DeltaFrontier OS-M385C2-V-R23WF-TEMPF Installation and operation manual

PRODUCT
BOOKLET
OS-M385C2-V-R23WF-TEMPF
Product
number
Address: 80 Robinson Road,
10-01A Singapore (068898)
E-mail: [email protected]
Web: www.deltafrontier.com

Parts list
No. Quantity
Name
Unit: mm
平台/软件操作说明 1 / 2
Instruction
RGB camera
Infrared filling light
Infrared camera
White filling light
1 1
ACS8220 系列-说明书
3 1
4 1
4
5
Host
6
7 1
4
Certificate
81 User manul
Interface instruction
USB interface
Audio interface
Digital interface
Reset button PowerNet mouth
Wiegand & RS-232
interface
COM PORT WG OUT
232 TXD 232 RX WD0
WD1
232 serial port has connected the Thermometer
module and will not connect other 232 devices
Wiegand 26/34 signal output.
Wiegand signal output 0 output end
and 1 output end
GND
(Pictures for reference only, subject to our products)
D00R_NC
D00R_N0
D00R_C0M
Power adapter-Desttop-style-Europe Standard 12
Hexagon wrench-Ball head-2.5mm-
2.5*20*120mm-Ni plated
Installation sticker-250*116mm-adhesive sticker
Screws-Cross countersunk self-tapping M4X30-Zn
plated, black
Expansion pipes-M6X30-Yellow
Dear customer,
Thank you for using our product. For better use, please carefully read this instruction. If you have any
issues not mentioned here, please contact the provider. All parts of this booklet are reserved by our
company, including words, pictures and graphics. Without written permission, no unit or individual
shall extract, copy, translate or edit the content in this instruction.
Device introduction
Parts list
Dimensional drawing
Platform/Software
Operating Instruction
Appearance description
Illumination intensity
Position
Height
Steps
Wiring connection
Features
FAQ
Installation
Product description
Warranty description
Product warranty
Dimensional Drawing
Operating Instruction
The software carried by the product divides into 2 versions: WO (WO platform, provides the secondary
development) and LIN (LAN or offline version, provides the secondary development). Please mark the need
for software version when place the order. Please contact the customer service for another version if
required. For more detailed platform/software instruction manual, please login into the official website to
download or contact the customer services.
Appearance description
D00R_NC
D00R_N0
D00R_C0M

3 / 4
When the sunlight shines indoor through the window, the face
recognition terminal device shall not be installed in shown black
shadow area, instead, shall be installed in place with little
sunlight impact, no side-light and no backlight. (Glass window
can be deemed as no walls)
Sunlight shines indoor
If the room has glass wall, there is no shield for sunlight, then it
is suggested to hang curtains over the window, and install the
device in place with shield to avoid direct sunlight influencing
the recognition. (Glass window can be deemed as no walls)
Glass window
Indoor
Door
Light
Wall/Shields
Indoor
Door
Light
Wall/Shields
Indoor
Door
Door
Wall/Shields
Indoor
Door
Wall/Shields
Light
Light
Illumination intensity
Test object
Light source
Device
Light issues may lead to big differences between site
image and registered image; backlight, side-light and
strong light will influence the recognition experience.
(Analysis: from the view of human eyes, the color
changes on face skin may result in wrong recognition
of identity; unclear exposure area, no matter large or
small, may result the identity judgement.)
The test standard is as shown on the picture:
the angle between dotted line A and dotted line
B is 90 ° , the test adopts the common light
meter with full spectrum, and applies U30 stan-
dard light source, adjust the distance between
source light and test object, subject to the
illumination intensity of the object face at this
time.
Illumination intensity in actual scenarios
Reference to intensity
Intensity test
The recognized face, of which, the illumination
intensity （“intensity” in short) shall not be lower
than 30 Lux. The device has filling light itself, so
when the device put in a totally dark environ-
ment, the face illumination intensity, 0.5m
distance to the device, is about 100 Lux. The
nearer to the device, the higher the intensity is.
If there is overexposure on the face, the face
characteristics will be unable to be extracted
and may lead to hard recognition.
500Lux,
overexposure
30 Lux, dim
100 Lux, bright
50 Lux, normal
300 Lux,
slight exposure
Back light
Side light
Light source is near to the object
Device stands between the light
source and object
Object stands between the
device and light source
Side-light may lead to uneven
light on the face
Backlight may make the
face too dark
Direct strong light may
cause overexposure
Strong light
1. Install the device in a place with little impact
from light source.
2. Add a registered image according to the site
condition, and it is suggested to use this product
to enroll images.
3. Properly lower the threshold value according to
usage.
Improvements
Device shall be installed in places avoiding backlight, side-light and strong light.
Position
This place, 3m away from the window, or does not
influenced by sunlight, can be considered for installation.
Backlight, side-light or direct strong light,
not suitable for installation.
Other areas, install in suitable places according
to actual light impact. Glass window (same as the semi-outdoor scene
with no walls)
Device Light
DoorWall
Person
Curtain
Glass wall
Sunlight shines through the door, the device shall be installed at
the place with shields and little light impact. Glass window can
be deemed as no shields, the device shall be installed at the side
without glass window or with curtain hung.
Sunlight shines through the door, with glass window
at one side
Sunlight shines through the door, the device shall be installed at
the place with shields and little light impact.
Sunlight shines through the door
FOV(V)
Height
Camera vertical wide-angle Camera horizontal wide-angle
Wall
1.4m
Device
Gate
User
2m
Recognition area
FOV(H)
Suggested installation height
(distance between the screen
and the ground) is 1.4m, as the
recognizable body height
range, 0.5m distance away
from the device, is 1.3m-1.7m;
the recognizable body height
range, 1m distance away from
the device, is 1m-2m. (There
are some deviations)

