Digital Equipment PRIORIS ZX 5000 MP User manual

PRIORIS
ZX 5000 MP
SERVER
USER’S GUIDE

Prioris ZX 5000 MP Series Server
User's Guide
Part Number: ER-A60WW-UA. A01
Digital Equipment Corporation

January 1996
The information in this document is subject to change without notice
-and should not be construed as a commitment by Digital Equipment
Corporation.
Digital Equipment Corporation assumes no responsibility for any errors
that might appear in this document.
The software, if any, described in this document is furnished under a
license and may be used or copied only in accordance with the terms of
such license. No responsibility is assumed for the use or reliability of
software or equipment that is not supplied by Digital Equipment
Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Govern-
ment is subject to restrictions as set forth in subparagraph (c) (1) (ii) of
the Rights in Technical Data and Computer Software clause at DFARS
252.227-7013.
Prioris ZX 5000 MP Series Server User's Guide
CopyrightDigital Equipment Corporation.
All Rights Reserved.
DEC, Prioris, ServerWORKS, and the Digital logo are trademarks of Digital
Equipment Corporation.
Banyan and VINES are registered trademarks of Banyan System Inc.
Intel, OverDrive, and Pentium are registered trademarks of Intel Corporation.
Logitech is a trademark of LOGITECH, Inc.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
NeXT is a registered trademark of NeXT, Inc.
Novell and NetWare are U.S. registered trademarks of Novell Inc.
OS/2 and PS/2 are registered trademarks of International Business Machines
Corporation.
PhoenixBIOS is a trademark of Phoenix Technologies Ltd.
SCO Unix is a trademark of The Santa Cruz Operation, Inc.
SCSI
Select is a registered trademark of Adaptec Corporation.
SIMM is a registered trademark of Wang Laboratories.
All other trademarks and registered trademarks are the property of
their respective holders.

FCC ID: A09-A6XWW
The FCC wants you to know...
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation.
Any changes or modifications made to this equipment may void the user's
authority to operate this equipment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television recep-
tion, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
•Consult the dealer or an experienced radio/TV technician for help
The user may find the following booklet prepared by the Federal
Communications Commission helpful:
How to Identify and Resolve
Radio-TV Interference Problems.
This booklet is available from the U.S.
Government Printing Office, Washington, D.C., 20402. Stock No. 004-
00398-5.
All external cables connecting to this basic unit need to be shielded. For
cables connecting to option boards, see the option manual or installation
instructions.
This digital apparatus does not exceed the Class B limits for radio noise
emissions set out in the radio interference regulations of the Canadian
Department of Communications.

This equipment is in the 2nd Class category (information equipment to be
used in a residential area or an adjacent area thereto) and conforms to the
standards set by the Voluntary Control Council For Interference by Data
Processing Equipment and Electronic Office Machines aimed at
preventing radio interference in such residential area.
When used near a radio or TV receiver, it may become the cause of radio
interference.
Read the instructions for correct handling.
This equipment meets or exceeds requirements for safety in the U.S. (UL
1950), Canada (CSA C22.2 No. 950), and Europe (EN 60950/IEC 950)
with Nordic requirements.
This equipment meets or exceeds the ergonomic requirements of ZH1/618
and is certified to bear the GS mark by TUV Rheinland of Germany.
This equipment has been tested for radio frequency emissions and has
been verified to meet VDE 0871 Class B.
ADVARSEL!: Lithiumbatteri - Eksplosionsfare ved fejlagtig
håndtering. Udskifning må kun ske med batteri af samme
fabrikat og type. Levér det brugte batteri tilbage til
leverandøren.
VARNING: Explosionsfara vid ifelaktigt batterbyte. Använd
samma batterityp eller en ekvivalent typ som
rekommenderas av apparattillverkaren. Kassera använt
batteri enligt fabrikatens instruktion.
VAROITUS: Paristo voi räjähtää, jos se on virheellisesi
asennettu. Vaihda paristo ainoastaan laitevalmistajan
suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan
ohjeiden mukaisesti.

