Dimplex Sierra 48 User manual

CONSUMER SAFETY INFORMATION: PLEASE READ THIS MANUAL BEFORE
INSTALLING AND OPERATING THIS APPLIANCE. FAILURE TO FOLLOW
THESE INSTRUCTIONS MAY RESULT IN A POSSIBLE ELECTRIC SHOCK,
FIRE HAZARD, AND/OR INJURY AND WILL VOID THE WARRANTY.
To view the full line of Dimplex products,
visit www.dimplex.com
Owner’s Manual
Models: SIL48, SIL60 & SIL72
7215870100R01

2
Table of Contents
Conventions used in this manual:
!NOTE: Procedures and techniques considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in
damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose
the user to the risk of re, serious injury, or death.
Welcome .............................................................3
IMPORTANT INSTRUCTIONS............................4
Specications ......................................................6
Installation ...........................................................7
Operation...........................................................16
Maintenance......................................................19
Troubleshooting.................................................21
Warranty............................................................22
Technical Support..............................................24

3
Welcome
Please use our convenient online registration page to record your model and
serial numbers for future reference at:
www.dimplex.com/register
CAUTION: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock or re hazard
and will void the warranty.
Serial Number
Model Number
PRECAUCION
ATTENTION
CAUTION
XXXXX
XXXXXXXXXX
AIR HEATER
CHAUFFE-AIR
CALENTADOR DE AIRE
WATTS
VATIOS
VOLTS
VOLTIOS
CAT. #
№ DE CAT.
CAT. NO.
CSA #
SERIAL NO. / № DE SÉRIE /№ DE SERIE:
MADE IN CHINA FOR: / FAIT EN CHINE POUR:
HECHO EN CHINA POR:
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).

4
Read this manual before attempting
to install or use the electric fireplace.
Always comply with the warnings and
safety instructions contained in this
manual to prevent personal injury or
property damage.
When using electrical appliances, basic
precautions should always be followed
to reduce the risk of fire, electric shock
and injury to persons, including the
following:
• This appliance is hot when in use.
To avoid burns, do not let skin touch
hot surfaces. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes and curtains
at least 3 ft. from the front of this
appliance and keep away from sides
and rear.
• Extreme caution is necessary when
any heater is used by, or near,
children or invalids, and whenever
the heater is left operating and
unattended.
• Do not operate any heater with a
damaged cord or plug, after the
appliance malfunctions, or if it has
been dropped or damaged in any
manner. Disconnect from power
and call Technical Service or have it
inspected by a qualified electrician.
• To disconnect the fireplace, turn the
controls off, then remove the plug
from the outlet.
IMPORTANT INSTRUCTIONS
• Do not use outdoors.
• Do not insert or allow foreign objects
to enter any ventilation or exhaust
opening as this may cause an electric
shock, fire, or damage the fireplace.
• All electrical heaters have hot, and
arcing, or sparking parts inside. Do
not use it in areas where gasoline,
paint or flammable liquids are used or
stored.
• Use this appliance only as described
in the manual. Any other use not
recommended by the manufacturer
may cause fire, electric shock or
injury to persons.
• If possible, always unplug this
appliance when not in use.
• Any repairs to this fireplace should
be carried out by a qualified service
person.
• Under no circumstances should this
fireplace be modified. Parts that have
to be removed for servicing must
be replaced prior to operating this
fireplace again.
• This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locations. Never place the
heater where it may fall into a bathtub
or other water containers.
• Always connect to properly grounded
outlets.
SAVE THESE INSTRUCTIONS

5
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
• Do not run cord under carpeting.
Do not cover cord with throw rugs,
runners or the like. Arrange the cord
away from heavily trafficked areas,
where it will not be tripped over.
• Always plug heaters directly into a
wall outlet/receptacle. Never use with
an extension cord or a relocatable
power tap (outlet/power strip).
• To prevent a possible fire, do not
block air intakes or exhaust in any
manner. Do not use on soft surfaces,
like bed, where opening may become
blocked.
• There is a resettable cutout switch
inside the heater. Should the heater
overheat, the cutout will turn the
fireplace heater off. To reset the
cutout switch unplug the unit and wait
5 minutes before plugging it back in.
Caution: If you need to continuously
reset the cutout, unplug the unit and
call Technical Support.
• Remote control contains a small
battery. Keep away from children. If
swallowed, seek medical attention
immediately.
IMPORTANT INSTRUCTIONS
FCC Compliance
CAUTION: This equipment has been
tested and found to comply with the limits
for Class B digital devices, pursuant to
part 15 of the FCC rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential
installation. The equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on. The
user is encouraged to try and correct the
interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the
equipment and the receiver
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected
• Consult the dealer or an experienced
radio/TV technician for help
This device complies with Part 15 of the FCC
rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Modifications not approved by the party
responsible for compliance could void user’s
authority to operate the equipment. This
Class B digital apparatus complies with
Canadian ICES-003.

