Dimplex DS3311 User manual

7205210100REV06
Valued Customer,
Thank you and congratulations for purchasing a Dimplex
 electricreplace.Overtheyears,valuablememories
will occur around the warmth and comfort of your
 replace.Thankyouforallowingourproducttobethe
 backdropforthosespecialmoments.
SerialNumber
ModelNumber
PartNumber
Qualitycheckedby:
Owner’s Manual
Model Numbers:
DS3311
DS4411
DS2205
DS2307

QUICK REFERENCE GUIDE
1.PriortotherstuseoftheCompactStoveverify
thefollowing:
Arethecircuitbreakersfortheuniton?•
ArethelightbulbsinyourCompactStove•
loose?(tocheck,followtheinstructions
forreplacingthelightbulbsunderthe
maintenance section of this manual)
2.TheheateronyourCompactStovemayemit
aslight,harmlessodorwhenrstused.This
odorisanormalconditioncausedbytheinitial
heating of internal heater parts and will not
occuragain.
3.Theinformationregardingthemodelofyour
CompactStovecanbefoundontheratingplate
locatedonthebackoftheunit.
4.Ifyouhaveanytechnicalquestionsorconcerns
regarding the operation of your Compact
Stove,orrequireservicecontactDimplexNorth
Americacustomerserviceat1-888-DIMPLEX
(1-888-346-7539)beforereturningtheproduct
tothepointofpurchase.

CONTENTS
PAGE 1  ImportantInstructions
PAGE 3  CompactStoveInstallation
PAGE 3  Operation
PAGE 5 Maintenance
PAGE 7 Warranty

IMPORTANT INSTRUCTIONS
Please Retain This User’s Guide For Future Reference
Whenusingelectricalappliances,basicprecautionsshouldalwaysbefollowed
toreducetheriskofre,electricshock,andinjurytopersons,includingthe
following:
1. ReadallinstructionsbeforeusingtheCompactStove.
2. Theheaterishotwheninuse.Toavoidburns,donotletbareskintouch
hotsurfaces.Thetrimaroundtheheateroutletbecomeshotduringheater
operation.Keepcombustiblematerials,suchasfurniture,pillows,bedding,
papers,clothes,andcurtainsatleast3feet(0.9m)fromthefrontoftheunit.
3. Extremecautionisnecessarywhenanyheaterisusedbyornearchildren
orinvalidsandwhenevertheunitisleftoperatingandunattended.
4. AlwaysunplugtheCompactStovewhennotinuse.
5. Donotoperateanyunitwithadamagedcordorplug,oriftheheaterhas
malfunctioned,oriftheCompactStovehasbeendroppedordamagedin
anymanner.Returnheatertoauthorizedservicefacilityforexamination,
electricalormechanicaladjustment,orrepair.
6. Donotuseoutdoors.
7. TheCompactStoveisnotintendedforuseinbathrooms,laundryareas
andsimilarindoorlocations.Neverlocateheaterwhereitmayfallintoa
bathtuborotherwatercontainer.
8. Donotrunthecordundercarpeting.Donotcovercordwiththrowrugs,
runners,orthelike.Arrangecordawayfromtrafcareaandwhereitwill
notbetrippedover.
9. Todisconnecttheunit,turnthecontrolsoff,thenremovetheplugfromthe
outlet.
10.Donotinsertorallowforeignobjectstoenteranyventilationorexhaust
openingasthismaycauseanelectricshockorre,ordamagetothe
heater.
11.Topreventapossiblere,donotblockairintakeorexhaustinanymanner.
Donotuseonsoftsurfaces,likeabed,whereopeningsmaybecome
blocked.
12.Allelectricalheatershavehotandarcingorsparkingpartsinside.Donot
useinareaswheregasoline,paint,orammableliquidsareusedorstored
orwheretheunitwillbeexposedtoammablevapors.
13.DonotmodifytheCompactStove.Useitonlyasdescribedinthismanual.
Anyotherusenotrecommendedbythemanufacturermaycausere,
electricshockorinjurytopersons.
14.Toreducetheriskofelectricshock,thisappliancehasapolarizedplug
1

