Dimplex DIMPLEX ELECTRIC FIREPLACE User manual

PRACTICAL USER’S GUIDE
FOR THE
OPTIFLAME ELECTRIC FIREPLACE
Valued Customer,
We are pleased that you have chosen to purchase an electric fireplace
manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth
and comfort of your hearth. Thank you for allowing our product to be the
backdrop for those special moments.
7204600100REV02
Quality checked by:
Write Your Remote
Control Code Number
Here:

QUICK REFERENCE GUIDE
FOR THE OPTIFLAME ELECTRIC FIREPLACE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the fireplace on?
• Are the light bulbs in your fireplace loose? (to check, follow
the instructions for replacing the light bulbs under the
maintenance section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor
when first used. This odor is a normal condition caused by the
initial heating of internal heater parts and will not occur again.
3. If your heater does not emit heat, ensure the large switch is on,
that the first two red indicator lights are on (for BF36E both
switches on the unit should be on and there are no red indicator
lights), the wall thermostat is set above the current room
temperature and any wall switches for the unit are on. If this does
not work, switch the unit off for 5 minutes and try again. Consult
operation section of your practical users guide for further
information.
4. The information regarding the model of your fireplace can be
found on the rating plate located under the logs in the lighting
area.
5. If you have any technical questions, questions regarding the
operation of your fireplace , or require service for your fireplace
contact Dimplex North America customer service at 1-888-
DIMPLEX (1-888-346-7539).

CONTENTS
PAGE
1 IMPORTANT INSTRUCTIONS
2 OPERATION
5 MAINTENANCE
7 WARRANTY AND ACCESSORIES

IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE
REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce
the risk of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using
this fireplace.
2. This fireplace is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
Keep combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 feet (0.9m) from the front
of the unit.
3. Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the fireplace is left
operating and unattended.
4. Do not operate any fireplace if
the heater has malfunctioned, or
if the fireplace has been dropped
or damaged in any manner.
5. Do not use outdoors
6. This fireplace is not intended for
use in bathrooms, laundry areas
and similar indoor locations.
7. Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may
cause an electric shock or fire, or
damage to the heater.
8. To prevent a possible fire, do not
block air intake or exhaust in any
manner.
9. All electrical heaters have hot
and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or flammable
liquids are used or stored or
where the unit will be exposed to
flammable vapors.
10. Do not modify this fireplace.
Use it only as described in this
manual. Any other use not
recommended by the
manufacturer may cause fire,
electric shock or injury to
persons.
11. Do not burn wood or other
materials in this fireplace.
12. Do not strike fireplace glass.
13. Always use a certified electrician
for installation.
14. Disconnect all power coming to
fireplace at main service panel
before performing any cleaning,
or maintenance.
15. When transporting or storing the
fireplace, keep in a dry place,
free from excessive vibration and
store as to avoid damage.
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in
damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose he
user to the risk of fire, serious injury, illness or death.
1

OPERATION
REMOTE CONTROL
The Optiflame fireplace is supplied with a radio
frequency remote control (all models except
BF36E). This remote control has a range of
approximately 50ft. (15.25m), it does not have to
be pointed at the fireplace and can pass through
most obstacles (including walls). It is supplied
with one of 243 independent frequencies to prevent
interference with other units. The frequency
designation is indicated on the back of the
transmitter (FIGURE 1).
A. Remote Control Initialization
This procedure is required every time there is a
loss of power to the remote control in the fireplace
(i.e. power failure, breaker tripped, main power
switch is turned off)
1. Ensure that power is supplied through main
service panel.
2. Access the manual controls, (remove glass
doors if applicable) pull right hand edge of
right hand steel curtain towards the center of
unit. (FIGURE 2)
3. Locate manual controls refer to FIGURE 3.
4. Activate main power switch, red indicator light
1 will flash.
5. Press ON button located on the remote control
transmitter (FIGURE 1). This will synchronize
the remote control transmitter and receiver.
B. Remote Control Usage
The remote control operates the fireplace levels
sequentially. The level is increased every time the
ON button on the transmitter is pressed. The
fireplace can be turned off at any point by pressing
the OFF button on the remote control transmitter.
FIGURE 1
FIGURE 2
2

Level 1: The flame effect is turned on and the first
red indicator light is activated.
Level 2: The flame effect remains on, the heater is
activated to the low heat setting, and the first and
second red indicator lights are activated.
Level 3: The flame effect remains on, the heater is
set to the high heat setting, and all three red
indicator lights are activated.
MANUAL CONTROLS
The fireplace can also be controlled in a similar
manner to the remote control with switches located
on the fireplace (FIGURE3).
A. Main Power Switch
ALL MODELS WITH REMOTE CONTROL.
Main on/off switch, supplies power to the remote
control receiving unit. When placed in the on
position level 1 indicator will flash.
ALL MODELS WITHOUT REMOTE
CONTROL.
Main on/off switch, activates the flame effect.
B. Heater Control Switch
ALL MODELS WITH REMOTE CONTROL.
Operates fireplace in the same manner as the
remote control transmitter. Pressing the left side of
this switch has the same effect as the ON button on
the remote control and the right side has the same
effect as the OFF button of the remote control.
Pressing once to the left activates Level 1, twice
activates Level 2, three times activates Level 3.
Pressing to the right turns the fireplace off.
ALL MODELS WITHOUT REMOTE
CONTROL.
Heater ON/OFF switch, activates heater to high
level.
FIGURE 3
3

