Dimplex DF3033ST User manual

PRACTICAL USER’S GUIDE
FOR THE DIMPLEX ELECTRIC
FIREPLACE
MODEL NUMBER:
DF3033ST
7209120100REV00
Serial Number
Model Number
CAT Number
Quality checked by:
Valued Customer,
We are pleased that you have chosen to purchase an electric
fireplace product manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth
and comfort of your hearth. Thank you for allowing our product
to be the backdrop for those special moments.

QUICK REFERENCE GUIDE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the unit on?
• Are the light bulbs in your fireplace loose? (to check, follow the
instructions for replacing the light bulbs under the Maintenance
section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor when
first used. This odor is a normal condition caused by the initial
heating of internal heater parts and will not occur again.
3. The information regarding the model of your fireplace can be found
on the rating plate located on the back of the unit.
4. If you have any technical questions or concerns regarding the
operation of your fireplace, or require service contact Dimplex North
America customer service at 1-888-DIMPLEX (1-888-346-7539)
before returning the product to the point of purchase.
CONTENTS
PAGE 1 Important Instructions
PAGE 2 Model and Serial Number
Information
PAGE 3 Site Selection and Preparation
PAGE 3 Fireplace Installation
PAGE 5 Operation
PAGE 8 Maintenance
PAGE 10 Warranty

IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the following:
1. Read all instructions before using the electric fireplace.
2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim
around the heater outlet becomes hot during heater operation. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the
unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever
the unit is left operating and unattended.
4. Always unplug the electric fireplace when not in use.
5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the
electric fireplace has been dropped or damaged in any manner. Return heater to authorized service
facility for examination, electrical or mechanical adjustment, or repair.
6. Do not use outdoors.
7. The electric fireplace is not intended for use in bathrooms, laundry areas and similar indoor locations.
Never locate heater where it may fall into a bathtub or other water container.
8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange
cord away from traffic area and where it will not be tripped over.
9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.
10. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage to the heater.
11. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces, like a bed, where openings may become blocked.
12. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where
gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to
flammable vapors.
13. Do not modify the electric fireplace. Use it only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock or injury to persons.
14. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of fire. If you
must use an extension cord, the cord must be No. 16 AWG minimum size and rated no less than
1875 watts.
15. Do not burn wood or other materials in the electric fireplace.
16. Do not strike the fireplace glass.
17. Always use a certified electrician should new circuits or outlets be required.
18. Always use properly grounded, fused and polarized outlets.
19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.
20. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and
store so as to avoid damage.
SAVE THESE INSTRUCTIONS
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of
fire, serious injury, illness or death.
1

2
MODEL AND SERIAL NUMBER INFORMATION
If you have any questions regarding our products please have the product model and serial numbers
available upon calling Dimplex customer service or technical support. To locate the model and serial
number labels see below (FIGURE 1). Record the Model number, Serial number, and CAT number on the
front cover of this manual for future reference.
Serial Number
FIGURE 1
Firebox
Model Number
Carton
Serial
Number
Label
Model
Number
Label
Model
Number
Label
Serial
Number
Label

3
NOTE 1
A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A
dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular
basis when the heater is operating. Additional appliances on the same circuit may exceed the current
rating of the circuit breaker.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the
power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock or
injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other applicable
regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock or injury
to persons, always use a licensed electrician.
SITE SELECTION AND PREPARATION
This section provides instructions for selecting a location and preparing the site to install the fireplace into
your Dimplex mantel surround.
1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture
and high traffic.
2. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet. (refer
to NOTE 1)
3. Store the fireplace in a safe dry and dust free location.
NOTE
The dimensions of the fireplace are 31 1/2”wide X 22 3/8” high X 9 1/8” deep. The fireplace does not
require any additional venting.
FIREPLACE INSTALLATION
1. Install the fireplace assembly into the mantel. (refer to mantel assembly instructions)
NOTE 1
A 15 AMP, 120 VOLT circuit is required. A dedicated circuit is preferred but not essential in all cases.
A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a
regular basis when the heater is operating. Additional appliances on the same circuit may exceed the
current rating of the circuit breaker.
IMPORTANT
If not using a Dimplex mantel, the fireplace must be
installed in an enclosure with the following
MINIMUM internal/opening dimensions.
FIGURE 2 22 5/8”
30 3/4”
9 3/8”

