Dimplex 6911540100 User manual

Service Manual
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal injury or property damage.
7401160100R00
OLF46-AM 6911540100 X-136786
OLF66-AM 6911540200 X-136793
OLF86-AM 6911540300 X-136809
Models

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Conventions used in this manual:
!NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re, serious
injury, or death.
Table of Contents
Exploded Parts Diagrams ......................................................3
OLF46-AM Replacement Parts List ................................................3
Exploded Parts Diagrams ......................................................4
OLF66-AM Replacement Parts List ................................................4
Exploded Parts Diagrams ......................................................5
OLF86-AM Replacement Parts List ................................................5
Exploded Parts Diagrams ......................................................6
Module ......................................................................6
Module Replacement Parts List ...................................................6
Wiring Diagrams ..............................................................7
Module ......................................................................7
Wiring Diagrams ..............................................................8
OLF46-AM ...................................................................8
Wiring Diagrams ..............................................................9
OLF66-AM ...................................................................9
Wiring Diagrams .............................................................10
OLF86-AM ..................................................................10
Replacement Part Procedures .................................................11
Preparing for Service ..........................................................11
Heater Assembly Replacement ..................................................12
Extractor Fan Replacement .....................................................13
Main Control Board Replacement ................................................14
LED Driver Board Replacement ..................................................14
Hidden Touch Controls/Housing Replacement ......................................15
Power Adaptor Replacement ....................................................16
Sound Board and Speaker Replacement...........................................17
Top LEDs Replacement ........................................................18
LIN Splitter Board Replacement..................................................18
Module Replacement ..........................................................19
Module Terminal Block Replacement .............................................20
Module Fan Assembly Replacement ..............................................21
Module Fused Wire Harness Replacement .........................................22
Module Water Level Sensor Replacement ..........................................23
Module Main Control Board Replacement..........................................24
Module Heating Element Replacement ............................................25
Module Power Supply Replacement ..............................................26
Module Solenoid Valve Replacement..............................................27
Troubleshooting & Error Codes.................................................28

3
Exploded Parts Diagrams
OLF46-AM Replacement Parts List
1. Remote Control.................X-9602730100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-9602680100RP
3. Extractor Fan ..................X-9602690100RP
4. Power Adaptor .................X-9602700300RP
5. Main Control Board. . . . . . . . . . . . . . X-9602710100RP
6. Hidden Touch Controls (controls + housing). . . . . . . . .
.............................X-9602720100RP
Hidden Touch Display Housing with Glass (housing
ONLY) .............................500002707
7. LIN Splitter Board . . . . . . . . . . . . . . . X-9602740100RP
8. Soundboard & Speaker. . . . . . . . . . . X-9602750100RP
9. Top LED Driver Board . . . . . . . . . . . . X-9602760100RP
10. Top LED Strip (2) . . . . . . . . . . . . . . . . X-9602770100RP
11. Top LED Strip Holder ............X-9602770200RP
12. Electro-mechanical Valve .........X-9602780100RP
13. Module Wire Harness Set .........X-9602790100RP
14. Temperature Sensor (NTC) .............500002352
15. Front Glass ....................X-9602650100RP
16. Media Plate . . . . . . . . . . . . . . . . . . . . X-9602660100RP
17. Medium Acrylic Crystals (2) .......X-1400150300RP
18. Large Acrylic Crystals (2) .........X-1400130500RP
19. Extra-large Acrylic Crystals. . . . . . . . X-1400170400RP
20. Driftwood .....................X-0478800200RP
21. Upper Wire Harness Set . . . . . . . . . . X-9602900100RP
22. Main Terminal Block .............X-9602830100RP
23. Mounting Brackets ..............X-9602820100RP
24. Suction Cups ..................X-9600820200RP
25. ON/OFF Switch.................X-2800070400RP
26. Mesh Water Filter .............. X-9601370100RP
27. Ball Valve. . . . . . . . . . . . . . . . . . . . . . X-9601360100RP
28. Control Board Jumper Cap. . . . . . . . X-4300520100RP
29. Inline Water Filter ...............X-9602950100RP
1
15
16
23
3
15
8
4
2
5
6
7
9
13
10
11
21
23
24
25
22
Module (2)
Reference page 6 for the module
replacement parts list.
14
29
28
12
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OLF66-AM Replacement Parts List
1. Remote Control.................X-9602730100RP
2. Heater Assembly. . . . . . . . . . . . . . . . X-9602680100RP
3. Extractor Fan (2) ................X-9602690100RP
4. Power Adaptor .................X-9602700300RP
5. Main Control Board. . . . . . . . . . . . . . X-9602710100RP
6. Hidden Touch Controls (controls + housing). . . . . . . . .
.............................X-9602720200RP
Hidden Touch Display Housing with Glass (housing
ONLY) .............................500002707
7. LIN Splitter Board . . . . . . . . . . . . . . . X-9602740100RP
8. Soundboard & Speaker. . . . . . . . . . . X-9602750100RP
9. Top LED Driver Board . . . . . . . . . . . . X-9602760100RP
10. Top LED Strip (3) . . . . . . . . . . . . . . . . X-9602770100RP
11. Top LED Strip Holder ............X-9602770200RP
12. Electro-mechanical Valve .........X-9602780100RP
13. Module Wire Harness Set .........X-9602790100RP
14. Temperature Sensor (NTC) .............500002352
15. Front Glass ....................X-9602650200RP
16. Media Plate . . . . . . . . . . . . . . . . . . . . X-9602660200RP
17. Medium Acrylic Crystals (3) .......X-1400150300RP
18. Large Acrylic Crystals (3) .........X-1400130500RP
19. Extra-large Acrylic Crystals (2) .....X-1400170400RP
20. Driftwood ..........................500002649
21. Upper Wire Harness Set . . . . . . . . . . X-9602900100RP
22. Main Terminal Block .............X-9602830100RP
23. Mounting Brackets ..............X-9602820100RP
24. Suction Cups ..................X-9600820200RP
25. ON/OFF Switch.................X-2800070400RP
26. Mesh Water Filter .............. X-9601370100RP
27. Ball Valve. . . . . . . . . . . . . . . . . . . . . . X-9601360100RP
28. Control Board Jumper Cap (permanent heat disable)
............................. X-4300520100RP
29. Inline Water Filter ...............X-9602950100RP
Exploded Parts Diagrams
1
23
4
5
6
7
8
9
10
11
12
15
16
21
13
23
24
22
25
26
Module (3)
Reference page 6 for the module
replacement parts list.
27
14
29
28

