Digital Watchdog DW-BJER3U User manual

State of the art hyper-optimized video management platform designed for ease, speed and eciency.
Blackjack® E-Rack™ — Up to 128 2.1MP/1080p IP cameras (true HD resolution)
DW-BJER2U DW-BJER3U DW-BJER4U
Default Login Information for DW Spectrum® IPVMS
Username: admin Password: admin12345
WHAT’S IN THE BOX
E-Rack™
server 1Keyboard and mouse 1 set
miniDP to true
HD output
adapter
4 sets
Quick start
guide 1Power cable 2 set
Tel: [phone]
Technical Support Hours: 9:00AM – 8:00PM EST, Monday through Friday
digital-watchdog.com
Attention: This document is intended to serve as a quick reference for initial setup.
See the DW Spectrum® full manual for more information on features and functionality.
NOTE: Download all your support materials and tools in one place.
1. Go to: http://www.digital-watchdog.com/support-download/.
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part
numbers will populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, Quick start guides (QSG), software and firmware will appear in
the results.
DW-BJER4U
DW-BJER2U DW-BJER3U
Quick Start Guide

NOTE VGA and HD outputs are DISABLED on the back of the server. For local monitoring connection, use the 4x mini display ports on the
right side of the hardware (B17). Use the mini DP to DVI and DVI to HDMI converters included in the E-RACK’s accessory box.
* For 10TB HDD – RAID5 Configuration reduces raw storage size by the equivalent of one (1) HDD size
** UPS recommended
BLACKJACK® E-RACK™ HARDWARE
SPECIFICATIONS
2
Default login information for pre-installed DW Spectrum® IPVMS
Username: admin Password: admin12345
B1 Power - SMPS
B2 2x SSD drive bay for OS
B3 2x USB 2.0 ports
B4 Keyboard / mouse connector
B5 VGA port (Disabled)
B6 Serial port
B7 2x HDMI ports (Disabled)
B8 2x network ports
B9 2x USB 2.0 ports
B10 2x USB 3.0 ports
B11 Center / LFE out
B12 Line in
B13 Surround out
B14 Line out
B15 SPDIF out
B16 Mic in
B17 Mini display ports
F1 Power button
F2 Reset / reboot system
F3 Power LED
F4 HDD LED
F5 Network 1 LED
F6 Network 2 LED
F7 Power failure LED
F8 Overheat LED
F1
F2
F4
F6
F8
F3
F5
F7
B1
B2 B3 B9
B10
B5 B15 B14 B17
B16B7
B4 B6 B11
B12
B13
B8
MODEL Blackjack® E-Rack™ 2U - 12 bay Blackjack® E-Rack™ 3U - 16 bay Blackjack® E-Rack™ 4U - 24 bay Blackjack® E-Rack™ 4U - 36 bay
Maximum IP cameras 128
Included IP licenses 8
Form factor Rack mount
Operating system
Windows®10 64 bit DW-BJER2UXXT DW-BJER3UXXT DW-BJER4UXXT
Linux®Ubuntu®DW-BJER2UXXT-LX DW-BJER3UXXT-LX DW-BJER4UXXT-LX
OS on SSD 2x 150GB SSD (1 RAID mirrored)
CPU Intel® i7® processor
Memory 16GB
NIC 2x Gigabit Ethernet (RJ45)
System Max video storage rate (Mbps) 600 Mbps
Storage Maximum hard drives 2 x SSD + 12 x HDD 2 x SSD + 16 x HDD 2 x SSD + 24 x HDD 2 x SSD + 34 x HDD
Maximum storage 110TB RAID 5 150TB RAID 5 230TB RAID 5 310TB RAID 5
Video-out Outputs 4x HD display port outputs, simultaneous monitors
Video card AMD FinePro W4100
Keyboard and mouse Included
Rail-kit Included
Power Dual 920W**, redundant power supply Dual 1280W**, Redundant Power Supply
Operating temperature and humidity 41°F-104°F / 20-90% RH
Dimension (WxDxH) (inches) 17.2” x 25.5” x 3.5” 17.2” x 25.5” x 5.25” 17.2" x 25.5" x 7"
Warranty 5 year limited

