Dimplex DFI2309 User manual

Owner’s Manual
Model
DFI2309
DFI2310
7205650300R03
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

2 www.dimplex.com
Table of Contents
Always use a qualied technician
or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are considered
important enough to
emphasize.
CAUTION: Procedures
and techniques which, if not
carefully followed, will result in
damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations .................3
IMPORTANT INSTRUCTIONS ...............4
Fireplace Installation .......................7
Operation ................................9
Maintenance ............................11
Warranty ...............................13
Replacement Parts ........................16

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
Model Number
Serial Number

4 www.dimplex.com
IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before
using this heater.
② This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
Keep combustible materials, such
as furniture, pillows, bedding,
papers, clothes, and curtains at
least 3 feet (0.9 m) from the front
of the heater and keep them away
from the sides and rear.
③ Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④ Always unplug the heater when
not in use.
⑤Do not operate any heater
after it malfunctions. Disconnect
power at the service panel and
have the heater inspected by a
reputable electrician before reus-
ing.
⑥ Do not operate any unit with
a damaged cord or plug, or if the
heater has malfunctioned, or if
the electric replace has been
dropped or damaged in any man-
ner, contact Dimplex Technical
Service at 1-888-346-7539.
⑦ Do not use outdoors.
⑧ This heater is not intended for
use in bathrooms, laundry ar-
eas and similar indoor locations.
Never locate this heater where
it may fall into a bathtub or other
water container.
⑨ Do not run cord under carpet-
ing. Do not cover cord with throw
rugs, runners, or the like. Arrange
cord away from trafc area and
where it will not be tripped over.
⑩ To disconnect heater, turn
controls to off, then remove plug
from outlet.
⑪ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage the heater.
⑫ To prevent a possible re, do
not block air intakes or exhaust in
any manner.
⑬ All electrical heaters have
hot and arcing or sparking parts

5
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored.
⑭ Do not modify the heater. Use
it only as described in this man-
ual. Any other use not recom-
mended by the manufacturer may
cause re, electric shock, or injury
to persons.
⑮This unit may have a polarized
plug (one blade is wider than the
other). The plug will t in a polar-
ized outlet only one way. If the
plug does not t fully in the outlet,
reverse the plug. If it still does not
t, contact a qualied electrician
to install the proper outlet.
⑯ Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑰ Do not burn wood or other
materials in the Fireplace.
⑱ Do not strike the front glass.
⑲ Always use a certied electri-
cian should new circuits or outlets
be required.
⑳ Always use properly grounded,
fused and polarized outlets.
㉑ Do not install the replace
directly on carpet or a similar
surface, which may restrict air
circulation beneath the unit.
㉒ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
heater.
㉓ When transporting or storing
the heater and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

6 www.dimplex.com
IMPORTANT INSTRUCTIONS
This equipment has been tested and
found to comply with the limits for Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and the receiver.
• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Operation is subject to the following
two conditions: (1) this device may not
cause interference and; (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
WARNING: Remote control
contains small batteries
keep away from children. If
swallowed seek medical
attention immediately.
WARNING: Do not install
battery backwards, charge, put
in re or mix with used or other
battery types - may explode or
lead causing injury.
!NOTE: Changes or
modications not expressly
approved by the party responsible
for compliance could void
user's authority to operate the
equipment.

7
Fireplace Installation
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gaso-
line or other ammable vapors or
liquids in the vicinity of the heater.
CAUTION: High temperature,
risk of re, keep electrical cords,
drapery, furnishings, and other
combustibles at least 3 ft (0.9 m)
from the front of the heater.
!NOTE: A 15amp, 120-volt cir-
cuit is required. A dedicated cir-
cuit is preferred but not essential
in all cases. A dedicated circuit
will be required if, after installa-
tion, the circuit breaker trips or
the fuse blows on a regular basis
when the heater is operating. Ad-
ditional appliances on the same
circuit may exceed the current
rating of the circuit breaker.
CAUTION: Clearance for air
circulation beneath the replace
insert is provided by two rubber
feet. Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the
replace in a carpeted area, place
a one-piece, solid, at surface
under the replace. Ensure that
both of the feet rest securely on
this surface.
!NOTE: The electric insert
must be installed in an opening
with the minimum dimensions
24 in. (61 cm) wide, 21.5 in. (54.6
cm) high and 12 in. (30.5 cm)
deep. The replace does not
require any additional venting
(Figure 1).
Existing Fireplace
1. Seal all drafts and vents with a
non-brous insulation material
to prevent any chimney debris
from falling onto the replace.
Do not install into an existing