(onebladeiswiderthantheother).Thisplugwilltinapolarizedoutlet
onlyoneway.Iftheplugdoesnottfullyintheoutlet,reversetheplug.If
itstilldoesnott,contactaqualiedelectriciantoinstalltheproperoutlet.
Donotchangethepluginanyway.Avoidtheuseofanextensioncord.
Extensioncordsmayoverheatandcauseariskofre.Ifyoumustusean
extensioncord,thecordmustbeNo.14AWGminimumsizeandratedno
lessthan1875Watts.
15.DonotburnwoodorothermaterialsintheCompactStove.
16.Donotstrikethecleardoorpanel.
17.Alwaysuseacertiedelectricianshouldnewcircuitsoroutletsberequired.
18.Alwaysuseproperlygrounded,fusedandpolarizedoutlets.
19.Disconnectallpowersupplybeforeperforminganycleaning,maintenance
orrelocationoftheunit.
20.Whentransportingorstoringtheunitandcord,keepinadryplace,free
fromexcessivevibrationandstoresoastoavoiddamage.
2
CAUTION
RISKOFELECTRICSHOCK
DONOTOPEN
NOUSER-SERVICEABLEPARTSINSIDE
SAVE THESE INSTRUCTIONS
!NOTE: Proceduresandtechniquesthatareconsideredimportant
 enoughtoemphasize.
CAUTION:Proceduresandtechniqueswhich,ifnotcarefully
 followed,willresultindamagetotheequipment.
WARNING:Proceduresandtechniqueswhich,ifnotcarefully
 followed,willexposetheusertotheriskofre,seriousinjury,
 illnessordeath.

Brass and Nickel Doors
Thebrassandnickeldoorsarehandnishedsolidcastings.Due
tothenatureofthemanufacturingprocess,thedoorsmayhave
somesmallimperfections.Thisisconsiderednormalandaddstothe
characterofthestove.
Compact Stove Installation
!NOTE: A15Amp,120Voltcircuitisrequired.Adedicatedcircuit
ispreferredbutnotessentialinallcases.Adedicatedcircuitwill
berequiredif,afterinstallation,thecircuitbreakertripsorfuse
blowsonaregularbasiswhentheheaterisoperating.Additional
appliances on the same circuit may exceed the current rating of the
circuitbreaker.
WARNING: Ensure the power cord is not installed so that it is
pinched or against a sharp edge and ensure that the power cord is
storedorsecuredtoavoidtrippingorsnaggingtoreducetheriskof
re,electricshockorinjurytopersons.
Construction and electrical outlet wiring must comply with local
buildingcodesandotherapplicableregulationstoreducetheriskof
re,electricshockandinjurytopersons.
 Donotattempttowireyourownnewoutletsorcircuits.Toreduce
theriskofre,electricshockorinjurytopersons,alwaysusea
licensedelectrician.
Makesuretheunit’sMainON/OFFswitchisswitchedOFF(referto1.
operatinginstructionsection).
Plugtheunitintoa15Amp/120Voltoutlet.Ifthecorddoesnot2.
reach,youmayuseanextensioncordratedforaminimumof1875
Watts.
Operation
ToaccessthecontrolsgotothebackoftheStove(Figure1).
A. Main ON/OFF Switch
The ON/OFFswitchsuppliespowertoallunitfunctions(heat/ame).
3

4
B. Heater ON/OFF Switch
TheHeaterON/OFFSwitchsuppliespowertotheheaterfanandthe
heaterelement.
C. Heater Thermostat Control
Toadjustthetemperaturetoyourindividualrequirements,turnthe
thermostatcontrolclockwiseallthewaytoturnontheheater.When
theroomreachedthedesiredtemperature,turnthethermostatknob
counterclockwiseuntilyouhearaclick.Leaveinthispositionto
maintaintheroomtemperatureatthissetting.Foradditionalheat,turn
clockwiseuntilyouheartheclickagainandtheheaterwillturnon.
Toturntheheateroff,switchtheHeaterON/OFFSwitchtotheOFF
position.
!NOTE: WhentheheaterisswitchedON,theheaterfanwill
operate.Theheaterelementmayormaynotbeon,dependingon
thethermostatcontrolsetting(see“HeaterThermostatControl”).
Resetting The Temperature Cutoff Switch
Shouldtheheateroverheat,anautomaticcutoutwillturntheheater
offanditwillnotcomebackonwithoutbeingreset.Itcanberesetby
switchingtheMainON/OFFSwitchtoOFFandwaitingve(5)minutes
beforeswitchingtheunitbackon.
Figure 1
A
B
C

