Axis Q1775 User manual

AXISQ1775NetworkCamera
UserManual

Thismanualisintendedforadministratorsandusersof
AXISQ1775FixedNetworkCamera,andisappliabletormware6.40
andlater.Itinludesinstrutionsforusingandmanagingtheprodut
onyournetwork.Previousexperieneofnetworkingwillbeofusewhen
usingthisprodut.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobeusefulwhendevelopingshellsriptsandappliations.Later
versionsofthisdoumentwillbepostedatwww.axis.comSeealsothe
produt’sonlinehelp,availablethroughtheweb-basedinterfae.
Legalconsiderations
Videoandaudiosurveillaneanberegulatedbylawsthatvaryfrom
ountrytoountry.Chekthelawsinyourloalregionbeforeusing
thisprodutforsurveillanepurposes.
Thisprodutinludesone(1)H.264deoderlienseandone(1)AAC
deoderliense.Topurhasefurtherlienses,ontatyourreseller.
Liability
Everyarehasbeentakeninthepreparationofthisdoument.Please
informyourloalAxisofeofanyinauraiesoromissions.Axis
CommuniationsABannotbeheldresponsibleforanytehnialor
typographialerrorsandreservestherighttomakehangestothe
produtandmanualswithoutpriornotie.AxisCommuniationsAB
makesnowarrantyofanykindwithregardtothematerialontained
withinthisdoument,inluding,butnotlimitedto,theimplied
warrantiesofmerhantabilityandtnessforapartiularpurpose.Axis
CommuniationsABshallnotbeliablenorresponsibleforinidentalor
onsequentialdamagesinonnetionwiththefurnishing,performane
oruseofthismaterial.Thisprodutisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintelletualpropertyrightsrelatingtotehnologyembodied
intheprodutdesribedinthisdoument.Inpartiular,andwithout
limitation,theseintelletualpropertyrightsmayinludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentappliationsintheUSandother
ountries.
Thisprodutontainsliensedthird-partysoftware.Seethemenuitem
“About”intheprodut’suserinterfaeformoreinformation.
ThisprodutontainssoureodeopyrightAppleComputer,
In.,underthetermsofApplePubliSoureLiense2.0(see
www.opensource.apple.com/apsl).Thesoureodeisavailablefrom
https://developer.apple.com/bonjour/
quipmentmodications
Thisequipmentmustbeinstalledandusedinstritaordanewiththe
instrutionsgivenintheuserdoumentation.Thisequipmentontains
nouser-servieableomponents.Unauthorizedequipmenthangesor
modiationswillinvalidateallappliableregulatoryertiations
andapprovals.
Trademarkacknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkappliationsofAxisABinvarious
jurisditions.Allotherompanynamesandprodutsaretrademarksor
registeredtrademarksoftheirrespetiveompanies.
Apple,Boa,Apahe,Bonjour,Ethernet,InternetExplorer,Linux,
Mirosoft,Mozilla,Real,SMPTE,QuikTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespetiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOraleand/oritsafliates.UPnPTMisa
ertiationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,otherountriesorboth.Also,miniSD,miroSD,
miniSDHC,miroSDHC,miroSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,otherountriesorboth.
Regulatoryinformation
Europe
ThisprodutomplieswiththeappliableCEmarkingdiretives
andharmonizedstandards:
•EletromagnetiCompatibility(EMC)Diretive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Diretive2014/35/EU.Seeafetyonpage2.
•RestritionsofHazardousSubstanes(RoHS)Diretive201 1/65/EU.
SeeDisposalandrecyclingonpage3.
Aopyoftheoriginaldelarationofonformitymaybeobtainedfrom
AxisCommuniationsAB.SeeContactinformationonpage3.
lectromagneticCompatibility(MC)
Thisequipmenthasbeendesignedandtestedtofulllappliable
standardsfor:
•Radiofrequenyemissionwheninstalledaordingtothe
instrutionsandusedinitsintendedenvironment.