5
OLF86-AM Replacement Parts List
1. Remote Control.................X-9602730100RP
2. Heater Assembly. . . . . . . . . . . . . . . . . X-960268200RP
3. Extractor Fan (2) ................X-9602690100RP
4. Power Adaptor .................X-9602700300RP
5. Main Control Board. . . . . . . . . . . . . . X-9602710100RP
6. Hidden Touch Controls (controls + housing). . . . . . . . .
.............................X-9602720300RP
Hidden Touch Display Housing with Glass (housing
ONLY) .............................500002707
7. LIN Splitter Board . . . . . . . . . . . . . . . X-9602740100RP
8. Soundboard & Speaker. . . . . . . . . . . X-9602750100RP
9. Top LED Driver Board . . . . . . . . . . . . X-9602760100RP
10. Top LED Strip (4) . . . . . . . . . . . . . . . . X-9602770100RP
11. Top LED Strip Holder ............X-9602770200RP
12. Electro-mechanical Valve .........X-9602780100RP
13. Module Wire Harness Set .........X-9602790100RP
14. Temperature Sensor (NTC) .............500002352
15. Front Glass ....................X-9602650300RP
16. Media Plate . . . . . . . . . . . . . . . . . . . . X-9602660300RP
17. Medium Acrylic Crystals (4) .......X-1400150300RP
18. Large Acrylic Crystals (3) .........X-1400130500RP
19. Extra-large Acrylic Crystals (2) .....X-1400170400RP
20. Driftwood ..........................500002650
21. Upper Wire Harness Set . . . . . . . . . . X-9602900100RP
22. Main Terminal Block .............X-9602830100RP
23. Mounting Brackets ..............X-9602820100RP
24. Suction Cups ..................X-9600820200RP
25. ON/OFF Switch.................X-2800070400RP
26. Mesh Water Filter .............. X-9601370100RP
27. Ball Valve. . . . . . . . . . . . . . . . . . . . . . X-9601360100RP
28. Control Board Jumper Cap (permanent heat disable)
............................. X-4300520100RP
29. Inline Water Filter ...............X-9602950100RP
Exploded Parts Diagrams
1
2
3
4
5
6
7
8
9
10
11
15
16
21
13
23
24
22
25
Module (4)
Reference page 6 for the module
replacement parts list.
14
29
28

