Dimplex MULTI-FIRE SL PLF3614-XS User manual

7216350100R01
Models
PLF3614-XS
PLF4214-XS
PLF5014-XS
PLF6014-XS
Installation and User’s Guide
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal injury or property damage.
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Table of Contents
Contents
Welcome ....................................................................3
IMPORTANT INSTRUCTIONS ...................................................4
FCC Compliance ............................................................5
Technical Specifications .......................................................6
Electrical Rating .............................................................6
Dimensions .................................................................6
Package Contents ............................................................7
Installation...................................................................9
Placement..................................................................9
Recessed Installation ........................................................10
Wall-mounted Installation .....................................................11
Electrical Installation.........................................................12
Heater Hardware Disconnect ..................................................13
Mirrored Glass Installation ....................................................14
Media Installation ...........................................................14
Front Glass Installation .......................................................15
Operation ..................................................................16
General Operation ..........................................................16
Hidden Touch Controls.......................................................16
Remote Operation ..........................................................16
App ......................................................................16
Resetting the Temperature Cutoff Switch.........................................18
Maintenance ................................................................19
Troubleshooting .............................................................20
Wiring Diagrams .............................................................21
Warranty ...................................................................23
Conventions used in this manual:
!NOTE: Procedures and techniques considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the
equipment.
WARNING: Procedures, precautions and techniques which, if not carefully followed, will expose the
user to the risk of re, serious injury, or death.

3
Thank you and congratulations for choosing to purchase a Dimplex replace.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before starting installation. Failure to follow these
instructions may result in a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers for future reference. Model and serial numbers can be found on the
label located on the label behind the front glass of your replace and on the back of the Installation and User’s Guide
provided with your replace.
Model and Serial Number Label
(behind front glass) QR Code Label
(behind front glass)
Visit www.dimplex.com/fcapp
Welcome
NO NEED TO RETURN TO THE STORE
If you have questions regarding the operation of this product or if you require
service, before returning this product to place of purchase,
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
Please have your model number and product serial number ready.
Model MOD
Serial Number

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When using any electrical appliance, basic
precautions should always be followed to reduce
the risk of re, electric shock, and injury to persons.
These precautions include:
①Read all instructions before using this electric
fireplace.
DANGER: High temperatures may be generated
under certain abnormal conditions. Do not
partially or fully cover orobstruct the front of the
fireplace.
②This fireplace is hot when in use. To avoid burns,
do not let bare skin touch hot surfaces. The trim
around the heater outlet becomes hot during
heater operation. Keep combustible materials,
such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9 m) from
the front of the fireplace.
③ Extreme caution is necessary when the fireplace
is used by or near children or people with
disabilities and whenever the fireplace is left
operating and unattended.
④Always turn off the fireplace when it is not in use.
⑤Do not operate the fireplace after it malfunctions,
has been dropped, or damaged in any manner.
Disconnect power at the service panel and have
the fireplace inspected by a reputable electrician
before using.
⑥ Do not use this fireplace outdoors.
⑦ Never locate the fireplace where it may fall into a
bathtub or other water container.
⑧Do not insert or allow foreign objects to enter
any ventilation or exhaust opening as this may
cause an electric shock, fire, or damage to the
fireplace.
⑨ To prevent a possible fire, do not block air
intakes or exhaust in any manner.
⑩To disconnect the heater, turn the unit off with
the controls and turn off the power to the heater
circuit at the main disconnect panel.
⑪All electrical heaters have hot and arcing or
sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are
used or stored.
⑫ Do not modify this fireplace. Use it only as
described in this manual. Any other use may
cause fire, electric shock, or injury to persons.
⑬Do not burn wood or other materials in this
fireplace.
⑭Disconnect all power coming to the fireplace at
the main service panel before performing any
cleaning or maintenance.
⑮When transporting or storing the fireplace, keep
it in a dry place, free from excessive vibration,
and store to avoid damage.
⑯ Always use ground fault protection where
required by electrical code.
⑰ Changes or modifications not expressly
approved by the party responsible for
compliance could void user's authority to
operate the equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS

5
FCC Compliance
CAUTION: This unit has been tested and found
to comply with the limits for Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This unit generates, uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio or television reception, which can be
determined by turning the unit OFF and ON,
the user is encouraged to try to correct the
interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the unit and the
receiver.
Connect the unit into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
This unit complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This unit may not cause harmful interference,
and (2) this unit must accept any interference
received, including interference that may cause
undesired operation.
FCC CAUTION: Any changes or modications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate this equipment.
IMPORTANT INSTRUCTIONS
WARNING: This product can expose you to
chemicals including nickel which is known to
the State of California to cause cancer. For more
information, visit www.P65Warnings.ca.gov

