Dell PowerVault NX3500 Service manual

Dell PowerVault
NX3500 System
Administrator’s Guide

Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Dell OpenManage™, and PowerVault™ are
trademarks of Dell Inc. Microsoft®, Windows®, Internet Explorer®, and Windows Server®are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries. Symantec™, NetBackup™, and Backup Exec™ are trademarks of Symantec Corporation.
CommVault®and Simpana®are either trademarks or registered trademarks of CommVault.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
April 2011 Rev. A00

Contents 3
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 17
About This Document . . . . . . . . . . . . . . . . . . 18
Other Information You May Need . . . . . . . . . . . . 19
Terms Used in the Document . . . . . . . . . . . . . . 19
PowerVault NX3500 Architecture . . . . . . . . . . . . 22
Key Features . . . . . . . . . . . . . . . . . . . . 23
PowerVault NX3500 Views . . . . . . . . . . . . . 23
System Components . . . . . . . . . . . . . . . . . . . 24
NAS Controller Pair. . . . . . . . . . . . . . . . . 24
PowerVault MD Storage . . . . . . . . . . . . . . 25
BPS . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cache . . . . . . . . . . . . . . . . . . . . . . . . 25
iSCSI Connections . . . . . . . . . . . . . . . . . 25
Internal Network A . . . . . . . . . . . . . . . . . 26
Internal Network B . . . . . . . . . . . . . . . . . 26
LAN/Client Network . . . . . . . . . . . . . . . . 26
2 Setting Up Your PowerVault
NX3500 Solution . . . . . . . . . . . . . . . . . . . 29
Setting Up the Environment . . . . . . . . . . . . . . . 29
Choosing the Topology . . . . . . . . . . . . . . . 29
Completing the NAS System
Setup Worksheet . . . . . . . . . . . . . . . . . . 36

4Contents
Preparing Your Management Station. . . . . . . . 36
Preparing Your MD Storage Solution . . . . . . . . . . 36
Creating Disk Groups . . . . . . . . . . . . . . . . 37
Creating Virtual Disks . . . . . . . . . . . . . . . . 39
Creating a Host Group . . . . . . . . . . . . . . . 41
Creating Host-to-Virtual Disk Mappings . . . . . . 42
Running the PowerVault
NAS Configuration Utility . . . . . . . . . . . . . . . . 43
Installing the PowerVault NAS
Configuration Utility . . . . . . . . . . . . . . . . . 43
Launching the PowerVault NAS
Configuration Utility . . . . . . . . . . . . . . . . . 45
NAS Manager Configuration Wizard . . . . . . . . 54
Accessing the NAS Manager
Web Interface. . . . . . . . . . . . . . . . . . . . 54
PowerVault NAS Manager
Configuration Wizard . . . . . . . . . . . . . . . . 56
3 Accessing the NAS Manager . . . . . . . . 59
Accessing PowerVault NAS Manager . . . . . . . . . 59
Browser Requirements . . . . . . . . . . . . . . . 59
NAS Manager Overview . . . . . . . . . . . . . . . . . 59
Action Bar. . . . . . . . . . . . . . . . . . . . . . 60
Admin Tabs . . . . . . . . . . . . . . . . . . . . . 60
Admin Tree . . . . . . . . . . . . . . . . . . . . . 60
Toolbar . . . . . . . . . . . . . . . . . . . . . . . 61
Page. . . . . . . . . . . . . . . . . . . . . . . . . 61
Search Bar . . . . . . . . . . . . . . . . . . . . . 61

Contents 5
4 Monitoring PowerVault NX3500 . . . . . . . 63
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 64
Dashboard . . . . . . . . . . . . . . . . . . . . . 64
Network Performance . . . . . . . . . . . . . . . 68
Load Balancing . . . . . . . . . . . . . . . . . . . . . 69
Over Time . . . . . . . . . . . . . . . . . . . . . . 69
Client Connections . . . . . . . . . . . . . . . . . 70
CIFS Connections . . . . . . . . . . . . . . . . . . 73
Hardware . . . . . . . . . . . . . . . . . . . . . . . . 73
Component Status . . . . . . . . . . . . . . . . . 74
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 74
Space Utilization . . . . . . . . . . . . . . . . . . 74
Quota Usage . . . . . . . . . . . . . . . . . . . . 75
Replication. . . . . . . . . . . . . . . . . . . . . . . . 76
Active Remote Replication Jobs . . . . . . . . . . 76
Remote Replication Report . . . . . . . . . . . . . 76
5 PowerVault NX3500 Event Monitoring . . . . 77
Event Search . . . . . . . . . . . . . . . . . . . . . . 78
Defining Queries . . . . . . . . . . . . . . . . . . . . 79
Display Tab . . . . . . . . . . . . . . . . . . . . . 79
Sort Tab . . . . . . . . . . . . . . . . . . . . . . 79
Filter Tab . . . . . . . . . . . . . . . . . . . . . . 80
6 Using Volumes, Shares, and Quotas . . . . 81
NAS Volumes . . . . . . . . . . . . . . . . . . . . . . 81