8 www.dimplex.com
Fireplace Installation
replace that is prone to damp-
ness.
2. Cap the top of the chimney ue
to prevent rain from entering.
3. Plan your electric power sup-
ply.
4. Install an outlet into the exist-
ing replace. If an outlet is not
installed into the existing re-
place the power cord can also
run along the front of the hearth
to an outlet near the replace.
5. Ensure the insert power is off
(see Operation). Plug the insert
into the outlet and slide the unit
into the existing replace.
6. Push the insert into the rebox
and center within the open-
ing. Adjust the four feet on the
bottom of the insert by turning
counter clockwise to raise and
clockwise to lower so that is
level with the existing replace
hearth.
7. Install the trim kit onto the re-
place insert (if applicable) and
push the trim and or insert back
until the trim is at against the
nished wall.
WARNING: The replace
insert can be used with
existing replace and screens.
Due to the heat produced
from the heater, existing
replace screens must
provide adequate air ow in
front of the unit. Do not use
existing replace doors
that close, sealing off the
replace insert from the
room. If installed behind
bi-fold doors, doors must
be open to allow heat to be
exhausted.
WIRING
CONTROL RECEIVER
REMOTE
FLICKER
MOTOR
SWITCH
3-POSITION
SWITCH
LOW HEAT SWITCH
HIGH HEAT
MOTOR
THERMAL
CUTOUT
ELEMENT
L
N
M
CAPACITOR
LED
LOGS
LED
DRIVER
BOARD
DFI2310 ONLY
LOWER
LIGHTS

9
WARNING: This electric
rebox must be properly installed
before it is used.
Manual Controls
A - 3-Position Switch
The switch has two On positions
marked with “ I” and “ II ”. The “ I
” position is for manual operation.
In this position the built-in remote
control is bypassed.
The “ II ” position is for operating
the unit with the provided remote
control. When in “ II ” position the
unit is operated with the ON and
OFF buttons of the remote con-
trol.
When the switch is in the center
(“O”) position the unit is off.
B - Low Heat On/Off Switch
The Low Heat On/Off Switch
supplies power to the heater fan
Figure 1
Operation
and the heater element. When the
switch is in the ON position the
heater operates on LOW.
C - High Heat Switch
The High Heat On/Off Switch
supplies power to the heater fan
and the heater element, when the
switch is in the ON position the
heater operates on HIGH. The
Low Heat Switch must also be in
the ON position for the high heat
setting to operate.
!NOTE: The heater on your
replace may emit a slight,
harmless odor when rst used.
This odor is a normal condition
caused by the initial heating of
internal heater parts and will
not occur again.
Resetting the Temperature Cut-
off Switch
The heater is protected with a
ABC

10 www.dimplex.com
Operation
safety device to prevent overheat-
ing. Should the heater overheat,
an automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
3-Position Switch (Figure 1A) to
Off (“ O” position) and waiting
ve minutes before switching the
unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call your
local dealer.
Remote Control (Figure 2)
The replace is supplied with an
integrated On/Off remote control.
!NOTE: Ensure that the re-
place’s 3-Position Switch is set
to the remote control setting
(“II” position).
To operate, push the ON button
to turn replace on, push the OFF
button to turn the replace off.
!NOTE: Before attempting any
operation with the remote, pull
the plastic insulator strip out
from between the remote cas-
ing and battery cover
Remote Control Initialization/
Reprogramming
In the event that your remote
control ceases to operate your
replace, follow these steps to
re-initialize the remote controland
the remote control receiver in the
replace:
1. Place the 3-Position Switch
(Figure 1A) in the Off (“ O”)
position.
2. Wait a minimum of ve sec-
onds and then place the
3-Position Switch in the Re-
mote Control (“ II ”) position.
3. Within 10 seconds of chang-
ing the switch position, press
the ON button located on the
remote control (Figure 2).
This will synchronize the remote
control and the replace receiver.
!NOTE: You will have only 10
seconds to perform this last
step. Failure to do so will result
Figure 2
Off
Button
On
Button
Battery
cover
Plastic
strip

