DH Lifelabs Aaira + HEPA AAHE-50WH04C User manual

Created by nature.
Engineered by science.
Aaira + HEPA
INSTRUCTION MANUAL |AAHE50WC04C

All the things you
need to know are here.
Safety Instructions ...................1
Product Overview ...................3
How It Works.......................4
Unpacking and Setup ................4
Quick Start ........................5
Real-Time Air Quality Indicator.........6
Control Panel.......................6
Control Panel Continued..............7
Connectivity .......................7
Cleaning Your Aaira + HEPA ...........8
Filter Replacement ..................9
Device Specications ...............11
Using the Schedule Function .........12
Product Warranty ..................12
Troubleshooting ...................13
FCC Statement ....................14
Thank you for your purchase.
Now you can breathe easy.
Aaira + HEPA is a comprehensive device used
to remove bacteria and viruses from the air
you breathe. It generates hypocholorous acid
(HOCl) to disinfect the air while utilizing the
power of a 3-stage H13 true HEPA lter.

1 2Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved.
!This machine may have hot parts inside. Do
not use in areas where fuel, paint or ammable
liquids are present. Keep combustible
materials away from the machine. DO NOT
USE NEAR FURNACES, FIREPLACES,
STOVES OR OTHER HIGH-TEMPERATURE
HEAT SURFACES.
!To reduce the risk of electric shock, this
machine has a polarized plug. If the plug does
not t fully in the outlet, reverse the plug. If it
still does not t, contact a qualied electrician
to install the proper outlet. Do not change the
plug in any way. (Not applicable in UK).
!Always plug directly into a wall socket. Never
use the machine with an extension cord as
overloading may result in the cord overheating
or catching re.
!Do not handle any part of the plug with
wet hands.
!Do not use the machine with a damaged
cord or plug.
!Do not allow the area around the machine to
become damp or wet. If dampness occurs,
turn the output of the humidier down or
use intermittently. Do not allow absorbent
materials, such as carpeting, curtains, drapes,
or tablecloths, to become damp.
!If the machine is not working properly, has
received a sharp blow, has been dropped
or damaged, do not use the machine and
contact customer support for repair.
!Do not use the machine on a soft or unstable
surface. ALWAYS PLACE THE MACHINE ON
A FIRM, FLAT, LEVEL SURFACE.
!DO NOT COVER THE MACHINE WHILE
IN USE.
!Never leave water in the reservoir when not in
use. Empty and clean before storage. Clean
before next use.
!Turn off all controls before unplugging.
Always unplug the machine if not in use
and while lling or cleaning.
!For best performance, place the machine
on the oor at least 3 feet from any wall
or appliances.
!READ AND SAVE THESE INSTRUCTIONS.
!THIS MACHINE IS INTENDED FOR
HOUSEHOLD AND INDOOR USE ONLY.
!Warning: Micro-organisms that may be
present in the water or in the environment
where the appliance is used or stored, can
grow in the water reservoir and be blown in
the air causing very serious health risks when
the water is not renewed and the tank is not
cleaned properly every 3 days.
!Use only as described in the instruction
manual. Do not carry out any maintenance
other than that shown in this guide or as
advised by customer support. Any other use
not recommended by the manufacturer may
cause re, electric shock or injury.
!Ensure the machine is fully assembled
in accordance with the instructions
before use.
!Do not move the machine while it is plugged
in or powered on. Make sure the machine is
powered off and unplugged before moving.
!Remove the HOCl Generator before moving
the machine to avoid spilling water inside the
machine. If water is spilled while moving, wipe
the machine dry with a clean cloth and allow it
to dry before use.
!THIS MACHINE IS NOT INTENDED FOR USE
BY CHILDREN. Children shall not play with the
appliance. Cleaning and user maintenance
shall not be made by children. This appliance
can be used by children 8 years and above
if supervised.
!DO NOT LOCATE DIRECTLY BELOW A
MAIN ELECTRICITY SUPPLY SOCKET.
!This machine is not intended for use by
persons with reduced physical, sensory or
reasoning capabilities or lack of experience
or knowledge unless they have been given
supervision or instruction concerning the use
of the machine by a person responsible
for their safety.
!Do not use the machine on wet surfaces or
outdoors. Do not use in bathrooms. Never
operate the machine where it may fall in the
bath or other water container. Do not use
or store it where it may get wet or in the
immediate surroundings of a bath, shower or
swimming pool.
!Do not pour water into any openings except
for the water tank. When relling, only do so
as described in this guide. DO NOT USE
HOT WATER.
!Do not unplug by pulling the cord from
the socket. To unplug, grasp the plug,
not the cord.
!
Read all safety
instructions in the
quick start guide,
instruction manual,
and on device.
Your safety is important to us.
Read all safety instructions before
you use the device.
WARNING! TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY PLEASE
ADHERE TO THE FOLLOWING:
!

