Dimplex Optiflame Gorstan GST20 Instruction Manual

OPERATING
INSTRUCTION MANUAL
08/54380/0 ISSUE 7 OCN 11935
EN: This product is only suitable for well insulated rooms or occasional use. DE: Dieses Produkt ist nur für gut isolierte Bereiche oder
gelegentliche Verwendung geeignet. FR: Ce produit convient uniquement à des endroits bien isolés ou pour un usage occasionnel.
IT: Questo prodotto è adatto solo per spazi ben isolati o per uso occasionale. ES: Este producto sólo es adecuado para espacios
bien aislados o un uso ocasional. NL: Dit product is uitsluitend geschikt voor goed geïsoleerde ruimten of voor sporadisch gebruik.
PL: Produkt ten jest odpowiedni wyłącznie do dobrze odizolowanych miejsc lub do okazjonalnego użytku. NO: Dette produktet egner
seg kun for godt isolerte rom eller sporadisk bruk. RO: Acest produs este adecvat exclusiv spaţiilor bine ventilate sau utilizării ocazionale.
CZ: Tento výrobek je vhodný pouze do dobře izolovaných prostor nebo k příležitostnému použití. DK: Dette produkt er kun egnet til
velisolerede rum eller lejlighedsvis brug. PT: Este produto somente é adequado para espaços bem isolados ou uso ocasional. SE: Denna
produkt är endast avsedd för välisolerade utrymmen eller tillfällig användning. FI: Tämä tuote soveltuu ainoastaan hyvin eristettyihin tiloihin
tai satunnaiseen käyttöön. SK: Tento výrobok je vhodný len pre dobre izolované priestory alebo na občasné použitie. SI: Ta izdelek je
primeren le za dobro izolirane prostore ali za občasno uporabo. HR: Ovaj proizvod je pogodan samo za dobro izolirane prostore ili
povremenu upotrebu. HU: Ez a termék csak jól szigetelt terekhez vagy eseti használatra alkalmas
The product complies with the required Product Safety, Electromagnetic Compatibility
and Environmental Standards. This product is fully compliant with LVD, EMC. RoHs and
EcoDesign Directives
Dimplex Optiame Inset Fire
Models: Gorstan GST20, Ellister ELL20, Helmsdale HLM20,
Skeldon SKL20.

CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY
AND/OR DAMAGE AND MAY INVALIDATE YOUR GUARANTEE
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the
risk of re, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the appliance immediately below a xed socket outlet or connection box.
Do not use this heater if it has been dropped.
Do not use if there are visibe signs of damage to the heater.
Use this heater on a horizontal and stable surface, or x it to the wall, as applicable
Warning: This heater must not be used for anything other than normal domestic household
purposes in the country where it was purchased from a recognised commercial retailer.
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge as long as they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be undertaken by children without supervision.
Children of less than 3 years should be kept away from the appliance unless continuously
supervised. Children aged from 3 years and less than 8 years shall only switch on/o the
appliance, provided that it has been placed or installed in its intended normal operating position
and they have been given supervision or instruction concerning use of the appliance in a safe
way and understanding the hazards involved. Children aged from 3 years and less than 8 years
shall not plug in, regulate and clean the appliance or perform user maintenance.
Warning: This appliance must be earthed.
The use of an extension lead or multi-plug adaptor is not advised when connecting this product
to the mains. Connection through these devices could lead to a risk of overloading, overheating
and even re at the extension lead or adaptor due to inadequate connection quality.
This heater must be used on an alternating current supply (~) only and the voltage marked on
the heater must correspond to the supply voltage.
Do not use this appliance in series with a thermal control, a program controller, a timer or any
other device that switches on the heat automatically, since a re risk exists when the appliance
is accidentally covered or displaced.
DO NOT use the heater on deep pile carpets or the long hair type of rugs, or less than 750mm
(30”) away from any overhanging surface. Keep combustible materials such as drapes and
other furnishings clear from the front, sides and rear of the heater. Do not use heater to dry
your laundry.
In the event of a fault, unplug the appliance. Unplug the appliance when not required for long
periods.
The appliance must be positioned so that the plug is accessible. If the supply cord is damaged
it must be replaced by the manufacturer or service agent or a similarly qualied person in order
to avoid a hazard. Keep the supply cord away from the front of the appliance.
Warning: Do not use this heater in small rooms when they are occupied by persons not
capable of leaving the room on their own, unless constant supervision is provided.
Warning: To reduce the risk of re, keep textiles, curtains, or any other ammable material a
minimum distance of 1m from the air outlet.
2

