Denon Heos 7 User manual

Appendix Status LEDTroubleshootingUseSetup
Contents
Wireless Speaker
Owner’s Manual
HEOS 7
HEOS 5
HEOS 3

Contents 2
Appendix Status LEDTroubleshootingUseSetup
Contents
INTRODUCTION··············································································· 4
BEFORE YOU BEGIN······································································ 5
System Requirements·········································································· 5
Network Requirements······································································ 5
Controller Requirements···································································· 6
Getting To Know Your Speaker ··························································· 7
Front panel························································································ 8
Controls ···························································································· 9
Back panel······················································································ 10
Placing Your Speaker ········································································ 11
Wall or Ceiling Mounting (HEOS 3 only) ··········································· 11
Powering Your Speaker ····································································· 12
Getting the HEOS App······································································· 12
SETTING UP YOUR FIRST HEOS SPEAKER·························· 13
ADDING MORE HEOS SPEAKERS ··········································· 14
Adding Wired Speakers ····································································· 14
Adding Wireless Speakers ································································· 14
USING YOUR HEOS SPEAKER·················································· 15
Selecting a Room/Speaker ································································ 15
Listening to Radio·············································································· 16
Playing music stored on your mobile device······································· 16
Playing music from the AUX input ······················································ 17
HEOS account··················································································· 18
What is a HEOS account?······························································· 18
Why do I need a HEOS account?···················································· 18
Signing up for a HEOS account······················································· 18
Changing Your HEOS account························································ 18
Playing from Streaming Music Services·············································· 19
Adding a Music Service··································································· 19
Changing Music Service Settings ···················································· 19
Using Headphones (HEOS 7 only) ····················································· 20
Listening To The Same Music In Multiple Rooms ······························· 21
Grouping Rooms············································································· 21
Ungrouping Rooms········································································· 22
Grouping All Rooms (Party Mode) ··················································· 23
Ungrouping All Rooms ···································································· 24
Using the Now Playing Queue···························································· 25
Play Now························································································· 25
Play Now and Replace Queue························································· 25
Play Next························································································· 25
Add to End of Queue ······································································ 25
Repeat and Shue Playback··························································· 25
Rearranging the Now Playing Queue·················································· 26
Deleting Songs from the Play Queue ················································· 26
Deleting All Songs from the Play Queue ············································ 27
Saving Playlists ·················································································· 27
MAKING SPEAKER ADJUSTMENTS········································ 28
Changing the Name of a Speaker ······················································ 28
Changing the Wireless Network Connection ······································ 28
Changing the Speaker’s Equalizer ····················································· 29
Advanced Speaker Settings ······························································ 29
Network Settings············································································· 29
Firmware Upgrade ·········································································· 30
About······························································································ 30

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UPDATING YOUR SYSTEM ························································ 31
ADVANCED FEATURES······························································· 32
Submitting Diagnostics ······································································ 32
Collecting Anonymous Usage Data ··················································· 32
Sharing Music from your Mobile Device ············································· 33
Resetting Your Controller App ··························································· 33
Power Modes ···················································································· 33
Network Standby ············································································ 33
Deep Standby ················································································· 33
O··································································································· 33
BASIC TROUBLESHOOTING ····················································· 34
My speaker won’t connect to my network using the audio cable ······· 34
I get a message “Device was not found”············································ 34
Music cuts out or delays sometimes ·················································· 35
I hear a delay when using the AUX Input with my TV·························· 35
Connecting to a WPS Network ·························································· 36
Resetting Your Speaker ····································································· 36
Restoring the Speaker to Factory Defaults ········································ 36
Contact Denon ·················································································· 37
SPECIFICATIONS ·········································································· 38
Supported File Types and Codecs····················································· 38
Status LED Table··············································································· 39
Speaker Specifications ······································································ 45
HEOS 7 ·························································································· 45
HEOS 5 ·························································································· 46
HEOS 3 ·························································································· 47
INFORMATION ··············································································· 48
Trademarks ······················································································· 48
HEOS 7 5 3 License in Owner’s Manual ············································ 49
License Information for the Software Used in the Unit······················ 49

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Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit HEOSbyDenon.com
INTRODUCTION
The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your
home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from your own
music library or from many online streaming music services.
• True multi-room audio - play dierent songs in dierent rooms or the same song in every room
• Utilizes your existing home wireless network for quick and easy setup
• Industry leading microsecond audio synchronization between speakers
• Legendary Denon audio quality
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your
HEOS speaker).
GExampleHHEOS 5
HEOS 5 QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Speaker.

