Digital Watchdog Blackjack S-RACK 1U User manual

State of the art hyper-optimized video management platform designed for ease, speed and efciency.
Blackjack™S-RACK — Up to 16 2.1MP Cameras (1080p True HD Resolution)
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Quick Start Guide
ATTENTION This document is intended to serve as a quick reference for initial set-up. See the DW Spectrum™IPVMS full manual for
more information on features and functionality.
Tel: [phone]
Technical Support Hours: 9:00AM – 8:00PM EST, Monday thru Friday
digital-watchdog.com
NOTE: Monitor and network cables are not included.
DW-BJS1U3T-LX DW-BJS1U6T-LX DW-BJS1U9T-LX DW-BJS1U12T-LX DW-BJS1U18T-LX DW-BJS1U24T-LX
Blackjack S-RACK
WHAT’S IN THE BOX
S-RACK Server 1 Set Quick Start Guide 1 Set
OS Recovery USB
(Emergency
Recovery)
1 Set
Keyboard and
Mouse 1 Set Power Cable (x2) 1 Set Patch Cable 1 Set

** UPS Recommended
SPECIFICATIONS S-RACK
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MODEL Blackjack S-RACK 1U
Maximum IP Cameras 16
Included IP Licenses 4
Form Factor Rack Mount
Operating System Linux®Ubuntu®DW-BJS1UXXT
CPU Intel® Quad Core N3150 Processor
Memory 4GB
NIC 2x Gigabit Ethernet (RJ45)
System Max Video Storage Rate
(Mbps) 80 Mbps
Built-in PoE Ports PoE Switch 16 x 10/100Mbps PoE Ports + 2 x Gigabit Uplink Ports
Number of PoE Ports 16 (Class3; 15.4W per Ports)
Storage Maximum Hard Drives 1 x SSD + 3 x HDD
Maximum Storage 24TB
Video-Out Outputs True HD Output, DVI, Display Port
Video Card AMD FinePro W4100
Keyboard & Mouse Included
Power System 300W**
PoE Switch Up to 270W**
Operating Temperature and Humidity 41°F-104°F / 20-90% RH
Dimension (WxDxH) (inches) 17.25” x 20.8” x 1.625”
Warranty 5 Year Limited
BLACKJACK S-RACK HARDWARE
B1 System Power Port
B2 PoE Switch Power Port
B3 10/100Mbps PoE Ports
(Max 15.4W per Port)
B4 1Gigabit Uplink Ports
(Non-PoE Ports)
B5 USB 2.0 Ports
B6 NIC 1 (1Gigabit Ethernet Port)
B7 Display Port
B8 NIC 2 (1Gigabit Ethernet Port)
B9 Audio Ports
B10 DVI-D Output
B11 True HD Output
B12 USB 3.0 Ports
F1 USB 2.0 Ports
F2 Power Status LED
F3 Power Button
F4 HDD Status LED
1. Connect B8 to main local network and internet
2. Connect/Uplink B4 upper port and B6
3. Connect B4 lower port to router or DHCP server (No internet access through B4)
NOTE: B3, B4 and B6 ports should be used for the camera network only.
F1 F3
F2 F4
Front
B1 B2 B4 B10 B11 B12
B3
Back
B8B6B5 B9B7
MAIN LOCAL
NETWORK /
INTERNET
ROUTER / DHCP SERVER
B8
B4
B4 to B6
Network Cable Connection
B4
B3 B6
Ports to be used for
the camera network only
(Patch cable included)

SETTING UP THE S-RACK
STEP 1: Connect peripherals, power and network
1. Connect a monitor, USB keyboard, USB mouse, and network cable to the camera network (B8 on the diagram).
* Cable for the Local Network should be connected after the IP settings are congured.
2. Connect the server to an appropriate power source. Recommended to use 750VA or higher UPS system.
3
Quick Start Guide
MAIN LOCAL
NETWORK /
INTERNET
ROUTER / DHCP SERVER
Monitor
Keyboard
Mouse
UPS System
IP Camera
MAIN LOCAL
NETWORK /
INTERNET
ROUTER / DHCP SERVER
B8

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3. Turn on the server if the server does not turn on automatically.
(Press the Power Button on the front of the BOLT. F2 on the diagram).
* Connecting the power cable to the live power source may turn on the server automatically
STEP 2: Set Date and Time
1. Update Date and Time by clicking on the time on the upper right-hand corner then click “Time & Date settings…”
2. If the server will be connected to the Internet, leave Set the Time to “Automatically from the Internet” and update the Location
to the correct Time Zone. Enter the nearest major city to select the correct Time Zone. If it shows multiple cities in the list,
select the correct city. (e.g., New York for EST, Chicago for CST, Denver for MST, and Los Angeles for PST)
3. Click X on upper left corner of the Time and Date window when done.
* Closing the window will automatically save the changes made.

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Quick Start Guide
STEP 3: Congure Network
Please have the following information ready before starting the network conguration.
Camera Network Local Network (LAN)
IP Address
Netmask
Gateway Not Applicable
DNS Servers Not Applicable
* Camera Network and Local Network cannot be on the same network.
* Netmask is also known as Subnet Mask. Gateway is also known as Default Gateway.
Once you have all the information, double-click the Network icon on the Desktop
1. Select ‘Wired’ that has arrows pointing up and down from the list (If neither of the “wired” are showing arrows up and downs,
then make sure the network cable is connected to the PoE switch on the camera network from STEP 1)
2. Click ‘Options’ at the bottom of the window.
3. Click on the ‘IPv4 Settings’ tab.
4. From the drop-down menu, select connection type (“Method”) as Manual.
5. Click ‘Add’ next to Addresses.
NOTE The Blackjack BOLT’s network settings are set to DHCP as default.
NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider
for the information.

