Devex Xthermostat TS 500 User manual

User Guide
TS 500
Intuitive Fully Programmable Thermostat

User Guide
2
TS 500
1 Introduction .................................................................................................................... 3
1.1 Safety Instructions..................................................................................................... 3
2 Setting Up Your Thermostat ......................................................................................... 3
2.1 Home Screen Information ......................................................................................... 3
2.2 Using the Setup Wizard ............................................................................................ 4
2.3 Manual Setup ............................................................................................................ 4
2.3.1 Control Type ..................................................................................................... 4
2.3.2 Minimum Temperature...................................................................................... 5
2.3.3 Maximum Temperature..................................................................................... 5
2.3.4 Floor Limitation................................................................................................. 5
2.3.5 Temperature Regulation ................................................................................... 5
2.3.6 Sensor Calibration............................................................................................ 6
2.3.7 Sensor Probe.................................................................................................... 6
2.4 General Settings......................................................................................................... 6
2.4.1 Date/Time ........................................................................................................ 6
2.4.2 Turning the Heat ON and Off Manually ............................................................ 7
2.4.3 Screen Brightness ............................................................................................ 7
2.4.4 Screen Saver .................................................................................................... 7
2.4.5 Screen Cleaner................................................................................................. 7
2.5 Timer Setup................................................................................................................ 8
2.5.1 Heating and Setback Settings.......................................................................... 8
2.5.2 Heating and Setback Temperatures Setup ...................................................... 9
2.5.3 Heating Period Setup ....................................................................................... 9
2.5.3.1 Create a Heating Period........................................................................... 9
2.5.3.2 Copy a Heating Period ............................................................................ 9
2.5.3.3 Delete a Heating Period .......................................................................... 9
2.5.3.4 Edit a Heating Period ............................................................................... 9
3 Features ........................................................................................................................ 10
3.1 Holiday Mode ........................................................................................................... 10
3.1.1 Suspend Normal Temperature Settings ........................................................ 10
3.1.2 Deactivate the Away Function ....................................................................... 10
3.2 Screen Lock ............................................................................................................. 10
3.2.1 Locking the Screen Display............................................................................ 10
3.2.2 Unlocking the Screen Display ....................................................................... 11
3.3 Energy Consumption................................................................................................ 11
3.3.1 How to Check your Energy Consumption ..................................................... 11
4 Thermostat Troubleshooting....................................................................................... 11
4.1 Resetting the Thermostat......................................................................................... 11
4.2 Error Messages ........................................................................................................ 12
5 Warranty........................................................................................................................ 12
Table of Contents

User Guide
3
TS 500
1 INTRODUCTION
TS 500
is an electronic thermostat specially designed for, but not limited to, oor
heating systems. The thermostat has the following features:
• Touchscreen display in colour with easy-to-follow menu-driven system.
• Settings with timer that enables energy-saving for pre-set desired temperatures at specic
times (i.e. arriving from work or upon wake-up).
• Holiday settings that suspends the program schedule for a specic period of time.
• Consumption meter for weekly, monthly and yearly usage.
1.1 Safety Instructions
Please observe the following guidelines:
• Do not cover the thermostat, i.e. by hanging towels or similar items. This will impair the ability
of the thermostat to sense and adjust the room temperature correctly.
• Do not spill liquids of any kind on the thermostat.
• Do not open, disassemble, or tamper with the thermostat in any way.
• If the thermostat is installed in a place frequented by small children, use the safety lock.
• Do not interrupt the power supply to the thermostat.
2 SETTING UP YOUR THERMOSTAT
2.1 Home Screen Information
Swiping dots (number can vary depending on your
conguration). Click to access additional information.
Error icon. Click for
additional information
Access settings
Desired
temperature
Heating symbol is
animated when relay is ON
Measured temperature
To turn off the heating,
ensure the Timer is OFF
before toggling to OFF
Timer icon appears when on
27.0°
ON
Menu Timer