Caution: Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present. This instruction
can be found at www.dimplex.co.uk
Warning: In order to avoid overheating, do not cover the heater. Do not place material or
garments on the appliance, or obstruct the air circulation around the appliance, for instance by
curtains or furniture, as this could cause overheating and a re risk.
The appliance carries a Do Not Cover label or the Warning Symbol shown here on the
right. This symbol indicates that it must not be covered. Do not cover or obstruct the
heat outlet grill in any way. This is located above the ame window on the appliance.
Warning: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this
appliance must not be supplied through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and o by the utility.
WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN
1. Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns
and potential perforation of the oesophagus.
2. If you think batteries might have been swallowed or placed inside any part of the body seek
immediate medical attention
3. Examine devices and make sure the battery compartment is correctly secured, e.g. that
the screw or other mechanical fastener is tightened. Do not use if the compartment is not
secure.
4. Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.
CAUTION: No obvious symptoms
Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus
(food pipe).
There are no specic symptoms associated with this. The child might:
• cough, gag or drool a lot;
• appear to have a stomach upset or a virus;
• be sick;
• point to their throat or stomach;
• have a pain in their abdomen, chest or throat;
• be tired or lethargic;
• be quieter or more clingy than usual or otherwise “not themselves”;
• lose their appetite or have a reduced appetite; and
• not want to eat solid food/be unable to eat solid food.
These sorts of symptoms vary or uctuate, with the pain increasing and then subsiding.
3

The re incorporates a ame eect, which can be used with or without heating, so that the
comforting eect may be enjoyed at any time of the year.
A fan heater can provide heating in cold weather. A distance of 1 metre (3 feet) must be maintained
between the front of the heater and any surrounding furniture, overhanging curtains or other
obstructions.
To reduce heat loss and to prevent any chimney up draft aecting the operation of your inset re,
we recommend that the chimney ue is sealed o.
Always ensure that the appliance is sitting on a level surface.
Before connecting the appliance, check that the supply voltage is the same as that stated on the
appliance.
Please note: Used in an environment where background noise is very low, it may be possible to
hear a sound which is related to the operation of the ame eect. This is normal and should not
be a cause for concern.
Technical Information
Model No: Gorstan GST20CH, Ellister ELL20CH, Helmsdale HLM20BR, HLM20CH, Skeldon
SKL20CH.
With electronic room temperature control.
Thank you for choosing a Dimplex electric re.
General Information
Heat Output 230V 240V
Nominal Heat Output PNom 1.7 1.8 kW
Minimum Heat Output Pmin 0.9 1.0 kW
Maximum Continuous Heat Output Pmax 1.7 1.8 kW
Auxiliary Electricity Consumption
In Standby Mode PNom 0.02 0.02 W
Dimplex Optiame Inset Fire
Models: GST20, ELL20, HLM20, SKL20
A specic symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If
the child does this seek immediate medical help.
The lack of clear symptoms is why it is important to be vigilant with “at” or spare button or
coin batteries in the home and the products that contain them.
4

