Dimplex DMCS13R User manual

Owner’s Manual
Model
DMCS13R
7210700200R02
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this stove. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

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Table of Contents
Always use a qualied technician
or service agency to repair
this stove.
!NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations .........3
IMPORTANT INSTRUCTIONS .........4
Quick Reference Guide..............6
Stove Installation ..................6
Operation .........................7
Maintenance.......................8
Warranty.........................10

3
Model Number
Serial Number
Welcome & Congratulations
Thank you and congratulations for purchasing an electric replace from
Dimplex. Please use our convenient online registration page to record
your model and serial numbers for future reference at
www.dimplex.com/register
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial number
ready or register your product online before calling (See above)
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.

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①Read all instructions before using
this appliance.
②This stove is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and
curtains at least 3 feet (0.9 m) from
the front of the heater and keep them
away from the sides and rear.
③Do not use on elevated surfaces.
④Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever the
unit is left operating and unattended.
⑤Always unplug the stove when
not in use.
⑥Do not operate any heater with a
damaged cord or plug, or if the heater
has malfunctioned, or if it has been
dropped or damaged in any manner.
Return stove to authorized service
facility for examination, electrical or
mechanical adjustment, or repair.
⑦Do not use outdoors.
⑧This stove is not intended for
use in bathrooms, laundry areas and
similar indoor locations. Never locate
this stove where it may fall into a
bathtub or other water container.
IMPORTANT INSTRUCTIONS
⑨Do not run cord under carpeting.
Do not cover cord with throw rugs,
runners, or the like. Arrange cord
away from trafc area and where it
will not be tripped over
⑩To disconnect stove, turn controls
to off, then remove plug from outlet.
⑪Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage
the stove.
⑫To prevent a possible re, do not
block air intakes or exhaust in any
manner. Do not use on soft surfaces,
like a bed, where openings may
become blocked.
⑬All electrical heaters have hot
and arcing or sparking parts inside.
Do not use in areas where gasoline,
paint, or ammable liquids are used
or stored or where it will be exposed
to ammable vapors.
⑭Do not modify the stove. Use it
only as described in this manual. Any
other use not recommended by the
manufacturer may cause re, electric
shock, or injury to persons.
⑮To reduce the risk of electric
shock, this stove has a polarized plug
(one blade is wider than the other).
This plug will t in a polarized outlet
only one way. If the plug does not t

5
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
fully in the outlet, reverse the plug. If
it still does not t, contact a qualied
electrician to install the proper outlet.
Do not change the plug in any way.
This heater is not intended for use
with an extension cord. Plug the
cord directly into an appropriate wall
receptacle.
⑯Do not burn wood or other
materials in the electric stove.
⑰Do not strike the front glass.
⑱Always use a certied electrician
should new circuits or outlets be
required.
⑲Always use properly grounded,
fused and polarized outlets.
⑳Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
stove.
21 When transporting or storing the
stove and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

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Stove Installation
WARNING: This stove is not
to be used on elevated sur-
faces.
Site Selection
!NOTE: A 15 Amp, 120 Volt al-
ternating current (VAC) circuit
is required. A dedicated circuit
is preferred but not essential in
all cases. A dedicated circuit
will be required if, after instal-
lation, the circuit breaker trips
or fuse blows on a regular ba-
sis when the heater is operat-
ing. Additional appliances on
the same circuit may exceed
the current rating of the circuit
breaker.
WARNING: Ensure the power
cord is not installed so that it
is pinched or against a sharp
edge and ensure that the pow-
er cord is stored or secured to
avoid tripping or snagging to
reduce the risk of re, electric
shock or injury to persons.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons,
always use a licensed electri-
cian.
Installation
1. Remove all packaging from
unit and ensure heater ex-
haust is free from debris and
packaging remnants.
2. Place unit on oor in desired
location.
Quick Reference Guide
①The information regarding the
model of your electric stove can
be found on the label located on
the back of the unit.
②If you have any technical
questions or concerns regarding
the operation of your electric
stove, or require service contact
customer service.

