Digi Connect ME User manual

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Ethernet Communicaons Module
Copyright © 2012
National Control Devices
All Rights Reserved.
NOTICE: Portions of this Manual REQUIRE Internet Access
Connect ME
Quick Start Guide

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 2 Quick Start Guide: Connect ME
NOTICE:
All customers are STRONGLY ADVISED to purchase at least ONE
USB Communication Module. This communication module may be
used to recover a controller or to reconfigure a controller should there
be an accidental loss of communications. NCD Tech support may be
unable to assist customers who do not have a USB Communications
Module available for troubleshooting purposes.
Purchase USB Communications Module from our website at this link:
http://www.controlanything.com/Relay/Device/ZUSB
NOTICE:
If using a Connect ME communications module with a pulsar series
device, be sure to ALWAYS disconnect the power supply to the device
before removing or installing the communications module. If you do
not do this, you risk permanently damaging the module. If your Con-
nect ME module has been damaged in this manner it will NOT be cov-
ered by the NCD warranty.
Visit our website for warranty information: http://www.controlanything.com/
Relay/Relay/RETURN

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 3 Quick Start Guide: Connect ME
Technical Support Limitations:
National Control Devices is unable to provide complete technical support for this device. This
device incorporates substantial technology and firmware manufactured by a 3rd party company,
and has been tested for compatibility with the NCD product line. NCD Technical Support will
share any knowledge we have obtained with regard to the integration of this 3rd party technology
into our product line in an effort to assist customers whenever possible. However, advanced
communication problems may require customers to directly contact the technical support depart-
ment of the 3rd party company. NCD Technical Support will not contact the 3rd party company
on behalf of our customers unless NCD Technical Support is able to recreate the problem experi-
enced by our customers.
National Control Devices has integrated the following 3rd party technologies into our product line:
WiFi Communications Roving Networks http://www.rovingnetworks.com/
Bluetooth Communications SENA http://www.sena.com/
802.15.4 Wireless Communications DIGI http://www.digi.com/
ZigBee Wireless Communications DIGI http://www.digi.com/
XSC Wireless Communications DIGI http://www.digi.com/
Ethernet Connect ME DIGI http://www.digi.com/
USB Virtual COM Port FTDI http://www.ftdichip.com/
All other communication technologies are manufactured by National Control Devices and are fully
supported by NCD Technical Support staff. Please contact NCD Technical Support Staff and re-
view our forum posts at AccessNCD (http://iorelay.ning.com/)

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 4 Quick Start Guide: Connect ME
Table of Contents
Things You Will Need ....................................................................................................................................................... 5
Before Use........................................................................................................................................................................ 5
Things to Remember ........................................................................................................................................................ 5
Getting Started ................................................................................................................................................................. 6
Option 1: Communication Via Virtual Com Port .............................................................................................................. 6
Option 2: Direct TCP/IP Communications ....................................................................................................................... 7
Reset Function ................................................................................................................................................................. 8
Troubleshooting ................................................................................................................................................................ 9
Technical Support........................................................................................................................................................... 10

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 5 Quick Start Guide: Connect ME
Connect ME Setup
Things you will need
 A Computer running Windows XP or later versions
 A Device with an Ethernet Connect ME module installed
 An Ethernet cable
 Computer-grade 12v DC regulated power supply
Before use
Networking may be an issue when configuring your Ethernet enabled device. We at National Control Devices are
not networking experts; we are IO and Relay Control experts. However, we do have some suggestions that might
make your setup process go more smoothly. To avoid most networking issues, make sure that the network on which
you are configuring your device has an Internet connection. This helps to ground the network and to stabilize the IP
assignment of the network. Most customer problems are based in this.
Another thing to be aware of, networks with password protection enabled or that require authentication can cause
connection problems with our devices. Your device will be unable to connect to your network because of the pass-
word verification process. It is suggested that you disable these settings and your firewall before you begin the set-
up of your device in order to avoid connection problems. During initial setup, you may log onto the module and save
your network password so that password protection and your firewall can be enabled following setup process.
Things to remember
 Disable network password
 Disable network firewall

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 6 Quick Start Guide: Connect ME
Connect ME Setup
Geng Started
1. Connect Ethernet Cable to Connect ME Module. Connect power supply to the device.
Initially the LED lights on the board will flash rapidly. Eventually the LED will remain solidly lit. This indicates a good
connection to the network.
2. Make sure the jumper on your device is in run mode.
3. Decide the method in which you will communicate with your device.
There are two methods of communicating with your Ethernet enabled device: through a Virtual COM Port or through
Direct TCP/IP Communications. You can only choose one.
Note: The software you will need to download will depend on the way in which you choose to communicate with
your device. Choose Option 1 on this page or Option 2 on next page.
Opon 1: Communicaon Via Virtual COM Port
1. Visit the NCD website, www.controlanything.com
 Visit any of the Ethernet product pages
 Scroll down to the “Resources” section
 Select “Network Drivers,” this will redirect you to www.digi.com, or go directly to
http://www.digi.com/support/productdetail?pid=2466&osvid=0&type=drivers
2. Scroll down to “Operating System Specific Drivers”
 Choose your operating system
 Download “Realport for Windows”
 Extract files and complete installation
3. Select “setup.exe” unless you are using a 64-bit operating system, in which case you should select “setup64.exe”
 Run program
 This will identify all Ethernet enabled devices on your network. If you have multiple devices on your network,
identify your device by its MAC address printed across the top of the Ethernet module
 Choose your device
 Select “Next”
4. Name your device and choose the COM Port you want to communicate with
 Select “Finish”
5. Close all windows
6. You are now ready to test and use your device!