4
NEW WALL CONSTRUCTION
1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture
and high traffic.
2. Place the fireplace in the desired location to see how it will look in the room.
3. Mark the desired location on the floor and store the fireplace in a safe, dry and dust free location.
4. Use studs to frame an opening of 30 ¾” wide X 22 5/8” high X 9 3/8” deep.
Option #1 - The power cord can be lead from behind the trim and along the wall to an outlet near the
fireplace.
Option #2 - A new outlet can be installed inside the new frame construction.
Plug the unit into a 15Amp/120Volt outlet. If the cord does not reach, you may use an extension cord
rated for a minimum of 1875 watts.
Option #3 - Hardwire
1. Wire a dedicated, properly fused circuit with 120V, 15amp rating. Allow up to 8 feet of service
cable for connecting power supply to junction box on fireplace when installing after finishing wall.
CAUTION
Use two conductor, non-metallic sheath cable with ground wire (3 wires total) for the incoming power
supply on fireplace inserts. Use appropriate wire to meet local and national electrical codes for rated
power consumption.
2. Remove the outer jacket and strip the individual conductor from the end.
3. Loosen the screw securing the junction box cover and remove the cover.
4. Take the cables out from the junction box, loosen the two wire twist nuts and remove the cord set.
(FIGURE 3)
5. Route the power supply wire through the knockout on supplied alternative junction box cover and
secure with a wire clamp (not supplied) (FIGURE 4)
6. Connect the black wire (live) from the unit to the black wire from power supply. (FIGURE 4)
7. Connect the white wire (neutral) from the unit to the white wire from power supply. (FIGURE 4)
8. Connect the green wire (ground) from the unit to the green wire from power supply. (FIGURE 4)
9. Place all connectors inside the unit and secure the junction box cover to unit. Ensure that the
cable clamp grips only the jacket of service cable.
FIGURE 4
FIGURE 3

5
CAUTION
Clearance for air circulation beneath the fireplace insert is provided by two rubber feet.
DO NOT INSTALL THE FIREPLACE INSERT DIRECTLY ON CARPET OR SIMILAR SURFACES WHICH
MAY RESTRICT AIR CIRCULATION. If installing the fireplace in a carpeted area, place a one-piece,
solid, flat surface under the fireplace insert. Ensure that both of the insert’s feet rest securely on this
surface.
OPERATION
ELECTRIC FIREPLACE MANUAL CONTROL
The manual controls for the fireplace are located in the lower right hand corner. (FIGURE 5)
A. Main On/Off Switch
Supplies power to the 3 position manual control switch.
B. 3 Position Manual Control Switch
Remote (right position): The unit is operated with the remote control.
Flame (center position): The flame effect is turned ON.
Flame & Heat (left position): The flame effect and heater are turned ON simultaneously. When
the manual control is in the Flame & Heat position the heater does not run on the remote oper
ated thermostat.
NOTE
When the manual control switch is in the Flame and Flame & Heat positions, the fireplace unit
will not operate with the remote control.
C. Initialization Button
Used to synchronize the remote control.
A. Main On/Off Switch
B. 3 Postion Manual Control
C. Initialization Button
FIGURE 5
RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic switch will turn the heater off and it will not come back on
without being reset. The temperature cutoff switch can be reset by unplugging the unit, waiting 5 minutes
and plugging the unit back in.
CAUTION
If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at
1-888-346-7539 and press 4 for technical support. Please have your model and serial number ready
when calling.