This heater must be used on an AC ~ supply only and the voltage marked on the heater must
correspond to the supply voltage. Before switching on, please read the safety warnings and
operating instructions. Please retain this user’s guide for future reference
Before installing this appliance in an existing chimney, we recommend that;
1. You have your chimney cleaned by a competent chimney sweep.
2. You block o the chimney ue.
This procedure is important for the ecient operation of the heating unit and will also reduce heat
loss up the chimney.
Ensure that all packing items are removed (read any warning labels carefully). Retain all packing
for possible future use e.g. in the event of moving or returning the appliance to your supplier.
Installing the Appliance;
1. Clean the area where the re will be installed e.g remove ash residue from an existing replace.
2. Hold the re by the sides of surround and gently manoeuvre into position.
3. Plug the re into a 13amp/240 volt outlet. Ensure that the supply cable is not trapped under
the re such that it might cause it to be damaged.
At the rear of the re, two adjustable feet are provided for levelling the re where the re is being
installed on an uneven surface. You can adjust the feet by removing the two screws and retting
the them in the required position, one at a time.
All res are supplied with a keyhole slot on the rear of the re surround or spacer. A screw and
rawl plug can be used in conjunction with this keyhole slot to provide extra stability to the re and
to prevent it from accidentally being knocked over. The rawl plug supplied is suitable for use
in block walls only (other wall types may need alternative xings).
Some models are supplied with a metal surround spacer already tted to the product, see
Fig 5. This spacer can be removed from the re if you would like to position the re fully inset in a
replace. In order to remove the metal surround, unscrew the six xing screws at the rear of the
product, see Fig. 6. The steps below can be used to install the above re models with or without
the metal spacer tted.
1. Determine whether the installation of your re will be with/without the spacer. See Fig. 4 and
Table 2 for reference to dimensions of your electric re.
2. Measure and mark the installation position of the screws.
This position is indicated by ‘Y’ and ‘Z’ in Fig. 7 (See Table 3 for dimensions for your chosen
electric re)
3. Drill the hole for the rawl plug and position the rawl plug in the hole.
4. Insert the screw into the rawl plug to a depth great enough to allow the keyhole slot on the
product to t neatly across the screw head.
5. Position the re alongside the screws and then lift the re up and over the screw head so that
the top edge of the slot on the re engages behind the head of the screw.
Installation Instructions
5

Fuelbed Assembly
Your re has been supplied with a range of fuelbed material, which you can arrange to your
preference. All product models contain crystals, coal and logs. Some models (Gorstan, Ellister,
Skeldon) also contain white pebbles.
Loose coals, pebbles, crystals and logs are packed separately within the carton. When the
heater is installed, place the fuelbed material on the fuelbed and arrange to your liking. We
recommend the following step, in order to acheive the optimal eect.
1. Place crystals on fuelbed, covering the top surface of the fuelbed. These will provide a glowing
embers eect, when the ame eect is operating. See Fig.1 below.
Fig. 1
2. Add coal or pebbles on top of the crystals. Allow for spaces in between coal/pebbles, for the
acrylic crystals (glowing embers). See Fig.2 below.
Fig. 2
3. Arrange the logs on top, to your preference. Fig.3 below displays a representation for log
arrangement. You may wish to not use all of the logs provided.
Fig. 3
6

