Denon HEOS 7 HS2 User manual

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Wireless Speaker
Owner’s Manual
HEOS 7 HS2
HEOS 5 HS2
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Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 5
Before your begin 6
System requirements 6
Network requirements 6
Controller requirements 7
Getting to know your HEOS speaker 8
Front panel 9
Controls 10
Back panel 11
Placing your HEOS speaker 12
Powering your HEOS speaker 13
Getting the HEOS app 13
Setting up your first HEOS speaker 14
Adding more HEOS devices 15
Adding wired HEOS devices 15
Adding wireless HEOS devices 15
Using your HEOS speaker 16
Selecting a room/speaker 16
Listening to radio 17
Playing music stored on your mobile device 17
Playing music from your networked PC or NAS 18
Playing music from the AUX input 19
Playing music from a USB device 20
Playing music from Bluetooth device 21
Pairing the HEOS speaker with your Bluetooth devices 21
HEOS account 22
What is a HEOS account? 22
Why do I need a HEOS account? 22
Signing up for a HEOS account 22
Changing your HEOS account 22
Playing from streaming music services 23
Adding a music service 23
Changing music service settings 23
Managing inputs 24
Changing the name of the inputs 24
Hiding an input 24
Managing your phone 25
Using headphones (HEOS 7 only) 25
Listening to the same music in multiple rooms 26
Grouping rooms 26
Ungrouping rooms 27
Grouping all rooms (party mode) 28
Ungrouping all rooms 29
Stereo pairing 30
Creating a stereo pair 30
Contents Setup Use Troubleshooting Status LED Appendix
Contents
2

Changing the name of a stereo pair 32
Adjusting the balance 32
Swapping left and right channels in a stereo pair 33
Removing a stereo pair 33
Using the now playing queue 34
Play Now 34
Play Now & Replace Queue 34
Play Next 34
Add to End of Queue 34
Rearranging the now playing queue 35
Deleting songs from the play queue 35
Deleting all songs from the play queue 36
Saving playlists 36
Performing repeat and shuffle playback 36
Using the favorite 37
Adding to HEOS favorite 37
Deleting station from the HEOS favorite 37
Making speaker adjustments 38
Changing the name of a speaker 38
Changing the wireless network connection 38
Changing the speaker’s equalizer 39
Adjusting the audio quality 39
Adjusting the status light brightness 39
Advanced speaker settings 40
Network settings 40
About wireless power saving 40
Firmware upgrade 41
About 41
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Updating your system 42
Advanced features 43
Sharing music from your mobile device 43
Wireless performance 43
Submit diagnostics 44
Resetting your controller app 44
Power management 45
Power modes 45
Quick Start Mode 45
Deep Standby 45
Off 45
Basic troubleshooting 46
My speaker won’t connect to my network using the audio cable 46
Cannot pair a Bluetooth mobile device with the HEOS device 47
Cannot hear Bluetooth music 47
Music cuts out or delays sometimes 48
I hear a delay when using the AUX input with my TV 48
I hear distortion when using the AUX input 49
Connecting to a WPS network 49
Resetting your speaker 50
Restoring the speaker to factory defaults 50
Contact Denon 51
Status LED table 52
Supported file types and codecs 59
Specifications 60
Speaker specifications 60
HEOS 7 60
HEOS 5 62
Information 64
Trademarks 64
Contents Setup Use Troubleshooting Status LED Appendix
4

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
[Example] HEOS 5
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HEOS 5 HS2 QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.
Contents Setup Use Troubleshooting Status LED Appendix
5

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 15).
System requirements
Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when
connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
6

oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 8.0 or later
0iPhone® 4S or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 4.0 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
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Getting to know your HEOS speaker
Unpack your speaker from the box and verify that the following items are included:
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q
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uiPower supply and Power cord
Ethernet cable
or
HEOS Speaker
Quick Start Guide Safety Instructions Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Audio/Setup cable
HEOS 7 HEOS 5
QUICK STRT GUIDE
NOTE
0Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
8

oFront panel
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qq
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HEOS 7 HEOS 5
ASpeakers
BStatus LED
Please refer to the “Status LED table” for LED color and state meaning. (v p. 52)
Contents Setup Use Troubleshooting Status LED Appendix
9

oControls
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w
e
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HEOS 7 HEOS 5
AVolume up/down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
CHeadphone output (HEOS 7 only)
The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones
(v p. 25).
Contents Setup Use Troubleshooting Status LED Appendix
10

oBack panel
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qw y e t u
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HEOS 7 HEOS 5
APower Input (DC IN)
Used to connect the external power supply (v p. 13).
BBluetooth Button (V)
Used in the Bluetooth pairing settings (v p. 21).
CAUX Input (AUX IN)
Used to connect audio devices (v p. 19).
Used to add the speaker to your wireless network (v p. 15).
DUSB port
Used to connect USB storage devices.
ENetwork Connector (NETWORK)
Used to connect this unit to a wired Ethernet network (v p. 15).
FConnect Button (CONNECT)
Used for Wi-Fi setup (v p. 49).
GConnect in Status LED
Indicates the status of this unit (v p. 52).
Contents Setup Use Troubleshooting Status LED Appendix
11