6
Specications
Electrical
Voltage: 120VAC 60Hz
Watts: 1400 Watts
Amps: 12 A
Wiring: Plug-In
Bulb Type: LED
Approvals:
Dimensions
SIL48
Width: 41-1/4" (104.6 cm)
Height: 18-1/8" (46.0 cm)
Height with feet: 21-1/2" (54.7 cm)
Depth: 5-1/4" (13.3 cm)
Depth with feet: 11" (27.9 cm)
Weight
40.8 lbs (18.5 kg)
SIL60
Width: 51-7/8" (131.8 cm)
Height: 18-1/8" (46.0 cm)
Height with feet: 21-1/2" (54.7 cm)
Depth: 5-1/4" (13.3 cm)
Depth with feet: 11" (27.9 cm)
Weight
63.5 lbs (28.9 kg)
SIL72
Width: 64" (162.6 cm)
Height: 18-1/8" (46.0 cm)
Height with feet: 21-1/2" (54.7 cm)
Depth: 5-1/4" (13.3 cm)
Depth with feet: 11" (27.9 cm)
Weight
77.8 lbs (35.3 kg)

7
Installation
GROUNDING INSTRUCTIONS
• This product is equipped with a cord that has an
equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
• This heater is for use on 120 volts. The cord has a
plug as shown.
• A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred,
but not essential in all cases. A dedicated circuit will be required if,
after installation, the circuit breaker trips or the fuse blows on a
regular basis when the heater is operating. Additional appliances
on the same circuit may exceed the current rating of the circuit breaker.
WARNING: Electrical outlet wiring must comply with local building codes and other
applicable regulations to reduce the risk of fire, electric shock, or injury to persons.
Grounding
Pin

8
Package Contents
Tools required
x6
A
E
F
G H
J
K
L
I
x6
B
x2
C
x4
D

9
Installation
IN-WALL INSTALLATION
Model A B C
Sierra 48 - SIL48 41.6 / 105.7 6.5 / 16.5 18.5 / 47.0
Sierra 60 - SIL60 52.4 / 133.1 6.5 / 16.5 18.5 / 47.0
Sierra 72 - SIL72 64.4 / 163.6 6.5 / 16.5 18.5 / 47.0
Cabinet - in / cm
A
C
B
D
F
E
A
C
B
D
F
E
Model D E F
Sierra 48 - SIL48 41.2 /1 04.6 4.7 / 11.9 18.1 / 46.0
Sierra 60 - SIL60 51.9 / 131.8 4.7 / 11.9 18.1 / 46.0
Sierra 72 - SIL72 64.0 / 162.6 4.7 / 11.9 18.1 / 46.0
Firebox - in / cm

10
Installation
1
2
3
2
1
E
E
E
IN-WALL INSTALLATION
x6
B

11
Installation
4
5
6
G&H
H I J
Lock glass
in place
Move to lock
Unlocked Locked
F

12
A
B
B
Installation
1
2
3
Wall
ON-WALL INSTALLATION
Model A B
Sierra 48 - SIL48 16 / 40.6 7.9 / 20
Sierra 60 - SIL60 32 / 81.3 7.9 / 20
Sierra 72 - SIL72 32 / 81.3 7.9 / 20
Dimensions - in / cm
x6
B
x6
A

13
Installation
4
5
6
G&H
H I J
Lock glass
in place
Move to lock
Unlocked Locked
F

14
Installation
2
1
TABLE TOP INSTALLATION
x4
DK
G&H
H I J

15
Installation
4
3
Lock glass
in place Move to lock
Unlocked Locked
F
x2
C

16
Operation
The fireplace can be operated with the multi–function IR remote control or from
the touchscreen controls on the top-right of the front glass.
Once the fireplace is turned on the digital display and the control icons on the
front glass will illuminate. If no button or icon is pressed within 10 seconds, the
fireplace controls will deactivate by the digital display turning off first and then the
icons. To reactivate the controls press any button on the remote or touch any icon
on the front glass.
!NOTE: The heater on your fireplace may emit a slight, harmless odor when first
used. This odor is a normal condition caused by initial heating of internal heater
parts and will not occur again.
CUTOFF SWITCH
!NOTE: There is a safety temperature cutoff switch (cutout) inside the heater. If
the heater overheats, the cutout will shut off the supply power.
It can be reset by unplugging the unit and waiting 5 minutes before plugging
the unit back on.
CAUTION: If you need to continuously reset the heater, unplug the unit and call
technical service at 1-888-346-7539.
1. Power ON/OFF
2. Flame Control
3. Heat ON/OFF
4. Timer
5. Ember Bed
6. Level Selection
7. Digital Display Remote
1
2
3
4
5
6
7
1
2
3
4
5
6
7

