Digital Monitoring Products 9800 SERIES User manual

9800 SERIES
GRAPHIC TOUCHSCREEN KEYPAD
Installation Guide
TO DAY
WEDNESDAY
82
98 77
CURRENT
HI LO
85 68
HI LO
98 77
Panic
Chime
Reset
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1
TABLE OF CONTENTS
Description .................................... 2
Select a Location.......................... 3
Install the Keypad......................... 4
Remove the Cover................................4
Install the 9862 Keypad .....................4
Install the 9862USB Keypad.............6
Connect the Keypad .................... 8
Wireless Keypad Association ..........8
Auto Pair .................................................9
Device Setup...........................................9
Program the Keypad .................... 10
Access the Installer Options Menu 10
Test the Keypad ............................ 14
Access the Installer Options Menu 14
Exit the Installer Options Menu.......14
End User Training ......................... 15
Using the Keypad ......................... 16
Enter characters in the Keypad .. 18
Number Pad............................................18
Standard Keyboard..............................18
Carousel Menu Options ............... 19
Carousel Z-Wave Items......................19
Edit Z-Wave Icon..................................19
Shortcut Items .......................................19
Panic Icons ..............................................19
Arming the System....................... 20
Disarming the system .................. 20
Appendix ....................................... 21
Replace the Keypad Battery ............21
Update Keypad Firmware (Service
Technicians Only)..................................22
Credentials Compatibility..................22
Compliance Specifications ......... 23
FCC Information ........................... 24
Industry Canada Information...... 25

2
DESCRIPTION
DMP 9800 Series Wireless Graphic Touchscreen Keypads oer flexible features and
functionality. Each keypad provides:
• AC Power/Armed LED
• Full color touchscreen display
• Built–in proximity card reader
• Internal speaker
• Wireless communication
• 12VDC plug–in power supply (9862)
• 5VDC plug–in power supply (9862USB)
• Internal rechargeable 3.7V lithium battery
• Micro SD card slot for customized logo
• Icon-driven operation
• Wall tamper protection (9862)
• Two snap–in deskstand legs (9862USB)
• Optional backboxes for conduit or wall–mount applications

3
SELECT A LOCATION
9800 Series Wireless Graphic Touchscreen Keypads provide a built–in survey
capability to allow one person to confirm keypad communication with the wireless
receiver or panel. This allows you to determine the best location for the keypad.
1. Press Options in the carousel menu.
2. Press the installer options icon at the bottom-left corner of the screen.
3. Enter 3577 (INST) and press CMD.
4. Press the select key under KPD RF to start the survey communication. The
keypad displays its wireless serial number and RF SURVEY. Determine if
communication is confirmed or faulty.
Confirmed: When successful communication has been established, the AC
Power/Armed LED turns blue.
Faulty: If communication has not been established, the keypad AC Power/
Armed LED turns red. Relocate the device or wireless receiver until the
survey LED confirms clear communication.
1

4
INSTALL THE KEYPAD
Remove the Cover
1. Insert a flat screwdriver into one of the slots on the bottom of the keypad
housing. Gently lift the screwdriver handle upward. Repeat with the other
slot.
2. Using your hands, gently separate the cover from the base. Set aside the
cover and keypad components.
Install the 9862 Keypad
9862 Keypads are designed to install on any single-gang switch box or flat
surface. Do not mount on metallic surfaces or boxes. Follow these steps to
mount the keypad on a wall or flat surface.
1. Feed the power supply harness through the case. See Figure 1. Do not
connect the power supply harness to the J5 header on the keypad.
2. Using the supplied screws, secure the keypad base to a wall or box.
Ensure the tamper switch makes proper contact with the wall.
3. Observe polarity on the power supply harness and connect the black
wire to the negative terminal on the power supply. Connect the red wire
to the positive terminal on the power supply.
4. Connect the other end of the power supply harness to the J5 header on
the keypad without removing the PCB from the keypad housing.
5. Plug the power supply into an outlet not controlled by a switch.
2

5
+
_
Figure 1: Install the 9862 Keypad
Feed Power
Supply Harness
Here
Tamper
Switch
Surface and Switch
Box Mounting Holes
Power Supply
Power Supply Harness
J5 Header

6
Install the 9862USB Keypad
9862USB Wireless Graphic Touchscreen Keypads are intended for tabletop use. Follow
these steps to attach the desk stand legs and power the 9862USB keypad. See Figures 2,
3, and 4.
1. Insert one leg into the holes on the back of the keypad.
2. Slide the leg upwards until the leg firmly snaps into place. Repeat the process to
attach the second leg. See Figure 2.
3. Fit the transformer strap on the transformer, ensuring the strap slit is facing up and
the adapter plugs are fed through the strap plug openings. See Figure 3.
4. Feed the micro USB end of the power supply cable through the two slits in the
transformer strap, then plug the USB end into the USB port on the adapter.
5. Remove the center screw from the power outlet plate.
6. Plug the power supply into the outlet.
7. Place the outlet screw through the hole in the plastic strap and secure it into the
outlet.
8. Plug the micro USB end of the cable into the back of the keypad. See Figure 4.