Placing your HEOS speaker
You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to
place your speaker…
0The HEOS speaker must be within range of your wireless network.
0The HEOS speaker is designed to sound best when placed 3 to 12 inches (8 - 30 cm) from a wall.
0Locate the speaker at least 12 inches (30 cm) from a television, computer, or other display device to avoid the possibility of interference.
0Place the speaker across the room from where you will be listening, as close to ear level as possible.
0The HEOS speaker is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
Contents Setup Use Troubleshooting Status LED Appendix
12

Powering your HEOS speaker
Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching
between 100 - 240 V.
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HEOS 7 HEOS 5
Getting the HEOS app
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App Store®, Google Play™ store or Amazon App Store for “HEOS”.
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For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix
13

Setting up your first HEOS speaker
Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music
playback. This involves following a few simple steps to get the speaker connected to your existing home network:
Caution
0DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network. If you are connecting the speaker to a wired network, use
an Ethernet cable to connect the speaker to your network or router.
1Make sure your mobile device is connected to your
wireless network (the same network you want your
speakers connected to).
You can check this in the Settings - Wi-Fi menu of your iOS or
Android device.
NOTE
0If your wireless network is secure, make sure you know the password to join
your network.
2Make sure you have the included
Audio/Setup cable handy.
3Launch the HEOS app on your
mobile device.
4Tap the “Setup Now” button at the top of the screen.
5Follow the instructions to add the speaker to your
wireless network.
The Wi-Fi settings from your mobile device will be copied to the
speaker via the audio cable.
NOTE
0If you have any problems connecting your HEOS device, jump to the
Troubleshooting section (v p. 46).
Contents Setup Use Troubleshooting Status LED Appendix
Setup
14

Adding more HEOS devices
The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS
devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 HEOS devices to your
HEOS system.
Adding wired HEOS devices
Just connect the HEOS device to your home network using an Ethernet cable and the HEOS device will appear on your HEOS app as a new room in the
Rooms screen.
At your convenience, you can assign a name to the HEOS device to indicate which room you have it placed in.
0Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
0Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.
Adding wireless HEOS devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the
instructions:
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12
Add Device
SettingsMusic
Contents Setup Use Troubleshooting Status LED Appendix
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Using your HEOS speaker
Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite
music. You can listen to something different on every HEOS devices or the same music perfectly synchronized on all HEOS devices. It’s up to you!
Selecting a room/speaker
If you have more than one HEOS device, you must tell the HEOS system
which HEOS device you want to control:
1Tap the “Rooms” tab.
2Select the Room/Speaker you want to control.
3Select the “Music” tab to select a music source or the
“Now Playing” tab to control what is currently playing
in the selected room.
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1
2
3
Now PlayingMusicRooms
Song Name 5
Song Name 4
Song Name 3
Song Name 2
Song Name 1
Outside
Bedroom
Dining
Living
Kitchen
Drag one room into another to group them
Rooms
Contents Setup Use Troubleshooting Status LED Appendix
Use
16

Listening to radio
The HEOS system includes access to more than 100,000 free internet
radio streams from all corners of the globe via the TuneIn radio service.
Just select the TuneIn logo from the main “Music” menu and browse
among the 100,000 stations neatly organized into popular categories and
select a station that appeals to your mood.
NOTE
0If you have a TuneIn account, you can sign into the TuneIn service under
“Settings” - “Music Sources” - TuneIn, and access all of your “My Favorites” TuneIn
stations.
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Audio signal
Playing music stored on your mobile
device
1Tap the “Music” tab.
2Select “This iPhone/iPod/iPad/Phone”.
3Browse the local music on your phone and select
something to play.
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Audio signal
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Playing music from your networked PC
or NAS
1Select “Music Servers” from the “Music” tab.
2Select the name of your networked PC or NAS
(Network Attached Storage) server.
3Browse the music on your PC/NAS and select
something to play.
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NAS
(Network Attached
PC Storage)
PC
Audio signal
Contents Setup Use Troubleshooting Status LED Appendix
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Playing music from the AUX input
1Connect an audio device with a 3.5 mm stereo audio
output to the AUX input on your speaker using the
included 3.5 mm stereo audio cable.
When a stereo audio cable is connected to AUX IN, the source
automatically switches to Inputs.
NOTE
0When there is a cable connected to AUX IN, select “Inputs” from the “Music”
tab.
2Initiate playback on the audio device.
0The sound from the audio device can be played directly on the selected speaker or
digitized and sent over your network to other speakers.
NOTE
0The analog output signals from some sources can be fairly strong. If the input level
of the source device is turned up high, it could overload the inputs of the HEOS
device.
This is unlikely to cause damage, but can cause distorted sound. Initially, set the
volume of the source to a medium – low level, then turn it up as needed. If you hear
distortion, turn down the device's volume control.
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Audio signal
Contents Setup Use Troubleshooting Status LED Appendix
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Playing music from a USB device
1Insert a FAT32 formatted USB device into the USB port
on the back of the HEOS speaker.
2Select “USB Music” from the “Music” tab.
3Select the name of your HEOS speaker.
4Browse the music on your USB device and select
something to play.
NOTE
0It may take several minutes for the name of your HEOS device to appear in the
“USB Music” list if you have a large number of files on your USB device.
0It is not possible to connect and use a computer via the USB port of this unit using
a USB cable.
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Audio signal
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