CAUTION: Ifyouneedtocontinuouslyresettheheater,unplug
 theunitandcallDimplexNorthAmericaLimitedat
 1-888-346-7539.
Maintenance
WARNING: Disconnectpowerbeforeattemptinganymaintenance
orcleaningtoreducetheriskofre,electricshockordamageto
persons.
Light Bulb Replacement
Allowatleastve(5)minutesforlightbulbsandheatertocooloff
beforetouchingbulbstoavoidaccidentalburningofskin.
Lightbulbsneedtobereplacedwhenyounoticeadarksectionof
theameorwhentheclarityanddetailofthelogexteriordisappears.
Therearetwo(2)bulbsunderthelogsetwhichgeneratetheames
andembers.
Light Bulb Requirements
Quantityoftwo(2)clearchandelierorcandelabrabulbswithanE-12
(small)socketbase,25Wattrating.
Helpful Hints
Itisagoodideatoreplacealllightbulbsatonetimeiftheyarecloseto
theendoftheirratedlife.Groupreplacementwillreducethenumber
oftimesyouneedtoopentheunittoreplacelightbulbs.
Replacement:
1. Openthefrontdoor.
2. Removethefourscrewslocatedontheemberbedandremovethe
logset(Figure2).
3. Locateandexaminethebulbstodeterminewhichbulb(s)required
replacement.
4. Unscrewthebulb(s)counterclockwise.
5. Insertnewbulb(s).
6. Installthelogsetintotheunit.Replacethelogsetretainingscrews
intotheemberbed.
5

Clear Door Panel Cleaning
Thecleardooriscleanedinthefactoryduringtheassemblyoperation.
Duringshipment,installation,handling,etc.,thecleardoormaycollect
dustparticles,thesecanberemovedbydustinglightlywithacleandry
cloth.
Toremovengerprintsorothermarks,thecleardoorcanbecleaned
withadampcloth.Thecleardoorshouldbecompletelydriedwitha
lintfreeclothtopreventwaterspots.Topreventscratching,donotuse
abrasivecleanersorsprayliquidsonthecleardoorsurface.
Compact Stove Surface Cleaning
UsewarmwateronlytocleanpaintedsurfacesoftheCompactStove.
Donotuseabrasivecleaners.
6
Figure 2
LightBulbs(2)
LogSet
Screws(4)

One Year Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to the following models of your newly purchased
Dimplexelectricstove DS3311, DS4411, DS2205, DS2307 and to newly
purchasedDimplexreplacesurrounds(mantels)andtrims.Thislimited
warrantyappliesonlytopurchasesmadeinanyprovinceofCanadaexcept
forYukonTerritory,Nunavut,orNorthwestTerritoriesorinanyofthe50
StatesoftheUSA(andtheDistrictofColumbia)exceptforHawaiiand
Alaska.Thislimitedwarrantyappliestotheoriginalpurchaseroftheproduct
onlyandisnottransferable.
Products excluded from this limited warranty
Lightbulbsarenotcoveredbythislimitedwarrantyandarethesole
responsibilityoftheowner/purchaser.ProductspurchasedinYukonTerritory,
Nunavut,NorthwestTerritories,Hawaii,orAlaskaarenotcoveredbythis
limitedwarranty.ProductspurchasedintheseStates,provinces,orterritories
aresoldASISwithoutwarrantyorconditionofanykind(including,without
limitation,anyimpliedwarrantiesorconditionsofmerchantabilityortnessfor
aparticularpurpose)andtheentireriskofastothequalityandperformance
oftheproductsiswiththepurchaser,andintheeventofadefectthe
purchaserassumestheentirecostofallnecessaryservicingorrepair.
What this limited warranty covers and for how long
Productscoveredbythislimitedwarrantyhavebeentestedandinspectedprior
toshipmentand,subjecttotheprovisionsofthiswarranty,Dimplexwarrants
suchproductstobefreefromdefectsinmaterialandworkmanshipforaperiod
of12monthsfromthedateoftherstpurchaseofsuchproduct.
The limited 12 month warranty period also applies to any implied warranties
thatmayexistunderapplicablelaw.Somejurisdictionsdonotallowlimitations
onhowlonganimpliedwarrantylasts,sotheabovelimitationmaynotapplyto
thepurchaser.
What this limited warranty does not cover
Thislimitedwarrantydoesnotapplytoproductsthathavebeenrepaired
(exceptbyDimplexoritsauthorizedservicerepresentatives)orotherwise
altered.Thislimitedwarrantydoesfurthernotapplytodefectsresultingfrom
misuse,abuse,accident,neglect,incorrectinstallation,impropermaintenance
orhandling,oroperationwithanincorrectpowersource.
What you must do to get service under this limited warranty
DefectsmustbebroughttotheattentionofDimplexTechnicalServiceby
contactingDimplexat1-888-DIMPLEX(1-888-346-7539),or1367Industrial
7