WARNING: FAILURE TO FOLLOW THESE OPERATING INSTRUCTIONS MAY RESULT IN INJURY
AND/OR DAMAGE.
Activating the remote control:
To activate the remote control remove the clear battery isolation strip at the base of the remote control, which is used to
ensure your remote control reaches you fully charged.
To replace the battery:
Remove the screw, follow the instruction on the back of the remote to release the battery housing. Slide the battery cover
open. Install 1 x 3V CR2025 Lithium battery in the battery holder. The positive (+) side of the battery faces up.
Close the battery cover and replace the screw
Operating The Product
Operating Instructions - See Figure 8
Icon Display Funtion Description
A-Power /
Standby
Press Once to turn the product ‘ON’.
Press a second time to put the product into ‘STANDBY’
(When returning from ‘STANDBY’ mode the product will return to previous settings unless
the product has been unplugged, in which case it will reset to factory settings)
B
F1 / F2 /
F3
‘FLAME EFFECT’ button, this turns the ame effect ON independently of the products
other features.
This Button will change the brightness of the ame effect.
There are 3 brightness settings shown as F1, F2, F3.
PFlame
Pulsing
This setting is set by pressing the Flame Up button once more after F3. This will cause the
brightness of the ame effect to cycle randomly, creating a ickering effect.
-Off
If the ame effect is turned off, but the heater is ON, the display will remain active. The
low heat/high heat/cold blow icon will appear continuously in the display indicating
the heater setting.
CSleep
Timer
Press multiple times to change the ‘SLEEP TIMER’ in 0.5 hr increments from 0.5
hr to 8.0 hr before turning off. The remaining time on the ‘SLEEP TIMER’ displays.
(This icon is Green in colour)
D
‘HEAT’ button cycles the unit sequentially through the 4 settings: LOW HEAT, HIGH HEAT,
COOL BLOW and OFF. The heat setting will be indicated by an icon in the display.
When the ame effect is ‘ON’ the display will turn off after 5 seconds, however if the
heater is being used independently of the ame effect. The low heat/high heat/cold
blow icon will appear continuously in the display.
Low
Heat
This setting will run the heater at ‘LOW HEAT’ this setting will be indicated by the ‘LOW
HEAT’ icon and the letters ‘LO’ appearing in the display. To adjust the temperature
setting the Temp Down or Temp Up buttons described below must be used.
(This icon is Orange in Colour)
High
Heat
This icon in the display indicates ‘HIGH HEAT’ this setting will be indicated by the ‘HIGH
HEAT’ icon and the letters ‘HI’ appearing in the display. To Adjust the temperature setting
the Temp Down or Temp Up buttons described below must be used.
(This icon is Red in Colour)
Cool
Blow
This icon in the oating display indicates ‘COOL BLOW’ this setting will be indicated by
the ‘COOL BLOW’ icon and the letters ‘CB’ appearing in the display.
(This icon is Blue in Colour)
- Off This switches the heater and blower ‘OFF’, no icon will be displayed in the display. Note the blower will run for 5-10 seconds after being turned off, this is to ensure the product
cools down safely.
E30 Temp Up
Press multiple times to increase the heater temperature in 20C increments. The highest
temperature that can be set 300C.
When High Heat is selected, the letters ‘HH’ appear in the display, this means the heat
will remain ON continusously and is not controlled by the thermostat.
F18
Temp
Down
Press multiple times to lower the heater temperature in 20C increments. The lowest
temperature that can be set is180C.
G-Flame
Colour Press to turn ON/OFF the coloured accent within the flame effect.
H-Top-light
Fuel Bed Press to turn ON/OFF the Top light illuminating the fuel bed.
7

