Dimplex ELECTRALOG CFP3913 User manual

Owner’s Manual
Model
CFP3913
DFP18-1041
DFP18-1046
DFP18-1069
7209260100R06
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Table of Contents
Always use a qualied technician
or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are considered
important enough to emphasize.
CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to
the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations .................3
IMPORTANT INSTRUCTIONS ...............4
Fireplace Installation .......................7
Operation ................................8
Maintenance .............................9
Warranty ...............................11
Replacement Parts ........................14

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result
in a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
Model Number
Serial Number

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
①Read all instructions before
using the electric replace.
②This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation. Keep
combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 ft (0.9 m) from the front of
the heater and keep them away
from the sides and rear.
③ Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④ Always unplug the heater when
not in use.
⑤Do not operate any heater
after it malfunctions. Disconnect
power at the service panel and
have the heater inspected by a
reputable electrician before reus-
ing.
IMPORTANT INSTRUCTIONS
⑥ Do not operate any unit with
a damaged cord or plug, or if the
heater has malfunctioned, or if
the electric replace has been
dropped or damaged in any man-
ner, contact Dimplex Technical
Service at 1-888-346-7539.
⑦ Do not use outdoors.
⑧ This heater is not intended for
use in bathrooms, laundry ar-
eas and similar indoor locations.
Never locate this heater where
it may fall into a bathtub or other
water container.
⑨ Do not run cord under carpet-
ing. Do not cover cord with throw
rugs, runners, or the like. Arrange
cord away from trafc area and
where it will not be tripped over.
⑩ To disconnect heater, turn
controls to off, then remove plug
from outlet.
⑪ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage the heater.
⑫ To prevent a possible re, do
not block air intakes or exhaust in
any manner.
⑬ All electrical heaters have

5
SAVE THESE INSTRUCTIONS
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored.
⑭ Do not modify the heater.
Use it only as described in this
manual. Any other use not recom-
mended by the manufacturer may
cause re, electric shock, or injury
to persons.
⑮ To reduce the risk of electric
shock, this heater has a polarized
plug (one blade is wider than the
other). This plug will t in a polar-
ized outlet only one way. If the
plug does not t fully in the outlet,
reverse the plug. If it still does not
t, contact a qualied electrician
to install the proper outlet. Do not
change the plug in any way.
⑯Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑰ Do not burn wood or other
materials in the Fireplace.
⑱ Do not strike the front glass.
⑲ Always use a certied electri-
cian should new circuits or outlets
be required.
⑳ Always use properly grounded,
fused and polarized outlets.
㉑ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
heater.
㉒ When transporting or storing
the heater and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
IMPORTANT INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

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IMPORTANT INSTRUCTIONS
!NOTE: This equipment has been
tested and found to comply with the limits
for Class B digital device, pursuant to
part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and the receiver.
• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Operation is subject to the following
two conditions: (1) this device may not
cause interference and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types - may
explode or leak causing injury.
CAUTION: Changes or
modications not expressly
approved by the party responsible
for compliance could void user's
authority to operate the equipment.

7
Fireplace Installation
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gaso-
line or other ammable vapors or
liquids in the vicinity of the heater.
CAUTION: High temperature,
risk of re, keep electrical cords,
drapery, furnishings, and other
combustibles at least 3 ft (0.9 m)
from the front of the heater.
!NOTE: A 15 Amp, 120 Volt
alternating current (VAC) circuit
is required. A dedicated circuit
is preferred but not essential in
all cases. A dedicated circuit will
be required if, after installation,
the circuit breaker trips or fuse
blows on a regular basis when the
heater is operating. Additional
appliances on the same circuit
may exceed the current rating of
the circuit breaker.
1. Make sure the unit’s
3-Position Switch is switched
OFF ("O") (refer to operating
instruction section).
2. Plug the unit into a 15
Amp/120 VAC outlet.
CONTROL RECEIVER
REMOTE
FLICKER
MOTOR
SWITCH
3-POSITION
SWITCH
LOW HEAT SWITCH
HIGH HEAT
MOTOR
THERMAL
CUTOUT
ELEMENT
L
N
M
CAPACITOR
LOWER
LIGHTS
Wiring

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Operation
WARNING: This electric
rebox must be properly installed
before it is used.
Manual Controls
Three switches provide a choice
of heat settings. A switch is in the
ON position when the side with
the markings on (i.e. I, II, or II) is
pushed in. (Figure 1)
Switch 1
(I) Manual mode: Controls the
electricity supply to the heater
and ame manually.
(II)Remote mode: Allows the
control of electricity supply to
the heater and ame through
the use of the supplied remote
control.
!NOTE: This switch must
be in either (I) or (II) to operate
with or without heat.
Switch 2 (I) Provides 715 Watt
heat output.
Switch 3 (II)Provides 1430 Watt
heat output with Switch 2.
Remote Operation
The replace is supplied with an
integral ON/OFF remote control.
!NOTE: Ensure that the
replace 3-Position is set to the
remote control setting (i.e. II).
To operate: push ON button
to turn replace on; push OFF
button to turn replace off.
!NOTE: Remote control
operates main power supply.
Heat must still be controlled by
switches on replace.
Resetting The Tempera-
ture Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
3-Position Switch to OFF ("O")
and waiting ve (5) minutes
before switching the unit back on.
Figure 1
3 2 1