Road,CambridgeOntario,CanadaN1R7G8.Pleasehaveproofofpurchase,
catalogue/modelandserialnumbersavailablewhencalling.Limitedwarranty
servicerequiresaproofofpurchaseoftheproduct.
What Dimplex will do in the event of a defect
Intheeventaproductorpartcoveredbythislimitedwarrantyisproventobe
defectiveinmaterialorworkmanshipduringthe12monthlimitedwarranty
periodyouhavethefollowingrights:
Dimplexwillinitssolediscretioneitherrepairorreplacesuchdefective•
productorpartwithoutcharge.IfDimplexisunabletorepairorreplace
such product or part, or if repair or replacement is not commercially
practicableorcannotbetimelymade,Dimplexmay,inlieuofrepairor
replacement,choosetorefundthepurchasepriceforsuchproductorpart.
Limitedwarrantyservicewillbeperformedsolelybydealersorservice•
agentsofDimplexauthorizedtoprovidelimitedwarrantyservices.
Thepurchaserisresponsibleforremovalandtransportationofsuch•
productorpart(andanyrepairedorreplacementproductorpart)toand
fromtheauthorizeddealer’sorserviceagent’splaceofbusiness.
Thislimitedwarrantydoesnotentitlethepurchasertoon-siteorin-•
homeservices.On-siteorin-homeservicesmaybeperformedatthe
purchaser’sspecicrequestandexpenseatDimplex’sthen-currentrates
forsuchservices.
Dimplexwillnotberesponsiblefor,andthelimitedwarrantyservicesshall•
notinclude,anyexpenseincurredforinstallationorremovaloftheproduct
orpart(oranyreplacementproductorpart)oranylabourortransportation
costs.Suchcostsshallbethepurchaser’sresponsibility.
What Dimplex and its dealers and service agents are also not responsible for:
INNOEVENTWILLDIMPLEX,ORITSDIRECTORS,OFFICERS,OR
AGENTS,BELIABLETOTHEPURCHASERORANYTHIRDPARTY,
WHETHERINCONTRACT,INTORT,ORONANYOTHERBASIS,FOR
ANYINDIRECT,SPECIAL,PUNITIVE,EXEMPLARY,CONSEQUENTIAL,
ORINCIDENTALLOSS,COST,ORDAMAGEARISINGOUTOFORIN
CONNECTIONWITHTHESALE,MAINTENANCE,USE,ORINABILITYTO
USETHEPRODUCT,EVENIFDIMPLEXORITSDIRECTORS,OFFICERS,
ORAGENTSHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCH
LOSSES,COSTSORDAMAGES,ORIFSUCHLOSSES,COSTS,OR
DAMAGESAREFORESEEABLE.INNOEVENTWILLDIMPLEX,ORITS
OFFICERS,DIRECTORS,ORAGENTSBELIABLEFORANYDIRECT
LOSSES,COSTS,ORDAMAGESTHATEXCEEDTHEPURCHASEPRICE
OFTHEPRODUCT.
SOMEJURISDICTIONSDONOTALLOWTHEEXCLUSIONOR
LIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,SO
8

THEABOVELIMITATIONOREXCLUSIONMAYNOTAPPLYTOTHE
PURCHASER.
How State and Provincial law apply
Thislimitedwarrantygivesyouspeciclegalrights,andyoumayalsohave
otherrightswhichvaryfromjurisdictiontojurisdiction.Theprovisionsof
theUnitedNationsConventiononContractsfortheSaleofGoodsshallnot
applytothislimitedwarrantyorthesaleofproductscoveredbythislimited
warranty.
9
ApprovedforuseintheUnitedStatesandCanada
Printed in China
©2009DimplexNorthAmericaLimited
Dimplex North America Limited
1367IndustrialRoadCambridgeON
CanadaN1R7G8
1-888-346-7539www.dimplex.com