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TS 500
2.2 Using the Setup Wizard
The Setup Wizard will give you step-by-step instructions. Below are a few tips to keep in
mind when setting up your thermostat with the Setup Wizard.
2.3 Manual Setup
2.3.1 Control Type
The TS 500 can be set up with 4 different control types:
• Floor: This is the standard control type for underoor heating. The thermostat regulates the
oor temperature rather than the air temperature. This allows for a better control, as the issues
that could arise with air sensing (opened windows, inconsistent temperature through the room)
are eliminated. The thermostat needs to be connected to a sensor probe that measures the
temperature of the oor. Note that typical setup temperature should be 27°C or more.
• Air: The thermostat regulates the air (room) temperature using the internal sensor.
• Air sensor: The thermostat regulates the air (room) temperature using an external probe. This is
an benet when the thermostat is located in an area where the temperature is not representative
of the room temperature (near a window, a replace etc).
• Air/Floor: The thermostat regulates the air/room temperature, while keeping the oor temperature
to a maximum limit. This control type is to be used with underoor heating with a timber nish,
as it is important to keep the oor board below a certain temperature (usually 27°C) to avoid
warping/cracking. Contact your timber supplier for specic temperature information.
How to set up the control type
Return to home
page by using
home icon .
Press (and hold) arrows to
increase and decrease values.
Cancel changes
by pressing
CANCEL.
Conrm a value
by pressing OK.
Set up time
00 : 00
OKCancel
1Touch the thermostat display to activate it, then press
Menu.
2Press
Installation
then Manual
Setup.
3Press Control
Type.
Setup
Control Type Air Sensor
5.0º
50.0º
PID
Min.Temperature
Max. Temperature
Temperature regulation
Choose Control
Floor
Air
Air Sensor
Air / Floor
OKCancel
4Select the desired control type then press OK
to conrm.
5To return to
the home page
press .

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TS 500
2.3.2 Minimum Temperature
How to set the minimum oor temperature above the specied lower level.
2.3.3 Maximum Temperature
Repeat steps 1 and 2 from 2.3.2. Once at Step 3 select Max. Temperature.
2.3.4 Floor Limitation
This menu item will appear only if Air/Floor is selected as a control type. From this section, you will
be able to setup the maximum temperature of the oor.
How to set up the oor limitation
2.3.5 Temperature Regulation
The TS 500 comes with two different temperature regulations: PID and Hysteresis. In essence, the
thermostat is programmed to follow certain rules to decide when the heating is turned on and off. We
recommend selecting PID for a quick heating system (i.e. electric heating mats or in-screed electric
oor heating) and hysteresis for slower heating systems (i.e. in-slab hydronic oor heating).
How to set up the temperature regulation
1Touch the ther-
mostat display to
activate it, then
press Menu.
2Press Installation
then Manual
Setup.
Installation
About
Setup Wizard
Manual Setup
Software
Setup
Control Type Air Sensor
5.0º
50.0º
PID
Min.Temperature
Max. Temperature
Temperature regulation
3Press Min.
Temperature.
4Use arrows up and
down to adjust
temperature.
5To return to
the home page
press .
Setup
Control Type Air / Floor
5.0º
50.0º
27.0º
Min.Temperature
Max. Temperature
Floor Limitation
5To return to the home page press .
1Touch the thermostat display to
activate it, then press Menu.
3Press Floor Limitation.
2Press Installation then Manual
Setup.
4 Setup the desired oor limitation by
using the arrows. Please note that
27ºC is the recommended oor lim-
itation for timber oor board, and
40ºC is the recommended limitation
for ceiling foil.
Setup
Control Type Air Sensor
5.0º
50.0º
PID
Min.Temperature
Max. Temperature
Temperature regulation
Tº Regulation
PID
Hysteresis
OKCancel
4Choose your
desired T°
Regulation,
then press
OK.
3Press Temperature
regulation.
5To return to
the home page
press .
1Touch the thermostat
display to activate it,
then press Menu.
2Press Installation then
Manual Setup.

