Dell PowerVault TL2000 User manual

Dell™PowerVault™TL2000 Tape Library and TL4000
Tape Library
User’s Guide

Dell™PowerVault™TL2000 Tape Library and TL4000
Tape Library
User’s Guide

Information in this document is subject to change without notice.
©2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo and PowerVault are trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than
its own.
Dell PowerVault TL2000/TL4000

Read this First
Minimum Firmware Levels for Common Library Features
Table 1. Minimum Firmware Levels for common Library features
Feature Minimum Firmware Level(s) Required
Dedicated Cleaning Slot removal Library firmware level must be greater than
3.90.
Encryption Library firmware level must be 5.80 or
greater.
LTO4 Drive firmware level must be 77BE or
greater.
Key Path Diagnostics Library firmware level must be greater than
6.3, if feature is available.
Path Failover LTO 4Tape Drives: No minimum level of
firmware is required.
Library firmware must be greater than 5.80.
IPv6 Support Library firmware level: 4.50
LT04 Drive Support Library firmware level: 3.90
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
Note: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available
in your area. To contact Dell for sales, technical support, or customer service
issues:
1. Visit http://support.dell.com.
2. Verify your country or region in the Choose ACountry/Region drop-down
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
iii

iv Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Contents
Read this First............ iii
Minimum Firmware Levels for Common Library
Features ............... iii
Contacting Dell ............. iii
Figures .............. vii
Tables ...............ix
Safety and Environmental Notices ...xi
Danger Notice .............xi
Caution Notice .............xi
Laser Safety and Compliance ........ xii
Class ILaser Product .......... xii
Performing the Safety Inspection Procedure ... xii
Rack Safety .............. xiii
Preface ..............xv
Related Publications ...........xv
Chapter 1. Product Description .... 1-1
Front Panel .............. 1-1
Rear Panel .............. 1-3
Internal View of Library .......... 1-5
Bar Code Reader ............ 1-6
Encryption .............. 1-6
Supported Internet Protocols ........ 1-8
SNMP Messaging ............ 1-8
Maximum Library Storage Capacity and Data
Transfer Rate ............. 1-8
Ultrium Tape Drives ........... 1-9
Speed Matching ........... 1-10
Channel Calibration .......... 1-10
Power Management .......... 1-11
Media ............... 1-11
Library Specifications .......... 1-11
Product Environment .......... 1-13
Supported Device Drivers ......... 1-13
Chapter 2. User Interfaces ...... 2-1
Operator Control Panel .......... 2-1
Operator Control Panel Philosophy ..... 2-1
Power-ON Display........... 2-2
Note about the Front Panel LEDs ...... 2-2
Input Modes ............. 2-3
Power ON/OFF ........... 2-4
Web User Interface............ 2-4
Login ............... 2-5
System Status ............ 2-6
Web User Interface Help Pages ...... 2-7
Logging out of the Web User Interface .... 2-7
Chapter 3. Installation Planning .... 3-1
Determining the Number of Logical Libraries... 3-1
Basic Guidelines ........... 3-1
Library Sharing ............ 3-1
Using Multiple Logical Libraries for Library
Sharing .............. 3-2
Using Multiple Control Paths ........ 3-2
Using Multiple Control Paths for Path Failover 3-2
Library Partitioning and Element Addressing ... 3-3
Logical Unit Number (LUN) Scanning ..... 3-6
Host Interfaces ............. 3-6
SCSI Interface ............ 3-6
SAS Interface ............ 3-8
Fibre Channel Interface ......... 3-8
Chapter 4. Installation and
Configuration ........... 4-1
Installing Your Library .......... 4-1
