Dimplex DF2603 User manual

7204820100rev04
Owner’s Manual
Model Numbers:
DF2603
Valued Customer,
Thank you and congratulations for purchasing a Dimplex
 electricreplace.Overtheyears,valuablememories
 willoccuraroundthewarmthandcomfortofyourhearth.
 Thankyouforallowingourproducttobethebackdrop
for those special moments.
SerialNumber
ModelNumber
PartNumber
Qualitycheckedby:

2
QUICK REFERENCE GUIDE
1.Beforeusingthereplaceverify:
• Arethecircuitbreakersfortheuniton?
• Arethelightbulbsloose?(Tocheck,follow
theinstructionsforreplacingthelightbulbs
under the maintenance section of this
manual.)
2.Theheatermayemitaslight,harmlessodor
whenrstused.Thisodorisanormalcondition
causedbytheinitialheatingofinternalheater
parts.
3.Theinformationregardingthemodelofyour
unitcanbefoundontheratingplatelocatedon
thetoplefthandcorneroftheunit.Seepage
6 for an illustration on how to locate the rating
plate.
4.Ifyouhaveanyquestionsorconcerns
regardingtheoperationofyourreplace,
contact Dimplex customer service at
1-888-DIMPLEX(1-888-346-7539)

3
CONTENTS
ImportantInstructions. . . . . . . . . . . . . . . . PAGE 4
ModelandSerialNumberInformation.... PAGE 6
Site Selection and Preparation.........PAGE 6
FireplaceInsertInstallation. . . . . . . . . . . PAGE 10
Operation.........................PAGE 11
Maintenance......................PAGE 14
Warranty .........................PAGE 17
!NOTE: ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforClass
Bdigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,if
not installed and used in accordance with the instructions, may cause harmful
interferencetoradioortelevisionreception,whichcanbedeterminedbyturningthe
equipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyone
ormoreofthefollowingmeasures:
· Reorientorrelocatethereceivingantenna.
· Increasetheseparationbetweentheequipmentandthereceiver.
· Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe
receiverisconnected.
· Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcause
interferenceand;(2)thisdevicemustacceptanyinterference,includinginterferencethat
maycauseundesiredoperationofthedevice.

4
IMPORTANT INSTRUCTIONS
Retain This User’s Guide For Future Reference
Whenusingelectricalappliances,basicprecautionsshouldalwaysbefollowed
toreducetheriskofre,electricshock,andinjurytopersons,includingthe
following:
1. Readallinstructionsbeforeusingtheelectricreplace.
2. Theheaterishotwheninuse.Toavoidburns,donotletbareskintouch
hotsurfaces.Thetrimaroundtheheateroutletbecomeshotduringheater
operation.Keepcombustiblematerials,suchasfurniture,pillows,bedding,
papers,clothes,andcurtainsatleast3feet(0.9m)fromthefrontofthe
unit.
3. Extremecautionisnecessarywhenanyheaterisusedbyornearchildren
orinvalidsandwhenevertheunitisleftoperatingandunattended.
4. Alwaysunplugtheelectricreplacewhennotinuse.
5. Donotoperatewithadamagedcordorplug,oriftheheaterhas
malfunctioned,oriftheelectricreplacehasbeendroppedordamaged
inanymanner.Returnreplacetoanauthorizedservicefacilityfor
examination,electricalormechanicaladjustment,orrepair.
6. Donotuseoutdoors.
7. Theelectricreplaceisnotintendedforuseinbathrooms,laundryareas
andsimilarindoorlocations.Neverlocateheaterwhereitmayfallintoa
bathtuborotherwatercontainer.
8. Donotinstallthereplacedirectlyoncarpetorasimilarsurfacewhich
mayrestrictaircirculationbeneaththeunit.
9. Donotrunthecordundercarpeting.Donotcovercordwiththrowrugs,
runners,orthelike.Arrangecordawayfromtrafcareaandwhereitwill
notbetrippedover.
10. Todisconnecttheunit,turnthecontrolsoff,thenremovetheplugfromthe
outlet.
11. Donotinsertorallowforeignobjectstoenteranyventilationorexhaust
openingasthismaycauseanelectricshockorre,ordamagetothe
heater.
12. Topreventapossiblere,donotblockairintakeorexhaustinany
manner.Donotuseonsoftsurfaces,likeabed,whereopeningsmay
becomeblocked.
13. Allelectricalheatershavehotandarcingorsparkingpartsinside.Donot
useinareaswheregasoline,paint,orammableliquidsareusedorstored
orwheretheunitwillbeexposedtoammablevapors.
14. Donotmodifythisreplace .Useitonlyasdescribedinthismanual.Any

