Dillenger APACHE User manual

APACHE
User Manual
This manual describes how to safely complete nal assembly
and includes tips for use and maintenance
English

2
SAFETY
PLEASE NOTE
Mechanical Safety Check:
Routinely check the condition of your bike. Make sure no fasteners have come loose. Perform
a visual inspection of the whole bicycle before every ride. Make sure tyres are correctly inated
within the range given on the tyre sidewall. Check your brakes for proper operation.
Your First Ride:
Be sure to pick an area away from cars, other cyclists, obstacles or other hazards to become
familiar with the controls, features and performance of your new electric bike.
We highly recommend the purchase of the Dillenger electric bike repair
toolkit. It will make your setup and ongoing maintenance much easier.
This can be purchased online.
Thank you for purchasing your new Dillenger electric bike! We know you’ll love it, and with some
care it should last for a very long time. Please read through this manual carefully before
beginning nal assembly.
THANK YOU

3
ITEM CHECK LIST
Each electric bike is assembled under the most strict quality control standards. Upon
completion, each electric bike is test ridden by a technician inside the assembly factory to
check that every function and adjustment on the bike is perfect.
Item Check list:
• Electric bike with front wheel and handlebars
• Charger box (this may container other important parts)
• Pedals (left and right) please note the left and right pedals are not identical
• Any loose boxes may container other parts, such as a light (if where a light is provided or
purchase) so please check all packaging thoroughly

4
Contents
THANK YOU 2
SAFETY 2
ITEM CHECK LIST 3
SUMMARY OF FINAL SETUP 5
UNBOXING 6
MAIN PARTS 7
FRONT WHEEL 9
HANDLEBARS 10
PEDALS 13
SEAT 14
FOLDING HANDLEBARS (20” MODEL ONLY) 15
FOLDING FRAME 16
FOLDING FRAME CONTINUED... 17
BATTERY OPERATION 18
LCD OPERATION 20
IMPORTANT POINTS 20
CHARGING 21
MAINTENANCE 22
TROUBLESHOOTING 23
TROUBLESHOOTING CONTINUED... 24
TROUBLESHOOTING CONTINUED... 25
CONTACT US 26
Your Dillenger bike is fully assembled in our factory and tested to our high standards.
To t into an appropriately sized shipping carton to comply with the various courier
networks, some basic parts of the bike are temporarily removed. This is so that the bike
can t into the shipping carton safely, and so that we can adequately package each part of
the bike so that it is delivered in perfect condition.
These simple instruction will show you how to perform the nal setup. Your bike may
arrive in a more assembled state than what is shown here. These are the steps required
for most customers (packaging and nal assembly can vary by country).
In summary, these are the main steps.
Step 1, Unpacking/ Unboxing
Step 2, Identify the pieces that require nal assembly
Step 3, Front wheel fastening
Step 4, Handlebar alignment and fastening
Step 5, Left and right side pedals
Step 6, Seat
Tools required:
Allen keys (5 and 6mm)
Spanner (15mm)
These are provided and can be found in the charger box.
Other equipment not provided:
Bike pump (or service station car tyre pump)

SUMMARY OF FINAL SETUP
5
Your Dillenger bike is fully assembled in our factory and tested to our high standards.
To t into an appropriately sized shipping carton to comply with the various courier
networks, some basic parts of the bike are temporarily removed. This is so that the bike
can t into the shipping carton safely, and so that we can adequately package each part of
the bike so that it is delivered in perfect condition.
These simple instruction will show you how to perform the nal setup. Your bike may
arrive in a more assembled state than what is shown here. These are the steps required
for most customers (packaging and nal assembly can vary by country).
In summary, these are the main steps.
Step 1, Unpacking/ Unboxing
Step 2, Identify the pieces that require nal assembly
Step 3, Front wheel fastening
Step 4, Handlebar alignment and fastening
Step 5, Left and right side pedals
Step 6, Seat
Tools required:
Allen keys (5 and 6mm)
Spanner (15mm)
These are provided and can be found in the charger box.
Other equipment not provided:
Bike pump (or service station car tyre pump)

6
UNBOXING
Unboxing your Dillenger will be very exciting, but it’s important to take care when
unboxing the bike as it’s possible to accidentally damage the bike or misplace crucial
parts. It’s also much easier to unbox the bike with someone to help you.
Remove the protective packaging from the bike carefully with a pair of scissors or a box
cutter. Make sure you don’t misplace any components in the lose packaging (there can be
quite a lot of protective packaging used).
After you’ve taken your Dillenger out of it’s shipping carton, you should have these parts:
1. The Complete Bike
2. Front Wheel
PLEASE NOTE
The keys will be securely fastened to the frame or handlebars of
your bike. Make sure you do not lose these as they are coded and a
replacement set can only be tted in a Dillenger factory.