Using the Library Configuration Form .... 4-1
Choosing aLocation .......... 4-1
Unpacking the Library ......... 4-2
Verifying the Shipment ......... 4-2
Installing the Library Foot Pads (for Desktop
Installation ONLY) ........... 4-3
Removing and Storing the Shipping Lock ... 4-4
Rackmounting the Library (for Rack Installation
ONLY)............... 4-6
Connecting the Host Interface Cable .... 4-12
Connecting aPower Cord ........ 4-13
Configuring Your Library ......... 4-14
Choosing Your Configuration Method .... 4-14
Using Factory Defaults as Your Configuration 4-15
Configuring Your Library using the Web User
Interface .............. 4-15
Preparing the Host ........... 4-29
Verifying the Connection ......... 4-29
Cartridge Magazines........... 4-30
Populating the Library with Data Cartridges 4-33
Inserting the Cleaning Cartridge ...... 4-34
Chapter 5. Operations ........ 5-1
Operator Control Panel Navigation ...... 5-9
Operator Control Panel Menu Tree ...... 5-10
Monitor Menu ............ 5-11
Control Menu ............ 5-16
Configure Menu ........... 5-18
Service Menu ............ 5-26
Web User Interface Menus ......... 5-29
Monitor Library Menu ......... 5-30
Configure Library Menu ........ 5-38
Manage Library Menu ......... 5-49
Service Library Menu ......... 5-50
Import and Export Media during Normal Library
Operation .............. 5-55
Configuring I/O Stations and Reserving Slots .. 5-57
Chapter 6. Using Ultrium Media .... 6-1
v

Data Cartridges ............. 6-1
Cartridge Compatibility ......... 6-2
WORM (Write Once, Read Many)....... 6-2
WORM Media ............ 6-3
Data Security on WORM Media ...... 6-3
WORM Media Errors .......... 6-3
Cleaning Cartridge............ 6-3
Bar Code Label ............. 6-4
Guidelines for Using Bar Code Labels .... 6-5
Write-Protect Switch ........... 6-5
Handling the Cartridges .......... 6-6
Provide Training ........... 6-6
Ensure Proper Packaging ........ 6-6
Provide Proper Acclimation and Environmental
Conditions ............. 6-7
Perform aThorough Inspection ...... 6-7
Handle the Cartridge Carefully ...... 6-8
Environmental and Shipping Specifications for Tape
Cartridges .............. 6-8
Chapter 7. Troubleshooting ..... 7-1
Installation Problems ........... 7-1
Maintenance Problems .......... 7-2
Library Recovery Problem Determination .... 7-7
Procedures for Isolating CRU Problems ..... 7-8
Isolating aPower Supply Problem ..... 7-8
Isolating Drive Sled Problems....... 7-10
Isolating aLibrary Controller Card vs. Accessor
Enclosure Problem .......... 7-11
Isolating Web User Interface Problems .... 7-11
Isolating Accessor Scanner Problems .... 7-12
Isolating Host Attachment Interface Problems 7-12
Identifying aSuspect Cartridge ....... 7-12
Chapter 8. Error Codes ....... 8-1
Chapter 9. Service Procedures .... 9-1
Removing Cartridges from Magazine Slots.... 9-1
Releasing the Magazines Manually ...... 9-1
Using the ITDT Firmware Update, Dump Retrieval
and Drive Test Tool ........... 9-5
Chapter 10. Check, Adjust, Remove,
and Replace ........... 10-1
Tools Required............. 10-1
Electrostatic Discharge .......... 10-1
Relocating Your Library.......... 10-1
Replacing aTape Drive Sled ........ 10-3
Replacing aPower Supply ......... 10-7
Replacing aLibrary Controller Card ..... 10-8
Replacing Cartridge Magazines ....... 10-10
Replacing the Library Enclosure ...... 10-10
Preparing the Defective Library for
Replacement ............ 10-10
Unpacking and Preparing the Replacement
Library Enclosure .......... 10-12
Swapping Library Controller Cards .... 10-15
Installing Your Drive(s) in the Replacement
Library Enclosure .......... 10-17
Swapping Cartridge Magazines...... 10-19
Swapping Power Supplies ....... 10-22
Installing the Replacement Library Enclosure 10-23