5
otherusenotrecommendedbythemanufacturermaycausere,
electricshockorinjurytopersons.
15. Toreducetheriskofelectricshock,thisappliancehasapolarizedplug
(onebladeiswiderthantheother).Theplugwilltinapolarizedoutlet
onlyoneway.Iftheplugdoesnottfullyintheoutlet,reversetheplug.If
itstilldoesnott,contactaqualiedelectriciantoinstalltheproperoutlet.
Donotchangethepluginanyway.Avoidtheuseofanextensioncord.
Extensioncordsmayoverheatandcauseariskofre.Ifyoumustusean
extensioncord,thecordmustbeNo.14AWGminimumsizeandratedno
lessthan1875Watts.
16. Donotburnwoodorothermaterialsintheelectricreplace.
17. Donotstriketheglassfront.
18. Alwaysuseacertiedelectricianshouldnewcircuitsoroutletsbe
required.
19. Alwaysuseproperlygrounded,fusedandpolarizedoutlets.
20. Disconnectallpowersupplybeforeperforminganycleaning,maintenance
orrelocationoftheunit.
21. Whentransportingorstoringtheunitandcord,keepinadryplace,free
fromexcessivevibrationandstoresoastoavoiddamage.
SAVE THESE INSTRUCTIONS
!NOTE: Proceduresandtechniquesthatareconsideredimportantenough
toemphasize.
CAUTION:Proceduresandtechniqueswhich,ifnotcarefullyfollowed,will
resultindamagetotheequipment.
WARNING:Proceduresandtechniqueswhich,ifnotcarefullyfollowed,will
exposetheusertotheriskofre,seriousinjury,illnessordeath.

6
Figure 1
SerialNumber
ModelNumber PartNumber
Model and Serial Number Information
Ifyouhaveanyquestionsaboutourproductspleasehavetheproduct
modelandserialnumbersavailableuponcallingDimplexcustomer
service.Tolocatethemodelandserialnumberseebelow(Figure1).
XXXXX
SERIALNo.
Site Selection and Preparation
Thissectionprovideseasystepbystepinstructionsforselectinga
locationandpreparingthesitetoinstallthereplaceinto:
Existing replace•
New wall construction•
Dimplex mantel surround kit or custom made mantel surround•
!NOTE: Thereplaceinsertcomescompletelyassembledand
wired.Sometoolsmayberequiredtopreparethesiteand
assembly/installthetrim.
 Thedimensionsofthereplaceinsertare26inches(66cm)wideX
22½inches(57.2cm)highX12inches(30.5cm)deep(Figure2).
Youshouldallow¼inch(0.6cm)aroundthereplaceinsertfor
easeofinstallation.
 Thisreplacedoesnotrequireanyventing.

7
CAUTION: Clearance for air circulation beneaththereplaceinsert
isprovidedbythree(3)rubberfeet(Figure2).Do not install the
replace insert directly on carpet or similar surfaces which
may restrict air circulation.Ifinstallingthereplaceinacarpeted
area,placeaone-piece,solid,atsurfaceunderthereplace
insert.Ensurethatallthree(3)oftheinsert’sfeetrestsecurelyon
thissurface.
Existing Fireplace
1. Sealalldraftsandventswithnon-brousinsulationmaterialsto
preventchimneydebrisfromfallingintothereplaceinsert.Donot
installintoanexistingreplacethatispronetoleaksordampness.
2. Capthetopofthechimneyuetopreventrainfromentering.
3. Planyourelectricalpowersupply(refertoNOTE1).
4. Thepowercordcanrunalongthefrontofthehearthtoanoutlet
nearthereplace(Figure3).
!NOTE 1: A15Amp,120Voltcircuitisrequired.Adedicatedcircuit
ispreferredbutnotessentialinallcases.Adedicatedcircuitwillbe
requiredif,afterinstallation,thecircuitbreakertripsorfuseblows
Figure 2
AirCirculationAreas
Rubber
Feet
22 ½”
(57.2cm)
26”(66cm)
12”
(30.5cm)

