Dimplex DS4411 User manual

7210170100r00
Valued Customer,
Thank you and congratulations for purchasing a Dimplex
electric stove. Over the years, valuable memories
will occur around the warmth and comfort of your
stove. Thank you for allowing our product to be the
backdrop for those special moments.
Serial Number
Model Number
Part Number
Quality checked by:
Owner’s Manual
Model Numbers:
DS4411
DS2205

QUICK REFERENCE GUIDE
1.PriortotherstuseoftheCompactStoveverify
the following:
Are the circuit breakers for the• unit on?
Are the light bulbs in your• Compact Stove
loose? (to check, follow the instructions
for replacing the light bulbs under the
maintenance section of this manual)
2. The heater on your Compact Stove may emit
aslight,harmlessodorwhenrstused.This
odor is a normal condition caused by the initial
heating of internal heater parts.
3. The information regarding the model of your
Compact Stove can be found on the rating plate
located on the back of the unit.
4. If you have any technical questions regarding
the operation of your Compact Stove, or require
service for your stove contact Dimplex North
America customer service at 1-888-DIMPLEX
(1-888-346-7539).

CONTENTS
PAGE 1 Important Instructions
PAGE 3 Model and Serial Number
Information
PAGE 4 Compact Stove Installation
PAGE 4 Operation
PAGE 6 Maintenance
PAGE 8 Warranty

IMPORTANT INSTRUCTIONS
Please Retain This User’s Guide For Future Reference
When using electrical appliances, basic precautions should always be followed
toreducetheriskofre,electricshock,andinjurytopersons,includingthe
following:
1. Read all instructions before using the Compact Stove.
2. The heater is hot when in use. To avoid burns, do not let bare skin touch
hot surfaces. The trim around the heater outlet becomes hot during heater
operation. Keep combustible materials, such as furniture, pillows, bedding,
papers, clothes, and curtains at least 3 feet (0.9m) from the front of the unit.
CAUTION: High Temperature. Keep electrical cords, drapery, and
other furnishings at least 3 feet (0.9m) from the front of the heater and
away from the side and rear.
3. Extreme caution is necessary when any heater is used by or near children
or invalids and whenever the unit is left operating and unattended.
4. Always unplug the Compact Stove when not in use.
5. Do not operate any unit with a damaged cord or plug, or if the heater has
malfunctioned, or if the Compact Stove has been dropped or damaged in
any manner. Return heater to authorized service facility for examination,
electricalormechanicaladjustment,orrepair.
6. Do not use outdoors.
7. The Compact Stove is not intended for use in bathrooms, laundry areas
and similar indoor locations. Never locate heater where it may fall into a
bathtub or other water container.
8. Do not run the cord under carpeting. Do not cover cord with throw rugs,
runners,orthelike.Arrangecordawayfromtrafcareaandwhereitwill
not be tripped over.
9. To disconnect the unit, turn the controls off, then remove the plug from the
outlet.
10.Donotinsertorallowforeignobjectstoenteranyventilationorexhaust
openingasthismaycauseanelectricshockorre,ordamagetothe
heater.
11.Topreventapossiblere,donotblockairintakeorexhaustinanymanner.
Do not use on soft surfaces, like a bed, where openings may become
blocked.
12. All electrical heaters have hot and arcing or sparking parts inside. Do not
useinareaswheregasoline,paint,orammableliquidsareusedorstored
orwheretheunitwillbeexposedtoammablevapors.
13. Do not modify the Compact Stove. Use it only as described in this manual.
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Anyotherusenotrecommendedbythemanufacturermaycausere,
electricshockorinjurytopersons.
14. To reduce the risk of electric shock, this appliance has a polarized plug
(onebladeiswiderthantheother).Thisplugwilltinapolarizedoutlet
onlyoneway.Iftheplugdoesnottfullyintheoutlet,reversetheplug.If
itstilldoesnott,contactaqualiedelectriciantoinstalltheproperoutlet.
Do not change the plug in any way. Avoid the use of an extension cord.
Extensioncordsmayoverheatandcauseariskofre.Ifyoumustusean
extension cord, the cord must be No. 14 AWG minimum size and rated no
less than 1875 Watts.
15. Do not burn wood or other materials in the Compact Stove.
16. Do not strike the clear door panel.
17.Alwaysuseacertiedelectricianshouldnewcircuitsoroutletsberequired.
18. Always use properly grounded, fused and polarized outlets.
19. Disconnect all power supply before performing any cleaning, maintenance
or relocation of the unit.
20. When transporting or storing the unit and cord, keep in a dry place, free
from excessive vibration and store so as to avoid damage.
2
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
!NOTE: Procedures and techniques that are considered important
enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully
followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully
 followed,willexposetheusertotheriskofre,seriousinjury,
illness or death.
!NOTE: This equipment has been tested and found to comply with the
limits for Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio

