Dell PowerVault DL4000 Quick reference guide

Dell PowerVault DL4000 Backup To Disk Appliance –
Powered By AppAssure
Deployment Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat®and Red Hat®
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Corporation.
2013 - 02
Rev. A00

Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Setting Up DL Backup To Disk Appliance...............................................................................5
Introduction..............................................................................................................................................................5
Installation Prerequisites..........................................................................................................................................5
Network Requirements......................................................................................................................................5
Setting Up The Hardware.........................................................................................................................................6
Installing The Appliance In A Rack....................................................................................................................6
Cabling The Appliance.......................................................................................................................................6
Setting The Storage Enclosure Configuration Switch........................................................................................6
Connecting The Storage Enclosure To The PowerVault DL4000 System..........................................................7
Connecting The Cable Management Arm (Optional).........................................................................................7
Turning On The DL Backup To Disk Appliance..................................................................................................7
PowerVault DL4000 Disk Configurations...................................................................................................................8
2 AppAssure Appliance Configuration Wizard..........................................................................9
Configuring The Network Interface..........................................................................................................................9
Configuring Hostname And Domain Settings.........................................................................................................10
Configuring SNMP Settings....................................................................................................................................11
Disk Provisioning....................................................................................................................................................11
Complete The AppAssure Core Setup Wizard........................................................................................................12
3 Post Installation Tasks.............................................................................................................13
Review Retention Periods.......................................................................................................................................13
Adjust The Number Of Streams..............................................................................................................................13
Check Connectivity To Clients................................................................................................................................13
Check Network Connectivity..................................................................................................................................14
Check The Firewall Settings...................................................................................................................................14
Verify Name Resolution (If Applicable)...................................................................................................................14
Teaming Network Adapters....................................................................................................................................15
Reinstalling Broadcom Advanced Configuration Suite....................................................................................15
Creating The NIC Team....................................................................................................................................15
4 Installing Agents On Clients....................................................................................................17
Installing Agents Remotely (Push)..........................................................................................................................17
Installing Microsoft Windows Agents At The Client...............................................................................................18
Adding An Agent.....................................................................................................................................................18

Installing Agents On Linux Machines.....................................................................................................................18
Location Of Linux Agent Files...........................................................................................................................19
Agent Dependencies........................................................................................................................................19
Installing The Agent On Ubuntu 12.04 LTS.......................................................................................................20
Installing The Agent On Red Hat Enterprise Linux 6.3 And CentOS 6.3............................................................21
Installing The Agent On SUSE Linux Enterprise Server 11 SP2........................................................................21

1
Setting Up DL Backup To Disk Appliance
Introduction
The Dell PowerVault DL Backup to Disk Appliance is the latest generation of backup to disk protection appliance
powered by Dell AppAssure software. The DL Backup to Disk Appliance allows:
• Scalable storage capabilities to support organizations of any size
• Faster backups, as well as quicker recovery scenarios over conventional tape devices and backup
methodologies
• Optional deduplication capability
• Continuous data protection for data center and remote office servers
• Quick and easy deployment experience that reduces the time required to begin protecting critical data
The DL Backup to Disk Appliance includes the following hardware and software:
• Dell PowerVault DL4000 system
• Dell PowerEdge RAID Controllers (PERC)
• Optional Dell PowerVault MD1200 storage enclosure
• Preinstalled operating system and Dell OpenManage system and storage management software
• AppAssure 5 software
NOTE: If your appliance configuration does not include PowerVault MD1200 storage enclosures, ignore any
references to PowerVault MD1200 and storage enclosures in this document.
The initial requirements unique to the IT environment must be entered the first time you use the system.
The following table lists the terms used in this document to refer to various components of the DL Backup to Disk
Appliance hardware and software.