353
Product Overview
1. Main Body
2. 3-Stage H13 True HEPA Filter
3. HOCl Generator
4. Cold Evaporation Filter (CEF)
5. Salt Bottle with 1 Gram Scoop
1
4Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved.
How It Works
The Aaira + HEPA incorporates a 4-stage cleaning system to help clean the air. A fan
forces air through the unit from bottom to top.
STAGE 1: Pre-lter.
STAGE 2: H13 True HEPA Filter.
The true High Efciency Particulate Air (HEPA) lter captures up to 99.97% of particles
down to 0.3 microns in diameter.
STAGE 3: Activated Carbon Filter.
The activated carbon lter absorbs odors, gases, and volatile organic compounds (VOCs).
STAGE 4: HOCl Generator System.
Hypochlorous acid is generated inside the machine, and absorbed by the cold
evaporation lter. The liquid is evaporated as air passes through the cold evaporation
lter. This disperses the HOCl throughout the airspace in the room allowing it to destroy
a variety of bacteria and viruses.
Unpacking and Setup
1. Remove the unit from the box and check that all the items shown in the product
overview are included. Retain the packaging for storing the unit or in the event it
must be shipped back for service.
2. The unit is shipped with the H13 True HEPA lter sealed inside a package wrap.
Detach the bottom cover and remove the package wrap. Then remove the lter
out, replace it inside the device and replace the bottom cover.
3. The unit is also shipped with protective polyfoam above the HOCl generator
assembly. Detach the top cover and remove the protective polyfoam. Then replace
the top cover.
4. Locate the unit on a at, solid surface in proximity to the electrical outlet.
5. Connect the power cord to the unit, and route the power cord to the outlet, but
do not plug it in yet. Make sure that the power cord is out of the way and does not
pose a tripping hazard, and is out of reach of children and pets.
6. Plug in the unit.
2
3 5
4

Control Panel
On/Off
Powers the device on
and off
Fan Speed
(1/2/3) Three fan speed
Timer
(2H/4H/8H) Set the timer
to have the machine turn
off automatically
Disinfect
On and ashing when generating HOCl
Sleep Mode
Lowest fan speed level
that is ultra-quiet
Wi-Fi Indicator
Flashing amber: Attempting to connect
Steady amber: Connection successful
Steady red: Not connected
Connect/disconnect: Short press
CEF Replacement Indicator
Press for 3 seconds to reset the lter life
countdown
5
Real-Time Air Quality Indicator
Good Moderate Poor
HEPA Filter Replacement Indicator
Press for 3 seconds to reset the lter life
countdown
6Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved.
Quick Start
Take off bottom cover,
remove H13 true HEPA
lter from plastic bag, and
install in device. Replace
the bottom cover.
Remove the CEF by
unscrewing it from
the generator.
Replace the CEF and
screw it into the bottom
of the HOCl Generator.
Wipe the exterior dry
and place it back in the
base. Using the handle,
turn the HOCl generator
and lock it in place.
Replace top cover.
Connect the AC adapter
to the device, plug into
an outlet, and press the
power button to turn on.
Remove top cover
to access the HOCl
Generator.
Grasp the handle
and turn the HOCl
Generator to unlock
it and remove it
from the device.
1
4
7
8
9
2
3
Add 1 scoop (1 gram)
of non-iodized salt to
the water.
6
Fill the generator with
water to the MAX. water
level (800ml/27.05oz.).
5