WALL MOUNTED CONTROLS
The fireplace can be installed with wall-mounted
controls in addition to the controls provided.
These controls include wall switches and
thermostats.
A. Wall Mounted Thermostats
ALL MODELS WITH REMOTE CONTROL.
When the fireplace is set to Level 2, or Level 3 the
wall mounted thermostat will control the heat
output of the unit. When the fireplace is set to
Level 2, or 3 the heater will not activate until the
wall mounted thermostat senses an ambient
temperature lower than the temperature to which it
is set.
B. Wall Mounted Switches
ALL MODELS WITHOUT REMOTE CONTROL
ONLY.
This model may be installed such that a wall-
mounted switch activates the flame effect and a
wall mounted thermostat activates the heater.
RESETTING THE TEMPERATURE
CUTOUT SWITCH
The heater on this fireplace is protected with a
safety device to prevent overheating. Should the
heater overheat, an automatic cut out will turn the
heater off and it will not come back on without
being reset. It can be reset by switching the Main
Power switch (FIGURE 3) to OFF and waiting 5
minutes before switching it to ON. The remote
control will need to be re-initialized (see page 2)
CAUTION
• If you need to continuously reset the
heater, disconnect the power at the main
service panel and call your local dealer.
NOTE
• The heater may emit a slight, harmless
odor when first used. This odor is a
normal condition caused by initial heating
of internal heater parts and will not occur
again. 4

MAINTENANCE
Light Bulb Replacement:
Light bulbs need to be replaced when you notice a
dark section of the flame. There are four
bulbs under the log set which generate the flames
and embers.
Tool Requirements: Slot Screw Driver
Bulb Requirements: Quantity of 4 clear
chandelier or candelabra bulbs with an E-12
(small) socket base, 60 watt rating. Example: GE
60BC or Philips 60CTC.
Helpful Hints
It is a good idea to replace all light bulbs at one
time if they are close to the end of their rated life.
Group replacement will reduce the number of
times you need to open the unit to replace light
bulbs. Long life bulbs are recommended to reduce
the frequency of bulb changes.
CAUTION
•
•
Do not exceed 60 watts per bulb.
When handling log only apply force to the
ember bed section not directly to the logs.
NOTE
• Allow at least 5 minutes for light bulbs to
cool off before touching bulbs to avoid
accidental burning of skin.
WARNING
• Disconnect all power coming to fireplace
at main service panel before attempting
any maintenance or cleaning to reduce risk
of fire, electric shock or damage to
persons
5

To access the light bulb area:
1. Open steel curtain (remove glass doors if
applicable).
2. Remove two screws on log grate and remove
log grate (FIGURE 4).
3. Pull rear edge of ember bed up and forward by
grasping ember bed by the sides (handle the
logset only by the emberbed and not the logs)
and pulling solidly until the rear tab pops out
from under the back ledge, then lift out.
(FIGURE 5)
4. Examine the bulbs to determine which bulbs
require replacement.
5. Unscrew bulbs counter clockwise.
6. Insert new bulbs.
7. Replace the log by inserting front edge and
pushing the back down until rear tab snaps
under back ledge (FIGURE 5) and the logs are
resting against mirror.
8. Replace log grate using two screws previously
removed.
Mirror Cleaning:
The mirror is cleaned in the factory during the
assembly operation. During shipment, installation,
handling, etc., the mirror surface may collect dust
particles; these can be removed by buffing lightly
with a clean dry cloth.
To remove fingerprints or other marks, the mirror
can be cleaned with a damp cloth using good
quality household glass cleaner. The mirror should
be completely dried with a lint free cloth or paper
towel.
CAUTION
• Do not use abrasive cleaners on mirror
surface or spray liquids directly onto any
surface.
FIGURE 4
FIGURE 5
6

WARRANTY
Dimplex Optiflame Electric Fireplaces are tested and
inspected prior to shipment and are guaranteed from
defect to the purchaser of each new product. Any part
which proves to be defective in material or
workmanship under normal use within on year will be
repaired or replaced without charge.* The Company
will not be responsible for any expense incurred for
installation, removal from service, or transportation
costs. Any such defect should be brought to the
attention of the Dealer where the product was
purchased and is authorized to repair or replace within
the terms of this warranty.
The Company’s only obligation under this warranty
will be at its sole option to repair or replace any part
proving defective or to refund the purchase price
thereof.
The owner/user assumes all other risks, if any,
including the risk of any direct, indirect or
consequential loss or damage arising out of the use of
or inability to use the product.
The warranty will not apply if, in the sole judgement of
the Company, damage or failure has resulted from
accident, alteration, misuse, abuse, incorrect
installation, or operation on an incorrect power source.
Dimplex requires that all electric fireplace products are
to be field serviced when ever possible.
Dimplex electric fireplaces are covered by a free in
home service for the period that the fireplace is under
warranty. For service call 1-888-DIMPLEX (1-888-
346-7539)
The foregoing is in lieu of all other warranties
expressed, implied, or statutory, and the Company
neither assumes, nor authorizes any person to assume
for it any other obligation, or liability in connection
with said product.
*Light bulbs are not covered in the warranty.
ACCESSORIES
Please contact your local dealer for genuine
Dimplex accessories. Example: Glass door kits,
brass trim, cabinets designed to fit your Optiflame
fireplace.
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
1-888-DIMPLEX
1-888-346-7539
Approved for use in the United States and Canada
7