Table 1. DL Backup to Disk Appliance Hardware and Software Components
Component Term Used
DL Backup to Disk Appliance Appliance
PowerVault DL4000 system DL4000 system
PowerVault MD1200 storage enclosure Storage enclosure
Dell AppAssure 5 Software AppAssure 5
Installation Prerequisites
Network Requirements
The Dell PowerVault DL Backup to Disk Appliance requires the following network environment:
• Active network with available Ethernet cables and connections
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• A static IP address and DNS server IP address, if not provided by the Dynamic Host Configuration Protocol
(DHCP)
• User name and password with administrator privileges
Setting Up The Hardware
The appliance ships with a single PowerVault DL4000 system. Before setting up the appliance hardware, see the Getting
Started Guide for your PowerVault DL4000 system that shipped with the appliance. Unpack and set up the DL Backup to
Disk Appliance hardware.
NOTE: The software is pre-installed on the appliance. Any media included with the system must be used only in the
event of a system recovery.
To set up the DL Backup to Disk Appliance hardware:
1. Rack and cable the PowerVault DL4000 system and storage enclosure(s).
2. Turn on the storage enclosure(s) and then the PowerVault DL4000 system.
Installing The Appliance In A Rack
If the PowerVault DL4000 system includes a rail kit, locate the Rack Installation Instructions supplied with the rack kit.
Follow the instructions to install the rails in the rack unit and to install the PowerVault DL4000 system and the storage
enclosure in the rack.
Cabling The Appliance
Locate the PowerVault DL4000 Getting Started Guide that shipped with the appliance and follow the instructions to
attach:
• The keyboard, mouse, monitor, power, and network cables to the PowerVault DL4000 system
• The power cables
Setting The Storage Enclosure Configuration Switch
Set the storage mode for the storage enclosure to unified mode as indicated in the following figures.
NOTE: The configuration switch must be set before turning on the storage enclosure. Changing the configuration
mode after turning on the storage enclosure has no effect on enclosure configuration until the system is power
cycled. For more information, see the Dell PowerVault MD1200 Hardware Owner's Manual at dell.com/support/
manuals.
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Figure 1. Setting the PowerVault MD1200 Storage Enclosure Configuration Switch
1. configuration switch
Connecting The Storage Enclosure To The PowerVault DL4000 System
Connect the data cable from the PowerEdge RAID Controller (PERC) installed in the PowerVault DL4000 system to the
primary Enclosure Management Module (EMM) SAS In port of the storage enclosure. For more information, see the
figure below.
Figure 2. Connecting the SAS Cable From the PowerVault DL4000 System to the PowerVault MD1200 Storage Enclosure
Connecting The Cable Management Arm (Optional)
If the appliance includes a cable management arm (CMA), locate the CMA Installation Instructions that shipped with the
CMA kit and follow the instructions to install the CMA.
Turning On The DL Backup To Disk Appliance
After cabling the appliance, turn on the MD1200 storage enclosure, and then turn on the PowerVault DL4000 system.
NOTE: It is recommended that you connect the appliance to an uninterrupted power supply (UPS) for maximum
reliability and availability. For more information, see your system's Owner's Manual at dell.com/support/manuals.
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PowerVault DL4000 Disk Configurations
The PowerVault DL4000 supports SAS and nearline SAS drives only. The operating system resides on a RAID 1
(mirrored) virtual disk located in slots 0 and 1. For information on these disks, see the Dell PowerVault DL4000 Owner’s
Manual at dell.com/support/manuals. Slots 2 through 9 are available for automatic configuration but can be manually
configured (if required). The disks are auto-provisioned as RAID 6. Capacity expansion using an MD1200 storage
enclosure is optional.
8

2
AppAssure Appliance Configuration Wizard
When you turn on the appliance for the first time, after changing the system password, the AppAssure Appliance
Configuration wizard runs automatically.
NOTE: The AppAssure Appliance Configuration wizard may take up to 30 seconds to appear on the system console.
NOTE: Complete all steps of the AppAssure Appliance Configuration wizard before using Microsoft Windows
Update. The Windows update service is disabled temporarily during the configuration process.
1. After you turn the system on, the Set Up Windows dialog is displayed, select I accept the license terms and click
Start.
2. Click OK on the message that prompts you to change your password.
3. Enter and confirm the new password.
A message prompts you confirming that the password is changed.