SETTING UP THE SERVER
STEP 1: Connect external devices, power and network.
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the Ethernet ports (B8 on the diagram).
Configure the camera’s network first, then configure the server’s local network.
2. Connect the server to an appropriate power source. It is recommended to use a UPS system.
* 3000VA or higher is recommended.
3. Power up the server if the server does not turn on automatically by pressing the power button on the front of the
server. (F2 on the diagram).
* Connecting the power cable to the live power source may turn on the server automatically.
Press OK after selecting the correct time zone.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
Click “Change date and time…” to update the date and time if they are not correct.
* Verify the time zone before updating the date and time. Time may show 2 or 3 hours o due to incorrect
time zone.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
STEP 2: Configure date and time
Windows®
1. Double-click on the date and time icon on the desktop.
2. Change time zone if it is not correct (default is UTC-08:00 Pacific Time).
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
SETTING UP THE E-RACK
STEP 1: Connect Peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse and network cable to one of the ethernet ports (B8 on the diagram) Configure the camera network first
then will configure local network later.
2. Connect the server to an appropriate power source. Recommend to use UPS system
*recommend to use 3000VA or higher.
3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the P-RACK. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the serverautomatically
STEP 2: Configure Date and Time
Windows
1. Double click Date and Time icon on the Desktop.
2. Change Time zone if not correct (default is UTC-08:00 Pacific Time)
Press OK after selecting the correct Time zone.
Click Change date and time… to update the date and time if they are not correct.
* Verify the Time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect Time zone.
Quick Start Guide
3

Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Linux
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to the correct
Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list, select the correct city. (e.g.,
New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
Press OK after adjusting to the correct date and/or time.
4. Press OK to close the date and time when done.
Linux®
1. Update the date and time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave the settings on “Automatically from the Internet”. Enter the
nearest major city to select the correct time zone. If it shows multiple cities in the list, select the correct city. (e.g., New
York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST).
Press OK after adjusting to the correct date and/or time.
4. Press OK to close Date and Time when done.
Linux
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location to the correct
Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list, select the correct city. (e.g.,
New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
4
3. Click X on upper left corner of the Time and Date window when done.
* Closing the window will automatically save the changes made.
STEP 3: Configure Network
Please have the following information ready before starting the network configuration.
Camera Network
Local Network (LAN)
IP Address
Subnet Mask /
Netmask
Default Gateway /
Gateway
Not Applicable
DNS Servers
Not Applicable
* Camera Network and Local Network cannot be on the same network.
Windows
1. Double click Network Connections on the Desktop
2. Right click on the Ethernet with cable connected and click Properties.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider
for the information.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
3. Click X on upper left corner of the Time and Date window when done.
* Closing the window will automatically save the changes made.
STEP 3: Configure Network
Please have the following information ready before starting the network configuration.
Camera Network
Local Network (LAN)
IP Address
Subnet Mask /
Netmask
Default Gateway /
Gateway
Not Applicable
DNS Servers
Not Applicable
* Camera Network and Local Network cannot be on the same network.
Windows
1. Double click Network Connections on the Desktop
2. Right click on the Ethernet with cable connected and click Properties.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider
for the information.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
3. Click X on upper left corner of the time and date window when done.
* Closing the window will automatically save the changes made.

3. Click X on upper left corner of the Time and Date window when done.
* Closing the window will automatically save the changes made.
STEP 3: Configure Network
Please have the following information ready before starting the network configuration.
Camera Network
Local Network (LAN)
IP Address
Subnet Mask /
Netmask
Default Gateway /
Gateway
Not Applicable
DNS Servers
Not Applicable
* Camera Network and Local Network cannot be on the same network.
Windows
1. Double click Network Connections on the Desktop
2. Right click on the Ethernet with cable connected and click Properties.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider
for the information.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
STEP 3: Configure network
Please have the following information ready before starting the network configuration.
1. Double click on the “Network Connections” on the desktop.
2. Right click on “Ethernet with cable connected” and click “Properties”.
Windows®
* Camera network and local network cannot be on the same network.
Camera network Local network (LAN)
IP address
Subnet mask / Netmask
Default gateway / Gateway Not applicable
DNS servers Not applicable
NOTE The Blackjack® server’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet
Service Provider for the information.
5
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
3. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
3. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
4. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
5. Enter IP address and Subnet mask of the camera network. (do not enter anything for the Default gateway, Preferred DNS server and Alternate
DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
Quick Start Guide

4. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
5. Enter IP address and Subnet mask of the camera network. (Do not enter anything for the default gateway, preferred
DNS server and alternate DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local
network. Contact your network administrator for more information.
6
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
6. Click OK to close then click Close to go back to Network Connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click Properties.
8. Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
9. Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
10. Enter IP address and Subnet mask of the camera network.
6. Click OK to close then click close to go back to network connections.
Local Network
7. Right click on the other Ethernet, the one with network cable unplugged, and click “Properties”.
8. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
9. Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
10. Enter IP address and subnet mask of the camera network.