Completing the Installation of the
Replacement Library Enclosure ...... 10-25
Returning the Defective Library ..... 10-25
Appendix A. SCSI Element Types and
Addresses............. A-1
2U Library I/O Slot, Storage Slots and Drive Slot
Element Addresses and Physical Locations ...A-1
4U Library I/O Slots, Storage Slots, and Drive
Slots Element Addresses and Physical Locations .A-2
Library Partitioning and Element Addressing ..A-2
Appendix B. TapeAlert Flags ..... B-1
TapeAlert Flags Supported by the Library .... B-1
TapeAlert Flags Supported by the Drive .... B-3
Appendix C. Sense Data ....... C-1
Library Sense Data ........... C-1
Drive Sense Data ............ C-6
Appendix D. Enabling LUN Support in
Linux ............... D-1
Red Hat Enterprise Linux .........D-2
Enabling LUN Support in Netware ......D-2
Appendix E. Notes on IPv6
Compatibility with Windows 2003/XP
and 2008/Vista ........... E-1
Notes on IPv6 Compatibility with Linux .... E-2
Appendix F. Library Configuration
Form ............... F-1
Notices .............. G-1
Trademarks ..............G-1
Glossary ............. H-1
Index ............... X-1
vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Figures
1-1. Front panel of a2U library ...... 1-1
1-2. Front panel of a4U library ...... 1-2
1-3. Rear panel of a2U library with aSCSI drive 1-3
1-4. Rear panel of a4U library with Full height
Fibre Channel drive and Half height SCSI
and SAS drives .......... 1-4
1-5. Rear panel of a2U library with afull height
dual port SAS drive ......... 1-4
1-6. Internal view of the library ...... 1-5
1-7. Library drive sled without ESD springs
(SCSI sled shown) ......... 1-10
1-8. Library drive sled with ESD springs [1]
(SAS sled shown) ......... 1-10
2-1. Power-ON Screens ......... 2-2
2-2. Web User Interface login page ..... 2-6
2-3. 2U library System Status screen ..... 2-6
2-4. 4U library System Status screen ..... 2-6
2-5. 4U library System Status screen showing a
power supply failure ........ 2-7
3-1. Configuration of aOne Partition System 3-4
3-2. Configuration of aTwo Partition System 3-4
3-3. Configuration of aThree Partition System 3-4
3-4. Configuration of aFour Partition System 3-5
3-5. Examples of SCSI Element Addressing 3-5
4-1. Removing the plastic protective sheets from
the library ............ 4-2
4-2. Installing foot pads on the bottom of the
library enclosure .......... 4-4
4-3. Shipping lock and label ....... 4-5
4-4. Removing the Shipping lock and label 4-5
4-5. Library shipping lock and label storage
location on rear panel of library ..... 4-6
4-6. Rack Kit Mounting hardware...... 4-7
4-7. Examples of EIA units for round hole and
square hole installations ....... 4-8
4-8. Rear view of arack showing the narrow
part of the rail........... 4-8
4-9. Front view of arack showing the rails
installed............. 4-9
4-10. 2U library side screws to remove .... 4-9
4-11. 2U library rack anchors and mounting
brackets ............. 4-9
4-12. Sliding the 2U library into the rack 4-10
4-13. Sliding the 4U library into the rack 4-10
4-14. Securing the 2U library to the rack 4-11
4-15. Securing the 4U library to the rack 4-11
4-16. Attaching SCSI ([1]), Fibre Channel ([4]),
and SAS ([2]) cables to the 4U library .. 4-12
4-17. Removing the protective label from the
power receptacle ......... 4-13
4-18. Log in screen on the Web User Interface 4-17
4-19. The 2U library Configure Library: General
screen ............. 4-19
4-20. Example: The 4U library Configure
Library: General screen ....... 4-20
4-21. The 4U library Configure Library: Logical
Libraries page .......... 4-21
4-22. The Configure Library: Path Failover
Feature Activation screen....... 4-21
4-23. Feature Key verification screen ..... 4-21
4-24. Feature Activation Key screen ..... 4-22