8
onaregularbasiswhen
theheaterisoperating.
Additionalappliancesonthe
same circuit may exceed the
current rating of the circuit
breaker.
WARNING: To prevent
personalinjuryyoushouldhire
a professional to cap the
chimneyueorcutaholein
theexistingreplaceforwiring.
 Ifyoureturnyourexisting
replacetoitsoriginaluse
(examplewoodburning),it
shouldbeinspectedbythelocalbuildingdepartmentpriortouseto
reducetheriskofreandpersonalinjury.
New Wall Construction (Figure4)
1. Selectasuitablelocationthatisnotsusceptibletomoistureandis
awayfromdrapes,furnitureandhightrafc.
!NOTE: Thereplaceinsertmustbeinstalledonahardsurface.
2. Placethereplaceinthedesiredlocationtoseehowitwilllookin
theroom.
3. Markthedesiredlocationontheoorandstorethereplaceina
safe,dryanddustfreelocation.
4. Usestudstoframeanopeningof26½incheswideX23inches
high(67.3cmwideX58.4cmhigh)allowingadepthof12inches
(30.5cm)(Figure4).
5. Planyourelectricalpowersupply(refertoNOTE1).
Option #1 -Thepowercordcanbeleadfrombehindthetrimand
alongthewalltoanoutletnearthereplace(Figure5).
Option #2 -Anewoutletcanbeinstalledinsidethenewframe
construction(ifallowedbyelectricalcode)(Figure6).
Cord
Figure 3

9
Figure 5
Figure 4
26 ½”
(67.3cm)
23”
(58.4cm)
Cord
Outlet
Figure 6
WARNING: Construction and electrical outlet wiring must comply
withlocalbuildingcodesandotherapplicableregulationstoreduce
theriskofre,electricalshockandinjurytopersons.
Mantel Surround Kit or Custom Made Mantel Surround
1. Selectasuitablelocationthatisnotsusceptibletomoistureandis
awayfromdrapes,furnitureandhightrafc.
12”
(30.5cm)

10
2. Placethereplaceinthedesiredlocationtoseehowitwilllookin
theroom.
3. Foreaseofelectricalhookupyoumaywishtolocatethereplace
nearanexistingoutlet(refertoNOTE1).
4. Storethereplaceinasafedryanddustfreelocation.
5. Assemblethemantelsurroundkit(refertothemantelassembly
instructions)orconstructthecustomsurroundwithanopeningof
26½incheswideX23incheshigh(67.3cmwideX58.4cmhigh)
allowingadepthof12inches(30.5cm)(Figure4).
WARNING: Donotattempttowireyourownnewoutletsorcircuits.
Toreducetheriskofre,electricshockorinjurytopersons,always
usealicensedelectrician.
Fireplace Insert Installation
Thissectionprovideseasystepbystepinstructionsforinstallationof
yourreplace.
1. InstallTrimKittofrontofreplacebypositioningtrimthenpushing
straightforwardagainstthereplace.
2. MakesuretheunitisswitchedOff(refertoOperatinginstruction
section).
3. Plugthereplaceintoa15Amp/120Voltoutlet.Ifthecorddoes
not reach you may use a extension cord rated for a minimum of
1875Watts.
4. Pushthereplaceintoplacesothatthetrimisagainstthenished
MantelSurroundorwallsurface(Figure7)
5. Level,ifrequiredwithwoodshims(notincluded)(Figure8).
WARNING: Ensurethepowercordisnotinstalledsothatitis
pinched or against a sharp edge and ensure that the power cord is
stored or secured to avoid tripping or snagging to reduce the risk of
re,electricshockorinjurytopersons.