4. Click OK.
The AppAssure Appliance Configuration wizard welcome screen is displayed.
The wizard guides you through a series of steps to configure the software on the appliance.
The wizard helps you in:
• Setting up the network interfaces
• Provisioning the storage for:
– AppAssure repository
– Virtual standby of protected machines
• Creating the AppAssure repositories
After you complete all the steps on the configuration wizard, the AppAssure 5 Core console launches automatically.
Configuring The Network Interface
To configure the available network interfaces:
1. On the AppAssure Appliance Configuration Wizard Welcome screen, click Next.
The network interfaces page displays the available connected network interfaces.
2. Select the network interfaces that you want to configure.
NOTE: The Appliance Configuration wizard configures network interfaces as individual ports (non-teamed). To
improve ingest performance, you can create a larger ingest channel by teaming NICs. However, this must be
done after the initial configuration of the appliance.
3. If required, connect additional network interfaces and click Refresh.
The additional connected network interfaces are displayed.
4. Click Next.
The Configure selected network interface page is displayed.
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5. Select the appropriate internet protocol for the selected interface.
You can choose IPv4 or IPv6.
The network details are displayed depending on the internet protocol you select.
6. To assign the internet protocol details, do one of the following:
– To assign the selected internet protocol details automatically, select Obtain an IPV4 address automatically.
– To assign the network connection manually, select Use the following IPv4 address and enter the following
details:
*IPv4 Address or IPv6 Address
*Subnet mask for IPv4 and Subnet prefix length for IPv6
*Default Gateway
7. To assign the DNS server details, do one of the following:
– To assign the DNS server address automatically, select Obtain DNS server address automatically.
– To assign the DNS server manually, select Use the following DNS server address and enter the following
details:
*Preferred DNS sever
*Alternate DNS server
8. Click Next.
The Configure hostname and domain setting page is displayed.
For information on NIC teaming, see Teaming Network Adapters.
Configuring Hostname And Domain Settings
You must assign a hostname for the appliance. It is recommended that you change the host name before starting
backups. By default, the hostname is the system name as assigned by the operating system.
NOTE: If you plan to change the host name, it is recommended that you change the hostname at this stage.
Changing the host name after completing the Appliance Configuration Wizard requires manually performing
several steps.
To configure the hostname and domain settings:
1. On the Configure hostname and domain setting page, to change the hostname for the appliance, in New hostname
enter an appropriate hostname.
2. If you do not want the appliance to join a domain, select No in Do you want this appliance to join a domain?
By default, Yes is selected.
3. To join the appliance to a domain, enter the following details:
–Domain name
–Domain user name
–Domain user password
4. Click Next.
NOTE: Changing the hostname or the domain requires a reboot. After the reboot, the AppAssure Appliance
Configuration wizard is launched automatically. If the appliance is joined to a domain, then after the reboot,
you must login as a domain user with administrative privileges on the appliance.
The Configure SNMP Settings page is displayed.
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Configuring SNMP Settings
Simple Network Management Protocol (SNMP) is a commonly used network management protocol that allows SNMP-
compatible management functions such as device discovery, monitoring, and event generation. SNMP provides network
management of the TCP/IP protocol.
To configure SNMP alerts for the appliance:
1. On the Configure SNMP Settings page, select Configure SNMP on this appliance on the Configure SNMP Settings
page.
NOTE: Deselect Configure SNMP on this appliance if you do not want to set up SNMP details and alerts on the
appliance and skip to step 6.
2. In Communities, enter one or more SNMP community names.
Use commas to separate multiple community names.
3. In Accept SNMP packets from these hosts, enter the names of hosts with which the appliance can communicate.
Separate the host names with commas. Leave this blank to allow communication with all hosts.
4. To configure SNMP alerts, enter the Community Name and the Trap destinations for the SNMP alerts and click
Add.
Repeat this step to add additional SNMP addresses.
5. To remove a configured SNMP address, in Configured SNMP addresses, select the appropriate SNMP address and
click Remove.