Quick Start Guide
7
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
11. Click OK to close then click close to go back to network connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the network connections dialog.
* Consult with your IT department if you do not know what IP address to use.
11. Click OK to close then click Close to go back to Network Connections.
12. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
13. Close the Network Connections by clicking X on the upper right corner of Network Connections.
Linux
1. Double-click the Network icon on the Desktop
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs, then make
sure the network cable is connected to the PoE switch on the camera network from STEP 1)
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“Method”) as Manual.
6. Click ‘Add’ next to Addresses.
NOTE The Blackjack Cube’s network settings are set to DHCP as default.
Linux®
1. Double-click the network icon on the desktop.
2. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and
downs, then make sure the network cable is connected to the PoE switch on the camera network from STEP 1).
3. Click ‘Options’ at the bottom of the window.
4. Click on the ‘IPv4 Settings’ tab.
5. From the drop-down menu, select connection type (“method”) as manual.
6. Click ‘Add’ next to addresses.
NOTE The Blackjack® server’s network settings are set to DHCP as default.
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. Click on the DNS Servers field box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
7. Enter IP address then press tab on the keyboard to move to netmask.

7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. Click on the DNS Servers field box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. Click on the DNS Servers field box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. Click on the DNS Servers field box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. Click on the DNS Servers field box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
9. Enter the gateway address if required then press enter on the keyboard.
* The gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings’ main page, make sure the Wired Status is marked as “Connected” or “Managed” with the
IP address displayed.
Local Network
12. Select “Wired” with the picture of a network port and repeat 2 to 8 under “STEP 3 Configure Network”.
14. Click save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is connected.
13. Click on the DNS servers field box and enter DNS server address.
NOTE If you are not connecting to the Blackjack®from the same network, you may be required to perform
port forwarding on your router to access the server. Contact your Network Administrator or Installer for
additional information
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
8
7. Enter IP Address then press Tab on the keyboard to move to Netmask.
8. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
9. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
10. Click ‘Save’ to save the settings.
11. In the Network Settings main page, make sure the Wired Status is marked as “Connected” or Managed” With the IP Address displayed.
Local Network
12. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Configure Network.
13. Click on the DNS Servers field box and enter DNS server address.
14. Click Save.
15. Connect a network cable to the Ethernet port B8 on the diagram (page 2) to the switch on the local network.
16. Verify the network is Connected.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
NOTE If you are not connecting to the Blackjack® from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
8. Ignore any populated values and enter the valid netmask value, then press tab on the keyboard to move
to the gateway.

Quick Start Guide
9
OPTION 1: Double-click the DW Spectrum®
desktop icon.
OPTION 2: Go to ‘Start’
on the bottom left and
select DW Spectrum®
in the Digital Watchdog
folder
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® software on the Windows-based E-RACK:
OR
Configure Cameras using DW IP Finder
Refer to the camera’s QSG to configure Digital Watchdog camera’s IP address using DW IP finder.
Spectrum Client
OR
OPTION 2: Go to the dashboard on the top left side.
Search ‘DW’. Click the DW icon.
LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum®
Software on the Linux-Based Cube:
Linux OS OPTION 1: Double-click the DW Spectrum
®
desktop icon.
OPTION 2: Go to ‘Start’ on
the bottom left and select
DW Spectrum
® in the
Digital Watchdog folder
OR
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum®
Software on the Windows-Based Cube:
Windows OPTION 1: Double-click the DW Spectrum
®
desktop icon.
Windows
STEP 1: Initial run from the Blackjack®server
1. Open the DW Spectrum®client by double click on the DW Spectrum®icon.
2. Click on the pre-configured server.
Login: admin
Password: admin12345
SETTING UP DW SPECTRUM® MEDIA SERVER
CONFIGURE CAMERAS USING DW® IP FINDER™
Refer to the camera’s QSG to configure any DW® IP camera’s IP address using DW®IP finder™.
DW Spectrum® IPVMS client
LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® software on the Linux-based E-RACK
OPTION 1: Double-click the DW Spectrum®
desktop icon.
OPTION 2: Go to the dashboard on the top
left side. Search ‘DW’. Click the DW icon.
OR
Linux OS

10
3. Enter the password and click connect.
*Default password: admin12345 (case sensitive).
STEP 2: To rename the server
1. Right-click on the server name listed on the resources then click server settings.
2. Go to the general tab and enter the new server name in the name field. Click OK.

