Digital Watchdog DW-BJCUBE4T-DL User manual

State of the art hyper-optimized video management platform designed for ease, speed and eciency.
Blackjack® Cube-DL™ — Up to 480Mbps
or up to 3 MEGApix® Pano™48MP IP cameras (DWC-PZV2M72T)
DW-BJCUBE4T-DL DW-BJCUBE8T-DL DW-BJCUBE12T-DL DW-BJCUBE16T-DL DW-BJCUBE20T-DL
Quick Start Guide
WHAT’S IN THE BOX
Cube-DL™ server 1Keyboard and mouse 1 set
Quick start guide 1Power cable 1
Tel: [phone]
Technical Support Hours: 9:00AM – 8:00PM EST, Monday through Friday
digital-watchdog.com
Attention: This document is intended to serve as a quick reference for initial setup.
See the DW Spectrum® IPVMS full manual for more information on features and functionality.
NOTE: Download all you support materials and tools in one place.
1. Go to: http://www.digital-watchdog.com/support-download/.
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part
numbers will populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, Quick start guides (QSG), software and firmware will appear in
the results.
Default Login Information for DW Spectrum® IPVMS
Username: admin Password: admin12345
Default login information for the server’s OS
Username: dwuser Password: Dw5pectrum

BLACKJACK® CUBE-DL™ HARDWARE
SPECIFICATIONS
2
** UPS Recommended
Specifications and components mentioned are subject to change without notice.
B1 AC Power socket
B2 Display port
B3 True HD port
B4 D-Sub port
B5 USB 3.0 ports
B6 USB 2.0 ports
B7 LAN port
B8 Clear CMOS button
B9 PS/2 port
B10 Line-in jack
B11 Line-out jack
B12 Microphone jack
B13 NIC port (connect to
camera network)
F1 HDD LED
F2 Power button / Power LED
F3 5.25" bay
F4 USB 2.0 port
F5 Microphone jack
F6 Headphone jack
F7 USB 2.0 port
F1 F2
F4
F6
F3
F5
F7
Front
B1
B4
B8
B6
B7
B11
B2 B3 B5 B12 B13
B9
B10
Back
Model Blackjack® Cube-DL™
Included IP licenses 4
Form factor Desktop
Operating
system
Windows®10 IoT DW-BJCUBExT-DL
OS on SSD Yes
CPU Intel®Core™ i7®processor
Memory 16GB
Ethernet port 2x gigabit Ethernet (RJ45)
System Max. video storage rate (Mbps) 480Mbps
(3 MEGApix® Pano™ 48MP cameras — DWC-PZV2M72T)
Storage Maximum hard drives 1 x SSD + 2 x SATA HDD
Maximum storage 20TB
Video-out Outputs D-Sub, true HD, Display port
Resolution HD 1080p
Pre-loaded VMS software DW Specturm® IPVMS
Remote clients Cross platform - Windows®, Linux Ubuntu®and Mac®
Mobile apps iOS® and Andriod®
Keyboard and mouse Included
Power supply 300W**
Operating temperature and humidity 41°F~104°F / 20~90% RH
Dimension (WxDxH) (inches) 8.5" x 13" x 7.5"
Warranty 5 year limited
WARNING For an optimal system configuration, it is recommended that a UPS (Uninterrupted Power Supply) be used to power
the setup.
Dual monitors are not recommended due to CPU performance. To connect two monitors to the server, go to the
display setup to activate the second monitor.
Default Login Information for DW Spectrum® IPVMS
Username: admin Password: admin12345
Default login information for the server’s OS
Username: dwuser Password: Dw5pectrum

STEP 1: Connect external devices, power and network.
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the Ethernet ports (B13 on the diagram).
Configure the camera’s network first, then configure the server’s local network.
2. Connect the server to an appropriate power source. It is recommend to use 750VA or higher UPS system.
3. Power up the server if the server does not turn on automatically by pressing the power button on the front of the
server. (F2 on the diagram).
* Connecting the power cable to the live power source may turn on the server automatically.
Quick Start Guide
SETTING UP THE SERVER
PoE switch for cameras
3