6. Click Next.
The Thank You page is displayed.
7. Click Next to complete the SNMP configuration and continue to disk provisioning.
Disk Provisioning
The appliance configures available DL4000 internal storage and any attached external storage enclosures for:
• AppAssure Repositories
• Virtual Standby of Protected Machines
You can run this wizard again anytime you want to add an additional external storage enclosure to the DL4000. To run
this wizard again, double-click the icon for the AppAssure Appliance configuration wizard on your system desktop. The
AppAssure Disk Provisioning wizard displays the unconfigured storage that is available for provisioning.
To complete disk provisioning:
1. On the AppAssure Disk Provisioning wizard, click Next.
The StandbyVM storage dialog displays available internal storage capacity for the appliance. This capacity is used
to create a new AppAssure Repository. You can allocate around 25% of the available capacity to host standby
virtual machines.
Using AppAssure's Live Recovery feature, these machines can be used to quickly replace any failed server that is
protected by the DL4000. See the Dell DL4000 User's Guide at dell.com/support/manuals for more information about
Live Recovery.
2. Under Repository Storage Utilization, do one of the following:
– To add capacity to an existing repository, select Expand Current Repository, select the appropriate
repository from the Current Repositories list.
– To create new repository, select Create new repository.
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NOTE: It is recommended that you expand the current repository. Separate repositories do not utilize capacity
as efficiently, and deduplication cannot occur across separate repositories.
3. Under Standby Virtual Machine Allocation, use the slider to allocate storage for standby virtual machines.
As you move the slider to the right, the Standby VM size increases and the Repository size decreases.
4. Click Apply.
The disk provisioning begins and the status of the AppAssure repository creation is displayed in the Status area.
5. After disk provisioning is complete, click Next.
The Disk Provisioning page displays the size of the standby storage capacity and drive letter for the VM and the
capacity of the AppAssure repository and its name.
NOTE: If an external enclosure is attached to the appliance, you must repeat step 5.
6. Click Next.
The configuration is completed.
7. Click Exit.
The AppAssure 5 Core console is displayed on your default web browser.
A message prompts you to enter your Windows Microsoft administrator username and password.
8. Enter your Windows Microsoft administrator username and password and click OK.
The AppAssure 5 Core Setup Wizard is displayed.
Complete The AppAssure Core Setup Wizard
1. In the AppAssure Core Setup Wizard, on the Welcome screen, you can change the Display Name.
This is the name that is displayed for the DL4000 in the AppAssure Core console.
2. Click the forward arrow button in the top right corner to advance to the Email Notifications screen.
3. If you want to receive e-mail notifications about events, select Enable email notifications and complete the required
information to configure the message settings.
NOTE: This section only configures the message formats and delivery. To select the types of events that
generate notifications, select the Configure tab in the AppAssure Core console.
4. Click the forward arrow.
The AppAssure Core can encrypt agent snapshot data within the repository. Instead of encrypting the entire
repository, AppAssure allows you to specify an encryption key during the protection of an agent in a repository
which allows the keys to be re-used for different agents.
The Create Encryption Key page is displayed.
5. Complete the following information:
Field Description
Name Enter a name for the encryption key.
Comment Enter a comment for the encryption key. It is used to provide additional details for the
encryption key.
Passphrase Enter a passphrase. It is used to control access.
Confirm Passphrase Re-enter the passphrase. It is used to confirm the passphrase entry.
After entering the encryption key information, click the check icon in the upper right corner to complete the
AppAssure Core setup.
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3
Post Installation Tasks
After completing the AppAssure Appliance Configuration wizard and the AppAssure Core Setup wizard, perform the
following procedures to ensure that your backup appliance and the servers the appliance is backing up are correctly
configured.
Review Retention Periods
AppAssure sets default retention periods that determine how often snapshots are taken and how long the snapshots are
retained. However, the retention periods must be based on the needs of your environment. For example, if you are
backing up servers that run frequently-changing, mission-critical data that is essential for business continuity,
snapshots must be taken more frequently.