4-25. Configure Library: Encryption Activation
screen ............. 4-22
4-26. The Configure Library: Drive screen 4-23
4-27. Configure Library: Network page 4-24
4-28. Warning screen .......... 4-24
4-29. The Configure Library: User Access screen 4-26
4-30. The Configure Library: Date and Time
screen ............. 4-27
4-31. The Configure Library: Logs and Traces
screen ............. 4-27
4-32. The Configure Library: Event Notification
screen ............. 4-28
4-33. 2U library left magazine ....... 4-30
4-34. 2U library right magazine ...... 4-30
4-35. 2U library I/O Station in the left magazine 4-31
4-36. 4U library left magazines....... 4-31
4-37. 4U library right magazines ...... 4-32
4-38. 4U library I/O Station in the lower left
magazine ............ 4-32
4-39. Finger Holes on back side of 4U library
I/O Station ........... 4-33
5-1. 2U Library Control Keys ....... 5-9
5-2. 4U Library Control Keys ....... 5-9
5-3. Operator Control Panel Menu Tree 5-11
5-4. Monitor: Library menu ....... 5-12
5-5. Monitor: Drive menu ........ 5-14
5-6. Example of a4U Monitor: Inventory menu 5-15
5-7. Overview of inventoried cartridges: Lower
Left Magazine of a4U Library ..... 5-16
5-8. Control: I/O Station menu ...... 5-16
5-9. Control: Move Cartridges menu 5-17
5-10. Control: Magazine menu ....... 5-17
5-11. Control: Re-Inventory menu...... 5-18
5-12. Configure: Logical Libraries menu 5-19
5-13. Configure: Library menu ....... 5-20
5-14. Configure: Drive menu ....... 5-22
5-15. Configure: Network menu ...... 5-23
5-16. Configure: Set Access PIN menu 5-24
5-17. Configure: Restore Defaults menu 5-24
5-18. Configure: Set Date and Time menu 5-26
5-19. Configure: Path Failover ....... 5-26
5-20. Service: Library Verify menu ..... 5-27
5-21. Service: Run Tests menu ....... 5-27
5-22. Service: Service menu ........ 5-28
5-23. Service: Display Contrast menu 5-29
5-24. The 2U library Monitor Library: Library
Identity page........... 5-31
5-25. The 4U library Monitor Library: Library
Identity page........... 5-31
vii

5-26. The 4U library Monitor Library: Drive
Identity page showing one Fibre Channel
drive (#1) and one SCSI drive (#2).... 5-33
5-27. The 4U library Monitor Library: Library
Status page ........... 5-34
5-28. The 4U library Monitor Library: Drive
Status page ........... 5-36
5-29. The 2U library Monitor Library: Inventory
page ............. 5-37
5-30. The 4U library Monitor Library: Inventory
page ............. 5-38
5-31. The 4U library Configure Library: General
and Extended page......... 5-40
5-32. The 4U library Configure Library: Logical
Libraries page .......... 5-40
5-33. The 4U library Configure Library: Path
Failover page .......... 5-41
5-34. Path Failover license verification page 5-41
5-35. Feature Activation Key screen ..... 5-42
5-36. Configure Library: Encryption Feature
configuration screen ........ 5-42
5-37. The Configure Library: Drive page for a
4U library ............ 5-44
5-38. Configure Library: Network page 5-45
5-39. Warning screen .......... 5-45
5-40. Configure Library: User Access page 5-47
5-41. The Configure Library: Date &Time page 5-47
5-42. Configure Library: Logs &Traces page 5-48
5-43. Configure Library: Event Notification page 5-48
5-44. Configure Library: Restore Defaults page 5-49
5-45. Manage Library: Move Media page 5-49
5-46. Manage Library: Perform Inventory page 5-50
5-47. Manage Library: Release Magazine page 5-50
5-48. Service Library: Clean Drive page 5-51
5-49. Service Library: View Logs page 5-51
5-50. Service Library: View Drive Logs screen 5-52
5-51. Service: Save Drive Dump ...... 5-52
5-52. Service Library: Perform Diagnostics page 5-53
5-53. Service Library: Perform Key Path
Diagnostics page ......... 5-53