REMOTE CONTROL
The remote control has a range of approximately 50 ft. (15.25m), it does not have to be pointed at the
fireplace and can pass through most obstacles (including walls). It is supplied with 243 independent
frequencies to prevent interference with other units.
BATTERY INSTALLATION
1. Depress tab on the battery cover on the back of the remote
transmitter and remove battery cover.
2. Install 2 AAA batteries into the remote control. (included)
3. Ensure child lock is in the “unlocked” position.
4. Replace the battery cover.
NOTE
When the “BAT” symbol is present on the remote control it is
recommended to replace the batteries promptly, to maintain
full functionality of the remote/fireplace. The remote transmitter
has a battery backup time of only several hours.
INITIALIZING THE REMOTE CONTROL
1. Plug cord into 120 volt wall outlet.
2. Ensure the Main On/Off switch located in the switch box on the fireplace in the lower right hand
corner is in the ON position.
3. Set the 3 position manual control to the Remote position (right position).
4. Press and hold the initialization button on the unit.
5. While holding the initialization button, press the flame/heat ON/OFF button or the Purifire™
ON/OFF button on the remote control transmitter.
6. Release the initialization button on the unit.
7. Press the Flame/Heat On/Off button to turn the Flame/Heat function ON or press the Purifire™
On/Off button to turn the Purifire™ function ON.
FREQUENCY INTERFERENCE
If the fireplace does not respond properly to the remote control, the remote operating frequency may
have to be reset. The remote control can send another frequency code to the circuit board to eliminate
interference.
1. Simultaneously press the “TEMPERATURE DOWN” button and the “FLAME SPEED DOWN”
button on the remote control.
2. “COD” will appear in place of the sleep timer digits.
3. Release the “TEMPERATURE DOWN” button and the “FLAME SPEED DOWN” button.
4. Press the initialization button on the unit.
5. Press the button on the remote.
Your remote will now have a different frequency communicating with the fireplace.
FIGURE 6
Batteries
6

REMOTE CONTROL FUNCTIONS (FIGURE 7)
Room TemperatureSet Temperature
Temperature Up
Dimmer Up
Dimmer
Flame Speed Up
Flame Speed Control
Sleep Timer Up
Sleep Timer
Temperature Down
Dimmer Down
Flame Speed Down
Sleep Timer Down
Flame & Heat On / Off
FLAME/HEAT ON/OFF BUTTON
Press the “Flame & Heat On/Off “button to turn the Flame/Heat function ON. When the “Set
Temperature” is higher then the “Room Temperature” the heat will come on. To turn the heat off,
lower the “Set Temperature” so that it’s setting is lower then the “Room Temperature”. The default
temperature setting is 72°F (22°C).
NOTE
When using the remote control the heater runs on a thermostat. Press the “Temperature Up” or
“Temperature Down” button to adjust the set temperature. Once the desired set temperature is reached
the heater will turn OFF. The heater will cycle ON and OFF to maintain the desired set temperature.
SET TEMPERATURE
1. Press “Flame Heat On/Off” button to turn fireplace on.
2. Press “Temperature Up” to raise thermostat.
3. Press “Temperature Down” to lower thermostat.
4. Press both “Temperature Up” and “Temperature Down” to change °F to °C.
FLAME SPEED
1. Press the “Flame & Heat On/Off” button to turn the Flame/Heat ON.
2. Press the “Flame Speed Up” to increase the speed of the flame.
3. Press the “Flame Speed Down” to decrease the speed of the flame.
FIGURE 7
7