7
Figure 3
Figure 2
Figure 4
Micro
USB
Transformer
and Strap

8
CONNECT THE KEYPAD
Connect the keypad to the panel by using one of the following options: Wireless
Keypad Association, Auto Pairing, or manually at the keypad in Device Setup. A
maximum of four keypads can be paired with each panel.
Wireless Keypad Association
XTLplus
1. Press Options in the carousel menu.
2. Press the installer options icon at the bottom-right corner of the screen.
3. Enter 3577 (INST) and press CMD
4. Press KPD RF to start the RF survey communication. The keypad
displays its wireless serial number and RF SURVEY. When successful
communication has been established, the AC Power/Armed LED turns
blue. If communication has not been established, the LED turns red.
XTLN
Press the reset button three times. The yellow LED at the top of the panel will
begin flashing between each press. When communication is confirmed, the
LED will turn green and will stay on steady.
XT30/XT50 or XR150/XR550 Series Panels
Reset the panel three times. The yellow LED at the top of the panel will begin
flashing between each press. Wait For sixty seconds. When communication is
confirmed, the LED will turn green and will stay on steady.
3

9
Auto Pair
Auto pairing automatically connects your keypad to the panel. This option is only
available for 9800 Series Wireless Graphics Touchscreen Keypads running Version 109
or higher that do not have a previously assigned house code. After powering the XTLplus
and the keypad, the keypad displays Pairing Keypad With System... and a ten minute
pairing timer begins.
Confirmed: The keypad home screen displays, signaling that pairing is complete.
Faulty: The keypad displays Pairing Failed, followed by the Reset screen. Reset
your panel and press Pair to restart the pairing process. The panel will auto pair
with wireless keypads until it pairs with four keypads or until ten minutes have
passed.
Device Setup
1. Program the keypad as a device in DEVICE SETUP.
2. Enter the eight-digit SERIAL# and continue to program the device as directed in the
appropriate panel programming guide .

10
PROGRAM THE KEYPAD
The Keypad Options menu allows installation and service technicians to
program the keypad. Access the Installer Options menu and program the keypad
using the following information.
Access the Installer Options Menu
1. Press Options in the carousel menu.
2. Press the icon at the bottom-left corner of the screen.
3. Enter 3577 (INST) and press CMD.
4. Press KPD OPT.
DEFAULT KPD MSG
Enter a custom message to display at the top of the home screen.
Press a select area to clear the default message and enter a new
message of up to sixteen characters. See Type in the Keypad.
ARM PANIC KEYS
Use this option to enable or disable the panic icons. Press the icon
name; PN (panic), EM (emergency), or FI (fire). An asterisk displays
next to the icon if enabled and displays for the user in the carousel
menu under Panic.
NO OF USER CODE DIGITS
When programming a credential, the keypad can recognize codes 4-10
digits in length. Press a select area to enter the code length. Default is
5.
4

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ALL? DELAY
When arming with a proximity credential for user code entry, the keypad defaults to
YES for an Area system or AWAY for a Home/Sleep/Away system. Select the number
of seconds (1-9) the keypad should wait before arming Area and Home/Sleep/Away
systems. Enter 0 (zero) to disable this feature.
ENABLE TAMPER?
If the keypad is mounted on a wall, select YES to enable the wall tamper. Default is NO.
CARD OPTIONS
Press DMP then CMD if using a DMP credential. Press CUSTOM then CMD if using a non-
DMP credential. If you selected CUSTOM, continue to WIEGAND CODE LENGTH.
WIEGAND CODE LENGTH
If using a custom credential, enter the total number of bits to be received in Wiegand
code, including parity bits. Press the display to enter a number between 0-255. Default
is 26. Typically, an access card contains data bits for a site code, a user code, and start/
stop/parity bits. The starting position location and code length must be determined and
programmed into the keypad. See Figure 5.
01110101101101010001100111
First Bit
Received
Position = 0
Site Code
Position = 1
Length = 8
User Code
Position = 9
Length = 16
Last Bit
Received
Position = 25
In this example the Wiegand Code Length = 26 bits.
Figure 5

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SITE CODE POSITION
Enter the site code start position in the data string. Press any select area and enter a
number between 0-255. Default is 1. Press CMD to save the entry.
SITE CODE LENGTH
Enter the number of characters the site code contains. Press any select area and enter a
number between 1-16. Default is 8. Press CMD to save the entry.
USER CODE POSITION
Define the user code start bit position. Press any select area and enter a number between
0-255. Default is 9. Press CMD to save the entry.
USER CODE LENGTH
Define the number of user code bits. Press any select area to enter a custom number.
Custom numbers can only be a number between 16-32. The default is the DMP value of 16.
Press CMD to save the entry.
REQUIRE SITE CODE
Press YES to use a site code for non–DMP cards. Press CMD to view the site code entry
display. Default is NO. In addition to User Code verification, door access is only granted
when any one site code programmed at the SITE CODES entry option matches the site
code received in the Wiegand string. You can program up to 8 three-digit site codes. A
card with a site code greater than three digits cannot be used. Only use cards with three-
digit site codes.