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1. Complete Module . . . . . . . . . . . . . . . X-6911550100RP
2. Module Control Board ...........X-9601270400RP
3. Choke ........................X-9601380100RP
4. LED Driver Board ...............X-9602800100RP
5. Fuse Link Wire Harness ..........X-9601340100RP
6. Air Filter. . . . . . . . . . . . . . . . . . . . . . . X-8600300100RP
7. Terminal Block. . . . . . . . . . . . . . . . . . X-9601260100RP
8. Water Level Sensor. . . . . . . . . . . . . . X-9601320100RP
9. Power Supply ..................X-9601300100RP
10. Fan Assembly (Flame effect). . . . . . . X-9602890100RP
11. Heating Element ................X-9601240100RP
12. Fill Cap Assembly . . . . . . . . . . . . . . . X-9601230100RP
13. Top Cover Assembly .............X-9601220100RP
14. Transducer ....................X-9601210100RP
15. Water Reservoir ................X-9601200100RP
16. Bluetooth Harness ..............X-9601080100RP
17. Solenoid Valve .................X-9601330100RP
18. Flame LED Strip ................X-9602810100RP
19. Floats and Stopper Kit ...........X-9602550100RP
Model Number of Modules
OLF46-AM 2
OLF66-AM 3
OLF86-AM 4
Exploded Parts Diagrams
Module
6
5
2
8
9
11
13
14
10
17
7
12
15
18
16
3
19
4
Module Replacement Parts List

7
Module
Wiring Diagrams
FAN
A secondary transducer is optional.
Only one transducer is needed for
operation.

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Wiring Diagrams
OLF46-AM
WARMUP HEATER
To Module 1
To Module 1
Firebox Wiring Diagram
Plumbing Diagram
To Module
To Module

9
OLF66-AM
WARMUP HEATER
To Module 1
To Module 1
Wiring Diagrams
Firebox Wiring Diagram
Plumbing Diagram
To Module To Module To Module

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OLF86-AM
WARMUP HEATER
To Module 1
To Module 1
Wiring Diagrams
Firebox Wiring Diagram
Plumbing Diagram
To Module
To Module
To Module To Module

11
Replacement Part Procedures
WARNING: If the rebox was operating prior to servicing, allow at least 10 minutes for the heating elements to cool
off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or injury to
persons.
!NOTE: Ensure that all of the components that contain water have been emptied and source water has been turned
off before performing any maintenance.
!NOTE: Before disconnecting any wire, make a reference or take a picture of each wire and the location of the wire to
differentiate the connections.
Tools Required: Phillips-Head Screwdriver
Suction Cup (to assist in lifting glass)
1. Remove the front glass by lifting it up and tilting out, using the suction cups to assist. (Figure 1)
2. Remove media and carefully lift the media plate out.
3. Remove the screws at the top and bottom of the back panel on the rebox (quantity will vary by model). Tilt the
panel forward to remove it.
4. Disassemble any LED holders, LED strips, and brackets that are obstructing the opening top panel which provides
access for servicing. (Figure 2)
Preparing for Service
LED Holder
Figure 1
Figure 2
Right side top panel
Middle top panel

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Heater Assembly Replacement
Tools Required: Phillips-Head Screwdriver
1. Follow instructions for preparing for service. (Page 11)
2. Remove the 4 screws that secure the heater assembly panel (middle panel). Carefully lower the heater assembly.
(Figure 3)
!NOTE: The heater assembly is supported by hooks in the back.
3. Unplug the socket connectors. (Figure 4)
4. Lift the heater assembly upward and pull it forward to unhook and remove the defective heater assembly.
5. Position the new heater assembly on the back hooks.
6. Plug in the socket connectors to connect the new heater assembly.
7. Tilt the new heater assembly up and secure it using the 4 screws previously removed.
8. Connect the LED wire(s), secure the LED holder(s), and reassemble any brackets removed previously.
Socket Connectors
Replacement Part Procedures
Figure 3
Figure 4
Remove
supporting
brackets to
allow access.