7 8Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved.
HOCl Generator Alert
Flashing water level indicator
(FLASHING)
Alerts
What to do:
What to do:
Low Water Alert
Solid water level indicator
Sound alert
(SOLID)
or
1. Power off device
2. Empty HOCl Generator
3. Rinse the CEF
4. Fill water to Max line
5. Add 1 scoop total (1
gram) of non-iodized
salt and stir evenly
1. Power off device
2. Remove HOCl Generator
and reposition correctly in
device
or
(FLASHING)
High Salt Alert
Flashing salt level indicator
Sound alert
(SOLID)
Low Salt Alert
Solid salt level indicator
Sound alert
Cleaning Your Aaira + HEPA
The unit should be cleaned regularly. Clean the HOCl Generator with fresh water. Use
a clean, dry cloth for the external surfaces of the machine. If water stays in the HOCl
Generator for 7 days follow the alert process.
Maintenance Alert
Flashing water level indicator
Flashing salt level indicator
What to do:
1. Power off device
2. Empty HOCl Generator
3. Rinse the CEF
4. Fill water to Max line
5. Add 1 scoop total (1 gram)
of non-iodized salt
Descaling
Lime scale builds up in the machine
over time. To ensure the best
performance, descale monthly.
What to do:
1. Power off device
2. Empty HOCl Generator
3. Take out the CEF
4. Add 200ml (7 oz) of 5% white
vinegar; leave for 1 hour
(do not turn device power on)
5. Empty and clean HOCl Generator
with fresh water
Using the Schedule Function
Using the DH Lifelabs App operation you can set up a schedule to turn the Aaira + HEPA
on or off time (like an alarm clock) in advance. You can also set up the desired operating
mode including, fan speed, plasma on/off function or sleep mode. For example, if you set
the machine on at 22:30 in sleep mode, it will be turned on immediately at 22:30 at night
and enter sleep mode.
Voice Control
Using the DH Lifelabs App operation you connect with your voice equipment for the
control, following the instruction codes your voice equipment have. Works with Google
Home or Amazon Alexa.
Using Wi-Fi & DH Lifelabs App
(only apply to AAHE-50XX04C Wi-Fi Enabled model)
Aaira+ HEPA can connect with your smart device when you download the DH Lifelabs App.
Follow the steps below and/or in the App.
1. On your smartphone, install DH Lifelabs app and turn your Location authorization and
Bluetooth function on.
2. Open DH Lifelabs app and add the device.
3. There are two ways to add your device, pls kindly select either ways to help.
- Recommended way: Auto discovering device. Make sure the device is turned on, APP will
search for nearby devices automatically. Follow in-APP instruction to click "ADD", select the
device you have and click "+", APP will read your WIFI network and start to add the device
automatically.
- Add Manually. Select the device you have, APP will read your WIFI network, follow in-
APP instruction to turn on the device and long press WIFI button for 3s to pairing mode,
connect to the hotspot of the device in "SmartLife-XXXX", then APP will connect to the
device step by step.
To disconnect from the network, press the
Wi-Fi Status Indicator/Button. The unit will
beep and the indicator will ash red. GET IT ON
GET IT ON
DH Lifelabs App