5-54. The 2U library Service Library: Upgrade
Firmware page .......... 5-54
5-55. The 4U library Service Library: Upgrade
Firmware page .......... 5-55
5-56. Service Library: Reboot page ..... 5-55
6-1. The LTO Ultrium 800 GB Data Cartridge 6-1
6-2. Ultrium WORM Tape Cartridge ..... 6-3
6-3. Sample bar code label on the LTO Ultrium 4
Tape Cartridge .......... 6-5
6-4. Setting the write-protect switch ..... 6-6
6-5. Double-boxing tape cartridges for shipping 6-7
6-6. Checking for gaps in the seams of a
cartridge ............ 6-8
7-1. A250w power supply with LEDs 7-8
7-2. A80w power supply without LEDs 7-9
9-1. Access holes for the left magazine 9-2
9-2. Access holes for the right magazine 9-3
9-3. Left Magazines pulled out of the 2U library 9-4
9-4. Left Magazines pulled out of the 4U Library 9-4
10-1. Shipping lock and label storage location 10-2
10-2. Shipping lock and label ....... 10-2
10-3. Library drive sled without ElectroStatic
Discharge (ESD) springs (SCSI sled shown) 10-3
10-4. Library drive sled with ESD springs [1]
(SAS sled shown) ......... 10-4
10-5. Drive sled components (full-high fibre
drive in top position, half-high SCSI drive
in middle position, half-high SAS drive in
bottom position) on back panel of a4U
library ............. 10-4
10-6. Pulling the drive sled out of the library
(drive sled without ESD springs shown) . 10-5
10-7. Pushing the drive sled into the library
(drive sled without ESD springs shown) . 10-6
10-8. Diagrams for applying conductive tape for
ESD protection to the back of adrive sled
installed in a2U or 4U library ..... 10-7
10-9. Apower supply being removed from a2U
library ............. 10-8
10-10. ALibrary Controller Card being removed
from the library .......... 10-9
10-11. Rear panel of a4U library with aFibre
Channel full height drive in the top
position, aSCSI half height drive in the
middle position, and aSAS half height
drive in the bottom position ..... 10-11
10-12. Removing the two mounting bracket
screws anchoring the library to the rack
(one screw on each side of the library .. 10-11
10-13. Foot pads installed on the bottom of the
library enclosure ......... 10-13
10-14. Removing the shipping label and lock
from the top of the library and storing on
the rear panel .......... 10-14
10-15. Library shipping lock and label storage
location on the real panel of the library . 10-14
10-16. Removing aLibrary Controller Card from
the library ........... 10-16
10-17. Library Front Panel LEDs ...... 10-17
10-18. Removing adrive sled from the library
(drive sled without ESD springs shown) . 10-18
10-19. Drive sled taping diagrams ..... 10-19
10-20. Access hole for the left magazine (facing
rear of library) .......... 10-20
10-21. Access hole for the right magazine (facing
rear of library) .......... 10-21
10-22. Left magazine pulled out of a4U library
(facing front of library) ....... 10-22
10-23. Apower supply being removed from a
library ............ 10-23
10-24. Mounting brackets and anchors for
securing the library in arack (one bracket
and anchor on each side of the library).. 10-24
10-25. Front view of arack showing the rails
installed ............ 10-24
A-1. Configuration of aOne Partition System A-3
A-2. Configuration of aTwo Partition System A-4
A-3. Configuration of aThree Partition System A-4
A-4. Configuration of aFour Partition System A-5
A-5. Examples of SCSI Element Addressing A-5
viii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Tables
1. Minimum Firmware Levels for common
Library features .......... iii
1-1. 2U library and 4U library front panel
descriptions ........... 1-2
1-2. 2U library and 4U library rear panel
descriptions ........... 1-4
1-3. Internal view description ....... 1-6
1-4. Tape drive model and interface type 1-8