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TS 500
2.3.6 Sensor Calibration
The temperature measured by the thermostat can sometimes appear offset compared to the actual
temperature. In such cases, the sensor needs to be calibrated. Both internal and external sensor can
be calibrated.
How to set up the sensor calibration
2.3.7 Sensor Probe
The TS 500 comes with the Devex Systems 15 kOhm sensor, but it can be used with other sensors,
including 10 kOhm and 12 kOhm. It is important to select the right sensor to get the right temperature
reading.
How to select the desired sensor probe.
2.4 General Settings
2.4.1 Date/Time
1Touch the
thermostat
display to
activate it, then
press Menu.
3Press Time or Date.
4Use the arrows to
set the hours and
minutes. Press OK
to conrm.
5Use the arrows to
change the day, month
and year. Press OK to
conrm.
6To return to the home page press .
2Press General
Settings.
Menu
General Settings
Special Features
Installation
Time / Date
Time
Date
19:18
10/05/2019
1Touch the thermostat display to
activate it, then press Menu.
3Scroll down and Press Sensor
Probe. Press OK to conrm.
2Press Installation then Manual
Setup.
Setup
Floor limitation 27.0º
PID
15K (default)
Temperature regulation
Sensor calibration
Sensor Probe
4To return to the home page
press .
4Press either
Offset air
sensor or
Offset oor
sensor.
1Touch the thermostat display to activate it, then press Menu.
3Scroll down and press
Sensor calibration.
2Press Installation then Manual Setup.
Setup
Floor limitation 27.0º
PID
15K (default)
Temperature regulation
Sensor calibration
Sensor Probe
Calibration
Offset air sensor 0.0º
0.0ºOffset floor sensor
6To return to
the home page
press .
5Use the arrows
to setup the
desired cali-
bration. Press
OK to conrm.

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TS 500
2.4.2 Turning the Heat ON and Off Manually
When the timer is switched off, an ON/OFF toggle is shown on the home page. You can use this
toggle to manually turn on and off the heating. The temperature can also be changed manually by
using the arrows.
2.4.3 Screen Brightness
2.4.4 Screen Saver
The thermostat goes into sleep mode after a certain period. You can choose among three different
screen savers (blank screen, clock or air temperature).
2.4.5 Screen Cleaner
The screen cleaner is used to clean the screen by disabling the touch screen for a period of time.
1Touch the thermostat
display to activate it,
then press Menu.
3Use the up and down arrows to
select the desired brightness. Press
OK.
2Press General
Settings, then
press Brightness.
Screen Settings
Brightness
Screen Saver
Sleeping Mode Time
Screen Cleaner
8
Clock
30 Sec
5To return to the home page press .
1Touch the
thermostat
display to
activate it,
then press
Menu.
3Press Sleeping Mode
Time and choose the
desired time using the
arrows. Press OK to
conrm.
2Press
General
Settings,
then Screen
Settings.
Menu
General Settings
Special Features
Installation
Screen Settings
Brightness
Screen Saver
Sleeping Mode Time
Screen Cleaner
8
Clock
30 Sec
5To return to the home page press .
4To set up the screen
saver, press Screen
Saver and select the
desired Screen Saver.
Press OK to conrm.
1Touch the
thermostat
display to
activate it,
then press
Menu.
4You will then have 15
seconds to clean your
screen.
2Press
General
Settings,
then Screen
Settings.
3Press Screen
Cleaner.
Menu
General Settings
Special Features
Installation
Screen Settings
Brightness
Screen Saver
Sleeping Mode Time
Screen Cleaner
8
Clock
30 Sec
Screen Settings
Brightness
Screen Saver
Sleeping Mode Time
Screen Cleaner
8
Clock
30 Sec
You have 15 seconds
to clean the screen.
During that time touch are not
enable.
5To return to the home
page press .