5 / 6
1Paste hole papers, and keep the horizontal line parallel with the ground and the red line 1.25m
distance to the ground. Drill 4 screw holes on the wall according to the reminder of hole paper,
drill 1 outlet hole according to wiring need. If the wall is hard foundation, use expansion pipe in
the parts to knock into the hole.
Expansion
pipe screw
1.25m
116mm
Ground
3Fix the device, manually adjust device angle to reach the optimal recognition angle.
2Move the support (device) to align the 4 holes on it with holes on the wall, and use the screws
to fix the support (device) on the wall.
Attention: If the wall has hard foundation, self-tapping screws shall be used together with expansion pipe; if the
wall has soft foundation, use self-tapping screws directly.
Wall
Wall
4Wiring instruction.
Fasten the screw
Installation steps:
1. Choose suitable postion, paste sticker
according to needs;
2. Drill holes and place plastic expansion piples
according to installation requirements;
3. Connect device tails with power and net cables;
4. Install the device to plastic expansion pipes;
5. Check if screws are fastened.
wall-mouting sticker
1.4m calibration
wall-mouting sticker
1.4m calibration
Steps

Wiring for magnetic door Wiring for automatic door Installation notes
7 / 8
1. When arrange the wires, if the 12V power supply cable of the host does not adopt the “Special power strip”
and is in long distance, resulting in large resistance, then abnormal phenomena may occur easily such as
insufficient voltage (≤11V), repeat restart, system crash and so on. Wiring connection of voltage metering is
shown as follow.
2. The power adapter is put together with the device which is optional, such as EU standard, American
standard, UK standard, and so on.
System installation schematic
drawing for magnetic door
Wiring schematic drawing for touching
switch of magnetic door
System installation schematic
drawing for automatic door
Wiring schematic drawing for mechanical
switch of magnetic door
Wiring schematic drawing for sensor
switch of automatic door
Access control
relay interface
~220V
DC12V Ethernet
Host
Power (access control)
Door exit
(inside)
Magnetic lock
Host
Access control
relay interface
~220V
Ethernet
PUSH
GND
12V
COM
NC
NO
12V
GND
NO
NC
COM
﹣12V
﹢12V
Power (access control)
Door exit
Magnetic lock
Ethernet
NO COM
Host
12V GND
Power Relay
Opening signal PUSH
Public end GND
12V
Controller of auto-door (only used terminals will be listed)
Ethernet
DC+
DC-
NO
COM Sensor
DC+
DC-
NO
COM
NO COM
Host
12V GND
Power Relay
NO
NC
COM
Door exit
PUSH
GND
12V
COM
NC
NO
NO COM
﹣12V
﹢12V
Host
Power (access control)
Magnetic lock
12V GND
Ethernet
Power Relay
Power
GND
12V
Cable equivalent
resistance1
Cable equivalent
resistance 2
Voltage meter
V
Host
Wiring connection
Auto-door controller
+ assembly units Sensor (inside)
•
•
•
•
Extension of power cable (weak current) cannot exceed 2m, otherwise, it may cause insufficient
power supply for the host end, and abnormal phenomena like repeat restart, system crash may
occur. If the power is far away from the device, the power cable can be extended (strong current).
If use other power adapter, 9V 1A as an example, then insufficient voltage and too weak current
may cause repeat restart.
The cable cannot be too fine (such as network cable and fine line), it is suggested to connect
multi-strand cable in parallel or use copper core bold cable, to ensure voltage >11V.
Attention: If use network cable, the extension cable use 4-strand cable as positive pole and 4-strand cable as negative pole.
If not clear with how to extend, please contact the provider to change “Special power strip”.