11
Wall or
Mantel
Insert
Push Trim
Figure 7
Operation
Thissectionwillexplainthefunctionofeachconvenientcontrol.
1. Toaccessthecontrols,opentheuppergrillbypulling,nearthetop
righthandside,forwardanddown(Figure9).
2. TolocatecontrolsrefertoFigure10.
3. Toconcealthecontrolsduringtheoperation,returnthegrilltoits
originaluprightposition.
WARNING: The centre and left hand side of the grill will get hot
whentheheaterisoperating.Takecaretoalwaysgraspthegrillon
therighthandside.
A. Three Position On/Off Switch
Theswitchhastwo(2)Onpositionsmarkedwith“I”and“II”.The“I”
positionisformanualoperation.Inthispositionthebuilt-inremote
Figure 8
Shims
Figure 9 Grill
Open
Here

12
controlisbypassed.
The“II” position is for operating the unit with the provided remote
control.Whenin“II”positiontheunitisoperatedwiththeONandOFF
buttonsoftheremotecontrol.
Whentheswitchisinthecenterposition“O”theunitisoff.
B. Flame Action Control
Turntheameactioncontrolknobtoadjusttheamespeedtothe
desiredlevel.
C. Interior Light Control
Turntheinteriorlightcontrolknobtoincreaseordecreasethe
brightnessoftheinteriorlight.
D. Heater On/Off Switch
Turnheateronoroff.
E. Heater Thermostat Control
Toadjustthetemperaturetoyourindividualrequirements,turnthe
thermostatcontrolclockwiseallthewaytoturnontheheater.When
theroomreachedthedesiredtemperature,turnthethermostatknob
counterclockwiseuntilyouhearaclick.Leaveinthispositionto
maintaintheroomtemperatureatthissetting.Foradditionalheat,turn
clockwiseuntilyouheartheclickagainandtheheaterwillturnon.
!NOTE: Theheatermayemitaslight,harmlessodorwhenrst
used.Thisodorisanormalconditioncausedbyinitialheatingof
internalheaterpartsandwillnotoccuragain.
Figure 10
AB CD E

13
Resetting the Temperature Cutoff Switch
Thisunitisequippedwithathermostatwhichcontrolsthetemperature
oftheroom.Itdoesthisbyturningtheheateronandoff.Theheater
isprotectedwithasafetydevicetopreventoverheating.Shouldthe
heater overheat, an automatic cut out will turn the heater off and it will
notcomebackonwithoutbeingreset.Itcanberesetbyswitching
theMainOn/OffSwitchto“O”(Off)andwaitingve(5)minutesbefore
switchingtheunitbackon.
CAUTION: Ifyouneedtocontinuouslyresettheheater,unplugthe
unitandcallyourlocaldealer.
Remote Control
Thereplaceissuppliedwithan
integratedOn/Offremotecontrol.
!NOTE: Ensurethatthe
replace’sThreePosition
SwitchissettotheRemote
Controlsetting(“II” position).
Tooperate,pushtheONbutton
toturnreplaceon,pushtheOFF
buttontoturnthereplaceoff
(Figure11).
Remote Control Initialization
Follow these steps for remote
controlinitializationandifrequired,re-initialization:
1.Disconnectpowertoreplace.
2.SettheThreePositionOn/OffSwitchtotheRemoteposition
(Figure10A).
3.Waitaminimumofve(5)secondsandthenre-acquirepowerto
stove.    
4.Within10secondsofre-acquiringpower,presstheONbutton
locatedontheremotecontroltransmitter(Figure11).
Figure 11
On
Button
Off
Button
Battery
Battery
Cover

14
!NOTE:Youwillhaveonly10secondstoperformthislaststep.
Failuretodosowillresultinthesestepsneedingtobefollowed
again.
Maintenance
WARNING: Disconnectpowerbeforeattemptinganymaintenance
orcleaningtoreducetheriskofre,electricshockordamageto
persons.
Light Bulb Replacement
WARNING: Allowatleastve(5)minutesforlightbulbstocooloff
beforetouchingbulbstoavoidaccidentalburningofskin.
Lightbulbsneedtobereplacedwhenyounoticeadarksectionof
theameorwhentheclarityanddetailofthelogexteriordisappears.
Therearetwo(2)bulbsatthetopoftheopeningwhichilluminatethe
logsetexterior,andfour(4)bulbsunderthelogsetwhichgeneratethe
amesandembers.
Helpful Hints
Itisagoodideatoreplacealllightbulbsatonetimeiftheyarecloseto
theendoftheirratedlife.Groupreplacementwillreducethenumber
oftimesyouneedtoopentheunittoreplacelightbulbs.
Tool Requirements: Slot screwdriver
!NOTE: Beforereplacinglampsunnecessarily,ensurethattheyare
notsimplylooseorthatthebrightnesscontrolisnotadjustedtolow
setting(seeitemCinoperationsection).
To open the light bulb area:
1. Removethetrimbypullingstraightforward.
2. Holdtheglassinplacewhileremovingtheretainingclipfromthe
uppercenteroftherebox(Figure12A).
3. Liftglassoutandstoreinasafeplace.
CAUTION: Eventhoughtheglassissafetyglassitmaybreakif