To review and make changes to these retention periods, perform the following steps:
1. Open the AppAssure Core console.
2. Select the Configuration tab and then click Retention Policy.
3. Adjust the retention policy based on the needs of your organization.
4. Click Apply.
Adjust The Number Of Streams
By default, AppAssure is configured to allow three concurrent streams to the appliance. It is recommended that the
number of streams is equal to one more than the number of machines (agents) you are backing up. For example, if you
are backing up six agents, the Maximum Concurrent Transfers must be set to seven.
To change the number of concurrent streams:
1. Select the Configuration tab and then click Settings.
2. Select change in Transfer Queue.
3. Change Maximum Concurrent Transfers to a number that is at least one more than the number of clients you are
backing up.
Check Connectivity To Clients
After configuring the AppAssure Appliance and Core, verify that you can connect to the machines you plan to back up.
To protect a machine:
1. Navigate to the AppAssure 5 Core console, and select the Machines tab.
2. In the Actions drop-down menu, click Protect Machine.
The Connect dialog box is displayed.
3. In the Connect dialog box, enter the information about the machine to which you want to connect as described in
the following table.
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Host The host name or IP address of the machine that you want to protect.
Port The port number on which the AppAssure 5 Core communicates with the agent on the
machine.
Username The user name used to connect to this machine; for example, administrator.
Password The password used to connect to this machine.
4. Click Connect.
5. If you receive an error message, the appliance cannot connect to the machine to back it up. To resolve the issue:
a) Check Network Connectivity.
b) Check the Firewall Settings.
c) Verify AppAssure Services and RPC are running.
d) Verify Domain Name Service Lookups (if applicable).
Check Network Connectivity
To check network connectivity:
1. On the client system to which you are trying to connect, open a command line interface.
2. Run the command ipconfig and note the IP address of the client.
3. Open a command line interface on the appliance.
4. Run the command ping <IP address of client>.
5. Depending on the result, do one of the following:
– If the client does not reply to the ping, verify the server’s connectivity and network settings.
– If the client replies, check that the firewall settings allow the AppAssure components to run.
Check The Firewall Settings
If the client is connected properly to the network, but cannot be seen by the AppAssure Core console, check the firewall
to ensure that necessary inbound and outbound communications are allowed.
To check the firewall settings on the AppAssure Core and any clients that it backs up:
1. On the AppAssure appliance, click Start → Control Panel.
2. In the Control Panel, click System and Security, under Windows Firewall click Check firewall status.
3. Click Advanced Settings.
4. In the Windows Firewall with Advanced Security screen, click Inbound Rules.
5. Ensure the AppAssure Core and ports display Yes in the Enabled column.
6. If the rule is not enabled, right-click on AppAssure Core and select Enable Rule.
7. Click Outbound Rules and verify the same for AppAssure Core.
Verify Name Resolution (If Applicable)
If the machine you are trying to back up uses DNS, verify that DNS forward and reverse lookups are correct.
To ensure that the reverse lookups are correct:
1. On the AppAssure appliance, go to C:\Windows\system32\drivers\etc hosts.
2. Enter the IP address of each client that backs up to DL4000.
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Teaming Network Adapters
By default, the network adapters (NICs) on the DL4000 Backup to Disk Appliance are not bonded, which affects the
performance of the system. It is recommended that you team the NICs to a single interface. Teaming the NICs require:
• Reinstalling the Broadcom Advanced Control Suite
• Creating the NIC team
Reinstalling Broadcom Advanced Configuration Suite
To reinstall Broadcom Advanced Configuration Suite:
1. Go to C:\Install\BroadcomAdvanced and double-click setup.
The InstallShield Wizard is displayed.
2. Click Next.
3. Click Modify, Add, or Remove.
The Custom Setup window is displayed.
4. Click CIM Provider, and then select This feature will be installed on local hard drive.
5. Click BASP, and then select This feature will be installed on local hard drive.
6. Click Next.
7. Click Install.
8. Click Finish.
Creating The NIC Team
To create NIC teaming:
1. Go to Start → All Programs → Broadcom → Broadcom Advanced Control Suite.
2. In the Broadcom Advanced Control Suite, select Teams → Go to Team View.
3. In the Hosts list on the left side, right-click on the host name of the DL4000 appliance and select Create Team.
The Broadcom Teaming Wizard window is displayed.