i
Contents
About This Guide
Audience.............................................................................................. vii
Organization......................................................................................... viii
Conventions......................................................................................... ix
Abbreviations ....................................................................................... x
Special Notices .................................................................................... xi
Related Documentation........................................................................ xii
1
Introduction
Server Software and Support Documentation....................................... 1-3
Diagnostic Software ............................................................................. 1-4
Server Utilities and Technical Support.................................................. 1-4
Restarting Your Server......................................................................... 1-5
Important Information........................................................................... 1-5
Identifying Model and Serial Numbers .................................................. 1-9
Getting Help......................................................................................... 1-10
2
Server Utilities
Introduction.......................................................................................... 2-1
SCSI
Select Utility................................................................................. 2-2
RAID Configuration Utility..................................................................... 2-2
Flash Memory Update Program............................................................ 2-3

Contents
ii
System Configuration Utility (SCU)....................................................... 2-3
Locating the SCU............................................................................. 2-5
Starting and Using the SCU.............................................................. 2-6
SCU Options.................................................................................... 2-7
Systems Group ................................................................................ 2-8
System Processor Modules.............................................................. 2-8
System Processor Status................................................................. 2-9
System Performance........................................................................ 2-9
Memory Subsystem Group............................................................... 2-10
Onboard Disk Controllers.................................................................. 2-10
Onboard Communication Devices..................................................... 2-11
Floppy Drive Subsystems Group ...................................................... 2-12
Language Support Group ................................................................. 2-12
KB and Mouse Subsystem Group..................................................... 2-13
Console Redirection ......................................................................... 2-13
Security Subsystems Group............................................................. 2-14
Boot Subsystem Group .................................................................... 2-15
SCSI ROM BIOS Options Group...................................................... 2-15
LCD Subsystem Group..................................................................... 2-16
Management Subsystem Group ....................................................... 2-16
Memory Boards Subsystem Group................................................... 2-17
Reserved System Resources ........................................................... 2-17
3
Expanding Your Server
Introduction.......................................................................................... 3-1
Tools Needed....................................................................................... 3-2
Static Electricity.................................................................................... 3-2
Disconnect External Devices and Power............................................... 3-3
Removing the Side Panels ................................................................... 3-4
Server Components (Left Side) ............................................................ 3-6
Server Components (Right Side).......................................................... 3-8
Main Logic Board Components/Connectors.......................................... 3-10
Power Fan and Control Board Connectors............................................ 3-12
Upgrading your CPU Module Configuration .......................................... 3-14
Removing and Replacing a Memory Module......................................... 3-16

Contents
iii
Installing Additional Server Memory...................................................... 3-18
Memory Configurations..................................................................... 3-20
Installing a SIMM.................................................................................. 3-20
Replacing Your Server’s Battery/Real Time Clock (RTC)...................... 3-24
Installing Video Memory....................................................................... 3-26
Installing Expansion Boards.................................................................. 3-28
EISA Expansion Slots....................................................................... 3-28
PCI Expansion Slots......................................................................... 3-31
Installing ISA Expansion Boards....................................................... 3-32
Installing EISA Expansion Boards..................................................... 3-34
Installing PCI Expansion Boards....................................................... 3-37
Adding Mass Storage Devices.............................................................. 3-39
Onboard SCSI Controllers................................................................ 3-39
SCSI Configuration Guidelines ......................................................... 3-40
SCSI Cables..................................................................................... 3-41
Installing a Half-Height 5¼-Inch Device into the Top-Right
Drive Bay ......................................................................................... 3-42
Installing a Full-Height 5¼-Inch Device into the Top-Right
Drive Bay ......................................................................................... 3-44
Expansion Brackets...................................................................... 3-46
Installing or Replacing a Device Into the Hot-Swap Drive Bay.......... 3-48
SBB LED Status Indicators........................................................... 3-50
Connecting SCSI Devices .................................................................... 3-51
Storage Backplane........................................................................... 3-51
SCSI Drive IDs................................................................................. 3-53
Single Channel SCSI Configuration .................................................. 3-55
Two Channel SCSI Configuration ..................................................... 3-58
Single Channel SCSI and Single Channel RAID Configuration.......... 3-60
Single SCSI and Dual RAID Channel Configuration.......................... 3-63
Using Multiple or Multi-Channel SCSI Controllers ............................. 3-65
External SCSI Bus............................................................................ 3-66
Connecting an External SCSI Storage Box........................................... 3-68
External SCSI Bus Guidelines.............................................................. 3-68
Replacing the Secondary Rear Cooling Fan ......................................... 3-70
Installing an Optional Power Supply...................................................... 3-72
Installing the Side Covers..................................................................... 3-74