1. Make sure the device is OFF and unplugged.
NOTE: If you have difculty removing the bottom cover, remove the top cover
prior to removing bottom cover.
2. Detach and remove the magnetic bottom cover from the unit.
3. Remove using the pull tabs and replace the replacement lter into the device.
NOTE: Ensure that the pull tabs are facing outward to facilitate lter removal later.
4. Inspect the screen on the bottom cover and if necessary clean any excess dust or dirt
from the screen using a hand held vacuum.
5. Replace the bottom cover by placing the bottom cover into the slots on the device.
Gently push the top of the bottom cover into place.
6. Turn on and hold the Filter Replacement Indicatot for 3 seconds to reset the lter life
countdown.
9 10Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved.
AIR QUALITY SENSOR
Cleaning and Maintenance
When the device is not used for an extended time, store it in
a cool dry place. Do not store the device where it might be
exposed to excess moisture or direct sunlight. The device
may not operate effectively in very low temperatures. The
device can be damaged when exposed to sub-freezing
temperatures. Use a dry cloth to clean the exterior of the
device. Do not use any chemicals or cleaners.
Cleaning the Air Quality Sensor
The inlet for the air quality sensor is located at the back of the
machine. Every 2 months you should clean the inlet using a
vacuum or with a cotton swab that has been lightly moistened
with clean water.
Filter Replacement
Cold Evaporation Filter Replacement
The cold evaporation lter should be replaced every 6 months, or whenever indicated by
the yellow 1 illuminated on the Filter Replacement Indicator on the Control Panel.
1. Remove the top cover from the back of the device.
2. Grasp the handle of the HOCl generator and turn it to the right to release it from
the base.
3. Remove the HOCl generator.
NOTE: Handle the Cold evaporation lter by the end caps to avoid touching
the Cold evaporation lter and preventing possible contamination of the
lter element.
4. Unscrew the cold evaporation lter from the generator and discard.
5. Remove the replacement cold evaporation lter from packaging and screw it into
the inner bottom of the HOCl generator.
6. Replace the HOCl generator in the Purier and turn the handle to the left to lock it
into place on the base.
7. Turn on the purier. After replacing the lter, press and hold the Filter Replacement
Indicator for 3 seconds to reset the lter life countdown.
NOTE: If you replace the lter before the accumulated life time is reached, the
lter life timer cannot be reset.
H13 True HEPA Filter Replacement
The lter should be replaced every 12 months or whenever indicated by the red 2
illuminated on the Filter Replacement Indicator on the Control Panel. However this
interval is intended as a guideline only. In environments with a high concentration of
contaminants such as dust, pet dander, or cigarette/cigar smoke you may need to replace
the lter more frequently.
NOTE: The HEPA lter is not washable. DO NOT immerse it in water.

Device Specifications
Power Consumption 80 Watts
Input Voltage 120VAC 60Hz
Fan Speed 3 levels (1/2/3) + Sleep Mode
Noise Max. 53 dB(A)
CADR (clean air delivery rate) Smok 296, Dust 293, Pollen 310
Timer 2H/4H/8H
HOCI Generator Capacity 800ml/27.05 oz
HOCl Recipe 1 scoop (1 gram) of non-iodized salt:
800ml/27.05 oz. of water
Material & Finish ABS, Glossy White & Copper
Recommended Room Size 460 square feet ( 42.7m)
Reminder
- Filter Replacement Reminder:
HEPA lter & Cold evaporation lter
- Salt Level Reminder
- Water Level Reminder
Dimensions (Machine)
13.66 (bottom diameter) x9.13 (top
diameter) x35.16 (height) inches
(347*232*893mm)
Net Weight 21.38 lbs (9.7 kg)
11 Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved. 12
Product Warranty
This 2 year limited warranty applies to repair or replacement of product found to be
defective in material or workmanship. This warranty does not apply to damage resulting
from commercial, abusive, unreasonable use or supplemental damage. Defects that are
the result of normal wear and tear will not be considered manufacturing defects under
this warranty.
DH Lifelabs IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURA-
TION OF THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusions may not apply to you. This warranty gives you specic legal rights, and
you also may have other rights which vary from jurisdiction to jurisdiction. This warranty
applies only to the original purchaser of this product from the original date of purchase
At its option, DH Lifelabs will repair or replace this product if it is found to be defective in
material or workmanship. This warranty does not cover damage resulting from any unau-
thorized attempts to repair or from any use not in accordance with the instruction manu-
al. This warranty does not cover the lter except for material or workmanship defects.
11

