Dimplex TOLUCA TLC20 Instruction Manual

OPERATING
INSTRUCTION MANUAL
8/53690/0 ISSUE 6 OCN 11937
EN: This product is only suitable for well insulated rooms or occasional use. DE: Dieses Produkt ist nur für gut isolierte Bereiche oder
gelegentliche Verwendung geeignet. FR: Ce produit convient uniquement à des endroits bien isolés ou pour un usage occasionnel.
IT: Questo prodotto è adatto solo per spazi ben isolati o per uso occasionale. ES: Este producto sólo es adecuado para espacios
bien aislados o un uso ocasional. NL: Dit product is uitsluitend geschikt voor goed geïsoleerde ruimten of voor sporadisch gebruik.
PL: Produkt ten jest odpowiedni wyłącznie do dobrze odizolowanych miejsc lub do okazjonalnego użytku. NO: Dette produktet egner
seg kun for godt isolerte rom eller sporadisk bruk. RO: Acest produs este adecvat exclusiv spaţiilor bine ventilate sau utilizării ocazionale.
CZ: Tento výrobek je vhodný pouze do dobře izolovaných prostor nebo k příležitostnému použití. DK: Dette produkt er kun egnet til
velisolerede rum eller lejlighedsvis brug. PT: Este produto somente é adequado para espaços bem isolados ou uso ocasional. SE: Denna
produkt är endast avsedd för välisolerade utrymmen eller tillfällig användning. FI: Tämä tuote soveltuu ainoastaan hyvin eristettyihin tiloihin
tai satunnaiseen käyttöön. SK: Tento výrobok je vhodný len pre dobre izolované priestory alebo na občasné použitie. SI: Ta izdelek je
primeren le za dobro izolirane prostore ali za občasno uporabo. HR: Ovaj proizvod je pogodan samo za dobro izolirane prostore ili
povremenu upotrebu. HU: Ez a termék csak jól szigetelt terekhez vagy eseti használatra alkalmas
The product complies with the required Product Safety, Electromagnetic Compatibility
and Environmental Standards. This product is fully compliant with LVD, EMC. RoHs and
EcoDesign Directives
Dimplex Optiame Wall Fire
Models: Toluca TLC20

1
2
4
3
600mm
940mm
A
B
C
D
E
F
G
820mm
540mm
155mm
A
B
G

CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY
AND/OR DAMAGE AND MAY INVALIDATE YOUR GUARANTEE
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the
risk of re, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the appliance immediately above or below a xed socket outlet or connection
box.
Do not use this heater if it has been dropped.
Do not use if there are visibe signs of damage to the heater.
Use this heater on a horizontal and stable surface, or x it to the wall, as applicable
Warning: This heater must not be used for anything other than normal domestic household
purposes in the country where it was purchased from a recognised commercial retailer.
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge as long as they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be undertaken by children without supervision.
Children of less than 3 years should be kept away from the appliance unless continuously
supervised. Children aged from 3 years and less than 8 years shall only switch on/o the
appliance, provided that it has been placed or installed in its intended normal operating position
and they have been given supervision or instruction concerning use of the appliance in a safe
way and understanding the hazards involved. Children aged from 3 years and less than 8 years
shall not plug in, regulate and clean the appliance or perform user maintenance.
Do not use this appliance in series with a thermal control, a program controller, a timer or any
other device that switches on the heat automatically, since a re risk exists when the appliance
is accidentally covered or displaced.
In the event of a fault, unplug the appliance. Unplug the appliance when not required for long
periods.
The appliance must be positioned so that the plug is accessible. If the supply cord is damaged
it must be replaced by the manufacturer or service agent or a similarly qualied person in order
to avoid a hazard. Keep the supply cord away from the front of the appliance.
Warning: Do not use this heater in small rooms when they are occupied by persons not
capable of leaving the room on their own, unless constant supervision is provided.
Warning: To reduce the risk of re, keep textiles, curtains, or any other ammable material a
minimum distance of 1m from the air outlet.
Caution: Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present. This instruction
can be found at www.dimplex.co.uk