6Contents
Overview . . . . . . . . . . . . . . . . . . . . . . 81
Choosing an Allocation Strategy . . . . . . . . . . 82
Managing NAS Volumes . . . . . . . . . . . . . . 82
Adding a NAS Volume . . . . . . . . . . . . . . . 83
Modifying a NAS Volume . . . . . . . . . . . . . . 83
Removing a NAS Volume . . . . . . . . . . . . . . 83
Shares and Exports . . . . . . . . . . . . . . . . . . . 84
Managing NFS Exports . . . . . . . . . . . . . . . 84
Managing CIFS Shares . . . . . . . . . . . . . . . 85
Setting Access Control Lists and Share
Level Permissions on DSFS . . . . . . . . . . . . . . . 87
CIFS Storage Administrator Account . . . . . . . . 87
Active Directory Configuration . . . . . . . . . . . 87
Setting ACLs or SLPs on a CIFS Share . . . . . . . 87
Access Using CIFS . . . . . . . . . . . . . . . . . 89
Configuring CIFS Shares Level Permissions . . . . 90
Removing a CIFS Share . . . . . . . . . . . . . . . 91
Resetting Local Administrator Password. . . . . . 91
Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Default Quotas . . . . . . . . . . . . . . . . . . . 92
User/Group Specific Quotas . . . . . . . . . . . . 92
Quota Types . . . . . . . . . . . . . . . . . . . . . 93
7 Protecting Data on
PowerVault NX3500 . . . . . . . . . . . . . . . . . 95
NAS Block Level Replication . . . . . . . . . . . . . . 96
Activating Replication . . . . . . . . . . . . . . . 97
Setting Up a Replication Partner . . . . . . . . . . 97
Adding a Replication Policy. . . . . . . . . . . . . 98
Managing Replication Policies . . . . . . . . . . . 98

Contents 7
Deleting a Replication Policy . . . . . . . . . . . . 98
Removing a Replication Partner . . . . . . . . . . 98
Managing Snapshots . . . . . . . . . . . . . . . . . . 99
Snapshots. . . . . . . . . . . . . . . . . . . . . . 99
Activating Snapshots . . . . . . . . . . . . . . . . 99
Creating a Snapshot (Without a Policy) . . . . . . 99
Adding or Modifying a Snapshot Policy . . . . . . 99
Restoring a NAS Volume From a Snapshot . . . . 100
Deleting a Snapshot . . . . . . . . . . . . . . . . 100
Backing Up and Restoring Data . . . . . . . . . . . . . 100
Supported Applications. . . . . . . . . . . . . . . 102
Enabling NDMP Support . . . . . . . . . . . . . . 102
Changing NDMP Password . . . . . . . . . . . . 102
Modifying DMA Servers List . . . . . . . . . . . . 103
Specifying NAS Volume for Backup . . . . . . . . 103
Displaying Active NDMP Jobs . . . . . . . . . . . 103
Terminating an Active NDMP Job . . . . . . . . . 104
Protecting Data on PowerVault NX3500. . . . . . . . . 104
Overview . . . . . . . . . . . . . . . . . . . . . . 104
Supported Applications. . . . . . . . . . . . . . . 104
Adding Antivirus Hosts . . . . . . . . . . . . . . . 105
Enabling Antivirus Support Per CIFS Share . . . . 105
8 Managing the PowerVault NX3500 . . . . 107
Managing the System . . . . . . . . . . . . . . . . . . 109
Managing Client Access . . . . . . . . . . . . . . . . 109
Viewing the Defined Subnets. . . . . . . . . . . . 109
Modifying a Subnet . . . . . . . . . . . . . . . . . 110
Removing a Subnet . . . . . . . . . . . . . . . . . 110