13 14Copyright © 2022 Dernier & Hamlyn Inc. All rights reserved. Revised 2023/03/06
Symptom Probable Cause/Solution
Purier does not
operate.
Power cord not securely plugged into outlet. Make sure plug
is securely inserted.
No AC power. Check fuse or circuit breaker. Replace fuse with
a time delay type or reset the circuit breaker.
Purier is starting to
make noise and the air
output is low.
3-Stage H13 HEPA lter may be dirty or obstructed.
Replace lter.
Air coming from
Purier has a bad odor.
HOCl generator is dirty or has contaminated water in it.
Discard any water that is in the generator and thoroughly
clean it, then rell with clean fresh water and non-iodized salt.
NOTE: The rst time you use the Purier, you might perceive
a plastic or paint smell. This is normal, but it should disappear
quickly. If the smell persists or if you sense a burning smell,
please disconnect the unit and contact customer support.
Air quality does not
improve as the Purier
operates.
Windows or doors are open. Constant introduction of dirty
air from outside the room can reduce the effectiveness of the
Purier. Close all exterior doors and windows.
Water added to Water
Tank, but water level
indicator is still ashing
(Low water alert)
Water level sensor might be defect. Please discard all water
in the tank and check again. If it still does not work, contact
Customer Support.
Salt Level indicator
displayed (Low salt alert)
even after salt has been
added
1. It takes some time to dissolve the salt and monitor the actual
concentration. If it still does not work after some time, please
follow low salt alert procedure in the instruction to do.
2. If the alert keep popping out, it might be the lime scale
building up in the machine over time, please follow descaling
alert procedure in the instruction to do. Noted that due to the
different usage environments in different places, the scaling
will be slightly different; if the alert has not been released after
descaling procedure, please kindly longer the soaking time or
repeat the descaling procedure one more time. If it sitll does
not work after repeat action, contact Customer Support.
Salt Level indicator
ashing (High salt alert)
after salt has been
added
Make sure amount of salt added is correct. Please follow high
salt alert procedure in the instruction to do a new batch.
The appliance is very
loud.
Ensure that there are no obstacles near the appliance and that
it has a minimum of 12 inches (30 cm) of clearance around it for
optimal operation.
The app does not
operate properly or it
is not possible to sync
the device with the DH
Lifelabs APP.
APP only apply to AAHE-50XX04C Wi-Fi Enabled model.
If conrmed the device is Wi-Fi Enabled model but not work,
contact Customer Support.
Troubleshooting FCC Statement
Supplier's Declaration of Comformity:
Trade Name: DH Lifelabs
Models: AAHE-50XX04C/AAHE-50XX04
Responsible Party: Dernier & Hamlyn Inc.
Address: Dernier & Hamlyn Inc., 720 Northgate Parkway, Wheeling, IL 60090
Telephone Number: 1-877-548-9722
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Caution: The user is cautioned that changes or modications not expressly approved
by the party responsible for compliance could void the user’s authority to operate
the equipment. Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
• receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

*Aaira + HEPA uses HOCl Technology that takes
ingredients found in nature (water and non-iodized
salt) and uses science (electrolysis) to create a
powerful disinfectant.
**Dispose used products according to local regulations.
Apple and the Apple logo are trademarks of Apple
Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc., registered in
the U.S. and other countries. Google, Google Play
and Google Home are trademarks of Google LLC.
Amazon, Alexa, and all related marks are trademarks
of Amazon.com, Inc. or its afliates.
EPA EST. NO. 99117-CHN-1
MADE IN CHINA
Need Help?
1-877-548-9722
9 AM–6 PM, CST, Monday–Friday
Dernier & Hamlyn Inc.
720 Northgate Parkway
Wheeling, IL 60090
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