Digital Home Systems VBell Instruction sheet

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VBell™ Video VoIP Intercom installation and
configuration manual

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Chapter 1: INTRODUCTION
1.1 INTRODUCTION
Congratulations on purchasing the VBell™ Video SIP VoIP Intercom. This Intercom is a Smart Home intercom, which
includes a high definition camera, as well as a two-way communication sound system, using Voice over IP (VoIP)
video-audio transfer technology. This device can be accessed through your smart phone or tablet from any location
around the world, and provides a simple way to protect and secure your home.
What is VoIP? (Voice over Internet Protocol) which, simply stated, means using the Internet to make and receive
telephone calls. How exactly does it work? What are the advantages? All the computers connected to the Internet
understand how to send and receive data packets; thankfully, they all agree to work in exactly the same way using
exactly the same system, which is known as the Internet Protocol or IP. (One of the key parts of the IP that you may
be familiar with is that every computer can be "addressed" by quoting a unique number, known as its IP address,
which is a bit like the computer equivalent of a telephone number or building address. Currently most computers
have IP addresses made from four pairs of two digits separated by points, such as 12.34.56.78.
There are three different kinds of VoIP but we will explain only one applicable for VBell™ Intercom - is entirely
computer based; Skype™ is the best-known example. When you use Skype to call someone, it sets up a more or
less direct connection (known as a peer-to-peer or P2P) connection with someone else's computer, across the
Internet. You send and receive text messages, voice data, or webcam chat over this direct link. Apart from the
initial logging on process, there is no intermediate computer managing the communication between the sender
and receiver, which makes Skype relatively secure compared to other forms of telephone communication.
That’s exactly how VBell™ operates.
The biggest plus point of VoIP is call cost, which is typically either free or much less than making traditional calls
over the PSTN. (That's a huge plus point for customers, but a huge drawback for the big telephone companies,
who've been forced to regear their businesses to meet the threat from Internet telephony.) VoIP is easy and often
immediate to set up, and generally requires no long-term contract (although you do need to set up an account of
some kind to create a phone number or user name where people can call you). You can usually send any kind of
data over VoIP, from text and images of your computer desktop to voice and webcam chat. Another big plus is that
VoIP liberates you from a fixed, physical location; With VBell™ App you can talk and receive calls and see your
visitors from your Intercom basically anywhere in the world via secure P2P connection.
What is SIP? The Session Initiation Protocol (SIP) is a communications protocol for signalling, for the purpose of
controlling multimedia communication sessions. The most common applications of SIP are in Internet telephony for
voice and video calls, private IP telephone systems, as well as instant messaging over Internet Protocol (IP)
networks.
The protocol defines the messages that are sent between endpoints, which govern establishment, termination and
other essential elements of a call. SIP can be used for creating, modifying and terminating sessions consisting of
one or several media streams. SIP is designed to be independent (although not agnostic) of the underlying
transport layer, and can be used with UDP, TCP, and SCTP; it can also be secured using TLS over the latter two. It is
a text-based protocol, incorporating many elements of the Hypertext Transfer Protocol (HTTP) and the Simple Mail
Transfer Protocol (SMTP).
By itself, SIP only provides signalling; it is used in conjunction with other protocols that specify the media format
and protocol to be used to subsequently communicate the media. Although SIP can carry arbitrary data, SIP is
typically used to carry a Session Description Protocol (SDP) message specifying the codec and the use of either the
Real-time Transport Protocol (RTP) or Secure Real-time Transport Protocol (SRTP) for media communication.

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Using all these technologies plus affordable price giving VBell™ Video VoIP Intercom huge advantage against
standard intercom systems you can see on the market now.
1.2 KEY FEATURES
 Two-way SIP based communication sound system
 VoIP protocol
 High definition camera with 112⁰ wide range video lens
 Built in PoE (Power over Ethernet) ( IEEE802.3af ) capabilities mean that no external power supply is needed
 Built in relay output port allows you to control an external electrical door lock or alarm
 Keeps a log of missed calls and snapshot images (no additional fees for log storage)
 Free VBell™ App can be used to receive and answer calls from anywhere around the world (provided the device
has internet access)
 Support RTSP Protocol
 Build-in One DI port ( for Door sensor, PIR, Emergency button)
 CMOS 1280 x 720 HD Camera Sensor
 Support G711u, AAC voice codec
 Build-in Hardware AEC ( Acoustic Echo Cancellation )
 Support Auto-answer
 Build-in one Call Button
 Build-in RFID Card Reader (optional)

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Chapter 2: INSTALLATION
2.1 Package Contents
Your package should include:
 One VBell™ Video VoIP Intercom
 One metal wall plate
 One mounting bracket (with roof)
 One DI/DO cable (for controlling an external lock/alarm)
 One connector
 Three screws
2.2 Other Necessary Equipment (not included)
Other necessary equipment (not included)
 One CAT 6 ethernet cable
 One external power supply (DC 12V 1.0A) (optional if you are using PoE)
2.3 Device Installation
 Remove the protective stickers from the face of the device.
 Mount the VBell™ Video VoIP Intercom in your desired location using either the metal wall plate OR the
plastic mounting bracket. Don’t forget to install the lock screw at the bottom of the device to ensure it
does not fall off the wall plate/mounting bracket.
 Connect the VBell™ Video VoIP Intercom to your router with a CAT 6 ethernet cable and connect a power
supply*.
 Optional: You can also connect an electrical door lock/alarm to this device using the DI/DO cable. Detailed
instructions on how to do this can be found in chapter 5 of this manual.