Warning: In order to avoid overheating, do not cover the heater. Do not place material or
garments on the appliance, or obstruct the air circulation around the appliance, for instance by
curtains or furniture, as this could cause overheating and a re risk.
The appliance carries a Do Not Cover label or the Warning Symbol shown here on the
right. This symbol indicates that it must not be covered. Do not cover or obstruct the
heat outlet grill in any way. This is located above the ame window on the appliance.
Warning: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this
appliance must not be supplied through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and o by the utility.
WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN
1. Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns
and potential perforation of the oesophagus.
2. If you think batteries might have been swallowed or placed inside any part of the body seek
immediate medical attention
3. Examine devices and make sure the battery compartment is correctly secured, e.g. that
the screw or other mechanical fastener is tightened. Do not use if the compartment is not
secure.
4. Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.
CAUTION: No obvious symptoms
Unfortunately, it is not obvious when a button or coin battery is stuck in a child’s oesophagus
(food pipe).
There are no specic symptoms associated with this. The child might:
• cough, gag or drool a lot;
• appear to have a stomach upset or a virus;
• be sick;
• point to their throat or stomach;
• have a pain in their abdomen, chest or throat;
• be tired or lethargic;
• be quieter or more clingy than usual or otherwise “not themselves”;
• lose their appetite or have a reduced appetite; and
• not want to eat solid food/be unable to eat solid food.
These sorts of symptoms vary or uctuate, with the pain increasing and then subsiding.
A specic symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If
the child does this seek immediate medical help.
The lack of clear symptoms is why it is important to be vigilant with “at” or spare button or
coin batteries in the home and the products that contain them.

Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the
re to your supplier.
The re incorporates a ame eect, which can be used with or without heating, so that the comforting eect may be
enjoyed at any time of the year. Using the ame eect on its own only requires little electricity.
Before connecting the heater check that the supply voltage is the same as that stated on the heater.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which
is related to the operation of the ame eect. This is normal and should not be a cause for concern.
Technical Information
Model No: TLC20
with mechanic thermostat room temperature control.
Thank you for choosing a Dimplex electric re.
General Information
Heat Output 230V 240V
Nominal Heat Output PNom 1.7 1.9 kW
Minimum Heat Output Pmin 0.9 0.9 kW
Maximum Continuous Heat Output Pmax,c 1.7 1.9 kW
Auxiliary Electricity Consumption
In Standby Mode el SB 0.48 0.49 W
Dimplex Optiame Wall Fire
Models: Toluca TLC20
Electrical connection
WARNING – THIS APPLIANCE MUST BE EARTHED.
This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the
supply voltage. Before switching on, please read the safety warnings and operating instructions.
Installation
WARNING: FALLING OR TIPPING APPLIANCES CAN CAUSE INJURY OR DEATH OF YOUNG CHILDREN,
PLEASE ENSURE CHILDREN DO NOT CLIMB, HANG OR STAND ON THIS PRODUCT.
WARNING: THE APPLIANCE IS PROVIDED WITH A WALL FIXING KIT, THIS KIT IS DESIGNED TO HOLD THE
PRODUCTS WEIGHT, IT IS NOT A SUBSTITUTE FOR PROPER ADULT SUPERVISION. DO NOT ALLOW CHILDREN
TO CLIMB OR HANG ON THIS PRODUCT.
Safety Message - Sucient expertise is required for installing this product. If unsure we recommend that you use
an installer and pay special attention to safety during the installation.
Wall Installation- See Fig. 2
Do not connect appliance until properly xed to the wall and the Instruction leaet is fully read. In particular, the
minimum distances must be observed.
The wall plugs supplied with this product are for use with Block/Brick built walls only.
This model is designed to be permanently xed to a wall at a minimum height of 300mm. The wall bracket must be
tted horizontally and the cable routed to the bottom right of the appliance.
A height of 600 to 725mm from bottom of the appliance to oor is recommended for optimum viewing of fuel bed.
For optimum viewing, mark the top three screw xing positions on the wall in accordance with the recommended
xing dimensions - see Fig. 2. Drill holes with a 6mm drill bit.
Fix the wall bracket using the plugs and screws provided.Carefully lift the appliance up ensuring that the appliance
engages with the wall bracket correctly.
A bottom xing bracket is supplied with the unit, xed to the base of the appliance. Remove the screw and the
bracket, turn the bracket through 180 degrees so it is now facing downward and re t using the screw just removed.
With the bracket in place mark the location of the hole on the wall. Remove the appliance,drill the wall, t the wall
plug and re-t the appliance ensuring that you secure it in place by screwing the bottom xing bracket to the wall.