11
STEP 3: To check for updates
1. Click on the menu then click “System Administration”.
2. Go to the updates tab. If the system requires updating, click on the update system button.
*If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be
disabled.

Quick Start Guide
12
3. Click OK when the update is completed.
STEP 4: Enter and activate licenses
1. Go to the system administration window and click on the license tab.
2. Enter the license key and click “Activate License”. An Internet connection is required.
*Click on “Activate Trial License” if you have not purchased a valid license key.
3. Click OK to when the license key is activated.

13
STEP 5: Configure recording
1. Right-click on a camera in the resource tree to setup recording. Click on camera settings from the context menu.
2. Go to the recordings tab.
3. Click to turn on recording.
4. Configure the camera’s schedule settings for quality, FPS and recording type.
5. Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.

Quick Start Guide
14
*Click “All” to apply the recording settings to the entire schedule.
6. A red dot will appear next to the camera in the resource tree once recording is started.

15
STEP 6: Backup database
1. Go to the system administration window and click on the general tab.
2. Click “Create Backup…”.
3. Navigate to the folder you want to save the database and enter a name for the backup file. Click save.
*It is strongly recommended to backup your data to an external storage media as well.
NOTE More information and instructions are available in the
DW Spectrum® IPVMS user manual.

* Except Storage Server version
Important: OS not listed will be not be supported by DW® Tech Support
www.digital-watchdog.com
[e-mail]
Rev Date: 10/19
Copyright © Digital Watchdog. All rights reserved.
Specifications and pricing are subject to change without notice.
Tel: [phone]
Fax: [phone]
TROUBLESHOOTING TIPS
Recommended specs for the full client
Processor Intel®Core®i5 or greater.
Video card Intel®HD Graphics 2500 (or higher) with 1GB dedicated memory.
Recommend NVIDIA or AMD graphics card with 2GB or more memory.
Resolution 1920 x 1080
RAM 16GB
NIC 1Gbps
OS supported
– media server
Tested operating
systems
• Windows®: 7, 8, 8.1, 10/Enterprise.
• Windows Server®: 2008 R2, 2012, 2012 R2, 2016 v1607.
• Ubuntu®LTS: 16.04, 18.04.
Operating system no
longer supported
• 32 Bit operating system (both Windows®and Ubuntu®Linux®).
• Ubuntu®14.04 is no longer supported.
• Windows Server®2008 no longer supported. (Only 2008 R2 is supported).
OS supported
– client
Tested operating
systems
• Windows®: 7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1
Enterprise, 10 Home/Pro/Enterprise.
• Windows Server®: 2008 R2, 2012, 2012 R2, 2016 v1607.
• Ubuntu®LTS: 16.04, 18.04.
• OS X 10.13: “High Sierra”, 10.14: “Mojave”, 10.15 “Catalina”.
1 For Windows 10, i5/i7 processors with 16GB RAM and video card with 2GB or
higher RAM is recommended.
Operating system no
longer supported
• 32 Bit operating system (both Windows and Ubuntu Linux)
• Ubuntu 14.04 is no longer supported.
• Windows Server 2008 no longer supported (Only 2008 R2 is supported)
SYSTEM REQUIREMENTS
Problem Possible solutions
My camera does not
auto-discover
1. Is the camera in the same LAN network as the media server?
2. Is your camera compatible with DW Spectrum®? (Refer to our website for full list of supported cameras.)
3. Is the camera updated to its latest firmware?
4. If your camera is integrated with DW Spectrum® via ONVIF, make sure ONVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect
all supported devices.
Videos are slow 1. Are you accessing the same cameras from multiple clients? (LAN and WAN)
2. Do you have a gigabit network? Check your network speed.
My camera appears
disconnected
1. Under camera settings, make sure the user name and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest firmware available.
5. Make sure that the camera is connected to the same network as the server.
6. If you are connecting to a camera that is integrated with DW Spectrum® via the ONVIF protocol (see list), make
sure ONVIF is enabled.
7. Make sure your user has permissions to view that specific camera.
I cannot get playback
video from my camera
1. Do you have network connection between client and server (in case server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and
environment.
4. On the server side, check the media server log to make sure the camera you are trying to watch has not been
unexpectedly disconnected.
I get an ‘unauthorized’
message on my camera
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under
the camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.