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Chapter 3: The VBell™ App
3.1 VBell™ Cloud Service
This device is provided with a free of charge cloud service for the VBell™ app which allows you to receive calls and
view the camera feed from any location around the world (provided your device has internet access).
Your VBell™ Video VoIP Intercom will access this cloud service automatically when it is plugged in.
3.2 Installing the VBell™ App
To operate your VBell™ Video VoIP Intercom you will be required to download and install the VBell™ app on your
smartphone/tablet. The VBell™ app is free of charge and available for both Android™ and Apple™ devices.
3.3 Creating a VBell™ Account
When you open the VBell™ app you will be directed to a login screen. At the bottom of this screen you will see a
“New Account” button. Click this button and input an Account name (username) and password for your account
then click “Send”.
After creating a VBell™ account you will be able to login using your chosen Account name and password. Upon logging in
you will see a tutorial page that will highlight the key features of the app.

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3.4 Connecting to your VBell™ Video VoIP Intercom
To connect to your VBell™ Video VoIP Intercom you will first have to register it with your VBell™ account.
Click the “Add DoorPhone” button at the bottom right hand of your Account menu.
You will be asked to provide an Activation code. This code is specific to your device and can be found on the front
page of the Quick Installation manual provided with the VBell™ Video VoIP Intercom. The Activation code can
either be entered manually or by scanning the QR code with your smartphone/tablet.
Note: If you have lost your Quick Installation Guide you can contact your place of purchase. You will need to
provide them with the MAC number which can be found on the underside of your VBell™ Video VoIP Intercom.
Once you have successfully registered your VBell™ Video VoIP Intercom with the VBell™ app you will be able to
access it in your Account menu under “My DoorPhone”.

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3.5 Using the VBell™ App with your VBell™ Video VoIP Intercom
You can initiate a call to your VBell™ Video VoIP Intercom by clicking on the image of your Intercom in the My
DoorPhone section of your Account menu. When a call is initiated you will be able to view the intercom’s camera as
well as hear and speak to any visitors at your door.
A call can also be initiated by your visitor by pressing the “CALL” button on the intercom. When a call is initiated in
this manner the VBell™ app will send a push notification on your smart phone/tablet to alert you of the call.
Upon accepting the call, you will be able to view and communicate with your visitor. You will also be able to
remotely operate an electrical door lock or alarm that you have connected to the intercom.
Note: For detailed information on connecting a door lock/alarm to your VBell™ intercom refer to chapter 5 of this
guide.
3.5.1 Do Not Disturb Mode
To prevent the VBell™ app from notifying you of incoming calls you can activate the Do Not Disturb Mode.
This can be done in the Settings page which can be accessed by pressing the “Setting” button on the
bottom left of your Account menu.

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3.5.2 Call History
You can view a log of past calls in the History page of the VBell™ app. The log includes a time stamp and an
image of the caller which can be accessed by pressing the camera icon next to the call details.
Note: The call history is limited to the 30 most recent calls.
3.5.3 VBell™ Video VoIP Intercom Options Menu
You can access your VBell™ Video VoIP Intercom’s option menu by clicking the image of a gear in the My
DoorPhone section of your Account menu.
In the options menu, you will be able to;
 Rename your intercom
 Authorise access to the intercom for another user (Share setting)
 Delete your intercom
 Check your intercom’s IP address (Find IP)

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3.5.4 Sharing Access to your VBell™ Video VoIP Intercom
To enable another user access to your VBell™ Video VoIP Intercom head to the “Share Setting” menu and
click “Add Sharer”.
You will be asked to input their Account name (username). Alternatively, you can scan the QR code located
in the other users “Setting” screen.
Once you have authorised another user to access you VBell Video VoIP Intercom they will be able to
receive and initiate calls with the intercom. They will not, however, be able to share the intercom with any
other users and the original user can remove their authorisation at any time by pressing the “Delete”
button next to the users Account name in the “Sharer Setting” menu.
Intercom’s that have been shared with you will show up under the “Share DoorPhone” section of the
Account menu.

