Dimplex MULTIFIRE DF3215 User manual

PRACTICAL USER’S GUIDE
FOR THE DIMPLEX MULTIFIRE™
ELECTRIC FIREPLACE
MODEL NUMBER:
DF3215
Valued Customer,
We are pleased that you have chosen to purchase an electric fireplace
manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth and comfort
of your hearth. Thank you for allowing our product to be the backdrop for
those special moments.
7207030100REV05
Quality checked by:
Serial Number _________________
Model Number _________________
CAT Number __________________

QUICK REFERENCE GUIDE FOR THE DIMPLEX ELECTRIC
FIREPLACE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the socket the unit uses on?
• Are the light bulbs in your fireplace loose? (to check, follow the
instructions for replacing the light bulbs under the maintenance
section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor when
first used. This odor is a normal condition caused by the initial
heating of internal heater parts and will not occur again.
3. The information regarding the model of your fireplace can be found
on the rating plate. See Page 2 for location.
4. If you have any technical questions regarding the operation or service
of your fireplace have your Model and Serial Number ready, and
contact Dimplex North America technical support at 1-888-DIMPLEX
(1-888-346-7539) before returning the product to the point of
purchase.
CONTENTS
PAGE 1 Important Instructions
PAGE 2 Model and Serial Number
Information
PAGE 3 Site Selection and Prepartion
PAGE 4 Fireplace Installation
PAGE 5 Operation
PAGE 13 Maintenance
PAGE16 Warranty

IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using the electric fireplace.
2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. The trim around the heater outlet becomes hot during heater operation. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains
at least 3 feet (0.9m) from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids
and whenever the unit is left operating and unattended.
4. Always unplug the electric fireplace when not in use.
5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned,
or if the electric fireplace has been dropped or damaged in any manner. Return heater
to authorized service facility for examination, electrical or mechanical adjustment, or
repair.
6. Do not use outdoors.
7. The electric fireplace is not intended for use in bathrooms, laundry areas and similar
indoor locations. Never locate heater where it may fall into a bathtub or other water
container.
8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the
like. Arrange cord away from traffic area and where it will not be tripped over.
9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.
10.Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this
may cause an electric shock or fire, or damage to the heater.
11.To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use
on soft surfaces, like a bed, where openings may become blocked.
12.All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas
where gasoline, paint, or flammable liquids are used or stored or where the unit will be
exposed to flammable vapors.
13.Do not modify the electric fireplace. Use it only as described in this manual. Any other
use not recommended by the manufacturer may cause fire, electric shock or injury to
persons.
14.Avoid the use of an extension cord. Extension cords may overheat and cause a risk of
fire. If you must use an extension cord, the cord must be No. 16 AWG minimum size
and rated no less than 1875 watts.
15.Do not burn wood or other materials in the electric fireplace.
16.Do not strike the fireplace glass.
17.Always use a certified electrician should new circuits or outlets be required.
18.Always use properly grounded, fused and polarized outlets.
19.Disconnect all power supply before performing any cleaning, maintenance or relocation
of the unit.
20. When transporting or storing the unit and cord, keep in a dry place, free from excessive
vibration and store so as to avoid damage.
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to
the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to
the risk of fire, serious injury, illness or death.
1

XXXXX
SERIAL No.
Model Numbe
r
Serial Number
Model Numbe
r
Serial Number
IMPORTANT INSTRUCTIONS
If you have any questions regarding our products please have the product model and serial
numbers available upon calling Dimplex customer service or technical support. To locate the
model and serial number labels see below. Record the Model number, Serial number, and
CAT number on the front cover of this manual for future reference.
2
Firebox

NOTE 1
A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all
cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse
blows on a regular basis when the heater is operating. Additional appliances on the same
circuit may exceed the current rating of the circuit breaker.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure
that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,
electric shock or injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric
shock or injury to persons, always use a licensed electrician.
SITE SELECTION AND PREPARATION
This section provides instructions for selecting a location and preparing the site to install the
fireplace into your Dimplex mantel surround.
1. Select a suitable location that is not susceptible to moisture and is away from drapes,
furniture and high traffic.
2. For ease of electrical hook up you may wish to locate the fireplace near an existing
outlet. (refer to NOTE 1)
3. Store the fireplace in a safe dry and dust free location.
NOTE
The dimensions of the fireplace are 36 ½”wide X 31 ¾” high X 13” deep. The viewing area is
32” wide and 28 ¼” high. The fireplace does not require any additional venting.
Model Number
Serial Number
Carton
3

FIREPLACE INSTALLATION
1. Install the Bi-fold doors to the fireplace.
IMPORTANT
Bi-fold doors MUST be installed to the firebox prior to installing firebox to mantel.
BI-FOLD DOOR INSTALLATION
1. Remove the bi-fold doors from packaging.
2. Remove the Philips head screw and the door spacer from the bottom edge of the bi-fold
door opposite of the door handle.
3. Insert the door spacer into the bottom panel ledge mounting hole.
4. Insert the top edge of the bi-fold door into the top door track on the fireplace.
5. Secure the bi-fold door to unit with supplied screw using a short handled screwdriver.
NOTE
If short handled screwdriver is not available tilt the unit back.
6. Repeat steps 2-5 for the other side.
2. Install the fireplace assembly into the mantel. (refer to mantel assembly instructions)
IMPORTANT
If not using a Dimplex mantel, the fireplace must be installed in an enclosure with the
following MINIMUM internal/opening dimensions.
4
Bi-fold Door
Screw
Door Spacer
FIGURE 1
Bottom Ledge
Mounting Hole