Optimal Product Setup
When the product is switched on, the default brightness setting is F3, with all the eects operating.
However, if the product is in a bright room, it is recommended that the toplights are switched o.
If the product is operating in a darker room, it is recommended that the toplights are switched on,
and the brightness eect is changed to Pulsing.
Please note: The product will maintain the most recent brightness settings if switched to standby.
If the product is unplugged at the wall, it will revert to factory setting.
Thermal Safety Cut-out
A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating.
This can happen if the heat outlet was restricted in any way. If the cut-out operates, unplug the
heater from the socket outlet and allow approximately 10 minutes before reconnecting. Before
switching the heater back on remove any obstruction that may be restricting the heat outlet, then
continue normal operation.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this
appliance must not be supplied through an external switching device, such as a timer, or connected
to a switch that is regularly switched on and o by the utility.
User Modes:
Mode Name /Discription Action (Actions cannot be input by remote control)
Disable/Enable Heat Options
on product and remote control
Hold both Heat Cycle ( ) and Temp Up ( ), on the product, for 5 seconds,
when the heater has been disabled the display will read “--” and beep. To
enble heat repeat this action.
Disable/Enable Heat Options
on product only
Hold both Heat Cycle ( ) and Temp Down ( ), on the product, for 5 seconds,
when the heater has been disabled the product will beep. This will disable
heat control functions on the product only. To enble heat repeat this action.
Note: the remote control will still be able to operate heat functions.
Operating Instructions (On Board Controls)- See Figure 9
Icon Description
Press Once to turn the product ‘ON’.
Press a second time to put the product into ‘STANDBY’
(When returning from ‘STANDBY’ mode the product will return to previous
settings unless the product has been unplugged, in which case it will reset to
factory settings)
‘HEAT’ switch cycles the unit sequentially through the 4 settings: LOW HEAT,
HIGH HEAT, COOL BLOW and OFF. The heat setting will be indicated by an icon
in the display See table on previous page for further details.
Press multiple times to increase the heater temperature in 20C increments. The
highest temperature that can be set 300C.
When High Heat is selected, the letters ‘HH’ appear in the display, this means
the heat will remain ON continusously and is not controlled by the thermostat.
Press multiple times to lower the heater temperature in 20C increments. The
lowest temperature that can be set is180C.
8

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE
HEATER.
Cleaning
Before commencing cleaning, unplug the heater and allow it to cool.The surfaces of the heater
should be given an occasional wipe with a dry soft cloth. Do not use detergents, abrasive cleaning
powder or furniture polish as this can damage the surface nish of the product.
The glass screen should be cleaned carefully with a chamois leather. Do not use proprietary
cleaners.
To remove any accumulation of dust or u, the soft brush attachment of a vacuum cleaner
should occasionally be used to clean the outlet grille of the fan heater located under the canopy.
To clean the fuel eect, remove the coal/pebbles and wash in warm water. The plastic tray should
be wiped clean with a damp cloth. When dry replace the coal/pebbles and arrange for best eect.
Led Lamps
This re is tted with LED (Light Emitting Diode) lamps in place of traditional incandescent
bulbs. These generate the same light levels as traditional bulbs, but use a fraction of the energy
consumed. These lamps cannot be replaced.
CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex or its
authorised agent.
CAUTION: We recommend that you arrange for this heater to be checked annually for safety by
a qualied electrician.
After Sales Service
Your product is guaranteed for one year from the date of purchase. Within this period, we
undertake to repair or exchange this product free of charge provided it has been installed and
operated in accordance with these instructions. Your rights under this guarantee are additional
to your statutory rights, which in turn are not aected by this guarantee.
CAUTION: Do not use if the heater’s mains power lead is damaged. Such use may cause a hazard.
If damaged, the mains power lead must be replaced by the manufacturer or its authorised dealer.
Should you require after sales information or assistance with this product please go to www.
dimplex.co.uk and select “Customer Support” or ring our help desk on 0344 879 3588 (UK) or
01 842 8222 (R. O. I.). Spare parts are also available on the web site. Please retain your receipt
as proof of purchase.
Recycling
At the end of the electrical products useful life it not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local Authority or retailer for recycling
advice in your country.
Additional Information
Maintenance
9

TABLE 2
Dimension
Model Number X (mm)
GST20 195
HLM20 180
ELL20 195
SKL20 205
TABLE 3
Dimension
Setup Y (mm) Z (mm)
With Metal Spacer 490 468
Without Metal
Spacer
456 468
Fig. 4 Fig. 5
Fig. 6
408 mm
X
613 mm
517 mm 90 mm
551 mm
60 mm
Fig. 7
Y
Z
25 mm
10

Fig. 8
B
E
H
A
C
D
F
G
Fig. 9
11

Tel: [phone]
Republic of Ireland Tel: [phone]
www.dimplex.co.uk
Dimplex Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
© Glen Dimplex Heating and Ventilation.
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen
Dimplex Heating and Ventilation.