•Immunitytoeletrialandeletromagnetiphenomenawhen
installedaordingtotheinstrutionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusinganunshieldednetworkable
(UTP)andfoundtoomplywiththelimitsforaClassAdigitaldevie,
pursuanttopart15oftheFCCrules.Thisequipmenthasalsobeen
testedusingashieldednetworkable(STP)andfoundtoomplywith
thelimitsforaClassAdigitaldevie,pursuanttopart15oftheFCC
rules.Theselimitsaredesignedtoprovidereasonableprotetionagainst
harmfulinterferenewhentheequipmentisoperatedinaommerial
environment.Thisequipmentgenerates,uses,andanradiateradio
frequenyenergyand,ifnotinstalledandusedinaordanewith
theinstrutionmanual,mayauseharmfulinterferenetoradio
ommuniations.Operationofthisequipmentinaresidentialarea
islikelytoauseharmfulinterfereneinwhihasetheuserwillbe
requiredtoorrettheinterfereneathisownexpense.
Canada
ThisdigitalapparatusomplieswithCANICES-3(ClassA).Theprodut
shallbeonnetedusingashieldednetworkable(STP)thatis
properlygrounded.Cetappareilnumériqueestonformeàlanorme
NMBICES-3(lasseA).Leproduitdoitêtreonnetéàl'aided'unâble
réseaublindé(STP)quiestorretementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofEN55022.Theprodutshallbe
onnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Thisprodutfulllstherequirementsforimmunityaording
toEN61000-6-1residential,ommerialandlight-industrial
environments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN61000-6-2industrialenvironments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN55024ofeandommerialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofAS/NZSCISPR22.Theprodutshall
beonnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisprodutomplieswithIEC/EN/UL60950-1,SafetyofInformation
TehnologyEquipment.
Ifitsonnetingablesareroutedoutdoors,theprodutshallbe
groundedeitherthroughashieldednetworkable(STP)orother
appropriatemethod.

Thepowersupplyusedwiththisprodutshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSoure(LPS)
aordingtoIEC/EN/UL60950-1.
Battery
TheAxisprodutusesa3.0VBR/CR1220lithiumbatteryasthepower
supplyforitsinternalreal-timelok(RTC).Undernormalonditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffetstheoperationoftheRTC,ausingittoreset
ateverypower-up.Whenthebatteryneedsreplaing,alogmessage
willappearintheprodut’sserverreport.Formoreinformationabout
theserverreport,seetheprodut´ssetuppagesorontatAxissupport.
Thebatteryshouldnotbereplaedunlessrequired,butifthebattery
doesneedreplaing,ontatAxissupportatwww.axis.com/techsupfor
assistane.
Lithiumoinell3.0Vbatteriesontain1,2-dimethoxyethane;ethylene
glyoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexplosionifthebatteryisinorretlyreplaed.
•Replaeonlywithanidentialbatteryorabatterywhihis
reommendedbyAxis.
•Disposeofusedbatteriesaordingtoloalregulationsor
thebatterymanufaturer'sinstrutions.
Disposalandrecycling
Whenthisproduthasreahedtheendofitsusefullife,disposeof
itaordingtoloallawsandregulations.Forinformationabout
yournearestdesignatedolletionpoint,ontatyourloalauthority
responsibleforwastedisposal.Inaordanewithloallegislation,
penaltiesmaybeappliableforinorretdisposalofthiswaste.
Europe
Thissymbolmeansthattheprodutshallnotbedisposedof
togetherwithhouseholdorommerialwaste.Diretive2012/19/EU
onwasteeletrialandeletroniequipment(WEEE)isappliablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theprodutmustbedisposed
ofinanapprovedandenvironmentallysafereylingproess.For
informationaboutyournearestdesignatedolletionpoint,ontat
yourloalauthorityresponsibleforwastedisposal.Businessesshould
ontattheprodutsupplierforinformationabouthowtodispose
ofthisprodutorretly.
ThisprodutomplieswiththerequirementsofDiretive201 1/65/EUon
therestritionoftheuseofertainhazardoussubstanesineletrial
andeletroniequipment(RoHS).
China
Thisprodutomplieswiththerequirementsofthelegislative
atAdministrationontheControlofPollutionCausedbyEletroni
InformationProduts(ACPEIP).