13
Tools Required: Phillips-Head Screwdriver
1. Follow instructions for preparing for service. (Page 11)
2. Remove the 2 screws on the air deector (Figure 6).
!NOTE: The side panel is supported by hooks in the back.
3. Remove the 7 screws on the extractor fan panel (left side) and lower it.
4. Unplug the pin connector.
!NOTE: The whole panel with the extractor fan can be taken out of the chassis for easy servicing.
5. Locate and remove the screws securing the air duct.
6. Locate and remove the 4 screws securing the extractor fan to the panel.
7. Reinstall the air duct and the new fan.
8. Hook the top panel on the back pins.
9. Plug in the new extractor fan.
10. Swing the top panel upwards and secure it using the previously removed screws.
11. Reinstall the air deector.
Extractor Fan Replacement
Replacement Part Procedures
Extractor Fan
Figure 5
Figure 6
Air Deector

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Main Control Board Replacement
Tools Required: Phillips-Head Screwdriver
1. Follow instructions for preparing for service. (Page 11)
2. Remove the 7 screws that secure the top panel furthest to the right. As it drops it will be hung on the back posts.
3. Take a photo of the wiring connected to the board.
4. Disconnect all wire harnesses from the board.
5. Remove defective board by pinching the standoffs using pliers.
6. Replace with new board and reconnect all wire harnesses removed previously at the same locations.
7. Secure the panel using the 7 screws removed previously.
LED Driver Board Replacement
Tools Required: Phillips-Head Screwdriver
1. Follow instructions for preparing for service. (Page 11)
2. Remove the 7 screws that secure the top panel furthest to the right. As it drops it will be hung on the back posts.
3. Take a photo of the wiring connected to the board.
4. Disconnect all wire harnesses from the board.
5. Remove defective board by pinching the standoffs using pliers.
6. Replace with new board and reconnect all wire harnesses removed previously at the same locations.
7. Secure the panel using the 7 screws removed previously.
LED Driver Board
Main Control Board
Pinch standoffs using
pliers to release board
Replacement Part Procedures
Figure 7
Power Adaptor
Hidden Touch Controls

15
Hidden Touch Controls/Housing Replacement
!NOTE: A new QR code sticker comes with the new Hidden Touch Control. The unit will need to be resynced with the
app if applicable.
Tools Required: Phillips-Head Screwdriver
1. Follow the instructions for preparing for service. (Page 11)
2. Remove the 2 screws that secure the hidden touch controls. (Figure 7)
3. Remove the 7 screws that secure the electronics panel (right-side panel). Carefully lower the electronics panel.
(Figure 7)
*Step 4 is only required for replacing the hidden touch controls hardware. The replacement housing does not
require transfering the wires.
!NOTE: The panel is supported by hooks in the back.
4. Detach the hidden touch controls assembly and disconnect the wires.
5. Install the new hidden touch controls.
OR
Replace the housing by removing the two screws to the PCB.
6. Transfer the 2 wires from the defective hidden touch controls to the new hidden touch controls.
7. Align the hidden touch control on the mounting tabs.
8. Secure the hidden touch controls using the two screws previously removed.
9. Secure the electronics panel.
Screws for hidden
touch controls
Mounting tabs
Replacement Part Procedures
Figure 8
Hidden Touch Controls

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Power Adaptor Replacement
Tools Required: Phillips-Head Screwdriver, Pliers
1. Follow the instructions for preparing for service. (Page 11)
!NOTE: The right-side panel is supported by hooks in the back.
2. Remove the 4 screws that secure the power adaptor bracket. (Figure 9 and 10)
3. Remove the 7 screws that secure the electronics panel (right-side panel).
4. Carefully lower the electronics panel. (Figure 9)
!NOTE: The panel is supported by hooks in the back.
5. Disconnect from the main control board and the terminal block. Make sure the original positions are written down
or recorded by taking a picture. To disconnect from the terminal block, use a precision screwdriver, loosen (do not
remove) the screws that secure the wires to free them.
6. Detach the defective power adaptor from the bracket unplugging the power cord.
7. Place the new power adaptor in the power adaptor bracket and secure the power cord.
8. Secure the bracket to the electronics panel using the 4 screws previously removed.
9. Secure the connections back to the main control board (Use pliers if hard to reach).
10. Reconnect the lead wires from the power cord to the terminal block (reference the previous connection locations).
11. Secure the top right panel using the 7 screws that were previously removed.
Screws for power
adaptor bracket
Replacement Part Procedures
Figure 9
Figure 10
Power Adaptor
Power Adaptor
Mounting Bracket
Power Cord

