Dimplex EWM-COPPER User manual

PRACTICAL USER’S GUIDE
FOR THE ELECTRIC WALL MOUNTED
FIREPLACE
MODEL NUMBER:
EWM-COPPER
EWM-SS-BLK
Valued Customer,
We are pleased that you have chosen to purchase an electric fireplace
manufactured by Dimplex North America Limited. 7205780200REV01
Quality checked by:

CONTENTS
PAGE 1 Important Instructions
PAGE 2 Wall Mount Installation
PAGE 6 Operation
PAGE 7 Remote Operation
PAGE 8 Maintenance
PAGE 10 Warranty

QUICK REFERENCE GUIDE FOR THE ELECTRIC WALL
MOUNT FIREPLACE
1. Before using the electric wall mounted fireplace verify:
• Are the circuit breakers for the unit on?
• Are the light bulbs loose? (to check, follow the instructions for
replacing the light bulbs under the maintenance section of this
manual)
2. The heater may emit a slight, harmless odor when first used. This
odor is a normal condition caused by the initial heating of internal
heater parts.
3. The information regarding the model of your unit can be found on the
rating plate located on the back of the unit.
4. If you have any questions or concerns regarding the operation of your
fireplace, contact Dimplex customer service at 1-888-DIMPLEX (1-888-
346-7539).

IMPORTANT INSTRUCTIONS
RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons.
1. Read all instructions before using the wall mounted electric fireplace.
2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. The trim around the heater outlet becomes hot during heater operation. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least
3 feet (0.9m) from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids and
whenever the unit is left operating and unattended.
4. Always unplug the wall mounted electric fireplace when not in use.
5. Do not operate with a damaged cord or plug, or if the heater has malfunctioned, or if the wall
mounted electric fireplace has been dropped or damaged in any manner. Return heater to
authorized service facility for examination, electrical or mechanical adjustment, or repair.
6. Do not use outdoors.
7. The wall mounted electric fireplace is not intended for use in bathrooms, laundry areas and
similar indoor locations. Never locate heater where it may fall into a bathtub or other water
container.
8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like.
Arrange cord away from traffic area and where it will not be tripped over.
9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.
10. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may
cause an electric shock or fire, or damage to the heater.
11. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces, like a bed, where openings may become blocked.
12. All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where
gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to
flammable vapors.
13. Do not modify the wall mounted electric fireplace. Use it only as described in this manual. Any
other use not recommended by the manufacturer may cause fire, electric shock or injury to
persons.
14. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than
the other). The plug will fit in a polarized outlet only one way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper
outlet. Do not change the plug in any way. Avoid the use of an extension cord. Extension
cords may overheat and cause a risk of fire. If you must use an extension cord, the cord must
be No. 16 AWG minimum size and rated no less than 1875 watts.
15. Do not burn wood or other materials in the wall mounted electric fireplace.
16. Do not strike the glass front.
17. Always use a certified electrician should new circuits or outlets be required.
18. Always use properly grounded, fused and polarized outlets.
19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the
unit.
20. When transporting or storing the unit and cord, keep in a dry place, free from excessive
vibration and store so as to avoid damage.
SAVE THESE INSTRUCTIONS
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk
of fire, serious injury, illness or death. 1

NOTE
A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all
cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the
fuse blows on a regular basis when the heater is operating. Additional appliances on the same
circuit may exceed the current rating of the circuit breaker.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure
that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,
electric shock or injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric
shock or injury to persons, always use a licensed electrician.
WARNING
Remove the protective film before use. Operation of the unit without complete removal of the
protective film may increase the risk of fire and/or product damage or discoloration.
WARNING
The supplied mounting bracket is designed for use with Dimplex wall mounted fireplaces only.
Improper use, or use for purposes other than intended, may cause damage or injury.
WALL MOUNTED ELECTRIC FIREPLACE INSTALLATION
WARNING
Failure to install the wall mounted electric fireplace as instructed below may result in damage
to the equipment and or may expose the user to the risk of fire, serious injury, illness or death.
WARNING
The wall mounted electric fireplace requires the wall mounting bracket screws to be installed
into a minimum of one wall stud. (FIGURE 3 & 4)
1. Select the desired location near an electrical outlet.
2. Ensure the front of the unit when installed is at least 3 feet (0.9m) from combustible
materials, such as furniture, pillows, bedding, papers, clothes, and curtains.
3. Mount the unit on the wall only with the bottom above an electrical outlet or a minimum of
12” (mounting bracket 34 3/4”) above the floor. Access to the electrical outlet must be
maintained. Ensure the installation meets the national and state/provincial electrical
codes.
NOTE: It is recommended that the bottom of the unit not be mounted higher than 30” from
the ground (mounting bracket no higher than 52 3/4”).
4. To mount the unit so that the wall outlet is hidden, mount the bracket 19” above the top of
the outlet (FIGURE A).
2