7
WARNING: Keep combus-
tible materials, such as furniture,
pillows, bedding, papers, clothes,
and curtains at least 3 feet (0.9
m) from the front of the heater
and keep them away from the
sides and rear.
Stove Installation
3. Make sure the unit's Main
On/Off switch is switched Off
(refer to operating instruction
section).
4. Plug the unit into a 15 Amp,
120 VAC outlet directly. The
heater is not intended for use
with an extension cord.
Operation
This section will describe each
convenient control, located on the
back of the stove (Figure 1).
A. Main On/Off Switch
Controls the electricity supply to
the stove and activates the ame
effect only when on.
B. Low Heat On/Off Switch
Provides 600 Watt heat output.
C. High Heat On/Off Switch
Provides 1200 Watt heat output
with the Low Heat Switch.
!NOTE: The Main On/Off
Switch must be set to On for
the Low Heat or High Heat
Switch to operate.
The Low Heat Switch must be
in the On “ I” position for the
High Heat Switch to operate.
Figure 1
A B C

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Operation
WARNING: Disconnect power
before attempting any main-
tenance or cleaning to reduce
the risk of re, electric shock
or damage to persons.
Light Bulb Replacement
Allow at least ve (5) minutes for
the light bulb and heater to cool
off before touching the bulb to
avoid accidental burning of skin.
The light bulb will need to be
replaced when the ame effect is
no longer visible. There is one (1)
bulb under the ember bed which
generate the ames and embers.
Light Bulb Requirements
Quantity of 1 clear chandelier
Maintenance
or candelabra bulb with a E-12
(small) socket base, 60 Watt rat-
ing. Example GE 60BC or Philips
60 CTC. Do not exceed 60 Watts
Replacement:
1. Unplug the unit from power
outlet.
2. On the back of the stove,
remove the three (3) screws
from the light access cover
(Figure 2).
3. Remove the light access
cover.
4. Reach into the opening and
unscrew the bulb counter
clockwise.
5. Insert new bulb.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
Main On/Off Switch to Off and
waiting ve minutes before
switching the unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call techni-
cal support at 1-888-346-7539.

9
Maintenance
6. Install the light access cover
and install the screws.
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation, han-
dling, etc., the front glass panel
may collect dust particles; these
can be removed by dusting lightly
with a clean dry cloth.
To remove ngerprints or other
marks, the front glass panel can
be cleaned with a damp cloth.
The front glass panel should be
completely dried with a lint free
cloth to prevent water spots. To
prevent scratching, do not use
abrasive cleaners or spray liquids
on the glass surface.
Surface Cleaning
Use warm water only to clean
painted surfaces of the stove. Do
not use abrasive cleaners.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other servic-
ing.
Figure 2
Screw locations
Light
access
cover
Light bulb

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Warranty
Products to which this limited warranty
applies
This limited warranty applies to the fol-
lowing models of your newly purchased
Dimplex electric stove DMCS13R. This
limited warranty applies only to purchases
made in any province of Canada except
for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited war-
ranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without war-
ranty or condition of any kind (including,
without limitation, any implied warranties
or conditions of merchantability or tness
for a particular purpose) and the entire risk
of as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in mate-
rial and workmanship for a period of 90
days from the date of the rst purchase of
such product.
The limited 90 day warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdic-
tions do not allow limitations on how long
an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service rep-
resentatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What to do when your unit ceases to
operate as described in this manual
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex North America Limited at 1-888-
346-7539, or 1367 Industrial Road, Cam-
bridge Ontario, Canada N1R 7G8. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
Limited warranty service requires a
proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during the
90 day limited warranty period you have
the following rights:
• Dimplex will in its sole discretion
replace such defective part(s) without
charge, or if part replacement proves
not to be commercially practicable or
cannot be timely made, Dimplex may,
in lieu of replacing part(s) choose to
replace the unit.

11
Warranty
• This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser’s
specic request and expense at
Dimplex's then-current rates for such
services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer’s or service
agent’s place of business.
• Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product
or part) or any labour or transporta-
tion costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIREC-
TORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PUR-
CHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to juris-
diction. The provisions of the United Na-
tions Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.
© 2015 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8