15
bumped,struckordropped.Caremustbetakenwhenhandlingthe
glass.
Lower Light Bulb Requirements
Quantityoffour(4)clearchandelierorcandelabrabulbswithanE-12
(small)socketbase,60Wattrating.
CAUTION: Donotexceed60Wattsperlamp.
To replace the bottom light bulbs:
1. Liftupthefrontedgeoftheloguntilitclearsthefronttabs.Pullout
untilthereartabclearsthebackledge,thenliftout(Figure13).
Figure 12
A B C
Removing
Glass
Replacing
Glass
Holding
Glass
Retaining
Clip
Figure 13
Side Section Front
Edge
Log
Emberbed
Back
Ledge
Rear
Tab
Figure 14
Liftingout
Log
EmberBed
2. Examinethebulbstodeterminewhichbulbsrequirereplacement.
3. Holdthesocketwhileunscrewingthebulb.
4. Holdthesocketwhilescrewinginthenewbulb.

16
5. Replacethelogbypushingitdownandinuntilitrestsagainstthe
mirror(Figure14).
Upper Light Bulb Requirements
Quantityoftwo(2)clearchandelierorcandelabrabulbswithanE-12
(small)socketbase,15Wattrating.Pleaserefertothelabeladjacent
totheupperlampsforthecorrectwattageforyourmodel.
CAUTION: Donotexceed25Wattsperlamp.
To replace the top light bulbs:
1. Locatethetwo(2)upperbulbsinsidethereboxatthetop.
2. Examinethebulbstodeterminewhichbulbsrequirereplacement.
3. Holdthesocketwhileunscrewingthebulb.
4. Holdthesocketwhilescrewinginthenewbulb.
To reassemble lamp area
1. Replacetheglassandholditinplaceatthetop(Figure12B).
2. Fastenretainingcliptoholdglassinplace(Figure12C).
Glass Cleaning
Theglassiscleanedinthefactoryduringtheassemblyoperation.
Duringshipment,installation,handling,etc.,thecleardoormaycollect
dustparticles;thesecanberemovedbydustinglightlywithacleandry
cloth.
Toremovengerprintsorothermarks,thecleardoorcanbecleaned
withadampcloth.Thecleardoorshouldbecompletelydriedwitha
lintfreeclothtopreventwaterspots.
CAUTION: Donotuseabrasivecleanersonglasssurfaceorspray
liquidsdirectlyontoanysurface.
Fireplace Surface Cleaning
Useaclothdampenedwithwarmwateronlytocleanpaintedsurfaces
oftheelectricreplace.Donotuseabrasivecleaners.