Operating The Product
Operating Instructions - See Fig. 3
Icon Display Funtion Description
A-Power /
Standby
Press Once to turn the product ‘ON’.
Press a second time to put the product into ‘STANDBY’
(When returning from ‘STANDBY’ mode the product will return to previous settings unless
the product has been unplugged, in which case it will reset to factory settings)
B
‘FLAME EFFECT’ button this turns the ame effect ON or OFF independently of the
products other features.
+ Flame
Up
This Button will increase the brightness of the ame effect. There are 5 brightness settings
shown as F1, F2, F3, F4, F5. This button will ONLY increase the brightness level.
- Flame
Down
This Button will decrease the brightness of the ame effect. There are 5 brightness settings
shown as F1, F2, F3, F4, F5. This button will ONLY decrease the brightness level.
fc Flame
Cycling
This setting is set by pressing the Flame Up button once more after F5. this will cause the
brightness of the ame effect to cycle from F2 to F5 in a continuous Loop.
-Off
This will turn the ame effect off. If the heater is ON, the display will activate and remain
active to read the set temperature and show if the product is on LOW HEAT/ HIGH HEAT/
COOL BLOW.
CSleep
Timer
Press multiple times to change the ‘SLEEP TIMER’ in 0.5 hr increments from 0.5
hr to 8.0 hr before turning off. The remaining time on the ‘SLEEP TIMER’ displa
ys. (This icon is Green in Colour)
D
‘HEAT’ button cycles the unit sequentially through the 4 settings: LOW HEAT, HIGH HEAT,
COOL BLOW and OFF. The heat setting will be indicated by an icon in the display see Fig.1.
When the ame effect is ‘ON’ the display will turn off after 5 seconds, however if the
heater is being used independently of the ame effect. The low heat or high heat icon
will appear continuously in the display.
Low
Heat
This setting will run the heater at ‘LOW HEAT’ this setting will be indicated by the ‘LOW
HEAT’ icon. To Adjust the temperature setting the Temp Down or Temp Up buttons de-
scribed below must be used.
(This icon is Orange in Colour)
High
Heat
This icon in the display indicates ‘HIGH HEAT’ this setting will be indicated by the ‘HIGH
HEAT’ icon. To Adjust the temperature setting the Temp Down or Temp Up buttons de-
scribed below must be used.
(This icon is Red in Colour)
Cool
Blow
This icon in the oating display indicates ‘COOL BLOW’ this setting will be indicated by
the ‘COOL BLOW’ icon and the letters ‘CB’ appearing in the display.
(This icon is Blue in Colour)
- Off This switches the heater and blower ‘OFF’, no icon will be displayed in the display. Note the blower will run for 5-10 seconds after being turned off, this is to ensure the product
cools down safely.
E-Temp
Up
Press multiple times to increase the heater temperature in 10C in-
crements. The highest temperature that can be set 300C .
When High Heat is selected, the letters ‘HH’ appear in the display, this means
the heat will remain ON continusously and is not controlled by the thermostat.
F-Temp
Down Press multiple times to lower the heater temperature in 10C in-
crements. The lowest temperature that can be set is180C .
G-LED
COLOUR
Press multiple times to change the colour of the coloured fuel bed. The colour can
be set as Orange, Red, Green, Blue, or cycling through all four colours continuously.
User Modes:
Mode Name /Discription Action (Actions cannot be input by remote control)
Change Celsius (0C) to Fahrenheit (0F) Press both 3 Dot Button ( ) and 2 Dot ( ) on the unit and hold until
beep is heard and display flashes. (To revert back to Celsius repeat this action)