1-5. Library storage capacity and data transfer
rate .............. 1-9
3-1. Host Drive Interface Support ...... 3-6
3-2. Maximum bus length between terminators 3-7
3-3. Recommended maximum quantity of drives
per SCSI bus ........... 3-7
4-1. Location criteria .......... 4-1
5-1. Menu navigation shortcuts ...... 5-1
5-2. Library Control Keys ........ 5-9
5-3. Factory Default Settings ....... 5-25
5-4. Web User Interface Menus ...... 5-29
5-5. Library Identity page elements ..... 5-30
5-6. Drive Identity page elements ..... 5-31
5-7. Library Status page elements ..... 5-33
5-8. Drive Status page elements ...... 5-34
5-9. Configure Library: General page elements 5-39
5-10. Configure Library: Specific page elements 5-39
5-11. Drive Identity page elements ..... 5-43
6-1. Ultrium data and cleaning cartridge
compatibility with Ultrium tape drive ... 6-2
6-2. Cartridges and VOLSERs compatible with
the Ultrium 3and Ultrium 4Tape Drive .. 6-4
6-3. Environment for operating, storing, and
shipping the LTO Ultrium Tape Cartridge . 6-9
7-1. Troubleshooting table ........ 7-5
7-2. Power Supply LED Meanings ..... 7-9
8-1. Error Codes ........... 8-2
8-2. Sub error codes .......... 8-8
10-1. ............... 10-17
A-1. 2U library SCSI Element Types and
Element Addresses .........A-1
A-2. 4U library SCSI Element Types and
Element Addresses .........A-1
A-3. 2U library SCSI element addresses for
storage slots and drive slot ......A-1
A-4. 4U library SCSI element addresses for
storage slots and drive slot ......A-2
B-1. TapeAlert Flags Supported by the Ultrium
Tape Drive ............ B-3
C-1. Library Sense Keys, ASC and ASCQ C-1
C-2. LTO Tape Drive Sense Data ...... C-6
ix

xDell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Safety and Environmental Notices
When using this product, observe the danger, caution, and attention notices that
are contained in this guide. The notices are accompanied by symbols that represent
the severity of the safety condition.
The sections that follow define each type of safety notice and give examples.
Danger Notice
Adanger notice calls attention to asituation that is
potentially lethal or extremely hazardous to people. A
lightning bolt symbol always accompanies adanger notice
to represent adangerous electrical condition.
Caution Notice
Acaution notice calls attention to asituation that is potentially hazardous to
people because of some existing condition. Acaution notice can be accompanied
by one of several symbols:
If the symbol is... It means....
Ahazardous electrical condition with less severity than electrical
danger.
Agenerally hazardous condition not represented by other safety
symbols.
Ahazardous condition due to the use of alaser in the product. Laser
symbols are always accompanied by the classification of the laser as
defined by the U. S. Department of Health and Human Services (for
example, Class I, Class II, and so forth).
Ahazardous condition due to mechanical movement in or around the
product.
svc00168
32-55 kg (70.5-121.2 lbs)
Ahazardous condition due to the weight of the unit. Weight symbols
are accompanied by an approximation of the product’s weight.
xi

Laser Safety and Compliance
Before using the library, review the following laser safety information.
Class ILaser Product
The library may contain alaser assembly that complies with the performance
standards set by the U.S. Food and Drug Administration for aClass Ilaser
product. Class Ilaser products do not emit hazardous laser radiation. The library
has the necessary protective housing and scanning safeguards to ensure that laser
radiation is inaccessible during operation or is within Class Ilimits. External safety
agencies have reviewed the library and have obtained approvals to the latest
standards as they apply.