17
Warranty
Products to which this limited warranty applies
Thislimitedwarrantyappliestothefollowingapplicablemodelsofyournewlypurchased
Dimplexelectricreplace6901181300andtonewlypurchasedDimplexreplace
surrounds(mantels)andtrims.Thislimitedwarrantyappliesonlytopurchasesmadein
any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or
inanyofthe50StatesoftheUSA(andtheDistrictofColumbia)exceptforHawaiiand
Alaska.Thislimitedwarrantyappliestotheoriginalpurchaseroftheproductonlyandis
nottransferable.
Products excluded from this limited warranty
Lightbulbsarenotcoveredbythislimitedwarrantyandarethesoleresponsibilityofthe
owner/purchaser.ProductspurchasedinYukonTerritory,Nunavut,NorthwestTerritories,
Hawaii,orAlaskaarenotcoveredbythislimitedwarranty.Productspurchasedinthese
States,provinces,orterritoriesaresoldASISwithoutwarrantyorconditionofanykind
(including,withoutlimitation,anyimpliedwarrantiesorconditionsofmerchantabilityor
tnessforaparticularpurpose)andtheentireriskofastothequalityandperformance
of the products is with the purchaser, and in the event of a defect the purchaser assumes
theentirecostofallnecessaryservicingorrepair.
What this limited warranty covers and for how long
Products,otherthanreplacesurrounds(mantels)andtrims,coveredbythislimited
warrantyhavebeentestedandinspectedpriortoshipment.Subjecttotheprovisions
ofthiswarranty,Dimplexwarrantssuchproductstobefreefromdefectsinmaterialand
workmanshipforaperiodof2yearsfromthedateoftherstpurchaseofsuchproducts
asfollows:(a)arepairorreplacementwarrantyondefectiveproductsorparts,including
in-homeservices,fortherstyearfollowingthedateofrstpurchase;and(b)thereafter,
areplacementofpartswarrantyondefectiveproductsandparts(withnoin-home
services)forthe1yearperiodcommencingontherstanniversaryofrstpurchaseand
endingonthesecondanniversaryofthedateofrstpurchase.
Dimplexreplacesurrounds(mantels)andtrimscoveredbythislimitedwarranty
havebeentestedandinspectedpriortoshipmentand,subjecttotheprovisionsof
thiswarranty,Dimplexwarrantssuchproductstobefreefromdefectsinmaterialand
workmanshipforaperiodof1yearfromthedateofrstpurchaseofsuchproducts.
Warrantyservicesdonotincludein-homeservices.
The above section is a summary only of your warranty rights. Please review the
remaining provisions of this warranty for your specic rights.
Thelimited2yearwarrantyperiodforproductsotherthanreplacesurrounds(mantels)
andtrimsandthelimited1yearwarrantyperiodforreplacesurrounds(mantels)and
trimsalsoappliestoanyimpliedwarrantiesthatmayexistunderapplicablelaw.Some
jurisdictionsdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabove
limitationmaynotapplytothepurchaser.
What this limited warranty does not cover
Thislimitedwarrantydoesnotapplytoproductsthathavebeenrepaired(exceptby

18
Dimplexoritsauthorizedservicerepresentatives)orotherwisealtered.Thislimited
warrantydoesfurthernotapplytodefectsresultingfrommisuse,abuse,accident,
neglect, incorrect installation, improper maintenance or handling, or operation with an
incorrectpowersource.
What you must do to get service under this limited warranty
DefectsmustbebroughttotheattentionofDimplexTechnicalServicebycontacting
Dimplex at 1-888-DIMPLEX(1-888-346-7539),or1367IndustrialRoad,Cambridge
Ontario,CanadaN1R7G8.Pleasehaveproofofpurchase,catalogue/modelandserial
numbersavailablewhencalling.Limitedwarrantyservicerequiresaproofofpurchase
oftheproduct.
What Dimplex will do in the event of a defect
Intheeventaproductorpartcoveredbythislimitedwarrantyisproventobedefectivein
materialorworkmanshipduring(i)the2yearlimitedwarrantyperiodforproductsother
thanreplacesurrounds(mantels)andtrims,and(ii)the1yearlimitedwarrantyperiod
forsurrounds(mantels)andtrims,youhavethefollowingrights:
Limitedwarrantyservicewillbeperformedsolelybydealersorserviceagentsof•
Dimplexauthorizedtoprovidelimitedwarrantyservices.
For products (other than surrounds (mantels) and trims) for the period ending•
at midnight on the rst anniversary of the date of rst purchase, Dimplex will
in its sole discretion either repair or replace such defective product or part without
charge.IfDimplexisunabletorepairorreplacesuchproductorpart,orifrepairor
replacementisnotcommerciallypracticableorcannotbetimelymade,Dimplexmay,
in lieu of repair or replacement, choose to refund the purchase price for such product
orpart.Thislimitedwarrantyentitlesthepurchasertoon-siteorin-homewarranty
services.Accordingly,Dimplexwillberesponsibleforalllabourandtransportation
costs associated with the repair or replacement of the product or part, except as
follows:(i)chargesmaybeleviedfortravelcostsincurredtotraveltothepurchaser’s
sitewheretheproductislocatedifthepurchaser’ssiteisbeyond30miles(48km)
fromtheclosestservicedepotofDimplex’sdealerorserviceagent;and(ii)the
purchaserissolelyresponsibleforprovidingclearaccesstoallserviceablepartsof
theproduct.
For products (other than surrounds (mantels) and trims) for the period•
commencing at 12:01 a.m. on the day after the rst anniversary of the rst
purchase and ending at midnight on the second anniversary of the date of
rst purchase, this limited warranty entitles the purchaser to replacement parts
onlywithoutcharge.IfDimplexisunabletoreplacesuchpart,orifreplacement
isnotcommerciallypracticableorcannotbetimelymade,Dimplexmay,inlieuof
replacement,choosetorefundthepurchasepriceforsuchpart.Thepurchaser
shallnotbeentitledtoon-siteorin-homewarrantyservices.Thepurchasershallbe
responsibleforallexpensesincurredfortheremovalofthepartandinstallationofthe
replacement part including, without limitation, all shipping costs and transportation
coststoandfromtheauthorizeddealer’sorserviceagent’splaceofbusinessandall
labourcosts.SuchcostsshallnotbetheresponsibilityofDimplex.
For surrounds (mantels) and trims for the period ending at midnight on the rst •
anniversary of the date of rst purchase, Dimplex will in its sole discretion either