5. The wall-mounting bracket must be mounted to at least one wall stud (FIGURE 3) or
into two wall studs (FIGURE 4)
6. When installing into two studs the wall anchor must be installed into the center location
as indicated in FIGURE 3.
7. When installing into one stud, use one of the three center locations as indicated in
FIGURE 4. The wall anchors must be installed into the outer most locations as
indicated in FIGURE 4.
8. Hold the wall-mounting bracket on the wall and mark the location of ONE of the
mounting holes.
9. Install the bubble level onto the top of the wall-mounting bracket. (FIGURE 3 & 4).
10.Adjust the wall-mounting bracket so the bubble on the level is centered between the two
black lines.
11.Mark 4 other mounting screw locations on the wall bracket ensuring that the wall
bracket stays level.
12.Drill 1/4” holes into the wall on the marked locations where the wall anchors are to be
installed. (FIGURE 1)
13.Insert the wall anchors into the 1/4” holes in the wall.
14.Insert the wall anchor screws through the wall bracket and thread into the wall anchors.
Tighten the screw. (FIGURE 2)
15.Install the remaining screws into the wall studs as required.
Note: At least one of the mounting screws must be installed into a wall stud.
3
¼” Hole
FIGURE 2
Wall Anchor
Wall Bracket
Screw
¼” Hole in
wall insert
plastic
anchor
FIGURE 1

4
FIGURE 3
FIGURE 4

UNIT INSTALLATION
CORD SECURING (VIEW FROM BACK)
5

OPERATION
The controls are located on the lower right side of the wall mounted electric fireplace.
(FIGURE 7)
A. MAIN ON/OFF SWITCH
The switch has two ON positions marked with and “Manual”.
The “Manual“ position is for manual operation. In this position the built-in remote control is by-
passed.
The position is for operating the unit with the provided remote control.
When in position the unit is operated with the ON and OFF buttons of the remote control.
When the switch is in the center position the unit is off.
B. HEATER ON SWITCH
The HEAT ON/OFF SWITCH supplies power to the heater fan and the heater element.
When the switch is in the ON position the heater operates if the thermostate calls for heat.
C. HEATER THERMOSTAT CONTROL
To adjust the temperature to your individual requirements, turn the thermostat control
clockwise all the way to turn on the heater. When the room reaches the desired
temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in
this position to maintain the room temperature at this setting. For additional heat, turn
clockwise until you hear the click again and the heater will turn on.
NOTE: When the heater is switched ON, the heater fan will operate. The heater element may
or may not be on, depending on the thermostat control setting (SEE “HEATER THERMOSTAT
CONTROL”).
FIGURE 7 (LOWER RIGHT SIDE)
6
A
B
C

RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic cut out will turn the heater off and it will not come
back on without being reset. It can be reset by switching the MAIN ON/OFF SWITCH to OFF
and waiting 5 minutes before switching the unit back on.
CAUTION
If you need to continuously reset the heater, unplug the unit and call Dimplex customer service
at 1-888-DIMPLEX (1-888-346-7539).
REMOTE OPERATION
The Fireplace is supplied with an integrated on/off remote control
Note: Ensure that the fireplace 3 position switch is set to the remote
Control setting. (Up position)
To operate, push the ON button to turn fireplace on, push the OFF button
to turn the fireplace off.
BATTERY REPLACEMENT
To repalce the battery, slide battery cover open on the hand held transmitter.
Correctly install one 12 volt (A23) battery in the battery holder.
Close the battery cover.
7
ON BUTTON OFF BUTTON
B
A
TTERY
BATTERY COVER