Operating The Product
Remote control - see Fig. 3
The maximum range of use is ~ 5metres.
Warning: It takes time for the receiver to respond to the transmitter.
Do not press the buttons more than once within two seconds for correct operation.
Battery information - see Fig. 3
1. To activate the remote control remove the battery isolation strip, which is used to ensure your remote control
reaches you fully charged.
2. Remove the screw, follow the instruction on the back of the remote to release the battery housing. Slide the
battery cover open. Install Lithium battery in the battery holder. The positive (+) side of the battery faces up. Close
the battery cover and replace the screw
3. Only use CR2025 or CR2032 size of batteries.
Discard leaking batteries
Dispose of batteries in the proper manner according to provincial and local regulations.
Any battery may leak electrolyte if mixed with a dierent battery type, if inserted incorrectly, if all the batteries are
not replaced at the same time, if disposed of in a re, or if an attempt is made to charge a battery not intended to
be recharged.
Fuel Bed Media
Acrylic Ice Crystals are supplied with your re. To Fit the Acrylic Ice Crystals, place the small Crystals on the fuel bed
tray, then place the larger crystals on top of the small pieces. Arrange the larger pieces to your liking. A suggestion
is to place one large crystal centrally on the fuel bed and the other four positioned symmetrically around this piece.
Fitting the Front Glass- See Fig. 5
Your new re is supplied with the front glass not secured to the engine, this is to keep the glass safe in transit. To
t the glass to your re, simply insert the four hangers on the back of the glass through the slots provided on the
chassis. The hangers go in through the slots and then move down to hold the glass in place. The glass can then be
secured in place by inserting the small black screw provided through the hole in any one of the hangers into the
side of the unit.
WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.
Cleaning
Before commencing cleaning, unplug the heater and allow it to cool. For general cleaning use a soft clean duster
– never use abrasive cleaners. The glass viewing screen should be cleaned carefully with a soft cloth. DO NOT
use proprietary glass cleaners. To remove any accumulation of dust or u the soft brush attachment of a vacuum
cleaner should occasionally be used to clean the outlet grille of the fan heater.
Light Emitting Diode
This re is tted with LED (Light Emitting Diode) lamps. These LED lamps are maintenance-free and should not
require replacing during the life of the product.
CAUTION: Assembly, installation and repair of this heater must be carried out by Dimplex or its authorised agent.
Thermal Safety Cut-out
The built-in overheat cut-out, switches o the appliance automatically in the event of a fault! Should this occur
switch o the appliance or disconnect the mains plug from the socket.
Remove any obstructions which may have caused the overheating. After a short cooling down phase, the appliance
is ready for use again! If the fault should occur again, contact your local dealer!
WARNING: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be
supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched
on and o by the utility.
Maintenance

Tel: [phone]
Republic of Ireland Tel: [phone]
www.dimplex.co.uk
Dimplex Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
© Glen Dimplex Heating and Ventilation.
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen
Dimplex Heating and Ventilation.
Recycling
At the end of the electrical products useful life it not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.
After Sales Service
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair
or exchange this product free of charge provided it has been installed and operated in accordance with these
instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not aected
by this guarantee.
CAUTION: Do not use if the heater’s mains power lead is damaged. Such use may cause a hazard. If damaged, the
mains power lead must be replaced by the manufacturer or its authorised dealer.
Should you require after sales information or assistance with this product please go to www.dimplex.co.uk and
select “Customer Support” or ring our help desk on 0344 879 3588 (UK) or 01 842 8222 (R. O. I.). Spare parts are
also available on the web site. Please retain your receipt as proof of purchase.
Additional Information