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©2010DimplexNorthAmericaLimited
Dimplex North America Limited
1367IndustrialRoadCambridgeON
CanadaN1R7G8
1-888-346-7539www.dimplex.com
repairorreplacesuchdefectivesurrounds(mantels)andtrimsorpartthereofwithout
charge.IfDimplexisunabletorepairorreplacesuchproductorpart,orifrepairor
replacementisnotcommerciallypracticableorcannotbetimelymade,Dimplexmay,
in lieu of repair or replacement, choose to refund the purchase price for such product
orpart.Thepurchasershallnotbeentitledtoon-siteorin-houseservices.The
purchaserisresponsibleforallexpensesincurredforrepairorreplacementofsuch
product or part including, without limitation, all shipping costs and transportation costs
toandfromtheauthorizeddealer’sorserviceagent’sbusinessandalllabourcosts.
SuchcostsshallnotbetheresponsibilityofDimplex.
On-siteorin-homeservicesnotprovidedunderthiswarrantymaybeperformedat•
thepurchaser’sspecicrequestandexpenseatDimplex’sthen-currentratesforsuch
services.
What Dimplex and its dealers and service agents are also not responsible for
INNOEVENTWILLDIMPLEX,ORITSDIRECTORS,OFFICERS,ORAGENTS,BE
LIABLETOTHEPURCHASERORANYTHIRDPARTY,WHETHERINCONTRACT,
INTORT,ORONANYOTHERBASIS,FORANYINDIRECT,SPECIAL,PUNITIVE,
EXEMPLARY,CONSEQUENTIAL,ORINCIDENTALLOSS,COST,ORDAMAGE
ARISINGOUTOFORINCONNECTIONWITHTHESALE,MAINTENANCE,USE,
ORINABILITYTOUSETHEPRODUCT,EVENIFDIMPLEXORITSDIRECTORS,
OFFICERS,ORAGENTSHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCH
LOSSES,COSTSORDAMAGES,ORIFSUCHLOSSES,COSTS,ORDAMAGESARE
FORESEEABLE.INNOEVENTWILLDIMPLEX,ORITSOFFICERS,DIRECTORS,
ORAGENTSBELIABLEFORANYDIRECTLOSSES,COSTS,ORDAMAGESTHAT
EXCEEDTHEPURCHASEPRICEOFTHEPRODUCT.
SOMEJURISDICTIONSDONOTALLOWTHEEXCLUSIONORLIMITATIONOF
INCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONOR
EXCLUSIONMAYNOTAPPLYTOTHEPURCHASER.
How State and Provincial law apply
Thislimitedwarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromjurisdictiontojurisdiction.TheprovisionsoftheUnitedNations
ConventiononContractsfortheSaleofGoodsshallnotapplytothislimitedwarrantyor
thesaleofproductscoveredbythislimitedwarranty.
ApprovedforuseintheUnitedStatesandCanada
Printed in China