Contactinformation
AxisCommuniationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytehnialassistane,pleaseontatyourAxis
reseller.Ifyourquestionsannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatehannelsto
ensurearapidresponse.IfyouareonnetedtotheInternet,youan:
•downloaduserdoumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Searh
byprodut,ategory,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•hatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
Warrantyinformation
ForinformationaboutAxis’produtwarrantyandtheretorelated
information,gotowww.axis.com/warranty/
Learnmore!
VisitAxislearningenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ1775NetworkCamera
TableofContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Hardwareoverview7
Howtoaccesstheproduct9
AessfromaBrowser...........................................9
AessfromtheInternet..........................................9
SettheRootPassword...........................................10
Congureapturemode..........................................10
TheLiveViewPage..............................................10
MediaStreams13
HowtoStreamH.264............................................13
MJPEG........................................................13
AXISMediaControl(AMC)........................................13
AlternativeMethodsofAessingtheVideoStream....................14
AessAudioStreams............................................14
SetUptheProduct16
BasiSetup....................................................16
VideoandAudio17
SetUpVideoStreams............................................17
Aboutstreamproles............................................20
AboutONVIFmediaproles.......................................20
CameraSettings................................................20
Aboutoverlays..................................................22
Aboutprivaymasks.............................................24
SetUpAudio...................................................24
AudioClips....................................................25
ConguretheLiveViewPage26
DefaultViewerforBrowsers.......................................26
ViewerSettings.................................................26
UserDenedLinks...............................................27
OutputButtons.................................................27
PTZ(PanTiltZoom)28
Aboutpresetpositions...........................................28
Gatekeeper....................................................29
Aboutguardtours...............................................29
Advaned......................................................30
InstallPTZDriver................................................30
ControlQueue..................................................31
Detectors32
Aboutameratampering.........................................32
ShokDetetion................................................32
AudioDetetion................................................32
Applications34
AppliationLienses.............................................34
UploadAppliation..............................................34
AppliationConsiderations........................................34
AXISVideoMotionDetection36
Considerations..................................................36
StartandStoptheAppliation.....................................36
CongureAppliation............................................36
UsingtheAppliationinanAtionRule.............................39
Events41
SetUpAtionRules.............................................41
AddReipients..................................................43
CreateShedules................................................45
SetUpReurrenes..............................................45
Recordings46
FindReordings.................................................46
PlayReording..................................................46
ExportVideoClip................................................47
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AXISQ1775NetworkCamera
TableofContents
ContinuousReording............................................47
Languages48
SystemOptions49
Seurity.......................................................49
Date&Time....................................................51
Network.......................................................52
Storage.......................................................57
Ports&Devies.................................................59
Maintenane...................................................60
Support.......................................................61
Advaned......................................................61
Resettofatorydefaultsettings...................................62
Troubleshooting63
ChektheFirmware.............................................63
UpgradetheFirmware...........................................63
Symptoms,PossibleCausesandRemedialAtions.....................63
Technicalspecications67
LEDIndiators..................................................67
SDardslot....................................................68
Buttons.......................................................68
Connetors....................................................68
PerformaneConsiderations.......................................70
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AXISQ1775NetworkCamera
Safetyinformation
Safetyinformation
Hazardlevels
DANGER
Indiatesahazardoussituationwhih,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultindeathorseriousinjury.
CAUTION
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indiatesasituationwhih,ifnotavoided,ouldresultindamagetoproperty.
Othermessagelevels
Important
Indiatessigniantinformationwhihisessentialfortheproduttofuntionorretly.
Note
Indiatesusefulinformationwhihhelpsingettingthemostoutoftheprodut.
6

AXISQ1775NetworkCamera
Hardwareoeriew
Hardwareoeriew
Forspeiationsofthehardwareomponents,seeTechnicalspecicationsonpage67.
NO NO
NOTICE TICE TICE
Donotpointtheameralenstowardthesunorotherhigh-intensityradiationsouresbeausethisouldausedamageto
theamera.