9 / 10
Warranty descriptionFeatures
• Secondary development (integrated)
Support the interface connection in HTTP;
supports 232 serial output, Wiegand 26 and
34 output, custom the configuration of
output content.
• Complete functions
Supports recognition distance configura-
tion; supports stranger detection; supports
saving the site images of face recognition
and stranger detection.
• High extensibility
Supports deployment methods like public
network and LAN; supports screen display
content configuration.
• Temperature measurement
Device should be used indoor to avoud the
disturbance from heat radiation source,
Measurement distance is around 25-50cm,
range is around 34~42ºC, and accuracy is
±0.5ºC.
• Try to restart and reset
When the device stops in some interface for a
long time, users can plug out the power
switch, power-on reset and then restart. If it
does not take effect, then can short circuit
the tails or long press RESET button for 8-12s
to restart the device. Besides, users can
contact our staff and make some feedback.
• Drop resistance
Please avoid operations such as falling,
breaking, bending, heavily pressing and so on.
• Cleaning
Please use soft cloth or such materials, lightly
wipe the display screen or panel, and to avoid
scrubbing with water and cleaner.
• Low-temperature environment
The normal working temperature for this
device is -10℃~50℃, if the actual tempera-
ture exceeds this range, that may influence
the normal use of the device.
油Do not dirty or damage the display
screen with oil-water or sharp objects
Do not use unknown power adapter to
avoid burning out the device
(a) Face detection takes around 120ms, (b)
Face feature extraction takes around
150ms, (c) Face comparison takes 10ms
(with 100,000 face database, take the
average value after multiple comparison).
• Quick recognition speed
• Characteristics
Night infrared and RGB dual-filling light;
completely resolve image frauds in all kinds of
carriers with and dynamic dual-camera
anti-forgery; face database is 10000, the 1:N
recognition accuracy is 99.99% under 0.1%
false accept rate.
• Store records in local
(a) Device using cloud platform supports
storing 100 thousand pieces of face images
(smaller than 400KB), 1 million pieces of
recognition records (0.45KB) and about 100
thousand pieces of site capture images; (b)
Device using LAN support storing 100
thousand pieces of face images (each image
by 100KB) and 1 million pieces of recognition
records (including the latest 10 thousand
pieces of site capture images)
Dear customer,
Thank you for purchasing and using this product. To better guarantee your satisfaction, please carefullyread
this warranty clauses after purchase.
1. Warranty service
If the device, following the user manual and operating instruction, still breaks down, contact after-sales staff
at once, as they will judge the causes on basis of customer description and give remote
guidance; if the guidance does not work, then the customer can send back the device for maintenance and
test; if the device is unable to be sent back, contact after-sales staff in advance and ask them to head for
the site to do the field maintenance. However, if the device problems found are not resulted by hardware or
software system of our company after the field maintenance, then customer shall pay the extra fee
incurred by the onsite service.
2. Instruction
There is a piece of product booklet inside the device package, and customer can contact after-sales staff
and ask for installation guidance.
3. Warranty period
All products carry a 1-year guarantee period since the delivery date.
4. Warranty scope
Device breakdown caused by following conditions is not included within the warranty scope:
• Any damages caused by incorrect use, maintenance or storage, as not follow the user manual;
• Damages caused by falling, water intaking, improper storage or any other man-mad malicious damages;
• Malfunction caused by force majeure such as natural disasters and external causes such as abnormal
voltage;
• Damages caused by shipment, please contact the department of transportation;
• Malfunction or damages caused by unfavorable operating environment, such as too high or too low tempera-
ture, poor condition, abnormal power system and so on;
• Parts (power adapter, cables, screws) are not within the warranty scope. If parts are lost or damaged,
please contact our staff to purchase.
5. Maintenance period
When receive the product to be repaired, after-sales staff shall complete the maintenance and send it back
within 5 working days. Further communication can be carried out if there are special circumstances.
6. Supplemental instruction
• Product damages, caused by natural disasters, external factors or improper operations, are not included
within warranty scope. Our company will make the final judgement of whether the damage is caused by
above mentioned terms. Users open the product secretly without permission, and cause certain damage,
which is also not included within replacement or warranty scope.
• If the device expires the warranty period or not meets the warranty conditions, users may pay for the
maintenance cost and shipping cost.
• If the device is sent back without communication, it will not be maintained or repaired normally or will not
be refunded, damages caused by this issue will not be compensated.
FAQ