Denon HEOS 7 HS2 User manual

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Wireless Speaker
Owner’s Manual
HEOS 7 HS2
HEOS 5 HS2
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Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 5
Before your begin 6
System requirements 6
Network requirements 6
Controller requirements 7
Getting to know your HEOS speaker 8
Front panel 9
Controls 10
Back panel 11
Placing your HEOS speaker 12
Powering your HEOS speaker 13
Getting the HEOS app 13
Setting up your first HEOS speaker 14
Adding more HEOS devices 15
Adding wired HEOS devices 15
Adding wireless HEOS devices 15
Using your HEOS speaker 16
Selecting a room/speaker 16
Listening to radio 17
Playing music stored on your mobile device 17
Playing music from your networked PC or NAS 18
Playing music from the AUX input 19
Playing music from a USB device 20
Playing music from Bluetooth device 21
Pairing the HEOS speaker with your Bluetooth devices 21
HEOS account 22
What is a HEOS account? 22
Why do I need a HEOS account? 22
Signing up for a HEOS account 22
Changing your HEOS account 22
Playing from streaming music services 23
Adding a music service 23
Changing music service settings 23
Managing inputs 24
Changing the name of the inputs 24
Hiding an input 24
Managing your phone 25
Using headphones (HEOS 7 only) 25
Listening to the same music in multiple rooms 26
Grouping rooms 26
Ungrouping rooms 27
Grouping all rooms (party mode) 28
Ungrouping all rooms 29
Stereo pairing 30
Creating a stereo pair 30
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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Changing the name of a stereo pair 32
Adjusting the balance 32
Swapping left and right channels in a stereo pair 33
Removing a stereo pair 33
Using the now playing queue 34
Play Now 34
Play Now & Replace Queue 34
Play Next 34
Add to End of Queue 34
Rearranging the now playing queue 35
Deleting songs from the play queue 35
Deleting all songs from the play queue 36
Saving playlists 36
Performing repeat and shuffle playback 36
Using the favorite 37
Adding to HEOS favorite 37
Deleting station from the HEOS favorite 37
Making speaker adjustments 38
Changing the name of a speaker 38
Changing the wireless network connection 38
Changing the speaker’s equalizer 39
Adjusting the audio quality 39
Adjusting the status light brightness 39
Advanced speaker settings 40
Network settings 40
About wireless power saving 40
Firmware upgrade 41
About 41
Contents Setup Use Troubleshooting Status LED Appendix
3

Updating your system 42
Advanced features 43
Sharing music from your mobile device 43
Wireless performance 43
Submit diagnostics 44
Resetting your controller app 44
Power management 45
Power modes 45
Quick Start Mode 45
Deep Standby 45
Off 45
Basic troubleshooting 46
My speaker won’t connect to my network using the audio cable 46
Cannot pair a Bluetooth mobile device with the HEOS device 47
Cannot hear Bluetooth music 47
Music cuts out or delays sometimes 48
I hear a delay when using the AUX input with my TV 48
I hear distortion when using the AUX input 49
Connecting to a WPS network 49
Resetting your speaker 50
Restoring the speaker to factory defaults 50
Contact Denon 51
Status LED table 52
Supported file types and codecs 59
Specifications 60
Speaker specifications 60
HEOS 7 60
HEOS 5 62
Information 64
Trademarks 64
Contents Setup Use Troubleshooting Status LED Appendix
4

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
[Example] HEOS 5
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HEOS 5 HS2 QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.
Contents Setup Use Troubleshooting Status LED Appendix
5

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 15).
System requirements
Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when
connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
6

oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 8.0 or later
0iPhone® 4S or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 4.0 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
7

Getting to know your HEOS speaker
Unpack your speaker from the box and verify that the following items are included:
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uiPower supply and Power cord
Ethernet cable
or
HEOS Speaker
Quick Start Guide Safety Instructions Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Audio/Setup cable
HEOS 7 HEOS 5
QUICK STRT GUIDE
NOTE
0Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
8

oFront panel
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HEOS 7 HEOS 5
ASpeakers
BStatus LED
Please refer to the “Status LED table” for LED color and state meaning. (v p. 52)
Contents Setup Use Troubleshooting Status LED Appendix
9

oControls
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HEOS 7 HEOS 5
AVolume up/down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
CHeadphone output (HEOS 7 only)
The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones
(v p. 25).
Contents Setup Use Troubleshooting Status LED Appendix
10