17
POWER ON/OFF
The ON/OFF button turns the fireplace ON and OFF. When the fireplace is OFF,
pressing the ON/OFF button on the remote control or touching the icon on the
front glass will turn on the fireplace. If the ON/OFF button is pressed again within
10 seconds it will turn OFF the fireplace. With inactive controls, press twice to turn
OFF the fireplace. The first press on the ON/OFF button lights up the touchscreen
icons and activates the controls.
The fireplace has a built-in memory function. When the fireplace is turned back
on, the display will show the last selected function and it will start at the last
used settings (except timer). If the fireplace is disconnected from the main power
source, it will restart at the default settings.
FLAME CONTROL
This button is used to turn flames ON, to alter the flame color and to turn flames
OFF. Press the Flame button multiple times to cycle through 7 solid color options
(L8, L7, L6, L5, L4, L3, L2), color rotation option (L1) and flames OFF.
While L8, L7…or L2 is displayed, press the Level Selection button to change the
brightness of the flames from the available options: 3- High, 2-Medium and 1-Low.
HEAT ON/OFF
Pressing the Heat control turns the heater on and off.
With Heat ON and set temperature displayed, press the Level Selection button
multiple times to cycle through the 11 temperature settings:
72°F, 74°F, 76°F, 78°F, 80°F, 82°F, ON, 64°F, 66°F, 68°F, 70°F, (22°C, 23°C, 24°C,
25°C, 26°C, 27°C, ON, 18°C, 19°C, 20°C, 21°C).
‘ON’ means the heater operates continuously.
Changing the temperature unit (°F °C):
With Heat ON and display showing the set temperature, press and hold the ON/
OFF icon on the touchscreen for 5 seconds. The display will flash 3 times and it
will switch from °F to °C or °C to °F.
!NOTE: This function cannot be set with the remote control.
Operation

18
Operation
Heater Enable & Disable Function:
From the touchscreen controls touch and hold the Heat icon for 10 seconds. The
ember bed will flash 6 times to indicate that the heater function is disabled. When
the heat is disabled, pressing the Heat button will cause the ember bed to flash,
but the heater will not operate.
To enable the heater again, touch and hold the Heat icon for 10 seconds.
!NOTE: This function cannot be set with the remote control.
TIMER CONTROL
The Timer button is used to activate or deactivate the sleep timer.
Pressing the Timer turns the timer on and ‘8h’ appears on the display. Pressing
the Timer a second time within 10 seconds will turn the timer off. To set the time,
use the Level Selection control to select the desired time from the following:
8h-1h-2h-3h-4h-5h-6h-7h.
The fireplace will shut off after the selected time period. Switching the fireplace
OFF with the Power Button will clear any timer setting.
EMBER BED
The Ember Bed button changes the ember bed by cycling through the seven color
options: color rotation ‘d1’ and smoldering (fluctuating brightness) embers option
‘d9’. With ‘d8’ through ‘d2’ displayed, the Level Selection button will adjust the
brightness of the ember bed from 3- High, 2-Medium, and 1-Low.
LEVEL SELECTION BUTTON
The Level Selection button is used to adjust the heat setting, as well flame and
ember bed brightness and timer setting. See relevant section for more details.
1
2
3
4
5
6
7

19
Maintenance
• Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use
brass polish or household cleaners as these products will damage the metal
trim.
• The motors used on the fan and the flame generator assembly are pre-
lubricated for extended bearing life and require no further lubrication. However,
periodic cleaning/vacuuming of the fan/heater and air intake/output vents
is recommended. The heater should be cleaned and inspected regularly,
depending on conditions, and at least at yearly intervals.
WARNING: Any electrical repairs of this unit should be carried out by a
licensed electrician in accordance with national and local codes.
WARNING: Disconnect power by unplugging the power and allowing heater to
cool before attempting any maintenance or cleaning to reduce the risk of fire,
electric shock, or injury.
!NOTE: When the heater is not in use, the heater should be stored in a dry
location, away from possible damage. The power cord should be stored
properly to avoid contact with hot or sharp objects.
Remote Control
The battery compartment is located on the back end of the remote control.
1. Press and slide the battery cover open.
2. Insert two 1.5V (AAA) batteries (included) ensuring they are installed correctly
with regard to the polarities (+ and -) marked on the inside of the battery
compartment.
3. Replace the battery cover.
!NOTE: The battery should be removed if the product is to be left unused for a
long time.
Replacing the Remote Control Batteries
When replacing the batteries, replace both batteries at the same time with new
batteries of the correct type.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (Carbon-Zinc), or rechargeable (Nicad, Nimh, etc)
batteries.

20
Maintenance
Disposal of
Used Batteries
Batteries may contain hazardous substances that could be endangering to
environment and human health.
• This symbol marked on the battery and/or packaging indicates that used
batteries shall not be treated as municipal waste. Instead they shall be left at the
appropriate collection point for recycling.
• By ensuring the used batteries are properly disposed of, you will help prevent
potential negative consequences for the environment and human health. The
recycling of materials will help to conserve natural resources.
For more information about collection and recycling of used batteries, please
contact your local municipality, your waste disposal service or the point of sale
where you purchased this item.