17
Power Cord
Sound Board and Speaker Replacement
Tools Required: Philips Screwdriver
Side cutters (for sound board replacement)
1. Follow the instructions for preparing for service. (Page 11)
2. Remove the 7 screws that secure the electronics panel (right panel). Carefully lower the electronics panel. (Figure 8)
!NOTE: The electronics panel is supported by hooks in the back.
3. To replace the speaker:
- Remove the 4 screws that secure the speaker and unplug it from the board.
- Secure the new speaker and plug it in.
4. To replace the sound board:
- Clip the standoffs using side cutters.
- Unplug the connections from the defective sound board.
- Secure the new board using the provided standoffs.
- Plug in the connections on the new sound board.
5. Secure the electronic panel using the 7 screws previously removed.
6. Reinstall the back panel, LED holder (if applicable), media bed, and media.
Speaker
Sound Board
Replacement Part Procedures
Figure 11

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Top LEDs Replacement
Tools Required: Phillips-Head Screwdriver
1. Follow the instructions for preparing for service. (Page 11)
2. Remove the 4 screws that secure the LED holder for the defective LED strip.
3. Unplug the defective LED strip.
4. Disconnect the pin connector(s).
5. Remove the LED strip from the holder. (Figure 11)
6. Connect the new LED strip ensuring the inscription “IN” is oriented towards the right.
7. Reinstall the LED holder ensuring the at side of the lead holder is oriented towards the front.
Replacement Part Procedures
LIN Splitter Board Replacement
Tools Required: Phillips-Head Screwdriver, Pliers
1. Follow the instructions for preparing for service. (Page 11)
2. Remove the front glass by lifting it up and tilting out, using the suction cups to assist.
3. Remove media and carefully lift the media tray out.
4. Locate the LIN splitter and determine if you can reach the standoff without removing the module. Otherwise remove
the module on the right side behind the module. (Reference page 19)
5. Pinch the standoffs from the splitter board while pulling the board away to release it.
6. Install the new splitter board on these standoffs.
7. Transfer the connections from the defective LIN splitter board to the new board.
8. Reinstall the media and media tray.
9. Reinstall the front glass.
LIN
Splitter
Board
Figure 12
Figure 13

19
Module Replacement
Tools Required: Phillips Screwdriver and Flat Head Screwdriver.
1. Follow the Preparing for Service instructions. (Page 11)
2. Remove the ll cap by turning it clockwise.
3. Remove the top cover assembly by gently pushing the tabs on both sides until they snap in place. (Figure 14)
4. Disconnect the tranducer(s), and lift out the water reservoir.
5. Remove the access cover by removing the screw and disconnect the wires from the terminal block. Disconnect the
wires from the cable clamp by removing the 2 securing screws. (Figure 18)
6. Disconnect all wire harnesses from the module. Note the placement of the connections for the installation of the new
module.
7. Disconnect the piping from the solenoid valve by pushing the white tab in and pulling the tube out simultaneously.
8. Remove the two screws at the base of the rebox. (Figure 15)
9. Push the unit down and back to release it from the inside bracket in the box.
10. Lift the module up and out.
11. Lock the new module in place by pushing it towards the front the rebox, and secure it underneath the bracket.
12. Secure the module with the previously removed screws from the base of the rebox.
13. Re-connect all wires and plumbing ttings.
14. Put the water reservoir, transducer(s), top cover assembly and ll cap back in place.
Replacement Part Procedures
Figure 14
Figure 15
Screw Placement
Access Cover
Top
Cover
Fill
Cap
Top Cover Tab

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Replacement Part Procedures
Module Terminal Block Replacement
Tools Required: Phillips head screwdriver and small (1/8) at-head screwdriver
1. Follow the Preparing for Service instructions. (Page 11)
2. Remove the access cover screw. (Figure 16)
3. Remove the 4 screws and the electronics cover from the unit. (Figure 16)
4. Locate the terminal block to be replaced. (Figure 17)
5. Disconnect the wire connections from the original terminal block and install it on the new one.
6. Replace the terminal block in the original position - the terminal block is located so that it sits on the moulded pins
on the surface below.
7. Place the electronics cover in its original position in the module and secure the 4 screws.
8. Re-assemble the remainder of the components in reverse order from the Preparing for Service instructions. (Page 11)
Terminal Block
Access Cover
Figure 16
Electronics
Cover
Figure 17