Dimplex XHD28L User manual

7214980100R04
IMPORTANT SAFETY INFORMATION: Read this manual before attempting to
install or use the Dimplex Electric Fireplace. Always comply with the warnings and
safety instructions contained in this manual to prevent personal injury or property
damage.
To view the full line of Dimplex products, visit www.dimplex.com
Owner’s Manual
Models XHD28L & 6909970259
XHD28G & 6909970559
XHD26L & 6909850259
XHD26G & 6909850559
XHD23L & 6909940259
XHD23G & 6909940559

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Table of Contents
Conventions used in this manual:
!NOTE: Procedures and techniques considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in
damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose
the user to the risk of  re, serious injury, or death.
Welcome .............................................................3
IMPORTANT INSTRUCTIONS............................4
Speci cations ......................................................6
Installation ...........................................................7
Operation...........................................................10
Maintenance......................................................14
Technical Support..............................................14
Electrical ...........................................................15
Warranty............................................................16

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 3
Welcome
Thank you for purchasing a Dimplex Electric Fireplace. Please use our
convenient online registration page to record your model and serial numbers for
future reference at:
www.dimplex.com/register
CAUTION: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock or re hazard
and will void the warranty.
Serial Number
Model Number
MOD
MODEL / CAT NO
SERIAL NO
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).

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Basic Precautions
When using any electrical appliance,
basic precautions should always be
followed to reduce the risk of fire,
electric shock, and injury to persons.
These precautions include:
①Read all instructions before using
the electric fireplace.
② Extreme caution is necessary when
the firebox is used by or near children
or invalids and whenever the firebox is
left operating and unattended.
③Always turn off the fireplace when it
is not in use.
④Do not operate the fireplace with a
damaged power cord or plug or after
the fireplace malfunctions, has been
dropped, or damaged in any manner.
Contact Technical Service at
1-888-346-7539.
⑤Do not use this firebox outdoors.
⑥This fireplace is not intended for
use in bathrooms, laundry areas, or
similar indoor locations. Never locate
the fireplace where it may fall into a
bathtub or other water container.
⑦Do not run power cord under
carpeting. Do not cover cord with
throw rugs, runners, or similar
coverings. Do not route cord under
furniture or appliances. Arrange cord
away from traffic area and where it will
not be tripped over.
IMPORTANT INSTRUCTIONS
⑧ To disconnect the fireplace, turn the
controls to OFF and remove the power
cord plug from the outlet.
⑨Connect the power cord to a
properly grounded outlet only.
⑩ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or fire, or damage
the firebox.To prevent a possible fire,
do not block air intakes or exhaust in
any manner. Do not use the fireplace
on soft surfaces, like a bed, where
openings may become blocked.
⑪All electrical heaters have hot and
arcing or sparking parts inside. Do not
use it in areas where gasoline, paint, or
flammable liquids are used or stored.
⑫Use this fireplace only as described
in this manual. Any other use not
recommended by the manufacturer
may cause fire, electric shock, or injury
to persons.
⑬Always plug the fireplace directly
into a wall outlet/receptacle. Never use
the fireplace with an extension cord
or relocatable power tap (outlet/power
strip).
⑭Do not burn wood or other materials
in this fireplace.
⑮When transporting or storing the
fireplace, keep it in a dry place, free
from excessive vibration, and store to
avoid damage.
SAVE THESE INSTRUCTIONS

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 5
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
NOTE: Changes or modi cations
not expressly approved by the party
responsible for compliance could void
user's authority to operate the equipment.
Special Precautions
CAUTION: Do not open the unit. There
is a risk of electric shock. There are no
user-serviceable parts inside.
CAUTION: Always use a quali ed
technician or service agency to repair the
built-in electric  replace.
WARNING: Remote control contains
a small battery. Keep away from children.
If swallowed, seek medical attention
immediately.
WARNING: Do not install battery
backwards, charge, put in  re or mix with
used or other battery types as it may
explode or leak causing injury.
DANGER: High temperatures may
be generated under certain abnormal
conditions. Do not partially or fully cover
or obstruct the front of the  replace.
!
IMPORTANT INSTRUCTIONS
FCC Compliance
CAUTION: This unit has been tested
and found to comply with the limits for
Class B digital device, pursuant to part
15 of the FCC Rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential
installation. This unit generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance
with the instructions, may cause harmful
interference to radio or television reception,
which can be determined by turning the unit
OFF and ON, the user is encouraged to try
to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the unit
and the receiver.
• Connect the unit into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
This unit complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This unit may not cause
harmful interference, and (2) this unit must
accept any interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modi cations not expressly approved by
the party responsible for compliance could
void the user’s authority to operate this
equipment.