1tatusLED
21/4”screwmountforwall/ceilingstand
3Powerconnector(blockedinAXIQ1775-E)
4R485/422connector
5I/Oconnector
6Controlbutton
7NetworkindicatorLED
8PowerindicatorLED
7

AXISQ1775NetworkCamera
Hardwareoeriew
9Audioin
10Dcardslot
11Audioout
12CVBbutton
13Networkconnector(PoE)
14VideooutY/Pb/Pr
15Partnumber(P/N)&erialnumber(/N).Theserialnumbermayberequiredduringtheinstallation.
16Microphone
8

AXISQ1775NetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisprodut,seetheInstallationGuidesuppliedwiththeprodut.
Theprodutanbeusedwithmostoperatingsystemsandbrowsers.Wereommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisprodutinludesone(1)H.264deoderlienseforviewingvideostreamsandone(1)AACaudioliense.Theliensesare
automatiallyinstalledwithAMC.Theadministratorandisabletheinstallationofthedeoderstopreventinstallationofunliensed
opies.
Note
•QuikTimeTMisalsosupportedforviewingH.264streamsandforaudio.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisprodutinthebrowser’sLoation/Addresseld.
ToaesstheprodutfromaMaomputer(OSX),gotoSafari,likonBonjourandselettheprodutfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytoloatetheprodutonthenetwork.Forinformationabout
howtodisoverandassignanIPaddress,seethedoumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheprodutisaessed,therootpasswordmustrstbe
ongured.Forinstrutions,seeettheRootPasswordonpage10.
4.Theprodut’sLiveViewpageopensinyourbrowser.
Note
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsand
userpreferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Oneonneted,theAxisprodutisaessibleonyourloalnetwork(LAN).ToaesstheprodutfromtheInternetyoumust
ongureyournetworkroutertoallowinomingdatatraftotheprodut.Todothis,enabletheNAT-traversalfeature,whih
willattempttoautomatiallyonguretheroutertoallowaesstotheprodut.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage55.SeealsoAXISInternetDynamiDNSServieat
www.axiscam.net
ForTehnialnotesonthisandothertopis,visittheAxisSupportwebatwww.axis.com/techsup
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AXISQ1775NetworkCamera
Howtoaccesstheproduct
SettheRootPassword
ToaesstheAxisprodut,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whihopenswhentheprodutisaessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordanbesetviaanenryptedHTTPSonnetion,whihrequiresanHTTPS
ertiate.HTTPS(HypertextTransferProtooloverSSL)isaprotoolusedtoenrypttrafbetweenwebbrowsersandservers.The
HTTPSertiateensuresenryptedexhangeofinformation.SeeHTTPonpage50.
Thedefaultadministratorusernamerootispermanentandannotbedeleted.Ifthepasswordforrootislost,theprodutmustbe
resettothefatorydefaultsettings.SeeResettofactorydefaultsettingsonpage62.
TosetthepasswordviaastandardHTTPonnetion,enteritdiretlyinthedialog.
TosetthepasswordviaanenryptedHTTPSonnetion,followthesesteps:
1.ClikUseHTTPS.
Atemporaryertiate(validforoneyear)isreated,enablingenryptionofalltraftoandfromtheprodut,andthe
passwordannowbesetseurely.
2.Enterapasswordandthenre-enterittoonrmthespelling.
3.ClikOK.Thepasswordhasnowbeenongured.
Congurecapturemode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisprodut.Theapturemodesettingalso
affetstheamera’sangleofview.
Seletthedesiredapturemodefromthedrop-downlistandlikOK.
Ifyouseletanotherapturemodethandefault,theprodutneedstorebootforthehangestotakeeffet.
SeealsoAboutcapturemodesonpage20.
TheLiveViewPage
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsanduser
preferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeahavailableontrol.
ControlsontheLiveViewPage
CliktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortosaledowntheimageto
tthebrowserwindow(leftbutton).
ClikWDRontoenableWDRinintensebaklightonditions.ClikWDRofftodisableWDRinlow
lightonditionsforoptimalexposure.
SeletastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtoongurestreamproles,seepage20.
ClikPulsetoativatetheprodut’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandongureoutputbuttons,seepage27.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsonguration.
10