13
SITE CODES 1-4
Enter site codes 1-4 left to right separated by > characters. Press the >character to add,
delete, or change the site code. Site code range is 0-999. Press CMD to save the entry.
See Type in the Keypad to locate the >character.
SITE CODES 5-8
Enter site codes 5-8 left to right separated by > characters. Press the >character to add,
delete, or change the site code. Site code range is 0-999. Press CMD to save the entry.
See Type in the Keypad to locate the >character.
SYSTEM OPTIONS
Program the keypad as the same system type selected in panel programming. Select HSA
when zones are assigned to bedrooms in order for the sleep area to be active.
DEALER LOGO
To add a custom dealer logo, insert a Micro SD card containing the logo file into the slot
on the right side of the keypad. Select ADD to upload the file. At ADDING LOGO SURE?,
select YES. ADDING LOGO COMPLETED displays to confirm a successful upload.
DEALER INFO
To include information about the dealer when the custom logo is pressed on the home
screen, select ADD. The keypad displays ADDING INFO SURE?. Press YES to proceed.
ADDING INFO COMPLETED displays to confirm a successful upload. Press and release the
Micro SD card to eject it from the keypad.

14
TEST THE KEYPAD
The keypad diagnostic menu allows installation and service technicians to test
keypad operation.
Access the Installer Options Menu
1. Press Options in the carousel menu.
2. Press the icon at the bottom-left corner of the screen.
3. Enter 3577 (INST) and press CMD.
4. Press KPD DIAG.
INPUT WIEGAND
This option tests the internal reader input from proximity credentials.
OKAY displays each time a good proximity read is received.
Exit the Installer Options Menu
Press CMD until the display returns to the Installer Options screen. Select
STOP to exit the Installer Options menu.
5

15
END USER TRAINING

16
TO DAY
WEDNESDAY
82
98 77
CURRENT
HI LO
85 68
HI LO
98 77
Options
Keypad
User Codes
Schedules
DISARMED
Navigation
Arrows
Interactive Shield &
System Arming Status
Interactive
Dealer Logo
Carousel Menu
Weather
AC Power/Armed LED &
Credential Reader
USING THE KEYPAD
Home Screen
The keypad allows users to control their system from one place. Users can use it to arm
and disarm their system, verify alarms, add user codes, adjust the volume, tone, and
brightness of the keypad, and more.

17
Interactive Logo
Pressing the logo in the top left corner of the screen allows the user to access the security
provider's contact information.
Interactive Shield & System Arming Status
Pressing the shield allows the user to arm and disarm their system. It also displays the
system’s current arming status.
Weather
The keypad home screen displays the current local weather conditions.
Carousel Menu
The carousel menu allows users to adjust the keypad to their specific needs. Users can use
the navigation arrows to access options that let's them activate door Chime, access the
keypad, and adjust their Z-Wave devices.
Options
Pressing Options in the carousel menu allows users to adjust keypad volume, tone, and
brightness. It also allows users to choose what they want to display in the carousel menu.
AC Power/Armed LED Operation & Credential Reader
The LED at the top of the keypad indicates the keypad’s power status and the panel’s
armed status.
Operate the Keypad

18
ENTER CHARACTERS IN THE KEYPAD
Number Pad
1. Choose a character from the table.
2. Identify the Number the character correlates
with and press it on the number pad.
3. Identify the Select Area for the character and
press that select key or area on the keypad.
4. When the desired letter displays on the
keypad, return to Step 1 to enter another
letter or press CMD if finished.
Standard Keyboard
1. Press ABC to access uppercase letters.
2. Press abc to access lowercase letters.
3. Press !@# to access symbols.
4. Press 123 to access the number pad.
Note: Not all panel prompts accept letters and/
or symbols. For example, pressing “P” at the
“ENTER CODE” prompt will send a “6” to the
panel.
ABC
!@#
123
q w e r t y u i o p
a s d f g h j k l
zx c v b n m CMD
Area
1
Area
2
Area
3
Area
4
Figure 6
NUMBER SELECT KEY OR AREA
12 3 4
1A B C ( [ {
2D E F ) ] }
3G H I ! ^ ~
4J K L ? “ |
5M N O / \ `
6P
Q
R & $
7S T U @ %
8V W X , =
9Y Z space : _ ;
0- + . ‘ * < # >