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BEFORE YOU BEGIN
NOTE
If you have already installed at least one HEOS speaker, please skip to the section “ADDING MORE HEOS SPEAKERS” below (vpage14).
System Requirements
Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements.
2Network Requirements
Wireless Router – In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless
network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.
The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should you need
to setup a new wireless network or extend the range of your existing network. Please contact Denon for more
information about the Wireless Extender.
High Speed Internet Connection – HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also
designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best
experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

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2Controller Requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum
requirements:
iOS Minimum Requirements
• iOS version 5.0 or later
• iPhone® 3GS or newer
• iPad®
• iPod touch® (3rd generation) or newer
Android Minimum Requirements
• Android OS version 2.3 or later
• All resolutions

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Getting To Know Your Speaker
Unpack your speaker from the box and verify that the following items are included:
qHEOS Speaker
or or
HEOS 7 HEOS 5 HEOS 3
wQuick Start Guide eSafety Information
Sheets
rWarranty
(North America model only)
tExtended Protection Plan
(North America model only)
yAudio/Setup cable
uEthernet cable
or
iPower supply and Power cord
(for HEOS 7/5)
oPower supply
(for HEOS 3)
(North America model only)
(European model only)
NOTE
Please use the power supply and power cord included in the box for your speaker.

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2Front panel
w
qq
w
q
w
HEOS 7 HEOS 5 HEOS 3
qSpeakers
wStatus LED
Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (vpage39).

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2Controls
q
w
e
q
w
w
q
HEOS 7 HEOS 5 HEOS 3
qVolume Up/Down buttons (+, –)
Adjusts the speaker’s volume level up or down.
wMute button (:)
Mutes or unmutes the speaker’s volume.
eHeadphone output (HEOS 7 only)
The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones.
See vpage20.

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2Back panel
e t u
r
qw y e t u
r
qw y DC18V
2.0ARESET AUX IN 5V/1A
USB
NETWORK CONNECT
w
i
o
q
e t u
r y
HEOS 7 HEOS 5 HEOS 3
qPower Input (DC)
Used to connect the external power supply (vpage12).
wReset Button (RESET)
Various settings are reset to the factory default values (vpage36).
eAUX Input (AUX IN)
Used to connect audio devices (vpage17).
rUSB Input (USB 5V/1A)
Used to connect USB storage devices.
tNetwork Connector (NETWORK)
Used to connect this unit to a wired Ethernet network (vpage14).
yConnect Button (CONNECT)
Used for Wi-Fi setup (vpage36).
uConnect in Status LED
Indicates the status of this unit (vpage36, 39).
iThreaded Mounting Hole
Used to mount this unit on a wall or ceiling.
oSafety Wiring Hole
Used to prevent from dropping.

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Placing Your Speaker
You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to place
your speaker…
• The speaker must be within range of your wireless network.
• The HEOS speaker is designed to sound best when placed 3 to 12 inches (8 – 30 cm) from a wall.
• Locate the speaker at least 12 inches (30 cm) from a television, computer, or other display device to avoid the possibility of interference.
• Place the speaker across the room from where you will be listening, as close to ear level as possible.
• The HEOS speaker is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
2Wall or Ceiling Mounting (HEOS 3 only)
The HEOS 3 speaker can optionally be mounted on a wall or ceiling using standard ¼ inches (6.35 mm) threaded speaker or camera mounts which support
up to 10 lbs (4.5 kg). Please visit your local Denon dealer or electronics retailer for more information about possible wall and ceiling mounting options.
Caution
Recommend installing a safety wire (not included) at the safety wiring hole on the back of the speaker in order to prevent injury to the user and others or
damage to property should the speaker fall for some reason.

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Powering Your Speaker
Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching between
100 – 240 V.
HEOS 7 HEOS 5 HEOS 3
DC18V
2.0ARESET AUX IN 5V/1A
USB
NETWORK CONNECT
Getting the HEOS App
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS
system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App StoreSM or Google Play™ store for “HEOS by Denon”.

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SETTING UP YOUR FIRST HEOS SPEAKER
Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback.
This involves following a few simple steps to get the speaker connected to your existing home network:
WARNING
DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network. If you are connecting the speaker to a wired network, use an Ethernet cable to connect
the speaker to your network or router.
1Make sure your mobile device is connected to your
wireless network (the same network you want your
speakers connected to). You can check this in the
Settings – Wi-Fi menu of your iOS or Android device.
NOTE
If your wireless network is secure, make sure you know the password to join
your network.
2Make sure you have the included
audio cable handy.
3Launch the HEOS app on your
mobile device.
4Tap the “Setup Now” button at the top of the screen.
5Follow the instructions to add the speaker to your
wireless network. (The Wi-Fi settings from your mobile
device will be copied to the speaker via the audio cable.)
NOTE
If you have any problems connecting your speaker, jump to the Troubleshooting section
(vpage34).