Contents
iv
4
Problem Solving and Troubleshooting
Introduction.......................................................................................... 4-1
Initial Troubleshooting .......................................................................... 4-2
Server Troubleshooting ........................................................................ 4-3
Disk Drive Troubleshooting................................................................... 4-8
Monitor Troubleshooting....................................................................... 4-12
CD-ROM Troubleshooting.................................................................... 4-13
5
Server Security Features
Introduction.......................................................................................... 5-1
Left and Right Door Security Lock........................................................ 5-2
Left and Right Side Panel Lock............................................................. 5-3
Administrative and User Password....................................................... 5-5
If You Forget Your Password................................................................ 5-6
Additional Security Features................................................................. 5-7
A
Technical Specifications
Introduction.......................................................................................... A-1
Server Specifications............................................................................ A-2
Performance Specifications.............................................................. A-2
Server Dimensions........................................................................... A-2
Environmental Specifications............................................................ A-3
Power Supply and Input Power Requirements...................................... A-4
Current Specifications .......................................................................... A-4
Power Cord Requirements ................................................................... A-5
Main Logic Board Switches/Jumpers.................................................... A-6
Main Logic Board Switch Settings..................................................... A-6
Main Logic Board Jumper Settings ................................................... A-7
Power Fan and Control Board Jumper Settings.................................... A-9

Contents
v
B
Server Messages
Introduction.......................................................................................... B-1
Error and Informational Messages........................................................ B-1
POST Beep Codes........................................................................... B-2
POST Error Codes and Messages ....................................................... B-3
C
Device Mapping
Introduction.......................................................................................... C-1
Memory Map........................................................................................ C-2
I/O Map................................................................................................ C-3
EISA Slot Assignments ........................................................................ C-6
Direct Memory Access Channels.......................................................... C-7
Interrupts.............................................................................................. C-8
PCI Interrupts....................................................................................... C-9
D
Caring For Your Server
Introduction.......................................................................................... D-1
Cleaning the Server.............................................................................. D-1
Cleaning the Screen............................................................................. D-1
Cleaning the Mouse.............................................................................. D-2
Moving the Server................................................................................ D-2
Packing the Server........................................................................... D-3
Installing the Server at a New Location............................................. D-3
Figures
Typical Prioris ZX 5000 MP Series Server.................................. xiii
1-1. Providing a Comfortable Working Environment............................ 1-8
3-1. Unlocking and Removing the Side Panels.................................... 3-5
3-2. Server Components (Left Side) ................................................... 3-7
3-3. Server Components (Right Side)................................................. 3-9
3-4. Main Logic Board Components/Connectors................................. 3-11
3-5. Power Fan and Control Board Connectors................................... 3-13
3-6. Installing a CPU Module.............................................................. 3-15

Contents
vi
3-7. Removing/Installing a Memory Module ......................................... 3-17
3-8. SIMM Socket Locations and Bank Designations.......................... 3-19
3-9. SIMM Orientation........................................................................ 3-21
3-10. Installing a SIMM......................................................................... 3-23
3-11. Replacing the Server Battery....................................................... 3-25
3-12. Installing Video Memory .............................................................. 3-27
3-13. Prioris ZX 5000 MP Series Server Expansion Board Slots........... 3-29
3-14. Removing a Metal Filler Plate...................................................... 3-33
3-15. Installing an ISA Expansion Board............................................... 3-35
3-16. Installing an EISA Expansion Board............................................. 3-36
3-17. Installing a PCI Expansion Board................................................. 3-38
3-18. Installing a Half-Height 5¼-Inch Device Into Top-Right
Drive Bay................................................................................. 3-43
3-19. Installing a Full-Height 5¼-Inch Device Into Top-Right
Drive Bay................................................................................. 3-45
3-20. Installing Expansion Brackets...................................................... 3-47
3-21. Installing a Device Into the Hot-Swap Drive Bay .......................... 3-49
3-22. Storage Backplane...................................................................... 3-52
3-23. Single Channel SCSI Configuration ............................................. 3-57
3-24. Two Channel SCSI Configuration................................................ 3-59
3-25. Single Channel SCSI and Single Channel RAID Configuration..... 3-62
3-26. Single Channel SCSI and Dual Channel RAID Configuration ....... 3-64
3-27. External SCSI Bus Connections.................................................. 3-67
3-28. Connecting an External SCSI Storage Box.................................. 3-69
3-29. Replacing the Secondary Rear Cooling Fan................................. 3-71
3-30. Installing an Optional Power Supply............................................. 3-73
3-31. Installing Side Covers.................................................................. 3-74
5-1. Front Panel Security Doors Lock................................................. 5-2
5-2. Left and Right Side Panel Lock.................................................... 5-4
A-1. Main Logic Board Jumper Locations............................................. A-8
A-2. Power Fan and Control Board Jumper Settings............................ A-10