7
MAIN PARTS
After you’ve taken your Dillenger out of it’s shipping carton, you should have these parts:
1. The Complete Bike
2. Front Wheel

8
3. Handlebars (Attached by the Cabling)
4. Charger
5. Pedals
Note: These can be in the same box as the charger, or fastened to the bike separately.
6. Seat
Note: These can be in the shipping carton or fastened to the bike separately.
Simply insert the front wheel into the front forks, with the brake disk lined up to t into
the brake calipers. Insert the washer on both sides of the wheel such that the ‘hook’ part
of the wheel ts into the slot where the axle enters. Screw on nuts and tighten with 15mm
spanner.
Note: It may be easier to do this step with the bike ipped over on its seat and handlebars. Just
be careful of the display on the ground you are constructing on.
Wheel is place into the axle slot on the front forks
Washer is place on axle as shown above and the nut is fastened securely

9
FRONT WHEEL
Simply insert the front wheel into the front forks, with the brake disk lined up to t into
the brake calipers. Insert the washer on both sides of the wheel such that the ‘hook’ part
of the wheel ts into the slot where the axle enters. Screw on nuts and tighten with 15mm
spanner.
Note: It may be easier to do this step with the bike ipped over on its seat and handlebars. Just
be careful of the display on the ground you are constructing on.
Wheel is place into the axle slot on the front forks
Washer is place on axle as shown above and the nut is fastened securely

10
Stem and handlebars are now in position on the headtube.
HANDLEBARS
The handlebars will be connected by the cables and wires, all that’s required for nal
setup is to mount the handlebar stem onto the head tube as shown here:
You can remove a number of the black spacer rings on the head tube, leaving 2. These 2
can be placed in any arrangement. In these photos we have the handlebars in the highest
position, with 2 spacers under the stem. Make sure none of the cables are twisted or
too tight (you may have the handlebars twisted). Tighten as shown here, making sure
the handlebars are aligned to the front wheel. This step fastens the stem down onto the
headtube to remove any vertical play:

11
Stem and handlebars are now in position on the headtube.

12
All bicycles (electric bikes included) have left and right side pedals. Make sure you identify
each one. This image shows how to identify each pedal. You can see the ‘R’ written on
this pedal, denoting this is the right side pedal, to be used on the right side of the bike (if
you were sitting on the bike).
Pedal sides are denoted with ‘L‘ and ‘R‘ as shown circled red in above photo
The right side pedal mounts to the right side crank (if you were sitting on the bike) and
left side pedal on the left crank. The right side pedal is a right hand thread, it will tighten
by turning clockwise (normal). The left side pedal is a left hand thread and will tighten
by turning anticlockwise (opposite normal). It is essential not to confuse which pedal is
used where and not to cross thread the pedal. If it feels too tight, you might have made a
mistake.
The pedals are designed this way so that the act of pedaling (while riding) does not
loosen the pedals over time.
Screw in the pedals as described above for both left and right. Depending on the type of pedal
they can be tightened using an allen key on the inside as shown above or by tightening with a
spanner inbetween the pedal and the crank (model dependant).
Align the handlebars sp that the wheel and handlebar stem are ‘parallel‘ and fasten the
stem onto the headtube. Tighten each side evenly. This is the nal step in fastening the
handlebars correctly.
Align the handlebars and fasten the stem onto the headtube by tightening each allen bolt
evenly using the provide allen keys

13
PEDALS
All bicycles (electric bikes included) have left and right side pedals. Make sure you identify
each one. This image shows how to identify each pedal. You can see the ‘R’ written on
this pedal, denoting this is the right side pedal, to be used on the right side of the bike (if
you were sitting on the bike).
Pedal sides are denoted with ‘L‘ and ‘R‘ as shown circled red in above photo
The right side pedal mounts to the right side crank (if you were sitting on the bike) and
left side pedal on the left crank. The right side pedal is a right hand thread, it will tighten
by turning clockwise (normal). The left side pedal is a left hand thread and will tighten
by turning anticlockwise (opposite normal). It is essential not to confuse which pedal is
used where and not to cross thread the pedal. If it feels too tight, you might have made a
mistake.
The pedals are designed this way so that the act of pedaling (while riding) does not
loosen the pedals over time.
Screw in the pedals as described above for both left and right. Depending on the type of pedal
they can be tightened using an allen key on the inside as shown above or by tightening with a
spanner inbetween the pedal and the crank (model dependant).

14
SEAT
This is the easy part. Simply insert your seat to the desired height (about hip height) as
shown below:
The seat clamp is aligned with the groove and loosly tightened using thumb screw
The seat is placed into the hole and adjusted to the desired height then the clamp is closed to
lock the seat in position

15
Probably the most popular feature of a fodling bike is its ability to moved or stored in
places that a bike wouldn’t normally t. Following the following steps to fold down your
bikes handlebars.
1. Locate the clamp section on the handlebars
2. Loosen clamp by rotating screw handle
3. Gently lower the handlebars down ensure no cables are caught
4. Your handlebars are now folded down
Turn the clacmp handle anticlockwise to open the clamp
Gently lower the handlebars down
FOLDING HANDLEBARS (20” MODEL ONLY)

FOLDING FRAME
16
PLEASE NOTE
Ensure that the bike is turned o by pressing the controller button
beofre attempting to fold the bike.
Following the following steps to folding you bike into its folded state:
1. Locate pedals and fold pedals up (Optionally remove seat for more space)
2. Locate the clamp section on the frame and check the bike if turned o
3. Undo black safety latch and open lever lock
4. Using two hands rotate open the frame
5. Continue to rotate the frame around ensuring no cables get caught in the process.
6. Lay bike onto support fram below crank set
Step 1: Push pedal into the crank and rotate
Step 2 and 3: Undo Safety Latch

FOLDING FRAME CONTINUED...
17
Step 3 and 4: Push pedal into the crank and rotate
Step 5 and 6: Lay bike onto support frame located under the crank set
Congratulations you have now successfully folded your Dillenger bike for storage or easy
transport.