LIGHT DIMMER
1. Press the Flame/Heat button to turn the Flame/Heat ON.
2. Repeatedly press the “Light Dimmer Up” or “Light Dimmer Down” button to decrease or
increase the brightness of the upper lights.
CHILD LOCK (FIGURE 8)
1. Depress tab on the battery cover on the back of the remote transmitter and remove the battery
cover.
2. Move “Child Lock” tab to the right to lock the remote transmitter.
3. Move “Child Lock” tab back to the left to unlock the remote transmitter.
4. Replace the battery cover.
NOTE
To temporarily unlock the remote transmitter press (in order) “Temperature Down” then “Temperature
Up” then “Dimmer Down”.
When the remote transmitter’s backlight is illuminated the “Child Lock” is bypassed. When the backlight
is off the “Child Lock” is re-activated.
FIGURE 8
Child Lock Switch
LockedUnlocked
SLEEP TIMER
The Sleep Timer automatically shuts off the fireplace after a preset time (from 30 minutes to 8 hours).
1. Press the “Flame & Heat On/Off” button to turn the fireplace ON.
2. To set the sleep timer press the “Sleep Timer Up” button.
3. Set the timer from 30 minutes through 8 hours.
4. The fireplace will automatically turn OFF when the sleep timer reaches 0 minutes.
5. The sleep timer can be cancelled at any time by pressing the “Sleep Timer Down” button
repeatedly until the sleep timer displays “0”.
WARNING
Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock
or damage to persons.
MAINTENANCE
LIGHT BULB REPLACEMENT
Allow at least 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail
of the log ember bed exterior disappears. There are four bulbs under the log set, which generate the
flames and embers, and two bulbs above the log that illuminate the log exterior.
LOWER LIGHT BULB REQUIREMENTS
Quantity of 3 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt rating.
Example: GE 60BC or Philips 60 CTC.
DO NOT EXCEED 60 WATTS PER BULB
HELPFUL HINTS
It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group
replacement will reduce the number of times you need to open the unit to replace light bulbs. Care
must be taken when removing the logset as the logset contains LED’s and wires. 8

Upper Bulbs
Lower
Bulbs
LED
Wire
Harness
Front Glass Assembly
Log Set
FIGURE 9
TO ACCESS THE LOWER LIGHT BULB AREA:
(FIGURE 9)
1. Remove front glass assembly.
2. Pull the front edge of the plastic ember
bed or plastic grate up and forward until
the rear tab releases from the ledge located at
the bottom of the mirror.
IMPORTANT
Only handle the logset by the emberbed.
NOTE
Logset fits tightly into firebox, some force may be
necessary to remove.
3. Set logset in front of fireplace.
4. Disconnect the logset LED wire harness from unit.
5. Unscrew bulbs counter clockwise.
6. Insert new bulbs.
7. Reconnect the logset LED wire harness.
8. Replace the logset by inserting the front edge of the fireplace
and push down on the rear edge of the emberbed until
it snaps into place. (FIGURE 10)
NOTE
Ensure the logset is installed tightly under the back ledge
to prevent light leakage.
9. Replace glass assembly.
UPPER LIGHT BULB REQUIREMENTS
Quantity of 2 clear chandelier or candelabra bulbs with an
E-12 (small) socket base, 15 watt rating.
DO NOT EXCEED 15 WATTS PER BULB
TO ACCESS THE UPPER LIGHT BULB AREA:
(FIGURE 9)
1. Remove front glass assembly.
2. Remove upper light cover.
3. Upper bulbs located in the upper left and upper right corners of fireplace.
4. Unscrew bulbs counter clockwise.
5. Insert new bulbs.
6. Re-install upper light bracket.
7. Replace glass assembly.
GLASS CLEANING
The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling,
etc., the glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. To prevent
scratching, do not use abrasive cleaners or spray liquids on the glass surface.
FIREPLACE SURFACE CLEANING
Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace. Do not
use abrasive cleaners.
FIGURE 10
9