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Specifi cations
The Dimplex Electric Fireplace offers an alternative to a wood or gas fireplace. It
can give your existing fireplace new life or transform a cabinet or media center of
your own into a stunning focal point.
Specifications
Electrical
Volts: 120 V, 60 Hz
Amps: 12.5 A
Watts: 1500 W @ 0o C
1350 W @ 25o C
Wiring: Plug-In
Bulb Type: LED
Approvals
NOTE: A 15 Amp, 120 Volt circuit is
required. A dedicated circuit is preferred,
but not essential in all cases. A dedicated
circuit will be required if, after installation,
the circuit breaker trips or the fuse blows
on a regular basis when the heater is
operating. Additional appliances on the
same circuit may exceed the current rating
of the circuit breaker.
WARNING: Electrical outlet wiring
must comply with local building codes and
other applicable regulations to reduce
the risk of  re, electric shock, or injury to
persons.
!
Dimensions:
Model XHD28
Width: 27-3/8" (695 mm)
Height: 23-1/2" (597 mm)
Depth: 7-1/2" (191 mm)
Model XHD26
Width: 26" (660 mm)
Height: 18-7/8" (479 mm)
Depth: 7-1/2" (191 mm)
Model XHD23
Width: 23" (584 mm)
Height: 20-1/2" (520 mm)
Depth: 7-1/2" (191 mm)
Weight:
Model XHD 28: 32 lbs (14.5 kg)
Model XHD 26: 25 lbs (11.3 kg)
Model XHD 23: 23 lbs (10.4 kg)
Operating Temperature Range:
-4o to 104o F (-20oto 40o C)

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 7
Installation
Placement
1. The Dimplex Electric Fireplace does
not require any special venting.
Make sure there is clearance for air
circulation beneath the unit and at
least 1/2" behind it.
CAUTION: Do not install the replace
directly on carpet or similar surfaces which
may restrict air ow.
2. Install the unit in an opening with the
following minimum dimensions:
Model XHD28
A 27" (686 mm) wide
B 23-1/8" (587 mm) high
C 8" (203 mm) deep
Model XHD26
A 24-3/8" (619 mm) wide
B 18-1/2" (470 mm) high
C 8" (203 mm) deep
Model XHD23
A 21-1/2" (548 mm) wide
B 20" (508 mm) high
C 8" (203 mm) deep A
B
C
3. If installing the unit in an existing
fireplace opening, seal all drafts and
vents with a non-fibrous insulation
material to prevent any chimney
debris from falling onto the unit. Do
not install into an existing fireplace
opening that is prone to dampness.

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Installation
Mounting
1. If applicable, carefully pour and
evenly distribute the supplied media
in the media tray of the firebox.
Media
Tray
2a. If installing into a Dimplex mantel,
first check to see if there are holes
in the side panels near the top as
shown below. If so, align the front
of the firebox (without front glass
installed) with the front face of the
mantel. Install provided screws
into the front holes on the inside
faces of the firebox. The screw will
line up with the hole in the mantel,
securing it in place.
Holes in
side panels

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 9
2b. If installing into a custom mantel,
or into an existing opening,
secure the firebox by inserting
an appropriate screw through
either the front hole, or back hole
on the inside face of the firebox,
depending on which location
is more appropriate for the
installation.
Installation
Grounding Instructions
This product must be grounded. If it
should malfunction or breakdown,
grounding provides a path of least
resistance for electric current to reduce
the risk of electric shock. This product
is equipped with a cord having an
equipment-grounding conductor and a
grounding plug.
The plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
This product is for use on a 120V
circuit and has a grounding plug that
looks like the plug in the following
figure. Make sure that the product is
connected to an outlet having the same
configuration as the plug. No adapter
should be used with this product.
DANGER: Improper connection of
the equipment-grounding conductor can
result in a risk of electric shock. Check with
a qualied electrician or serviceman if you
are in doubt as to whether the product is
properly grounded. Do not modify the plug
provided with the product – if it will not t
the outlet, have a proper outlet installed by
a qualied electrician.
Front
Back
If there are no holes on the side panels
of the mantel, remove the screw on the
back bottom flange most convenient
for securing, and use the L-bracket
(provided) to secure the firebox to the
mantel.

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Touch Panel and Remote Controls
The manual controls for the Dimplex Electric Fireplace are located on the front
panel. When not activated, the icons are not visible. Touch the control panel to the
right side of the white line to activate the icons. The selected setting displays on
the left side of the panel.
A multi-function IR (infrared) remote control also is provided. The remote control
has a range of approximately 30 ft (9 m). To operate correctly, the remote control
must be pointed toward the front of the in electric fireplace.
A
B
C
F
D
G
E
H
Operation
A B C D E F
WARNING: The replace must be
installed properly before use.