4
STEP 2: Configure date and time
1. Double-click on the date and time icon on the desktop.
2. Change time zone if it is not correct (default is UTC-08:00 Pacific Time).
Press OK after selecting the correct time zone.
Click “Change date and time…” to update the date and time if they are not correct.
* Verify the time zone before updating the date and time. Time may show 2 or 3 hours o due to incorrect
time zone.
P OK af el i he c Ti
Press OK after adjusting to the correct date and/or time.
4. Press OK to close the date and time when done.
STEP 3: Configure network
Please have the following information ready before starting the network configuration.
* Camera network and local network cannot be on the same network.
Camera network Local network (LAN)
IP address
Subnet mask / Netmask
Default gateway / Gateway Not applicable
DNS servers Not applicable
NOTE The Blackjack® server’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet
Service Provider for the information.

Quick Start Guide
5
1. Double click on the “Network Connections” on the desktop.
2. Right click on the Ethernet with cable connected and click “Properties”.
on 4 ( v4) oper
3. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
4. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
5. Enter IP address and subnet mask of the camera network. (Do not enter anything for the default gateway, preferred
DNS server and alternate DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local
network. Contact your network administrator for more information.

6
6. Click OK to close then click close to go back to network connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click “Properties”.
8. Select “Internet Protocol Version 4 (TCP/IPv4”) and click “Properties”.
9. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
10. Enter IP address and subnet mask of the camera network.

Quick Start Guide
7
by c ng X upper ght
CONFIGURE CAMERAS USING DW IP FINDER
Refer to the camera’s QSG to configure any DW® IP camera’s IP address using DW®IP finder™.
DW Spectrum® IPVMS client
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform
port forwarding on your router to access the server. Contact your Network Administrator or Installer for
additional information
11. Click OK to close then click close to go back to network connections.
12. Connect a network cable to the Ethernet port B7 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections dialog.
OPTION 1: Double-click the DW Spectrum®
desktop icon.
OPTION 2: Go to ‘Start’
on the bottom left and
select DW Spectrum®
in the Digital Watchdog
folder
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® software on the Windows-based E-RACK:
OR
Windows

8
STEP 1: Initial run from the Blackjack®server
1. Open the DW Spectrum®client by double click on the DW Spectrum®icon
2. Click on the pre-configured server.
Login : admin
Password : admin12345
SETTING UP DW SPECTRUM® MEDIA SERVER
3. Enter the password and click connect.
*Default password: admin12345 (case sensitive).

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Quick Start Guide
STEP 2: To rename the server
1. Right-click on the server name listed on the resources then click server settings.
2. Go to the general tab and enter the new server name in the name field. Click OK.

10
STEP 3: To check for updates
1. Click on the menu then click “System Administration”.
2. Go to the updates tab. If the system requires updating, click on the update system button.

11
Quick Start Guide
3. Click OK when the update is completed.
STEP 4: Enter and activate licenses
1. Go to the system administration window and click on the license tab.
2. Enter the license key and click “Activate License”. An Internet connection is required.
*Click on “Activate Trial License” if you have not purchased a valid license key.
*If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be
disabled.

12
STEP 5: Configure recording
1. Right-click on a camera in the resource tree to setup recording. Click on camera settings from the context menu.
3. Click OK to when the license key is activated.

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Quick Start Guide
2. Go to the recordings tab.
3. Click to turn on recording.
4. Configure the camera’s schedule settings for quality, FPS and recording type.
5. Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.

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*Click “All” to apply the recording settings to the entire schedule.
6. A red dot will appear next to the camera in the resource tree once recording is started.

