
i. Hardware Troubleshooting
2) Unable to register fingerprint
Check the fingers for dirt or wear, check the fingerprint head on
the lock for dirt and oil stains, etc.
Checktosee ifthefingerprintisworkingproperly (Presstosee if
there are any responds.
3) Fingerprint verification is
successful, but the door cannot
be
opened.
The fingerprint lock has two important components: one is the
fingerprint module and the other is the electronic clutch. If the
verification is successful but the door does not open, you can
listen
carefully when the verification is successful, and if there is
any sound
of the motor rotating inside the lock. If there is, it is usually caused
by the clutch in the handle. If not, it may be because the circuit
board to the motor line has burned out. At this time, you can’t
solve it yourself, or the warranty is processed.
4) Whatis thereason why thesmart
lock consumes fast power?
a)
Large standby power consumption
b)
Short circuit
5) Can you adjust the volume?
a)
The Bluetooth system can only turn the sound On or Off, and
cannot adjust the volume;
b)
The non-Bluetooth system can adjust the volume.
6) Thereisnoresponsetopressing the
handle on outside the door, and
there is unlock normally on inside
the door, but the verification is
normal, and the
motor is normal.
It may be the triangle direction on the clutch was error, please
check correction.
7) The keys do not respond, and the
lights are off
Most of this happens because the door lock is out of power
In this case, first check that the positive and negative
electrodes of the battery have been installed upside down,
whether the battery has enough power
Removethebackpanelandseeifit'sconnected.
To eliminate the above situation, you need to remove the
lock, check whether the wires of the lock body are
squeezed, and the re-wire.
keyboard, screen norespond