8Contents
Managing Administrator Users . . . . . . . . . . . . 110
Adding an Administrator . . . . . . . . . . . . . 111
Changing the Administrator’s Password . . . . . 111
Modifying an Administrator. . . . . . . . . . . . 112
Modifying an Administrator's
E-Mail Filter Rules. . . . . . . . . . . . . . . . . 112
Removing an Administrator . . . . . . . . . . . . 112
Managing Local Users . . . . . . . . . . . . . . . . . 113
Adding Local Users . . . . . . . . . . . . . . . . 113
Modifying Local Users . . . . . . . . . . . . . . 114
Deleting Local Users . . . . . . . . . . . . . . . 114
Changing the Password. . . . . . . . . . . . . . 114
Managing Local Groups . . . . . . . . . . . . . . . . 114
Adding a Local Group . . . . . . . . . . . . . . . 115
Modifying a Local Group . . . . . . . . . . . . . 115
Deleting a Local Group . . . . . . . . . . . . . . 115
Authentication . . . . . . . . . . . . . . . . . . . . . 116
Configuring an Identity
Management Database. . . . . . . . . . . . . . 116
Enabling User Authentication
Through an NIS Database . . . . . . . . . . . . 117
Enabling User Authentication
Through an LDAP Database . . . . . . . . . . . 117
Disabling the Use of an External
UNIX Identity Management Database . . . . . . 118
Configuring Active Directory . . . . . . . . . . . . . 118
Synchronizing PowerVault NX3500 With the
Active Directory Server . . . . . . . . . . . . . . . . 118
Configuring the Active Directory Service. . . . . 119
Network Configuration Overview . . . . . . . . . . . 119
Accessing the System . . . . . . . . . . . . . . 119

Contents 9
Performance and Static Routes . . . . . . . . . . 121
Removing an NTP Server . . . . . . . . . . . . . . . . 122
Synchronizing PowerVault NX3500 With
a Local NTP Server . . . . . . . . . . . . . . . . . . . 122
Configuring DNS . . . . . . . . . . . . . . . . . . . . . 123
Adding DNS Servers . . . . . . . . . . . . . . . . 123
Removing DNS Servers. . . . . . . . . . . . . . . 123
Adding DNS Domains. . . . . . . . . . . . . . . . 123
Deleting DNS Domains . . . . . . . . . . . . . . . 124
Managing Static Routes . . . . . . . . . . . . . . . . . 124
Adding Static Routes . . . . . . . . . . . . . . . . 124
Modifying a Static Route . . . . . . . . . . . . . . 124
Deleting a Static Route . . . . . . . . . . . . . . . 124
Defining File System Protocols . . . . . . . . . . . . . 125
Configuring CIFS Parameters . . . . . . . . . . . . . . 125
Configuring General CIFS Parameters . . . . . . . 125
Configuring Advanced CIFS Parameters . . . . . . 126
Configuring System Time Parameters . . . . . . . . . . 127
Changing the Time Zone . . . . . . . . . . . . . . 127
Manually Configuring the
Current Date and Time . . . . . . . . . . . . . . . 127
9 Command Line Interface . . . . . . . . . . . . 129
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 129
Accessing the CLI . . . . . . . . . . . . . . . . . . . . 130
CLI Menu Options . . . . . . . . . . . . . . . . . . . . 131

10 Contents
10 Maintaining the PowerVault NX3500 . . . 135
Shutting Down the PowerVault NX3500 System. . . . 135
Turning On the PowerVault NX3500 System . . . . . . 136
Installing the Service Pack . . . . . . . . . . . . . . 136
Expanding the PowerVault NX3500
Storage Capacity . . . . . . . . . . . . . . . . . . . . 137
Prerequisites . . . . . . . . . . . . . . . . . . . 137
Adding LUNs to PowerVault NX3500 . . . . . . . 138
Running Diagnostics on PowerVault NX3500 . . . . . 139
Online Diagnostics . . . . . . . . . . . . . . . . 139
Offline Diagnostics . . . . . . . . . . . . . . . . 140
Reinstalling the PowerVault NX3500 . . . . . . . . . 141
Replacing a PowerVault NX3500 Controller. . . . . . 142
Prerequisites . . . . . . . . . . . . . . . . . . . 142
Detaching the PowerVault NX3500 Controller . . 143
Removing and Replacing the PowerVault
NX3500 Controller . . . . . . . . . . . . . . . . . 144
Attaching the PowerVault
NX3500 Controller . . . . . . . . . . . . . . . . . 144
11 Internationalization . . . . . . . . . . . . . . . . 147
Overview . . . . . . . . . . . . . . . . . . . . . . . . 147
Unicode Client Support Overview . . . . . . . . . . . 147
NFS Clients . . . . . . . . . . . . . . . . . . . . . . . 148
CIFS Clients. . . . . . . . . . . . . . . . . . . . . . . 148
Unicode Configuration Parameters . . . . . . . . . . 148