Performing the Safety Inspection Procedure
Before you service the unit, perform the following safety inspection procedure:
1. Stop all activity between the host and the library’s tape drives.
2. Turn off the power to the library by pushing in on the Power button (1)
shown in Figure 1-1 on Page 1-1 for 4seconds.
3. If drives are SCSI attached, disconnect the SCSI cable and check the SCSI bus
terminator for damage.
4. Unplug the library’s power cord or cords from the electrical outlet and the
library power supply.
5. Check the library’s power cord for damage, such as apinched, cut, or frayed
cord.
6. If drives are SCSI attached, check the tape drive’s SCSI bus (signal) cable for
damage.
7. If drives are FC/SAS attached, check the tape drive’s FC/SAS cable for
damage.
8. Check the cover of the library for sharp edges, damage, or alterations that
expose its internal parts.
9. Check the cover of the library for proper fit. It should be in place and secure.
10. Check the product label at the rear of the library to make sure that it matches
the voltage at your outlet.
xii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Rack Safety
The following general safety information should be used for all rack mounted
devices.
DANGER
v
Always lower the leveling pads on the rack cabinet.
vAlways install stabilizer brackets on the rack cabinet.
vTo avoid hazardous conditions due to uneven mechanical loading, always
install the heaviest devices in the bottom of the rack cabinet. Always install
servers and optional devices starting from the bottom of the rack cabinet.
vRack mounted devices are not to be used as ashelf or work space. Do not
place any object on top of rack mounted devices.
vEach rack cabinet might have more than one power cord. Ensure that all
power cords in the rack cabinet are disconnected before servicing any
device in the rack cabinet.
vConnect all devices installed in arack cabinet to power devices installed in
the same rack cabinet. Do not plug apower cord from adevice installed in
one rack cabinet into apower device installed in adifferent rack cabinet.
vAn electrical outlet that is not correctly wired could place hazardous
voltage on the metal parts of the system or the devices that attach to the
system. It is the responsibility of the customer to ensure that the outlet is
correctly wired and grounded to prevent an electrical shock.
CAUTION:
vDo not install aunit in arack where the internal rack ambient temperatures
will exceed the manufacturer’s recommended ambient temperature for all your
rack mounted devices.
vDo not install aunit in arack where the air flow is compromised. Ensure that
air flow is not blocked or reduced on any side of the unit.
vConnect the equipment to the supply circuit such that overloading of the
circuits does not compromise the supply wiring or overcurrent protection. To
provide the correct power connection to arack, refer to the rating labels
located on the equipment in the rack to determine the total power
requirement of the supply circuit.
v(For sliding drawers) Do not pull out or install any drawer or feature if the rack
stabilizer brackets are not attached to the rack. Do not pull out more than one
drawer at atime. The rack may become unstable if you pull out more than
one drawer at atime.
v(For fixed drawers) Do not move afixed drawer. Attempting to move the drawer
partially or completely out of the rack may cause the rack to become unstable
or cause the drawer to fall out of the rack.
Safety and Environmental Notices xiii

CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate apopulated rack cabinet within aroom or building:
vReduce the weight of the rack cabinet by removing equipment starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do the following:
–Remove all devices in the 32U position and above.
–Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
–Ensure that there are no empty U-levels between devices installed in the
rack cabinet below the 32U level.
v
If the rack cabinet you are relocating is part of asuite of rack cabinets, detach
the rack cabinet from the suite.
vInspect the route that you plan to take to eliminate potential hazards.
vVerify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of aloaded rack cabinet.
vVerify that all door openings are at least 762 x2032 mm (30 x80 in.).
vEnsure that all devices, shelves, drawers, doors, and cables are secure.
vEnsure that the four leveling pads are raised to their highest position.
vEnsure that there is no stabilizer bracket installed on the rack cabinet during
movement.
vDo not use aramp inclined at more than ten degrees.
vOnce the rack cabinet is in the new location, do the following:
–Lower the four leveling pads.