FIVE YEAR LIMITED WARRANTY
Products to which this limited warranty applies
This limited warranty applies to the following model of your newly purchased Dimplex electric fireplace
DF3033ST and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited
warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut,
or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for
Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not
transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.
Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products purchased in these States, provinces, or territories are sold
AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or
conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and
performance of the products is with the purchaser, and in the event of a defect the purchaser assumes
the entire cost of all necessary servicing or repair.
What this limited warranty covers and for how long
Products, other than fireplace surrounds (mantels) and trims, covered by this limited warranty have been
tested and inspected prior to shipment. Subject to the provisions of this warranty, Dimplex warrants such
products to be free from defects in material and workmanship for a period of 5 years from the date of the
first purchase of such products as follows: (a) a repair or replacement warranty on defective products
or parts, including in-home services, for the first 2 years following the date of first purchase; and (b)
thereafter, a replacement of parts warranty on defective products and parts (with no in-home services)
for the 3 year period commencing on the second anniversary of first purchase and ending on the fifth
anniversary of the date of first purchase.
Dimplex fireplace surrounds (mantels) and trims covered by this limited warranty have been tested
and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such
products to be free from defects in material and workmanship for a period of 1 year from the date of first
purchase of such products. Warranty services do not include in-home services.
The above section is a summary only of your warranty rights. Please review the remaining
provisions of this warranty for your specific rights.
The limited 5 year warranty period for products other than fireplace surrounds (mantels) and trims and
the limited 1 year warranty period for fireplace surrounds (mantels) and trims also applies to any implied
warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Dimplex or its
authorized service representatives) or otherwise altered. This limited warranty does further not apply to
defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or
handling, or operation with an incorrect power source.
10

What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at
1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8.
Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited
warranty service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in material or
workmanship during (i) the 5 year limited warranty period for products other than fireplace surrounds
(mantels) and trims, and (ii) the 1 year limited warranty period for surrounds (mantels) and trims, you
have the following rights:
Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized•
to provide limited warranty services.
For products (other than surrounds (mantels) and trims) for the period ending at midnight•
on the second anniversary of the date of first purchase, Dimplex will in its sole discretion either
repair or replace such defective product or part without charge. If Dimplex is unable to repair or
replace such product or part, or if repair or replacement is not commercially practicable or cannot
be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price
for such product or part. This limited warranty entitles the purchaser to on-site or in-home warranty
services. Accordingly, Dimplex will be responsible for all labour and transportation costs associated
with the repair or replacement of the product or part except as follows: (i) charges may be levied for
travel costs incurred to travel to the purchaser’s site where the product is located if the purchaser’s
site is beyond 30 miles (48 km) from the closest service depot of Dimplex’s dealer or service agent;
and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the
product.
For products (other than surrounds (mantels) and trims) for the period commencing at 12:01•
a.m. on the day after the second anniversary of the first purchase and ending at midnight on
the fifth anniversary of the date of first purchase, this limited warranty entitles the purchaser to
replacement parts only without charge. If Dimplex is unable to replace such part, or if replacement is
not commercially practicable or cannot be timely made, Dimplex may, in lieu of replacement, choose
to refund the purchase price for such part. The purchaser shall not be entitled to on-site or in-home
warranty services. The purchaser shall be responsible for all expenses incurred for the removal of
the part and installation of the replacement part including, without limitation, all shipping costs and
transportation costs to and from the authorized dealer’s or service agent’s place of business and all
labour costs. Such costs shall not be the responsibility of Dimplex.
For surrounds (mantels) and trims for the period ending at midnight on the first anniversary of•
the date of first purchase, Dimplex will in its sole discretion either repair or replace such defective
surrounds (mantels) and trims or part thereof without charge. If Dimplex is unable to repair or replace
such product or part, or if repair or replacement is not commercially practicable or cannot be timely
made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such
product or part. The purchaser shall not be entitled to on-site or in-house services. The purchaser
is responsible for all expenses incurred for repair or replacement of such product or part including,
without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or
service agent’s business and all labour costs. Such costs shall not be the responsibility of Dimplex.
On-site or in-home services not provided under this warranty may be performed at the purchaser’s•
specific request and expense at Dimplex’s then-current rates for such services.
11

12
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE
SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR
ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE
LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of
Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.
1-888-DIMPLEX
1-888-346-7539
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
Approved for use in the United States and Canada