3. Ensure the MANUAL CONTROL on the unit is in the Remote position (left position).
(refer to electric fireplace manual control instruction section)
4. Plug the unit into a 15Amp/120Volt outlet. If the cord does not reach, you may use an
extension cord rated for a minimum of 1875 watts.
WARNING
Ensure the power cord is not installed so that it is pinched or against a sharp edge. Also
ensure the power cord is stored or secured to avoid tripping or snagging to reduce the risk
of fire, electric shock or injury to persons.
OPERATION
ELECTRIC FIREPLACE MANUAL CONTROL
The manual controls for the fireplace are located in the upper right hand corner.
A. Main On/Off Switch
Supplies power to the 3 position manual control switch.
B. 3 Position Manual Control Switch
Remote (left position): The unit is operated with the remote control.
Flame (center position): The flame effect is turned ON.
Flame & Heat (right position): The flame effect and heater are turned ON simultaneously.
When the manual control is in the Flame & Heat position the heater does not run on the
remote operated thermostat. When the heater is ON the red indicator light is activated on
the firebox and the fan and heater are running on low.
NOTE
When the manual control switch is in the Flame and Flame & Heat positions, the fireplace
unit will not operate with the remote control.
5

RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic switch will turn the heater off and it will not come
back on without being reset. The temperature cutoff switch can be reset by unplugging the
unit, waiting 5 minutes and plugging the unit back in.
CAUTION
If you need to continuously reset the heater, unplug the unit and call Dimplex North America
Limited at 1-800-668-6663 and press 4 for technical support.
REMOTE CONTROL
The remote control has a range of approximately 50 ft. (15.25m), it does not have to be
pointed at the fireplace and can pass through most obstacles (including walls). It is supplied
with 243 independent frequencies to prevent interference with other units.
BATTERY INSTALLATION
1. Depress tab on the battery cover on the back of the remote transmitter and remove
battery cover.
2. Install 3 AAA batteries into the remote control. (included)
3. Replace the battery cover.
NOTE
The remote transmitter has a battery backup time of 24 hours. The batteries can be removed
for up to 24 hours before the transmitter will require re-initialization.
Batteries
6
FIGURE 3
FIGURE 2
Indicator
Light
Initialization
Button
3 Position
Manual
Control
Main
On/Off
Switch
SERIAL No.
XXX XX

NOTE
When the Low Battery icon is present on the remote control it is recommended to replace
the batteries promptly, to maintain full functionality of the remote/fireplace (FIGURE 5).
INITIALIZING THE REMOTE CONTROL
1. Plug cord into 120 volt wall outlet.
2. Turn ON the electrical power at the circuit breaker.
3. Ensure the Main On/Off switch located inside the fireplace in the upper right hand
corner is in the ON position.
4. Set the 3 position manual control to the Remote position (left position).
5. Press and hold the initialization button on the unit.
6. While holding the initialization button, press the flame/heat ON/OFF button or the
Purifire™ ON/OFF button on the remote control transmitter.
7. Release the initialization button on the unit.
8. Press the Flame/Heat On/Off button to turn the Flame/Heat function ON or press the
Purifire™ On/Off button to turn the Purifire™ function ON.
FREQUENCY INTERFERENCE
If the fireplace does not respond properly to the remote control, the remote operating
frequency may have to be reset. The remote control can send another frequency code to the
circuit board to eliminate interference.
1. Press the Flame/Heat On/Off button to turn the Flame/Heat ON.
2. Press the ENTER button on the remote control, the middle display flashes.
3. Use the direction buttons on the hand held remote to move the cursor to and press
ENTER.
4. Press and hold the initialization button on the unit.
5. Press and hold left direction button on the remote control.
6. A descending bar graph will appear on the screen.
7. The green indicator light will flash on the unit when the new frequency code has been
stored.
8. Release left direction button on the remote control.
9. Release the initialization button on the unit.
10.Press ENTER to return to the main menu.
11.Press the Flame/Heat On/Off button to turn the Flame/Heat function ON or press the
Purifire™ On/Off button to turn the Purifire™ function ON.
Indicator
Light
Initialization
Button
3 Position
Manual
Control
FIGURE 4
Main
On/Off
Switch
7
SERIAL No.
XXX XX

Remote display
Up direction
button
Left direction button
Flame/Heat ON/OFF
button
REMOTE CONTROL FUNCTIONS
FLAME/HEAT ON/OFF BUTTON
Press the Flame/Heat On/Off button to turn the Flame/Heat function ON. When the heater
function is ON, the icon is displayed on the remote control in the upper left hand corner.
When this icon is displayed, the red indicator light is activated on the firebox. The default
temperature setting is 72°F (22°C). Press the Flame/Heat On/Off button to turn the
Flame/Heat function OFF.
NOTE
When using the remote control the heater runs on a thermostat. Press the or direction
keys to adjust the set temperature. Once the desired set temperature is reached the heater
will turn OFF. The heater will cycle ON and OFF to maintain the desired set temperature.
PURIFIRE ON/OFF BUTTON
Press the Purifire™ On/Off button to turn the Purifire™ function ON. When the Purifire™
function is ON and the Heater icon is NOT displayed on the remote control, the green
indicator light is activated on the firebox. The default setting for the Purifire™ is set at low
speed. Press the Purifire™ On/Off button to turn the Purifire™ function OFF.
NOTE
To turn the Flame/Heat and Purifire™ ON or OFF at the same time, press both control
buttons simultaneously.
Right
direction
button
Down
direction
button
Sleep timer
Purifire™ ON/OFF button
Enter button
Occupancy
Sensor
Set temperature
Day of week
Room temperature Time of da
y
Ambient Light
Sensor
Batteries
FIGURE 5
8
Low
Battery
Indicator