4. Click Next.
5. Enter a name for the team and click Next.
6. Select the Team Type and click Next.
7. Select an adapter you want to be part of the team, and click Add.
8. Repeat these steps for all other adapters that are a part of the team.
9. When all adapters are selected for the team, click Next.
10. Select a standby NIC if you want a NIC that can be used as the default, if the team fails.
11. Select whether to configure LiveLink, and then click Next.
12. Select Skip Manage VLAN and click Next.
13. Select Commit changes to system and click Finish.
14. Click Yes when warned that the network connection is interrupted.
NOTE: The building of the team may take about 5 minutes.
15

16

4
Installing Agents On Clients
Each client that is backed up by the AppAssure appliance must have the AppAssure agent installed. The AppAssure
Core console enables you to deploy agents to machines. Deploying agents to machines requires pre-configuring
settings to select a single type of agent to push to clients. This method works well, if all clients are running the same
operating system. However, if there are different versions of operating systems, you may find it easier to install the
agents on the machines.
Installing Agents Remotely (Push)
To install the agents remotely (push):
1. If the client is running an operating system version that is older than Windows Server 2012, verify that the client has
the Microsoft .NET4 framework installed:
a) On the appliance, start the Windows Server Manager.
b) Click Configuration → Services.
c) Ensure that Microsoft .NET Framework is displayed in the list of services.
If it is not installed, you can get a copy to install from microsoft.com.
2. Verify or change the path to the agent installation packages:
a) On the AppAssure appliance, locate the agent installation packages.
b) For the installation packages you plan to use, rename the file so a single contiguous Windows 8.3-compliant
filename (such as agent64.exe for a 64-bit agent).
NOTE: The installation package is available at C:\install\AppAssure.
You must use Windows 8.3-compliant filename because some special characters, if used in the filename,
are not processed correctly.
c) In the AppAssure Core console, click the Configuration tab, and then click Settings in the left panel.
d) In the Deploy Settings area, click Change.
e) Complete the following information about the agent location:
Field Description
Agent Installer Name The exact path to the folder\file for the agent.
Core Address The IP address of the appliance running the AppAssure Core.
NOTE: By default, Core Address is blank. The Core Address field does not need an
IP address as the installation files are installed on the appliance.
f) Click OK.
3. Click the Tools tab, and then click Bulk Deploy in the left panel.
The bulk deployment fails if an agent is already installed on the system.
4. In the list of clients, select all clients and click Verify to ensure that the machine is active and the agent can be
deployed.
5. When the Message column confirms the machine is ready, click Deploy.
6. To monitor the status of the deployment, select the Events tab.
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After the agent is deployed, a backup of the client begins automatically.
Installing Microsoft Windows Agents At The Client
To install the agents:
1. Verify that the client has the Microsoft .NET4 framework installed:
a) On the appliance, start the Windows Server Manager.
b) Click Configuration → Services.
c) Ensure that Microsoft .NET Framework is displayed in the list of services.
If it is not installed, you can get a copy from microsoft.com.
2. Install the agent:
a) On the AppAssure appliance, share the directory C:\install\AppAssure to the client(s) you plan to back up.
b) On the client system, map a drive to C:\install\AppAssure on the AppAssure appliance.
c) On the client system, open the C:\install\AppAssure directory and double-click the correct agent for the client
system to begin the installation.
Adding An Agent
NOTE: You must have administrative privileges to download and add agents.
To add an agent:
1. On the AppAssure 5 License Portal Home page, select a group, and then click Download Agent.
The Download Agent dialog box is displayed.