18
BATTERY OPERATION
The battery for your Dillenger is the most expensive single component and the most
crucial. The battery can be removed following these steps. Use the key provided to unlock
the battery:
The key hole and charging plug is located on the bottom of the frame near the folding join
The key is placed in the smaller hole of the two. Turn the key from anticlockwise to unlock and
clockwise to lock (while looking at the key, opposite if looking down at the frame while turning).
To remove the battery the bike must be in its folded state (see Folding Section). Once
folded and key is turned to the unlocked position. The battery is located on inside the
right side of the frame. pull the handle to remove. If the battery does not come out check
the key position and try again.
Remove the battery by pulling the handle shown above after unlocking the battery with the key
You may remove the battery to charge or the battery can be charged in the frame. For
transport by car, we recommend taking the battery out of the bike and storing inside
the car, in a safe place. When mounting the battery back into the frame, insert it in the
same fashion that it was removed. The base of the battery should be inserted rst and
pushed into the frame of the bike slowly. Once the battery is reinsterted into the bike the
key should be locked. It is a tight t and this may take a couple of attempts to become
procient.
It is very important that the battery is locked into place before you use the bike again. Pull
gently on the battery handle to make sure it is denitely locked.
Place the battery back into the chassis and checked that it is secure and locked by gently pulling
the handle

19
To remove the battery the bike must be in its folded state (see Folding Section). Once
folded and key is turned to the unlocked position. The battery is located on inside the
right side of the frame. pull the handle to remove. If the battery does not come out check
the key position and try again.
Remove the battery by pulling the handle shown above after unlocking the battery with the key
You may remove the battery to charge or the battery can be charged in the frame. For
transport by car, we recommend taking the battery out of the bike and storing inside
the car, in a safe place. When mounting the battery back into the frame, insert it in the
same fashion that it was removed. The base of the battery should be inserted rst and
pushed into the frame of the bike slowly. Once the battery is reinsterted into the bike the
key should be locked. It is a tight t and this may take a couple of attempts to become
procient.
It is very important that the battery is locked into place before you use the bike again. Pull
gently on the battery handle to make sure it is denitely locked.
Place the battery back into the chassis and checked that it is secure and locked by gently pulling
the handle

20
LCD OPERATION
We have an LCD manual on the product page online, or follow this link:
Dillenger C965 Manual
IMPORTANT POINTS
Please consider these important points for best use:
Keys:
The keys for your bike are zip tied to your handlebars. You will have 2 keys so please keep
one as a spare separately. Replacing keys can only be done in the Dillenger Warehouse.
Battery Indicator:
The battery light indicator on the battery is not an indication of battery charge. The only
approximation of battery charge level is on the LCD display. The only accurate way to
know that the bike is 100% charged is by charging it until the charger light shows it is
fully charged (next page). Conversely, the only way to accurately know that the battery
is at is to use the bike until the LCD cuts out and does not turn back on. You do not risk
damaging the electric system by running the bike at. Just make sure you charge the bike
after every ride.
Maintenence:
Make sure you routinely check the tightness of key fasteners (nuts and bolts) such as the
front wheel, rear wheel, seat, handlebars, forks, pedals, brakes, etc.
Battery Charge:
Make sure you keep the battery topped up as often as practical. Charge the bike after
every use, at least once a month if not being used and before each ride if you have not
charged it in a week. It is not necessary to run the battery down at all. Leaving the battery
at runs the risk of completely depleting the cells which could cause premature battery
failure.
Tyre Pressure:
Make sure your tyres are pumped up to the correct PSI, which is indicated on the tyre side
wall.
Power Switch:
The battery has an on/o switch located near the handle. You must turn the switch on
before powering up the bike, and turn it o after use. The LCD display turns the system
on, once the battery is turned on.
1. Plug the charger into the wall socket/
outlet, just like a laptop of mobile phone
charger.
2. Check that one of the charger indicator
lights glows green.
3. Plug the charger, (battery end) into the
battery plug carefully, making sure it is all
the way in. Do not force it if there is an
obstruction.
4. The charger indicator lights should glow
red whilst charging.
5. Once one of the charger indicator lights
changes from green to red, the battery is
fully charged.
There is no way to over-charge the battery.
When it is full, the charger will stop
charging the battery automatically.
Charging time can vary from 1 to 5 hours if
fully empty.
The battery should be charged once every
month as a minimum to maintain healthy
cells.
The best way to charge your battery is
to plug it in after every use, and leave it
on charge until the indicator light shows
the battery is fully charged. It is not good
practice to partially charge the battery.