Dimplex DFG3033 User manual

Owner’s Manual
Model
DFG3033
To view the full line of Dimplex products, please visit
www.dimplex.com
7210600100rev01
IMPORTANT SAFETY INFORMATION: 

comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Welcome & Congratulations ........................3
Important Instructions .............................4
Quick Reference Guide ............................6
Site Selection and Preparation ......................6
Fireplace Installation ..............................7
Operation ......................................10
Maintenance ...................................16
Warranty ......................................19
Replacement Parts List ...........................23
Table of Contents

or service agency to repair

!NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose

serious injury, or death.

3
Welcome & Congratulations
Thank you and congratulations for
choosing to purchase an electric


Please carefully read and save
these instructions.
CAUTION: Read all
instructions and warnings
carefully before starting
installation. Failure to follow
these instructions may result
in a possible electric shock,
 
the warranty.
Please record your model and
serial numbers below for future
reference: model and serial
numbers can be found on the
Model and Serial Number Label

NO NEED TO RETURN
TO THE STORE
Questions With the Assembly?
Require Parts Information?
Product Under Manufacturer’s
Warranty?
Call Toll-Free
1-888-346-7539
Monday to Friday
8:00 a.m. to 4:30 p.m. EST
Please have your model
number and product serial
number ready. (See below)
Model Number
Serial Number

4 www.dimplex.com
①Read all instructions before

②The heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The
trim around the heater outlet
becomes hot during heater
operation. Keep combustible
materials, such as furniture,
pillows, bedding, papers, clothes,
and curtains at least three (3) feet
(0.9 m) from the front of the unit.
③Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.
④Always unplug the electric

⑤Do not operate any unit with
a damaged cord or plug, or if
the heater has malfunctioned,

been dropped or damaged in
any manner. Return heater
to authorized service facility
for examination, electrical or
mechanical adjustment, or repair.
⑥Do not use outdoors.
⑦ 
IMPORTANT INSTRUCTIONS
intended for use in bathrooms,
laundry areas and similar indoor
locations. Never locate heater
where it may fall into a bathtub or
other water container.
⑧Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.

area and where it will not be
tripped over.
⑨To disconnect the unit, turn
the controls off, then remove the
plug from the outlet.
⑩Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may

damage to the heater.
⑪ 
not block air intake or exhaust
in any manner. Do not use on
soft surfaces, like a bed, where
openings may become blocked.
⑫All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where

liquids are used or stored or
where the unit will be exposed to


5
SAVE THESE INSTRUCTIONS
⑬Do not modify the electric

in this manual. Any other use not
recommended by the

electric shock or injury to persons.
⑭Avoid the use of an extension
cord or power bar. Extension
cords and power bars may

If you must use an extension cord
or power bar, it must be No. 14
AWG minimum size and rated for
no less than 1875 Watts.
⑮ Do not burn wood or other

⑯ 
glass.
⑰ 
electrician should new circuits or
outlets be required.
⑱Always use properly
grounded, fused and polarized
outlets.
⑲Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
⑳When transporting or storing
the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
IMPORTANT INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN


6 www.dimplex.com
Quick Reference Guide
① 

 
unit on?
 

the instructions for replacing the
light bulbs under the Maintenance
section of this manual.)
② 
may emit a slight, harmless odor

normal condition caused by the
initial heating of internal heater
parts and will not occur again.
③The information regarding the

found on the rating plate located
on the top of the unit.
!NOTE: This equipment has been tested and found to comply with the limits for Class

provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
 
Operation is subject to the following two conditions: (1) this device may not cause
interference and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.

7
Site Selection and Preparation
!NOTE 1: 
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A
dedicated circuit will be
required if, after installation,
the circuit breaker trips or fuse
blows on a regular basis when
the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
WARNING: Ensure the power
cord is not installed so that it
is pinched or against a sharp
edge and ensure that the
power cord is stored or
secured to avoid tripping or
snagging to reduce the risk
 
to persons.
Construction and electrical
outlet wiring must comply with
local building codes and other
applicable regulations to
 
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
 
shock or injury to persons,
always use a licensed
electrician.
This section provides instructions
for selecting a location and
preparing the site to install the

surround.
①Select a suitable location that
is not susceptible to moisture and
is away from drapes, furniture and

②For ease of electrical hook
up you may wish to locate the

(refer to NOTE 1).
③ 
dry and dust free location.
!NOTE: The dimensions of




does not require any additional
venting.

8 www.dimplex.com
Fireplace Installation
① 
into the mantel (refer to mantel
assembly instructions).
!NOTE 1: 
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A
dedicated circuit will be
required if, after installation,
the circuit breaker trips or fuse
blows on a regular basis when
the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
!IMPORTANT: If not using a
 
must be installed in an
enclosure with the following
minimum internal/opening
dimensions (Figure 1).
New Wall Construction
①Select a suitable location that
is not susceptible to moisture and
is away from drapes, furniture and

② 
desired location to see how it will
look in the room.
③Mark the desired location on

a safe, dry and dust free location.
④ 
opening of 31 ¾ inches (807 mm)
wide x 22 ¾ inches (578 mm)

Option #1
be lead from behind the trim and
along the wall to an outlet near

Option #2
installed inside the new frame
construction. Plug the unit into

cord does not reach, you may
use an extension cord rated for a
minimum of 1875 Watts.
Figure 1
22 ¾”
(578 mm)
31 ¾”
(807 mm)

(241 mm)

9
Fireplace Installation
Option #3
①Wire a dedicated, properly

15 Amp rating. Allow up to eight
(8) feet (2.4 m) of service cable
for connecting power supply to


CAUTION: 

cable with ground wire (three
(3) wires total) for the incoming


to meet local and national
electrical codes for rated
power consumption.
②Remove the outer jacket and
strip the individual conductor from
the end.
③Loosen the screw securing
the junction box cover and
remove the cover.
④Take the cables out from the
junction box, loosen the two wire
twist nuts and remove the cord
set (Figure 2).
⑤Route the power supply wire
through the knockout on supplied
alternative junction box cover
and secure with a wire clamp (not
supplied) (Figure 3).
⑥Connect the black wire (live)
from the unit to the black wire
from power supply (Figure 3).
Figure 2
Figure 3

10 www.dimplex.com
Fireplace Installation
⑦Connect the white wire
(neutral) from the unit to the white
wire from power supply
(Figure 3).
⑧Connect the green wire
(ground) from the unit to the
green wire from power supply
(Figure 3).
⑨Place all connectors inside
the unit and secure the junction
box cover to unit. Ensure that the
cable clamp grips only the jacket
of service cable.
CAUTION: Clearance for
air circulation beneath the

two (2) rubber feet.
Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
 



that both of the insert’s feet
rest securely on this surface.
Final Steps
Carefully pour and evenly
distribute the supplied glass rock
media on the front tray of the

hang the front glass assembly on

Fireplace
Junction

White wire (N)

Green wire (G) Green wire (G)

White wire (N)

Supply

Figure 4
Front glass
Mounts
Hooks