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Chapter 4: Accessing your VBell™ Video VoIP
Intercom’s Configuration Portal
You can access the full configuration settings for your VBell™ Video VoIP Intercom by typing its local IP address in the
address bar of your web browser. Your VBell™ Intercom’s IP can be found by using the “Find IP” function on your VBell™
app or by looking it up on your router’s interface.
The default User ID and Password are the same: admin
The web configuration portal consists of a menu bar on the left side of the screen with four categories:
 Status
 Service
 Device
 System
4.1 Status
In the “Status” category, you will be able to find you VBell™ Video VoIP Intercom’s device info and service status.
4.1.1 Device Info
Here you will be able to find your products hardware and firmware versions.
To ensure you are running on the latest firmware make sure to check
http://220.135.186.178/dp104/firmware/download.html and download the latest version.

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Detailed instructions on upgrading your VBell™ Intercom’s firmware version can be found in section 4.X.X
of this manual.
4.1.2 Service Status
In this section, you will be able to find your VBell™ Intercom’s network and phone status.
4.2 Service
In this category, you will find the VBell™ Video VoIP Intercom’s SIP settings, login settings, RTSP settings and video
and call settings.
4.2.1 SIP settings
In this section you can setup your SIP configuration settings. If you have no SIP server at your premises
VBell™ offer you to use free VBell™Cloud service (by default). If you using third party App like ‘Fibaro
Intercom’ please refer to ‘VBell integration with Fibaro App.pdf’ document.

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4.2.2 Calls
Here, you can set up the ring time and call duration limit for calls initiated by the VBell™ Video VoIP
Intercom’s “CALL” button. You can also turn on and off the ring tone.
4.2.3 Video
In this section, you can set the VBell™ Video VoIP Intercom camera’s video framerate, image resolution
and video quality.

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4.2.4 RTSP Server
The Real Time Streaming Protocol (RTSP) server allows you to watch a live video feed from your VBell™
Video VoIP Intercom once you have connected it to your RTSP server.
4.2.5 Web Server
Here, you can change your web configuration portal’s User ID (account) and password. Do not forget to
click modify to save your changes.
4.3 Device
In this category, you will find your VBell™ Video VoIP Intercom’s volume settings, live camera feed and settings
4.3.1 Volume Control
In this section, you can adjust the devices speaker and microphone volume. It is recommended that you
keep AEC (Acoustic Echo Cancellation) enabled to maintain a clear sound.

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4.3.2 Camera
Here you can find a live camera feed as well as camera configuration settings.
4.3.3 Relay
The relay timer allows you to change how long the output from the DI/DO relay is active for.
4.4 System
4.4.1 Network
The network settings can be found under System>Network. VBell™ Video VoIP Intercom supports Ethernet
and PPPoE. Please check your existing LAN settings and adjust if required.
Security precautions: Your local LAN router must be equipped with MAC filtering to secure your network.
It’s recommended that you enable this option before commissioning your systems connected to the local
LAN.

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4.4.2 Date & Time
Your VBell™ Video VoIP Intercom automatically configures the date and time however if you need to
change this information you can do it here.
4.4.3 Maintenance
In this section, you can upload and install the latest available firmware for your VBell™ Video VoIP
Intercom.
Download the latest firmware here: http://220.135.186.178/dp104/firmware/download.html
4.4.4 Reset to defaults
Option A: Please remember all your entered setting for your VBell™ Video VoIP Intercom will be back to
defaults if you decided to use this function.
Option B: When you power up device hold ‘Call’ button for 40 sec until front LED light will flash and
continue to hold until tone will sound. Then release button and wait about 5 min for device to reset.
4.4.5 Reboot
You can reboot your VBell™ using this function. It will be necessary to reboot the device if you have made
significant changes to its settings such as changing network settings.

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Chapter 5: Connecting a Door Lock/Alarm to your
VBell™ Video VoIP Intercom
VBell™ Intercom allows you to connect and control external devices like electrical door lock/alarm via the DI/DO cable.
DI/DO cable is pre-installed. DO (digital output) contacts and DI (digital input) contacts marked in different colours:
Please refer to your door lock wiring diagram before you connect it to VBell™ Intercom. Typical but not common diagram
presented below:
Chapter 6: System configuration diagrams

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WHOLESALE INQUIRIES
VBell™ is distributed in Australia and New Zealand by Digital Home Systems Pty Ltd Email: [email protected]
Web: www.digitalhomesystems.com.au Phone: 1300+ZWAVE (1300 099 283) or [phone]
RETAIL SALE INQUIRIES
Full list of authorised VBell™ retailers and installers: https://digitalhomesystems.com.au/where-to-buy
LEGAL DISCLAIMER
The information in this document is subject to change without notice. Digital Home Systems Pty Ltd (DHS) does not make any representations or warranties (implied or
otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss, nor any damage, including but not limited to special,
incidental, consequential, or other damage. In particular, the functionality and any future changes in Fibaro Intercom App or any other Fibaro product related to this
integration manual is outside of Digital Home Systems Pty Ltd responsibility.
VBell™ trade mark is own by Digital Home Systems Pty Ltd. Fibaro™ trade mark is own by FIBAR Group S.A.
© 2017 Digital Home Systems Pty Ltd. All rights to this document are reserved.