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 7 Quick Start Guide: Connect ME
Connect ME Setup
Opon 2: Direct TCP/IP Communicaons
1. Visit the NCD website, www.controlanything.com
 Visit any of the Ethernet product pages
 Scroll Down to the “Resources” section
 Select “Network Drivers,” this will redirect you to www.digi.com
Or
 Go directly to http://www.digi.com/support/productdetail?pid=2466&osvid=0&type=drivers
2. Scroll down to “Operating System Specific Drivers”
 Click “Diagnostics, Utilities, and MIBs” tab
 Choose your operating system
 Double-click “Device Discovery Utility for Windows-Installable Version” to download utility
Or
 Go directly to http://ftp1.digi.com/support/utilities/40002265_g.exe
3. Your device will appear in the list of devices
 Double click on the device, and you will be redirected to the device’s embedded webpage
4. Login
 Username: root
 Password: dbps
5. Click Serial Ports on left menu
 Select “TCP Socket Radio” button
 The page will refresh
6. Select “Port Link”
 Select “Basic Serial Port Setting” at the bottom of the page
 Change Baud Rate from 9600 to 115200
7. Select “Apply”
8. You are now ready to test and use your device!

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 8 Quick Start Guide: Connect ME
Reset Funcon
The reset function can be used when communication with your device has been lost. It acts to reset all settings to origi-
nal or “factory” settings.
When or Why would you use the reset function?:
 If you have stored a Static IP address and cannot recover communication with your device.
 If ANY invalid settings are stored which result in a loss of communication with your device.
1. Set jumper located on the Connect ME module to CLEAR mode as shown below and connect power supply to the
board.
 Wait for flash code. Flash code consists of the green LED on the Connect ME module flashing once, five times,
and once again. It will do this in a continuous stream. Location of Green Status LED is shown in screen shot
below.
 Flash Code indicates that factory settings have been restored and communication with device can now be recov-
ered.
Note: The screen shot below is for a visual cue; Ethernet cable does NOT have to be connected for this function.

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 9 Quick Start Guide: Connect ME
Troubleshoong
The process in which you power up your controller can have serious effects on your ability to communicate properly with
your device.
When powering up the controller:
1. Connect your Ethernet cable to the Connect ME module.
2. Connect power supply to the device.
 Be sure that you perform the process IN THIS ORDER. When you connect the power supply before connecting the
Ethernet Cable the device will be unable to communicate properly and perhaps not at all.
 If you have connected the power supply to the device before the Ethernet cable; power the device down and con-
nect Ethernet Cable before powering the device back up.

This manual will guide you through the setup and use of all Reactor Series relay controllers. Following this manual in the sequence outlined is absolutely essential to proper understanding and use of
Reactor Series Controllers. Please review the entire manual BEFORE contacting NCD technical support. NCD technical support staff will direct your questions to this manual when applicable.
Page 10 Quick Start Guide: Connect ME
Technical Support
Technical support is available through our website, controlanything.com.
AccessNCD is the way we connect NCD engineers to our customers.
Click on the AccessNCD button located on the top right of the header of each page
of our website.
For technical support and application information, contact Travis Elliott, our technical engineer. If you feel that you have
discovered a bug in the firmware of our controllers, contact Ryan Sheldon, our hardware developer. If you have pro-
gramming-related questions or have discovered a bug in our software, please contact Shirui Xu, our software engineer.
Click the ‘Tech Support Staff’ tab and click on the appropriate engineer link for assistance. Click on our ‘Forum’ tab if
you would like to post publicly or review problems that other customers have had and our recommended solutions.
Our engineers monitor questions and respond continually throughout the day. Before requesting telephone technical
support, we ask that customers please try to resolve their problems through AccessNCD first. However, for persistent
problems, NCD technical support engineers will schedule a phone consultation.
National Control Devices, LLC
PO Box 455
Osceola, MO 64776
417-646-5644 phone
866-562-0406 fax
Open 9 a.m. - 4 p.m. CST
All orders must be placed online at our website, www.controlanything.com
Notice:
The only authorized resellers of NCD products are
 www.controlanything.com
 www.relaycontrollers.com
 www.relaypros.com
 www.amazon.com
All other websites are not authorized dealers; we have noticed some retailers offering our products fraudulently.
Copyright © 2012
National Control Devices
All Rights Reserved.
Contact Informaon