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Quick Start Guide
STEP 6: Backup database
1. Go to the system administration window and click on the general tab.
2. Click “Create Backup…”.
3. Navigate to the folder you want to save the database and enter a name for the backup file. Click save.
*It is strongly recommend to backup your data to an external storage media as well.
NOTE: More information and instructions are available in the
DW Spectrum® IPVMS user manual.

* Except Storage Server version
Important: OS not listed will be not be supported by DW® Tech Support
www.digital-watchdog.com
[e-mail]
Rev: 01/22
Copyright © Digital Watchdog. All rights reserved.
Specifications and pricing are subject to change without notice.
Tel: [phone]
Fax: [phone]
TROUBLESHOOTING TIPS
Problem Possible solutions
My camera does not
auto-discover
1. Is the camera in the same LAN network as the media server?
2. Is your camera compatible with DW Spectrum®? (Refer to our website for full list of supported cameras.)
3. Is the camera updated to its latest firmware?
4. If your camera is integrated with DW Spectrum® via ONVIF, make sure ONVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect
all supported devices.
Videos are slow 1. Are you accessing the same cameras from multiple clients? (LAN and WAN)
2. Do you have a Gigabit network? Check your network speed.
My camera appears
disconnected
1. Under camera settings, make sure the user name and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest firmware available.
5. Make sure that the camera is connected to the same network as the server.
6. If you are connecting to a camera that is integrated with DW Spectrum® via the ONVIF protocol (see list), make
sure ONVIF is enabled.
7. Make sure your user has permissions to view that specific camera.
I cannot get playback
video from my camera
1. Do you have network connection between client and server (in case server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and
environment.
4. On the server side, check the media server log to make sure the camera you are trying to watch has not been
unexpectedly disconnected.
I get an ‘unauthorized’
message on my camera
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under
the camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.
Recommended specs for the full client
DW SPECTRUM SYSTEM REQUIREMENTS
Single-monitor DW Spectrum
workstation
Dual-monitor DW Spectrum
workstation
Quad-monitor DW Spectrum
workstation
Processor Intel i5 8th gen or AMD Ryzen 5
3000 Quad-Core or better
Intel i7 8th gen or AMD Ryzen 7
3000 Quad-Core or better
Intel i9 or AMD Ryzen 9 Quad-Core
or better
Video card Intel HD Graphics onboard GPU or
better
Intel HD Graphics onboard GPU or
better GeForce GTX 1650 or better
RAM 8 GB DDR3 1600 MHz or better 16 GB DDR3 1600 MHz or better 32 GB or better
NIC 1Gbps or better 2 x 1 Gbit or better 2 x 1 Gbit or better
Storage Dedicated SSD or NVME disk for the
OS, 128 GB or larger
Dedicated SSD or NVME disk for the
OS, 128 GB or larger
Dedicated SSD or NVME disk for the
OS, 128 GB or larger
OS
supported
Microsoft Windows OS
• Windows 8 – Released: October 2012 | EoS: 01/2023
• Windows 8.1 – Released: October 2013 | EoS: 01/2023
• Windows 10 – Released: July 2015
• Windows Server 2012 – Released: August 2012 | EoS: 10/2023
• Windows Server 2012 R2 – Released: October 2013 | EoS: 10/2023
• Windows Server 2016 – Released: October 2016 | EoS: 01/2027
• Windows Server 2019 – Released: October 2018 | EoS: 01/2029
Ubuntu (Debian-based Linux) OS
Ubuntu 16.04 LTS “Xenial Xerus” – Released: April 2016 | EoS: 04/2024
Ubuntu 18.04 LTS “Bionic Beaver” – Released: April 2018 | EoS: 04/2028
Macintosh OS
• macOS 10.14 “Mojave” – Released: September 2018
• macOS 10.15 “Catalina” – Released: October 2019
• macOS 11.0, 11.1, 11.2 “Big Sur” – Released: November 2020
**NOTE: DW Spectrum IPVMS for macOS is only supported by the DW Spectrum Client.