or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynot
cause interference and; (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Model and Serial Number Information
If you have any questions about our products please have the Part,
Model and Serial numbers available upon calling Customer Service.
To locate the Part/Model and Serial numbers refer to Figure 1 below.
Record the Model Number, Serial Number, and Part number on the
front cover of this manual for future reference.
Part Number
Serial Number
Figure 1
Model Number
3

Compact Stove Installation
!NOTE: A 15 Amp, 120 Volt circuit is required. A dedicated circuit
is preferred but not essential in all cases. A dedicated circuit will
be required if, after installation, the circuit breaker trips or fuses
blow on a regular basis when the heater is operating. Additional
appliances on the same circuit may exceed the current rating of the
circuit breaker.
WARNING: Ensure the power cord is not installed so that it is
pinched or against a sharp edge and ensure that the power cord is
stored or secured to avoid tripping or snagging to reduce the risk of
re,electricshockorinjurytopersons.
Construction and electrical wiring must comply with local building
codesandotherapplicableregulationstoreducetheriskofre,
electricshockandinjurytopersons.
Do not attempt to wire your own new outlets or circuits. To reduce
theriskofre,electricshockorinjurytopersons,alwaysusea
licensed electrician.
1. Make sure the unit’s Main ON/OFF switch is switched OFF (refer to
operating instruction section).
2. Plug the unit into a 15 Amp/120 VAC outlet. If the cord does not
reach, you may use an extension cord rated for a minimum of 1875
Watts.
Operation
A. Main On/Off Switch
The switch has two (2) ON
positions marked with and
“Manual”. The “Manual”
position is for manual
operation. In this position the
built-in remote control is by-
passed.
The position is for operating
the unit with the provided
remote control. When in
4
Figure 2

position the unit is operated with the ON and OFF buttons of the
remote control.
When the switch is in the center position the unit is off.
B. Heater ON/OFF Switch
The Heater ON/OFF Switch supplies power to the heater fan and the
heater element. When the switch is in the ON position the heater
operates if the thermostat calls for heat.
C. Heater Thermostat Control
Toadjustthetemperaturetoyourindividualrequirements,turnthe
thermostat control clockwise all the way to turn on the heater. When
the room reaches the desired temperature, turn the thermostat knob
counter clockwise until you hear a click. Leave in this position to
maintain the room temperature at this setting. For additional heat, turn
clockwise until you hear the click again and the heater will turn on.
!NOTE: When the heater is switched ON, the heater fan will
operate. The heater element may or may not be on, depending on
the thermostat control setting (see “Heater Thermostat Control”).
Resetting The Temperature Cutoff Switch
The heater is protected with a safety device to prevent overheating.
Should the heater overheat, an automatic cut out will turn the heater
off and it will not come back on without being reset. It can be reset
byswitchingtheON/OFFSwitchtoOFFandwaitingve(5)minutes
before switching the unit back on.
CAUTION: If you need to continuously reset the heater, unplug
the unit and call Dimplex North America Limited at 1-888-346-7539.
Remote Operation (Figure 3)
The stove is supplied with an integrated on/off remote control.
!NOTE: Ensure that the stove’s Main ON/OFF Switch is set to the
Remote setting (right position).
To operate, push the ON button to turn stove on, push the OFF button
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to turn the stove off.
Remote Control
Initialization
1. Place the Main ON/OFF
Switch (Figure 2A) in
the OFF (“ o ”) position.
2. Waitaminimumofve
(5) seconds and then
place the Main ON/OFF
Switch in the Remote
(right) position.
3. Within 10 seconds of
changing the switch position, press the ON button located on the
remote control transmitter (Figure 3). This will synchronize the
remote control transmitter and the stove receiver.
!NOTE: You will have only 10 seconds to perform this last step.
Failure to do so will result in these steps needing to be followed
again.
Battery Replacement
To replace the battery:
• Slidebatterycoveropenonthehandheldtransmitter.
• Correctlyinstallone(1)12Volt(A23)batteryinthebatteryholder.
• Closethebatterycover.
Maintenance
WARNING: Disconnect power before attempting any maintenance
orcleaningtoreducetheriskofre,electricshockordamageto
persons.
Light Bulb Replacement
Allow at least 10 minutes for light bulbs and heater to cool off before
touching bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark section of
6
ON
Button
Battery
Cover
OFF
Button
Battery
Figure 3