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TS 500
2.5 Timer Setup
The timer feature helps you programming an unlimited number of Heating Periods where the ther-
mostat will bring the temperature up the heating temperature, as well as Setback Periods when the
thermostat will bring down the temperature to the setback temperature.
2.5.1 Heating and Setback Settings
The heating temperature is the desired temperature when you want your heating system to be on.
The setback temperature is the temperature for down periods. You have two options:
1You prefer your system to be ON or OFF. In this case, set the setback temperature to the mini-
mum allowed value (usually 5°C)
OR
2You prefer heating system to switch between up or down periods. In this case, your heating
system is always ON. This may be a good option for slow heating systems (i.e. in-slab hydron-
ic oor heating) or for situations when you do not want to turn off your heating system (i.e. to
keep moisture out of the air).
2.5.2 Heating and Setback Temperatures Setup
Note: When the TS 500 is regulating the oor, you actually set up the temperature of the oor, not
of the air. For that reason, temperatures can easily reach 27°C – 30°C.
2.5.3 Heating Period Setup
An unlimited number of heating periods can be set up for the different days of the week.
1Touch the
thermostat
display to ac-
tivate it, then
press Timer.
27.0°
Menu Timer
2Press Heating
Periods. Timer
On / Off
Temperatures
Heating Periods
ON
1Touch the
thermostat
display to
activate it, then
press Timer.
2Press
Temperature.
Timer
On / Off
Temperatures
Heating Periods
ON
3Press Heating Tem-
perature or Setback
Temperature.
4Setup the desired
temperature for each
by using the arrows.
Press OK to conrm.
Temperatures
Heating Temperature 22.0˚
Setback Temperature 5.0˚
5To return to the home
page press .

User Guide
9
TS 500
MON
24
18 6
12
?
copy
add
When in doubt, refer to the help button to
guide you through the setup.
2.5.3.1 Create a Heating Period
2.5.3.2 Copy a Heating Period
2.5.3.3 Delete a Heating Period
2.5.3.4 Edit a Heating Period
1To create a Heating
Period press the
desired day (i.e.
Monday).
2Shows the current
time.
1Tap “copy” to copy the
current programming.
1To delete a Heating Period
press the heating period.
1To edit a Heating Period
press the heating period.
2In this example copy
Monday to any other day of
the week.
2Press Delete.
2Either adjust the Start Time
or End Time or both by
using the arrows. Adjust
and press OK.
3Heating schedule appears
on the clock once set up
complete. (i.e. heat on,
every Monday 6-9am). To
edit or delete, tap the red
schedule.
2Press add to create a new
Heating Period and adjust
by using the arrows up and
down for the beginning
and end. Press OK to
conrm.
MON
24
18 6
12
?
copy
add
MON
24
18 6
12
?
copy
add
MON
24
18 6
12
?
copy
add
Select the day(s) to copy
Mon Tue
Thu Fri
Sat Sun
Wed
OKCancel
Period #1
Start time
End time
06:00
09:00
Delete
Edit Start Time
06 : 00
OKCancel

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TS 500
3 FEATURES
3.1 Holiday Mode
3.1.1 Suspend Normal Temperature Settings
3.1.2 Deactivate the Away Function
If you return earlier than expected, you can deactivate the away mode.
3.2 Screen Lock
3.2.1 Lock the Screen
1Touch the thermostat display to activate it,
then press the Holiday Mode on the home
page, they use the toggle to switch off the
Holiday mode.
Holiday Mode
Holiday Mode
Start date
End date
OFF
Setback temp.
3Press Screen
Lock. Screen Lock
On / Off
Password
ON
1Touch the
thermostat
display to
activate it, then
press Menu.
2Press Special
Features.
Menu
General Settings
Special Features
Installation
1Touch the ther-
mostat display
to activate it,
then press
Menu.
5Press Setback
Temperature and
use the arrows to
set the temperature
while you are away.
Press to conrm.
Note: Selecting the
lowest temperature
available i.e. 5°C,
will ensure that the
system will remain
“off” during the
period.
6 On the specied
start date, an icon
with an island and
palm trees will
appear on the home
page.
2Press Special
Features.
3Make sure
away mode
is activated
by using the
ON/OFF
toggle.
4Change the start
and end date
and time.
Menu
General Settings
Special Features
Installation
Holiday Mode
Holiday Mode
Start date
End date
ON
Setback temp.
07/05/2019 19:46
19/05/2019 19:46
5.0°
Temperatures
Heating Temperature 22.0˚
Setback Temperature 5.0˚
5.0°
Menu Timer