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6. Enter IP Address then press Tab on the keyboard to move to Netmask.
7. Ignore any populated values and enter the valid Netmask value, then press Tab on the keyboard to move to the Gateway.
8. Enter the Gateway address if required then press Enter on the keyboard.
* Gateway is not required on the camera network.
9. Click ‘Save’ to save the settings.
10. In the Network Settings main page, make sure the Wired Status is marked as “Connected”
or “Managed” with the IP Address displayed.
NOTE It must be the same network as the cameras and must not be the same network as the local network.
Contact your network administrator for more information.
Local Network
11. Select Wired with picture of network port and repeat 2 to 8 of STEP 3 Congure Network.

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Quick Start Guide
STEP 1: Initial run from Blackjack®server
1. Open DW Spectrum®Client by double click on the DW Spectrum icon
2. Click on the precongured server.
Login : admin
Password : admin1234
12. Click on the DNS Servers eld box and enter DNS server address.
13. Click Save.
14. Connect a network cable from B10 Ethernet port on the diagram (page 2)
to the switch connecting to the local network.
15. Verify the network is Connected.
NOTE If you are not connecting to the Blackjack®from within the same network, you may be required to perform port forwarding on your
router to access the server. Contact your Network Administrator or Installer for additional information
SETTING UP DW SPECTRUM®MEDIA SERVER
B10

3. Enter password and click connect.
*Default password : admin1234 (case sensitive)
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STEP 2: To rename the server
1. Right click on the server name listed on the Resources then click Server Settings.

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Quick Start Guide
2. Go to General tab, then type in the new server name in the Name eld and click OK.
STEP 3: To check for update
1. Click on the menu then click System Administration.

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2. Go to Updates tab. Click Update System if turned orange.
3. Click OK when update is completed.
*If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be greyed out.

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Quick Start Guide
STEP 4: Enter License
1. Go to System Administration then click License tab.
2. Enter License Key then click Activate License button. (Internet connection required)
*Click on Activate Trial License if you have not purchased the valid license.
3. Click OK to when the License is activated.

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STEP 5: Congure recording
1. Right click on the camera to setup recording, then click Camera Settings.
2. Go to Recordings tab.

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Quick Start Guide
3. Click to turn on recording.
4. Congure Schedule Settings for Quality, FPS and Recording Type.
5. Click and drag mouse over the Recording Schedule to assign the recording setting.
*Click on All to apply to the all schedules.

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6. Red dot will appear next to the camera when the recording is started.
STEP 6: Backuping Database
1. Go to System Administration and click General tab.

Quick Start Guide
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2. Click Create Backup… button.
3. Navigate to the folder where to save and enter name of the backup le then click save.
*Strongly recommend to also backup to the external storage media.
NOTE: More information and instructions are available in the Spectrum 3.0 Manual.

Recommended Specs for the Full Client
Processor Intel Core i5 or greater
Video Card Intel HD Graphics 2500 (or higher) with 1GB Dedicated Memory
Resolution 1920 x 1080
RAM 4GB
NIC 10 / 100 / 1000 Base-T Ethernet
OS Supported
– Media Server
Windows 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Pro, 8.1 Enterprise, 10 Pro/Enterprise
Windows Servers* Any versions of 2008, any versions of 2008 R2, any versions of Server 2012,
any versions of Server 2012 R2
Linux Ubuntu 14.04, Ubuntu 16.04
OS Supported
– Client
Windows 7 Home, 7 Standard, 7 Pro, 7 Ultimate, 8/8.1 Standard, 8/8.1 Pro, 8.1 Enterprise,
10 Home/Pro/Enterprise**
Windows Servers* Any versions of 2008, any versions of 2008 R2, any versions of Server 2012,
any versions of Server 2012 R2
Linux Ubuntu 14.04, Ubuntu 16.04
Mac OSX 10.11, OSX 10.12
SYSTEM REQUIREMENTS
Windows 7
Linux OS
* Except Storage Server version
** For Windows 10, recommend 6th Generation Intel i3/i5/i7 processors with 16GB RAM and video card with 1GB or higher RAM
Important: OS not listed will be not be supported by DW™Tech Support
www.digital-watchdog.com
[e-mail]
Rev Date: 08`/17
Copyright © Digital Watchdog. All rights reserved.
Specications and pricing are subject to change without notice.
Tel: [phone]
Fax: [phone]
TROUBLESHOOTING TIPS
Problem Possible Solutions
My camera does not
auto-discover
1. Is the camera in the same LAN network as the Media Server?
2. Is your camera compatible with DW Spectrum? (Refer to our website for full list of supported cameras.)
3. Is the camera updated to its latest rmware?
4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported
devices.
Videos are slow 1. Are you accessing the same cameras from multiple clients? (LAN & WAN)
2. Do you have a Gigabit network? Check your network speed.
My camera appears
disconnected
1. Under camera settings, make sure the user name and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest rmware available.
5. Make sure that the camera is connected to the same network as the server.
6. If you are connecting to a camera that is integrated with DW Spectrum via the ONVIF protocol (see list), make sure ONVIF
is enabled.
7. Make sure your user has permissions to view that specic camera.
I can’t get playback
video from my camera
1. Do you have network connection between client and server (in case server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.
4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly
disconnected.
I get an ‘unauthorized’
message on my camera
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the
camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.