theameorwhentheclarityanddetailofthelogexteriordisappears.
There are two (2) bulbs located under the log set which generate the
amesandembers.
Helpful Hints
It is a good idea to replace all light bulbs at one time if they are close to
the end of their rated life. Group replacement will reduce the number
of times you need to open the unit to replace light bulbs.
Light Bulb Requirements
Quantity of two (2) clear chandelier or candelabra bulbs with an E-12
(small) socket base, 25 Watt rating.
Required tools: Phillips screw driver.
Replacement:
1. Removethevescrews
from the access panel,
located on the back of the
unit, and remove access
panel.
2. Locate and examine the
bulb to determine if
replacement is required.
3. Unscrew the bulb counter
clockwise.
4. Insert new bulbs.
5. Secure access panel to
unit.
Clear Door Panel Cleaning
The clear door is cleaned in the factory during the assembly operation.
During shipment, installation, handling, etc., the clear door may collect
dust particles. These can be removed by dusting lightly with a clean,
dry cloth.
Toremovengerprintsorothermarks,thecleardoorscanbecleaned
with a damp cloth. The clear door should be completely dried with a
7
Figure 4
Light
Bulbs (2)
Access Panel
Screws

lint free cloth to prevent water spots. To prevent scratching, do not use
abrasive cleaners or spray liquids on the clear door surface.
Compact Stove Surface Cleaning
Use warm water only to clean painted surfaces of the Compact Stove.
Do not use abrasive cleaners.
Servicing
Except for light bulb replacement and cleaning described above, an
authorized service representative should perform any other servicing.
One Year Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to the following models of your newly purchased Dimplex
electric stove DS4411 and DS2205 and to newly purchased Dimplex stove surrounds
(mantels) and trims. This limited warranty applies only to purchases made in any
province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to the original purchaser of the product only and
is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility
of the owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not covered by this limited warranty. Products
purchased in these States, provinces, or territories are sold AS IS without warranty or
condition of any kind (including, without limitation, any implied warranties or conditions
ofmerchantabilityortnessforaparticularpurpose)andtheentireriskofastothe
quality and performance of the products is with the purchaser, and in the event of a
defect the purchaser assumes the entire cost of all necessary servicing or repair.
What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected prior to
shipmentand,subjecttotheprovisionsofthiswarranty,Dimplexwarrantssuchproducts
to be free from defects in material and workmanship for a period of 12 months from the
dateoftherstpurchaseofsuchproduct.
The limited 12 month warranty period also applies to any implied warranties that may
existunderapplicablelaw.Somejurisdictionsdonotallowlimitationsonhowlongan
implied warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by
Dimplex or its authorized service representatives) or otherwise altered. This limited
8

warranty does further not apply to defects resulting from misuse, abuse, accident,
neglect, incorrect installation, improper maintenance or handling, or operation with an
incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial
numbers available when calling. Limited warranty service requires a proof of purchase
of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective
in material or workmanship during the 12 month limited warranty period you have the
following rights:
Dimplex will in its sole discretion either repair or replace such defective product or•
part without charge. If Dimplex is unable to repair or replace such product or
part, or if repair or replacement is not commercially practicable or cannot be timely
made, Dimplex may, in lieu of repair or replacement, choose to refund the
purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service agents of•
Dimplex authorized to provide limited warranty services.
The purchaser is responsible for removal and transportation of such product or•
part (and any repaired or replacement product or part) to and from the authorized
dealer’s or service agent’s place of business.
This limited warranty does not entitle the purchaser to on-site or in-home services.•
 On-siteorin-homeservicesmaybeperformedatthepurchaser’sspecicrequest
and expense at Dimplex’s then-current rates for such services.
Dimplex will not be responsible for, and the limited warranty services shall not•
include, any expense incurred for installation or removal of the product or part
(or any replacement product or part) or any labour or transportation costs. Such
costs shall be the purchaser’s responsibility.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE
LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT,
IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES
ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
9

EXCLUSION MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
Thislimitedwarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromjurisdictiontojurisdiction.TheprovisionsoftheUnitedNations
Convention on Contracts for the Sale of Goods shall not apply to this limited warranty
or the sale of products covered by this limited warranty.
10
Approved for use in the United States and Canada
Printed in China
© 2009 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road Cambridge ON
Canada N1R 7G8
1-888-346-7539 www.dimplex.com