11
Maintenance
 WARNING: Disconnect power
before attempting any main-
tenance or cleaning to reduce
the risk of re, electric shock or
damage to persons.
!NOTE: The replace should
not be operated with an accumu-
lation of dust or dirt on or in the
unit, as this can cause a build up
of heat and eventual damage. For
this reason the heater must be
inspected regularly, depending
upon conditions and at least at
yearly intervals.
Light Bulb Replacement
Light bulbs need to be replaced
when you notice a dark section
of the ame. There are two bulbs
under the log set which generate
the ames and embers.
Light Bulb Requirements
Quantity 2 clear chandelier or
candelabra bulbs with an E-12
(small) socket base, 60 Watt rat-
ing. Example: GE 60BC or Philips
60CTC.Do not exceed 60 Watts
per bulb.
Replacement:
CAUTION: Allow at least 10
minutes for the light bulbs and
heater to cool before attempt-
ing any maintenance or clean-
ing.
1. With a Phillips screwdriver
remove the screws from the
Log Grate (Figure 3).
2. Remove the Log Set by lifting
straight up.
!NOTE: Log Set ts tightly
in these steps needing to be
followed again.
Battery Replacement
To replace the battery:
1. Slide battery cover open on
the hand held transmitter
2. Correctly install one 12 Volt
(A23) battery in the battery
holder.
3. Close the battery cover.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area.
Operation

12 www.dimplex.com
Figure 3 Log Set
Light Bulbs (2)
LED Wire Harness
(DFI2310 only)
x4
Log Grate
into rebox, some force may be
necessary to remove.
3. Disconnect the Log Set LED
Wire Harness from the unit
(DFI2310 only).
4. Unscrew the bulbs counter
clockwise.
5. Insert and install new bulbs.
6. Reconnect the Log Set
LED Wire Harness to unit
(DFI2310 only).
7. Replace the Log Set into the
insert.
8. Replace Log Grate and install
screws from step 2.
Maintenance
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the glass surface
may collect dust particles, these
can be removed by bufng lightly
with a clean dry cloth.
To remove ngerprints or other
marks, the glass can be cleaned
with a damp cloth using a good
quality household glass cleaner.
The glass should be completely
dried with a lint free cloth or paper
towel. Do notuse abrasive clean-
ers on glass surface or spray

13
One Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to the fol-
lowing models of your newly purchased
Dimplex electric replace 6901470100,
DFI2309, 6901470200, DFI2310 and to
newly purchased Dimplex replace sur-
rounds (mantels) and trims. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited war-
ranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibil-
ity of the owner/purchaser. Products
purchased in Yukon Territory, Nunavut,
Northwest Territories, Hawaii, or Alaska
are not covered by this limited warranty.
Products purchased in these States,
provinces, or territories are sold AS IS
without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchant-
ability or tness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect
the purchaser assumes the entire cost of
all necessary servicing or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in mate-
rial and workmanship for a period of 12
months from the date of the rst purchase
of such product.
Warranty
Maintenance
liquids directly onto any surface.
Fireplace Surface Cleaning
Use warm water only to clean
painted surfaces of the Compact
Fireplace. Do not use abrasive
cleaners.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other servicing.

14 www.dimplex.com
The limited 12 month warranty period also
applies to any implied warranties that may
exist under applicable law. Some jurisdic-
tions do not allow limitations on how long
an implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cam-
bridge Ontario, Canada N1R 7G8. Please
have proof of purchase, catalogue/model
and serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during the
12 month limited warranty period you have
the following rights:
• Dimplex will in its sole discretion either
repair or replace such defective prod-
uct or part without charge. If Dimplex
is unable to repair or replace such
product or part, or if repair or replace-
ment is not commercially practicable
or cannot be timely made, Dimplex
may, in lieu of repair or replacement,
choose to refund the purchase price
for such product or part.
• Limited warranty service will be
performed solely by dealers or service
agents of Dimplex authorized to pro-
vide limited warranty services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer’s or service
agent’s place of business.
• This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser’s
specic request and expense at
Dimplex’s then-current rates for such
services.
• Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product
or part) or any labour or transporta-
tion costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
Warranty

15
Warranty
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIREC-
TORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PUR-
CHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT AL-
LOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.

16 www.dimplex.com
© 2013 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8
Replacement Parts
3-Position Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2800071100RP
Low Heat On/Off Switch ............................ 2800070900RP
High Heat On/Off Switch ............................ 2800071000RP
Cordset ......................................... 4100090101RP
Heater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2200490800RP
Cutout .......................................... 2300270200RP
Partially Reective Glass ............................ 5900350100RP
Flicker Motor ..................................... 2000220100RP
Reector Assembly ................................ 5900340100RP
Lamp Holder ..................................... 4200121000RP
Log Set DFI2309 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0438200800RP
DFI2310 (LED). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0439230200RP
LED Log Set Driver ................................ 3000390100RP
Remote Control Reciever . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000380200RP
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000370500RP