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TS 500
3.2.2 Unlock the Screen
3.3 Energy Consumption
3.3.1 How to Check your Energy Consumption
4 THERMOSTAT TROUBLESHOOTING
4.1 Resetting the Thermostat
There are three ways to reset the thermostat to recover from a potential software issue. These in-
clude Restart, Soft Reset and Factory Reset and impact data with a varying degree of complex-
ity. For example, a Soft Reset will remove data such as settings, but won’t remove data from the
timer or the energy consumption. In the case of a Factory Reset, all data will be removed.
3Press Screen Lock.
Press the display
again and you will
be prompted for a
password.
4Enter your password
and press OK. If you
forgot your pass-
word, enter “1978”
and press OK.
Password
1 2 3
4 5 6
7 8 9
0 del
1Touch the
thermostat
display to
activate it, then
press Menu.
2Press Special
Features.
Menu
General Settings
Special Features
Installation
3To scroll down to
Power Consump-
tion, press vertical
line on the right,
then Power con-
sumption.
4You will have then
access to the
usage data weekly,
monthly and yearly.
Features
Screen Lock
Predictive Heating
Timer Extension
Power Consumption
ON
OFF
OFF
1Touch the
thermostat
display to
activate it, then
press Menu.
2Press Special
Features.
Menu
General Settings
Special Features
Installation
1Touch the
thermostat
display to
activate it, then
press Menu.
2Press
Installation,
then scroll
down to Reset
Thermostat
by pressing the
vertical line on
the right.
Installation
Setup Wizard
Manual Setup
Software
Reset Thermostat
Reset Thermostat
Restart the device
Soft Reset
Factory reset
3To restart the
thermostat
press Restart
the device.
4To soft reset
the thermostat,
press Soft
Reset.
5To hard reset
the thermostat,
press Factory
reset.

User Guide
12
TS 500
4.2 Error Message
The error message will appear on the left of the screen. To access the error details, press the error
icon. The problem will be explain and the following solutions should be initiated.
Error message Problem Solution
Internal fault. The thermostat is
defective.
Contact your authorised
installer. The thermostat must
be replaced.
Internal sensor fault. The built-
in room sensor is defective or
short-circuited.
Replace the thermostat or
continue to use it with the oor
sensor only. Go to “Sensor
Application” under “Engineer
Setting” and change the
application to “Floor”.
External wired oor sensor
fault. The oor sensor is short-
circuited.
Replace the oor sensor or
continue to use the thermostat
with the built-in room sensor
only. Go to “Sensor Settings”
and change the application to
“Room”.
External wired oor sensor not
recognised. The oor sensor
is either disconnected or
defective.
Replace the oor sensor or
continue to use the thermostat
with the built-in room sensor
only. Go to “Sensor Settings”
and change the application to
“Room”.
Internal overheating. The
thermostat has overheated and
the heating has been shut off.
Contact your authorised
installer in order to have your
thermostat inspected.
5 WARRANTY
E0
E1
E2
E3
E4

heating e cellence
Devex Systems specialises in heating solutions for new or existing buildings in
residential, commercial and industrial environments.
For more information, please contact us at: 1800 636 091 or [email protected]
www.devexsystems.com.au
NEW SOUTH WALES
5/83 Bassett Street
MONA VALE NSW 2103
PO Box 707 MONA VALE NSW 1660
Phone: [phone] | Fax: [phone]
Email: [email protected]
VICTORIA
PO Box 24
OFFICER VIC 3809
Phone: [phone]
Fax: [phone]
Email: [email protected]
TASMANIA
Suite 3, 35 Melville Street
HOBART TAS 7000
Phone: [phone]
Fax: [phone]
Email: [email protected]
BROCHXSTAT500.0