9
Maintenance
 WARNING: Disconnect power
before attempting any main-
tenance or cleaning to reduce
the risk of re, electric shock or
damage to persons.
!NOTE: The replace should
not be operated with an accumu-
lation of dust or dirt on or in the
unit, as this can cause a build up
of heat and eventual damage.
For this reason the heater must
be inspected regularly, depending
upon conditions and at least at
yearly intervals.
Bulb Replacement
The bulbs are located behind the
back panel.
To gain access to the bulbs:
1. Remove the silver screw that
secures the access panel to
the rebox as indicated in
Figure 2.
2. Remove and slide out panel.
3. Remove the defective lamp
by unscrewing it as shown in
Figure 3.
4. Replace with a 60 Watt E12
clear chandelier or candela-
bra. Take care not to over-
tighten the bulb.
5. Ret the access panel and
secure with the screw re-
moved in step 1.
!NOTE: To remove the rebox
insert prior to repair, remove the
ve black screws at the back of
the rebox as shown in Figure 2
and slide it out to the front.
Helpful Hints: It is a good idea to
replace all light bulbs at one time
if they are close to the end of their
rated life. Group replacement will
reduce the number of times you
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call customer
service at 1-888-346-7539.
Operation

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Maintenance
Figure 2
Access
Panel
Screw
Firebox Mounting
Screws (2)
Firebox
Mounting
Screws (3)
Figure 3
Bulbs
need to open the unit to replace
light bulbs.
Cleaning
WARNING: Always discon-
nect from the power supply
before cleaning the replace.
For general cleaning use a soft
clean duster – never use abra-
sive cleaners. The glass viewing
screen should be cleaned care-
fully with a soft cloth. DO NOT
use glass cleaners.
To remove any accumulation of
dust or uff the soft brush attach-
ment of a vacuum cleaner should
occasionally be used to clean the
outlet grill of the fan heater.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other
servicing.

11
Warranty
Products to which this limited warranty
applies
This limited warranty applies to newly
purchased Electralog replace surrounds
(mantels) and trims. This limited warranty
applies only to purchases made in any
province of Canada except for Yukon Terri-
tory, Nunavut, or Northwest Territories or
in any of the 50 States of the USA (and
the District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.
Products excluded from this limited war-
ranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without war-
ranty or condition of any kind (including,
without limitation, any implied warranties
or conditions of merchantability or tness
for a particular purpose) and the entire risk
of as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Electralog warrants such
products to be free from defects in mate-
rial and workmanship for a period of 12
months from the date of the rst purchase
of such product.
The limited 12 month warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdic-
tions do not allow limitations on how long
an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Electralog or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What to do when your unit ceases to oper-
ate as described in this manual:
Defects must be brought to the attention of
Electralog Technical Service by contact-
ing Electralog at 1-888-346-7539, or
1367 Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof
of purchase, catalogue/model and serial
numbers available when calling. Limited
warranty service requires a proof of pur-
chase of the product.
What Electralog will do in the event of a
defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during the
12 month limited warranty period you have
the following rights:
• Electralog will in its sole discretion
either repair or replace such defec-

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tive product or part without charge.
If Electralog is unable to repair or
replace such product or part, or if
repair or replacement is not com-
mercially practicable or cannot be
timely made, Electralog may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part.
• Limited warranty service will be per-
formed solely by dealers or service
agents of Electralog authorized to
provide limited warranty services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired
or replacement product or part) to
and from the authorized dealer’s or
service agent’s place of business.
• This limited warranty does not
entitle the purchaser to on-site or
in-home services. On-site or in-home
services may be performed at the
purchaser’s specic request and
expense at Electralog’s then-current
rates for such services.
• Electralog will not be responsible
for, and the limited warranty services
shall not include, any expense in-
curred for installation or removal of
the product or part (or any replace-
ment product or part) or any labour
or transportation costs. Such costs
shall be the purchaser’s responsibil-
ity.
What Electralog and its dealers and ser-
vice agents are also not responsible for:
IN NO EVENT WILL ELECTRALOG,
OR ITS DIRECTORS, OFFICERS, OR
AGENTS, BE LIABLE TO THE PUR-
CHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT,
OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF ELECTRALOG OR ITS DIREC-
TORS, OFFICERS, OR AGENTS HAVE
BEEN ADVISED OF THE POSSIBILITY
OF SUCH LOSSES, COSTS OR DAM-
AGES, OR IF SUCH LOSSES, COSTS,
OR DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL ELECTRALOG, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE PROD-
UCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to juris-
diction. The provisions of the United Na-
tions Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.
Warranty

13
Log Set ........................................ 0439290100RP
Flicker Motor .................................... 2000210100RP
Flicker Rod ..................................... 5901110100RP
Heater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2200491000RP
Cutout ......................................... 2300270100RP
3-Position Switch (l/O/ll) ........................... 2800071100RP
Low Heat Switch (l) ............................... 2800070700RP
High Heat Switch (ll) .............................. 2800071000RP
Terminal Block (2 in unit) ........................... 4000120100RP
Cord Set ....................................... 4100090104RP
Partially Reective Glass ........................... 5900980100RP
Front Glass ..................................... 5900930100RP
Lamp Holder .................................... 4200090100RP
Remote Reciever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000370800RP
Replacement Parts
© 2013 Dimplex North America Limited
Electralog
1367 Industrial Road
Cambridge ON
Canada N1R 7G8