vii
About This Guide
This guide describes how to operate, upgrade, configure, and trouble-
shoot your Prioris ZX 5000 MP Series Server family. This guide will also
help to familiarize you with all aspects of the server and provide a refer-
ence tool for questions you might have in the future.
If you are initially setting up your server, refer to the Installation Guide and
the ServerWORKS Quick Launch program (supplied on a CD-ROM disk).
The Installation Guide identifies all the components that were shipped
from the factory as well as how to connect the mouse, keyboard, monitor,
and ac power. The Installation Guide also shows how to turn your server
on for the first time and access the ServerWORKS Quick Launch program.
You must run the ServerWORKS Quick Launch program to initially config-
ure your server, create utility and device driver diskettes, and install an
operating system.
For more information, refer to the ServerWORKS Quick Launch Reference
Guide.
Audience
This guide is written specifically for anyone responsible for operating, con-
figuring, and expanding the Prioris ZX 5000 MP Series Server family.

About This Guide
viii
Organization
This guide contains the following:
• Chapter 1:
Introduction —This chapter provides general information
about your server. For example: server software and support
documentation, diagnostic software, server utilities and technical
support, restarting your server, providing a comfortable working
environment, identifying server model and serial numbers, and
learning where to obtain help.
• Chapter 2: Server Utilities — This chapter describes the server utilities
that are supplied on the ServerWORKS Quick Launch CD-ROM disk.
• Chapter 3:
Expanding Your Server —This chapter explains how to
unlock and remove the side panels, install or replace main logic board
options, install CPU modules, install memory modules, and mass
storage devices.
Also, refer to your SCSI, RAID, and other options documentation.
• Chapter 4: Problem Solving and Troubleshooting —This chapter
describes initial and advanced troubleshooting solutions.
• Chapter 5:
Server Security Features —This chapter describes the
various security features that are available to prevent server or data
theft.
• Appendix A:
Technical Specifications —This appendix lists vital server
operating specifications and main logic board jumper information.
• Appendix B:
Server Messages —This appendix describes the power-
on self test (POST) and run-time error messages, including
recommended corrective actions.
• Appendix C:
Device Mapping —This appendix contains tables listing
your server’s memory map, I/O address map, interrupt map, and DMA
map.
• Appendix D:
Caring For Your Server —This appendix provides
suggestions for cleaning and moving your server.

About This Guide
ix
Conventions
Convention
Example Description
kp Italics are typically used for titles, comments, and
references to other sections of this document or other
documents.
c:\windows>
SCU.BAT
Monospaced text indicates information that your server
or software displays. For example, a directory path or
error message.
Monospaced text can also indicate a command that you
need to enter to run an application or utility.
[Enter] Square brackets surrounding text represents a keyboard
key.
[Ctrl]+[Alt]+[Del] Aplus sign indicates that the keys shown should be
pressed at the same time.
1 234 567 Spaces are used in large numbers instead of commas.

About This Guide
x
Abbreviations
Abbreviation Meaning
BIOS Basic input/output system
CPU Central processing unit
DMA Direct memory access
DRAM Dynamic random access memory
ECC Error correction code
ECP Extended capabilities port
EISA Extended industry standard architecture
EPP Enhanced parallel port
FRU Field replaceable unit
IDE Integrated drive electronics
h An h suffix to a numerical value denotes hexadecimal
numbers. For example, 0F8h equals 0F8 hexadecimal.
I/O Input/output
ISA Industry standard architecture
LED Light emitting diode
MS-DOS Microsoft Disk Operating System
PCI Peripheral component interconnect
POST Power-on self test
RAID Redundant array of inexpensive devices
RAM Random access memory
ROM Read only memory
continued

About This Guide
xi
Abbreviation Meaning
RTC Real-time clock
SBB Storage building block
SCSI Small computer system interface
SCU System configuration utility
SIMM Single in-line memory module
SMP Symmetrical multi-processor
VGA Video graphics array
Windows Microsoft Windows application software
ZIF Zero insertion force
Special Notices
Three kinds of special notices are used in this guide to emphasize specific
information.
WARNING: Indicates the presence of a hazard that
can cause personal injury if the hazard is not avoided.
CAUTION: Indicates the presence of a hazard that
might cause damage to hardware or that might corrupt
software.
NOTES: Used to provide additional information.