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ADDING MORE HEOS SPEAKERS
The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers
so that the audio coming from dierent rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 speakers to your HEOS system.
Adding Wired Speakers
Just connect the speaker to your home network using an Ethernet cable and the speaker will appear on your HEOS app as a new room in the Rooms screen.
At your convenience, you can assign a name to the speaker to indicate which room you have it placed in.
%
• Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
• Do not connect an Network Connector directly to the LAN port/Ethernet connector on your computer.
Adding Wireless Speakers
You can add additional wireless speakers to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the instructions:
12

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USING YOUR HEOS SPEAKER
Once you have your speaker connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You
can listen to something dierent on every speaker or the same music perfectly synchronized on all speakers. It’s up to you!
Selecting a Room/Speaker
If you have more than one HEOS speaker, you must tell the HEOS system
which speaker you want to control:
1Tap the Rooms tab.
2Select the Room/Speaker you want to control.
3Select the Music tab to select a music source or the
Now Playing tab to control what is currently playing in
the selected room.
Kitchen
Living
Song Name 2
Bedroom
Song Name 1
Drag one room into another to group them
Dining
Song Name 3
Song Name 4
Outside
Song Name 5
Rooms
Rooms Music Now Playing

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Listening to Radio
The HEOS system includes access to more than 70,000 free internet radio
streams from all corners of the globe via the TuneIn radio service. Just select
the TuneIn logo from the main Music menu and browse among the 70,000
stations neatly organized into popular categories and select a station that
appeals to your mood.
NOTE
If you have a TuneIn account, you can sign into the TuneIn service under Settings –
Music Sources – TuneIn, and access all of your “My Favorite” TuneIn stations.
Audio signal
Playing music stored on your mobile
device
1Tap the “Music” tab.
2Select “This iPhone/iPod/iPad/Phone”.
3Browse the local music on your phone and select
something to play.
Audio signal

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Audio signal
Playing music from the AUX input
1Connect an audio device with a 3.5 mm stereo audio
output to the AUX input on your speaker using the
included 3.5 mm stereo audio cable.
2Select “AUX Input” from the Music tab.
3Select the name of the speaker to which you connected
the audio device in step 1.
4Initiate playback on the audio device.
5The sound from the audio device can be played directly
on the selected speaker or digitized and sent over your
network to other speakers.

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HEOS account
2What is a HEOS account?
A HEOS account is master account or “keychain” for managing all of your
HEOS music services with one single username and password.
2Why do I need a HEOS account?
With the HEOS account you just have to enter your music services login
names and passwords one time. This allows you to easily and quickly use
multiple controller apps on dierent devices. You just log into your HEOS
account on any device and you will have access to all of your associated
music services, play history and custom playlists, even if you are at a
friend’s house listening to music on their HEOS system.
2Signing up for a HEOS account
You will be instructed to signup for a HEOS account the first time you try
to access any music service from the main Music menu of the HEOS app.
2Changing Your HEOS account
1Tap the Music tab.
2Select the Settings icon in the upper left corner of
the screen.
3Select “HEOS Account”.
4Sign Out, Edit, or Remove your HEOS account from your
HEOS system.

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Playing from Streaming Music Services
A Music Service is an online music company that provides access to vast
music collections via free and/or paid subscriptions. Depending upon your
geographical location, there are several options to choose from. For more
information about which services are available in your area please visit
HEOSbyDenon.com
2Adding a Music Service
Once you’ve setup your HEOS account, you can add supported Music
Services to your HEOS system by tapping on the music service logo in
the Music tab.
Follow the instructions on the screen to add your username and password
for the selected music service. You only have to enter your account
information once as the HEOS account service will securely remember
your login information so you don’t have to enter it each time you want to
play music from the music service.
Additional Music Services may be available under Settings – Music
Services.
2Changing Music Service Settings
1Tap the “Music” tab.
2Select the Settings icon in the upper left corner of
the screen.
3Select “Music Sources”.
4Select the name of the online Music Service you want
to edit.
5Sign out, then sign in again to associate your username
and password with your HEOS account.
6Select “Hide for Now” to prevent the service logo from
appearing on the main Music menu.

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Using Headphones (HEOS 7 only)
You can listen to music through headphones by connecting your favorite
headphones to the 3.5 mm headphone jack on the side of the HEOS 7
speaker. The music will stop playing through the built in speakers when you
insert your headphones into the jack, and turn back on when you remove
the headphones.
NOTE
To prevent hearing loss, do not raise the volume level excessively when using
headphones.