Denon Heos 7 User manual

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Wireless Speaker
Owner’s Manual
HEOS 7
HEOS 5
HEOS 3
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Contents Setup Use Troubleshooting Status LED Appendix
1

INTRODUCTION 6
BEFORE YOU BEGIN 7
System Requirements 7
Network Requirements 7
Controller Requirements 8
Getting To Know Your Speaker 9
Front panel 10
Controls 11
Back panel 12
Placing Your HEOS device 13
Wall or Ceiling Mounting (HEOS 3 only) 13
Powering Your Speaker 14
Getting the HEOS App 14
SETTING UP YOUR FIRST HEOS SPEAKER 15
ADDING MORE HEOS DEVICES 16
Adding Wired Speakers 16
Adding Wireless HEOS devices 16
USING YOUR HEOS DEVICE 17
Selecting a Room/Speaker 17
Listening to Radio 18
Playing music stored on your mobile device 18
Playing music from your networked PC or NAS 19
Playing music from the AUX input 20
Playing music from a USB device 21
HEOS account 22
What is a HEOS account? 22
Why do I need a HEOS account? 22
Signing up for a HEOS account 22
Changing Your HEOS account 22
Playing from Streaming Music Services 23
Adding a Music Service 23
Changing Music Service Settings 23
Managing Inputs 24
Changing the Name of the Inputs 24
Hiding an Input 24
Managing your Phone 25
Using Headphones (HEOS 7 only) 25
Listening To The Same Music In Multiple Rooms 26
Grouping Rooms 26
Ungrouping Rooms 27
Grouping All Rooms (Party Mode) 28
Ungrouping All Rooms 29
Stereo Pairing 30
Creating a Stereo Pair 30
Changing the Name of a Stereo Pair 32
Adjusting the Balance 32
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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Swapping Left and Right Channels in a Stereo Pair 33
Removing a Stereo Pair 33
Using the Now Playing Queue 34
Play Now 34
Play Now & Replace Queue 34
Play Next 34
Add to End of Queue 34
Rearranging the Now Playing Queue 35
Deleting Songs from the Play Queue 35
Deleting All Songs from the Play Queue 36
Saving Playlists 36
Performing Repeat and Shuffle Playback 36
MAKING SPEAKER ADJUSTMENTS 37
Changing the Name of a Speaker 37
Changing the Wireless Network Connection 37
Changing the Speaker’s Equalizer 38
Changing the Speaker’s Orientation (HEOS 3 Only) 38
Adjusting the Audio Quality 38
Adjusting the Status Light Brightness 38
Advanced Speaker Settings 39
Network Settings 39
About Wireless Power Saving 39
Firmware Upgrade 40
About 40
Contents Setup Use Troubleshooting Status LED Appendix
3

UPDATING YOUR SYSTEM 41
ADVANCED FEATURES 42
Submit Diagnostics 42
Sharing Music from your Mobile Device 42
Resetting Your Controller App 42
POWER MANAGEMENT 43
Power Modes 43
Network Standby 43
Deep Standby 43
Off 43
BASIC TROUBLESHOOTING 44
My speaker won’t connect to my network using the audio cable 44
I get a message “Device was not found” 44
Music cuts out or delays sometimes 45
I hear a delay when using the AUX Input with my TV 45
Connecting to a WPS Network 46
Resetting Your Speaker 46
Restoring the Speaker to Factory Defaults 47
Contact Denon 48
Contents Setup Use Troubleshooting Status LED Appendix
4

Status LED Table 49
Supported File Types and Codecs 55
SPECIFICATIONS 56
Speaker Specifications 56
HEOS 7 56
HEOS 5 57
HEOS 3 58
INFORMATION 59
Trademarks 59
License 60
License Information for the Software Used in the Unit 60
Contents Setup Use Troubleshooting Status LED Appendix
5

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
INTRODUCTION
The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
[Example] HEOS 5
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HEOS 5 QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.
Contents Setup Use Troubleshooting Status LED Appendix
6

BEFORE YOU BEGIN
NOTE
If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” (v p. 16).
System Requirements
Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.
oNetwork Requirements
Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
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The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should
you need to setup a new wireless network or extend the range of your existing network. Please
contact Denon for more information about the Wireless Extender.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
7

oController Requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 7.0 or later
0iPhone® 4 or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 2.3 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
8

Getting To Know Your Speaker
Unpack your speaker from the box and verify that the following items are included:
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wer t y
uio
(European model only)
(North America model only)
Power supply
(for HEOS 3)
or
Power supply and Power cord
(for HEOS 7/5)
Ethernet cable
oror
HEOS Speaker
Quick Start Guide Safety Instructions Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Audio/Setup cable
HEOS 7 HEOS 5 HEOS 3
QUICK STRT GUIDE
NOTE
Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
9

oFront panel
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HEOS 7 HEOS 5 HEOS 3
ASpeakers
BStatus LED
Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 49).
Contents Setup Use Troubleshooting Status LED Appendix
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