About This Guide
xii
Related Documentation
An Installation Guide is available as a supplement to the information pro-
vided in this user's guide. Use the Installation Guide to install and config-
ure your server.
A ServerWORKS
Quick Launch program comes with your server on a CD-
ROM disk. This easy-to-use program enables you to install one of several
supported operating systems and provides a single source for all server
documentation, technical support information, diagnostics, and other re-
lated product information.
README files come with your ServerWORKS Quick Launch CD-ROM
disk or as printed material. This README information can help you setup,
configure, and operate your server. Digital recommends that you read this
information first.
SCSI, RAID, diagnostics, and other options manuals are also available.

About This Guide
xiii
DEC00421
Typical Prioris ZX 5000 MP Series Server
NOTE: Your monitor, keyboard, and mouse might look
different.

1-1
1
Introduction
The Prioris ZX 5000 MP Series is a family of high-performance, highly-
scaleable network and application servers featuring the latest in modular
CPU and storage technology. The Prioris ZX 5000 MP Series family of
servers also provide investment protection through CPU upgrade technol-
ogy. This technology enables you to easily upgrade to a higher-
performance CPU by simply installing a new CPU module or modules.
Prioris ZX 5000 MP Series Servers provide the following features:
CPU Module True symmetrical multi-processing (SMP) Intel Pentium
one (1P), two (2P), three (3P), or four (4P) processor
options available.All processor options use a 128-bit
memory interface and support a 32-bit PCI interface.
Also, 1P CPU modules contain a 512 KB burst write-back
cache module; 2P CPU modules contain a 1 MB burst
write-back cache per CPU.
Memory Module One or two memory modules available. Each module
uses Error Checking and Correcting (ECC) memory ar-
chitecture and supports 2-way interleaving. Each memory
module can be expanded to hold up to 384 MB of mem-
ory.
Onboard SCSI
Controllers
Two onboard Adaptec7870 Fast Wide SCSI-2 control-
lers. These controllers support 8-bit (narrow SCSI) data
path widths at a data transfer rate of 10 MB/sec and 16-
bit (wide SCSI) at a data transfer rate of 20 MB/sec.As
PCI masters, these controllers can also support data
transfer rates of 133 MB/sec.
PCI RAID Adapter Single or dual-channel PCI RAID adapter board in RAID-
ready servers enables you to manage data distribution
using multiple disk drives.

Introduction
1-2
Integrated Device
Array Storage Bay
Supports up to seven 3½-inch, wide or narrow SCSI, hot-
swap devices for configuring a mass storage array using
Storage Building Blocks (SBBs).
Expansion Slots Four EISAslots, three PCI slots, and two shared
EISA/PCI slots for a total of nine slots for maximum ex-
pandability.
Onboard Video
Controller
Onboard Cirrus 5424 video controller. 512 KB video RAM
(expandable to 1 MB) supporting 800 x 600 at 256 colors
and 1024 x 768 at 16 colors.
Redundant Fans
and Power Supply
For added reliability, your server has redundant fans for
cooling and the option to add a second power supply or
an additional fan.
Operator Control
Panel (OCP)
Back-lit, 32-character LCD display that shows power-on
status messages each time your server boots. The Op-
erator Control Panel can be lit by pressing a manual
switch on the front bezel.
ServerWORKS
Quick Launch
Enables you to install your operating system and config-
ure your server from a single CD-ROM disk application.
ServerWORKS
Manager
Enables a network administrator to monitor critical PC
server statistics and vital CPU component information
necessary to maintain a healthy network.
Pedestal Cabinet Optional floor-mounted pedestal cabinet available. This
cabinet is modular with its own power supply blowers and
SCSI cable connectors.
Operating System
Compatibility
Certified operating systems include: Novell NetWare
3.12 or 4.02, Novell Unixware, SCO UNIX server prod-
ucts and MPX, Windows NT server 3.5, Windows for
Workgroups 3.11, OS/2, Banyan Vines (Native), and
PATHWORKS 5.x.