2. Click Download, located next to the installer version you want to download.
You can choose from:
– 32-bit Windows installer
– 64-bit Windows installer
– 32-bit Red Hat Enterprise Linux 6.3 installer
– 64-bit Red Hat Enterprise Linux 6.3 installer
– 32-bit CentOS 6.3 installer
– 64-bit CentOS 6.3 installer
– 32-bit Ubuntu 12.04 LTS installer
– 64-bit Ubuntu 12.04 LTS installer
– 32-bit SUSE Linux Enterprise Server 11 SP2 installer
– 64-bit SUSE Linux Enterprise Server 11 SP2 installer
The Agent file downloads.
3. Click Run in the Installer dialog box.
Installing Agents On Linux Machines
Download the distribution specific 32-bit or 64-bit installer on every Linux server that you want to protect using the
AppAssure 5 Core. You can download the installers from the AppAssure 5 License Portal at https://licenseportal.com.
For more information, see Adding An Agent.
18

NOTE: The security around protecting a machine is based on the Pluggable Authentication Module (PAM) in Linux.
After a user is authenticated using libpam, the user is only authorized to protect the machine if the user is in one of
the following groups:
• sudo
• admin
• appassure
• wheel
For information on protecting a machine, see the section 'Protecting a Machine' in the Dell DL4000 User's Guide at
dell.com/support/manuals.
The installation instructions differ depending upon the Linux distribution you are using. For more information on installing
the Linux agent on your distribution, see the following:
•Installing The Agent On Ubuntu 12.04 LTS
•Installing The Agent On Red Hat Enterprise Linux 6.3 And CentOS 6.3
•Installing The Agent On SUSE Linux Enterprise Server 11 SP2
NOTE: You must add firewall exceptions to all servers running the AppAssure agent for TCP ports 8006 and 8009 to
enable the AppAssure 5 Core to access the agents.
Location Of Linux Agent Files
The Linux agent files are located in the following directories for all distributions:
Component Location/Path
mono /opt/appassure/mono
agent /opt/appassure/aagent
aamount /opt/appassure/amount
aavdisk and aavdctl /usr/bin
configuration files for
aavdisk
/etc/appassure/aavdisk.conf
wrappers for
aamount and agent •/usr/bin/aamount
•/usr/bin/aagent
autorun scripts for
aavdisk and agent •/etc/init.d/appassure-agent
•/etc/init.d/appassure-vdisk
Agent Dependencies
The following dependencies are required and are installed as part of the Agent installer package:
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For Ubuntu Dependency
The appassure-vss
requires
dkms, gcc, make, linux-headers-‘uname-r‘
The appassure-
aavdisk requires
libc6 (>=2.7-18), libblkid1, libpam0g, libpcre3
The appassure-mono
requires
libc6 (>=2.7-18)
For Red Hat
Enterprise Linux and
CentOS
Dependency
The nbd-dkms
requires
dkms, gcc, make, kernel-headers-‘uname-r‘ kernel-devel-‘uname-
r‘
The appassure-vss
requires
dkms, gcc, make, kernel-headers-‘uname-r‘ kernel-devel-‘uname-
r‘
The appassure-
aavdisk requires
nbd-dkms, libblkid, pam, pcre
The appassure-mono
requires
glibc >=2.11
For SUSE Linux
Enterprise Server
Dependency
The nbd-dkms
requires
dkms, gcc, make, kernel-syms
The appassure-vss
requires
dkms, kernel-syms, gcc, make
The appassure-
aavdisk requires
libblkid1, pam, pcre
The appassure-mono
requires
glibc >= 2.11
Installing The Agent On Ubuntu 12.04 LTS
NOTE: Before performing these steps, ensure that you have downloaded the Ubuntu-specific installer package to
the /home/system directory.
To install the AppAssure 5 agent on Ubuntu 12.04 LTS:
1. Open a terminal session with root access.
2. To make the AppAssure 5 agent installer executable, type the following command:
chmod +x appassure-installer_ubuntu_amd64_5.x.x.xxxxx.sh and then press <Enter>.
The file becomes executable.
NOTE: For 32-bit environments, the installer is named appassureinstaller_ ubuntu_i386_5.x.x.xxxxx.sh
3. To extract and install the AppAssure 5 agent, type the following command:
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