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Electrical Rating
Voltage: 120 V
Power: 1500 W
UL Listing
File Number: E71416
Model Reference
PLF3614-XS 6910470100
PLF4214-XS 6910470200
PLF5014-XS 6910470300
PLF6014-XS 6910470400
Product Dimensions
Technical Specifications
Model A B
PLF3614-XS 33 ¼" 845 mm 37 ¼" 946 mm
PLF4214-XS 39 ¼" 997 mm 43 ¼" 1098 mm
PLF5014-XS 47 ¼" 1201 mm 51 ¼" 1301 mm
PLF6014-XS 57 ¼" 1455 mm 61 ¼" 1555 mm
Figure 1
A
B
13"
330 mm
19 ½"
497 mm
3 7/8"
99 mm
3 ¾"
97 mm

7
Package Contents
Quantity
Image Description PLF3614-XS PLF4214-XS PLF5014-XS PLF6014-XS
Firebox 1 1 1 1
Front Glass 1 1 1 1
Mirrored Glass 1 1 1 1
Wall-mount Bracket 1 1 1 1
Media Bed 1 1 1 1
Remote Control 1 1 1 1
Installation and
User’s Guide 1111
Bag of Acrylic
Crystals 1122
Do not dispose of the suction cup after
installation. Keep it in a secure location as it
will be helpful for maintenance and service of
the unit.
Suction Cup 1111

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Hardware Kit
Media Bed Brackets 2 2 2 2
Mirrored Glass
Bracket 1122
1" Wood Screws 5 5 5 5
Black M3x10 Screws 7 7 10 10
Bubble Level 1 1 1 1
Package Contents

9
Placement
This replace can be fully recessed into a wall with 2x4 framing or mounted on the wall.
!NOTE: It is recommended that the bottom of the unit be mounted between 20" (51 cm) and 40" (102 cm) from
the ground to maintain an optimized viewing angle of the ame.
WARNING: The top of the replace must be installed a minimum of 24" (61 cm) from the ceiling.
The replace must be installed a minimum of 5" (13 cm) from the ground
Installation in a Bathroom
If this unit is installed in a bathroom it must be protected by a GFCI receptacle or circuit. If a receptacle is used it
must be readily accessible.
This electrical appliance is NOT watertight. To prevent electric shock, it must be installed as to prevent water from
entering the unit, or installed away from showers, tubs, etc. Never locate replace where it may fall into a bathtub or
other water container.
Wi-Fi
For installations where the use of the Flame Connect app is desired, ensure the replace is located within range of a
Wi-Fi network. For up to date information about the app, please visit www.dimplex.com/fcapp
Installation Recommendations for Overhanging Objects
For overhanging temperature-sensitive objects, such as a television, a mantel, or artwork, always follow the
recommendations provided by its manufacturer for installation over a heater.
!NOTE: Using normal heat mode, surfaces 7” (18cm) above the replace will not exceed 40° C, as long as
installation procedures are followed and heater inlet and outlet are not obstructed.
Installation

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Recessed Installation
Installation
Electrical Cover
1. Remove the side cover panels from the replace by
removing the 5 screws on each of the cover panels
(4 on the back of the replace, 1 on the bottom).
(Figure2)
2. If a trimless installation is desired, remove pre-
installed trim by removing the screws (number of
screws will vary by model). (Figure 3)
!NOTE: The pre-installed trim helps conceal
imperfections in the drywall edges against
the replace and gives the replace a nished
appearance.
3. Prepare a framed opening, following the dimensions in
the table below. (Figure 4)
Framing Dimensions
Model Width Height Depth*
(mininum)
A B C
PLF3614-XS 37"
940 mm
19"
483 mm
4"
102 mm
* Includes
½" drywall
PLF4214-XS 43"
1092 mm
PLF5014-XS 51"
1295 mm
PLF6014-XS 61"
1549 mm
CAUTION: This replace is NOT load-bearing. Ensure
the opening for the replace is framed in such a way
that the weight of the building materials will not create
pressure on the top of the replace.
!NOTE: Wiring is performed at the bottom right back
corner of the rebox. (Figure 5) Plan the framing to
allow routing the power cable to this location.
4. Install and nish drywall as desired.
5. Remove the 3 screws that secure the electrical cover
to complete the wiring. (Figure 5)
6. Complete the wiring according to instructions in the
Electrical Installation section (pp. 12-13). Reinstall the
electrical cover after wiring is complete.
7. Lift the rebox into the opening in the framing.
8. Level the rebox. A bubble level is included in the
hardware kit provided.
Figure 2
Figure 3
Figure 4
Figure 5
CAB