–Install stabilizer brackets on the rack cabinet.
–If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
v
If along distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also lower the leveling pads to
raise the casters off of the pallet and bolt the rack cabinet to the pallet.
xiv Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Preface
This manual contains information and instructions necessary for the installation,
operation, and service of the Dell™PowerVault™TL2000 Tape Library and TL4000
Tape Library.
Related Publications
Refer to the following publications for additional information.
vGetting Started with the Dell™PowerVault™TL2000 and TL4000 Tape Libraries
provides installation information.
vDell™PowerVault™TL2000 Tape Library and TL4000 Tape Library SCSI Reference
provides supported SCSI commands and protocol governing the behavior of
SCSI interface.
xv

xvi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Chapter 1. Product Description
The Dell™PowerVault™TL2000 Tape Library (2U library) and the Dell PowerVault
TL4000 Tape Library (4U library) provide compact, high-capacity, low-cost
solutions for simple, unattended data backup. The 4U library houses up to 48 tape
cartridges (or 45 and an elective 3-slot I/O Station) in acompact 4U form factor
with easy access to cartridges via four removable magazines. The 2U library
houses up to 24 tape cartridges (or 23 and an elective 1-slot I/O Station) in a
compact 2U form factor with easy access to cartridges via two removable
magazines.
The TL2000/TL4000 Library supports LT03 and LT04 tape drives with these
interfaces: aSmall Computer Systems Interface (SCSI), Fibre Channel interface
(FC), or Serial Attached SCSI interface (SAS). LTO 3and LTO 4Half height drives
are SAS only, and LTO 4Full height drives are SAS and Fibre Channel only. LTO3
full height drives are SCSI and Fibre Channel only.
Front Panel
a77ug173
31 2 3
44 5
7
86
Figure 1-1. Front panel of a2U library
1-1

Table 1-1 below contains front panel descriptions for both the 2U library in
Figure 1-1 on page 1-1 and the 4U library in Figure 1-2.
Table 1-1. 2U library and 4U library front panel descriptions
Number Item Description
1 Power button Pressing this button will power ON the library. Pressing and holding this button for 4
seconds will power OFF the unit (soft power down). No power switch or button can
be found on the back panel of the library.
2 Front panel
LEDs (left to
right)
vReady/Activity (Green LED) -It is lit any time the unit is powered ON and able to
function. It should blink whenever there is library or drive activity, or when the
library is in the process of powering up.
vClean Drive (Amber LED) -It will be lit when the drive needs to be cleaned. The
LED will be turned OFF after the drive is cleaned successfully.
vAttention (Amber LED) -It will be lit when there has been afailure that indicates a
piece of media is bad, marginal, or invalid. It will be cleared when all invalid
cartridges have been exported from the library. The amber LED may also be lit
because apower supply or apower supply fan is failing, or adrive sled is defective,
missing, or has been replaced by adifferent drive type.
vError (Amber LED) -It will be lit when there is an unrecoverable library or drive
failure. Amessage is displayed at the same time on the Operator Control Panel
display.
3 Cartridge
magazines
vThe 2U library contains two cartridge magazines.
–The left magazine can hold up to 12 cartridges (or 11 data cartridges and the
elective 1-slot I/O Station.)
–The right magazine can hold up to 12 cartridges.
v
The 4U library contains four cartridge magazines.
–The upper left magazine can hold up to 12 cartridges.
–The lower left magazine can hold up to 12 cartridges (or 9data cartridges and the
elective 3-slot I/O Station.)
–The upper right magazine can hold up to 12 cartridges.
–The lower right magazine can hold up to 12 cartridges.
4 Air vents These vents draw cooler air into the library enclosure and allow warm air to escape
which helps keep the library at anormal operating temperature.
a77ug172
1 2 33
45
6 7
8
Figure 1-2. Front panel of a4U library
1-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide