing the System Board . . . . . . . . . . . . 145
4 Troubleshooting Your System . . . . . . . . 147
Safety First—For You and Your System . . . . . . . . . 147
Troubleshooting System Startup Failure . . . . . . . . 147
Troubleshooting External Connections . . . . . . . . . 147
Troubleshooting the Video Subsystem . . . . . . . . . 148
Troubleshooting a USB Device . . . . . . . . . . . . . 148
Troubleshooting a Serial I/O Device . . . . . . . . . . 149
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 149
Troubleshooting a Wet System . . . . . . . . . . . . . 150
Troubleshooting a Damaged System . . . . . . . . . . 151

Contents 9
Troubleshooting the System Battery . . . . . . . . . . 152
Troubleshooting Power Supplies . . . . . . . . . . . . 152
Troubleshooting System Cooling Problems . . . . . . . 153
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 154
Troubleshooting System Memory . . . . . . . . . . . . 154
Troubleshooting an Internal SD Card . . . . . . . . . . 156
Troubleshooting an Internal USB Memory Key . . . . . 157
Troubleshooting an Optical Drive . . . . . . . . . . . . 158
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 159
Troubleshooting a Storage Controller . . . . . . . . . 160
Troubleshooting Expansion Cards . . . . . . . . . . . 161
Troubleshooting the Processor(s) . . . . . . . . . . . . 162
5 Running the System Diagnostics . . . . . 165
Using Dell Online Diagnostics . . . . . . . . . . . . . 165
Embedded System Diagnostics Features . . . . . . . . 165
When to Use the Embedded System Diagnostics . . . . 166
Running the Embedded System Diagnostics . . . . . . 166
Embedded System Diagnostics Testing Options . . . . 167
Using the Custom Test Options . . . . . . . . . . . . . 167
Selecting Devices for Testing . . . . . . . . . . . 167
Selecting Diagnostics Options . . . . . . . . . . . 167
Viewing Information and Results . . . . . . . . . 168

10 Contents
6 Jumpers and Connectors . . . . . . . . . . . 169
System Board Jumpers . . . . . . . . . . . . . . . . . 169
System Board Connectors . . . . . . . . . . . . . . . . 172
SAS Backplane Board Connectors . . . . . . . . . . . 175
Expansion-Card Riser-Board Components and
PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . . 176
Disabling a Forgotten Password . . . . . . . . . . . . 178
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 181
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 181
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193