Dimplex DCS19W User manual

Owner’s Manual
Model
DCS19W
7210830100rev01
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this stove. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

2 www.dimplex.com
Table of Contents
Always use a qualied technician
or service agency to repair
this stove.
!NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations . . . . . . . 3
IMPORTANT INSTRUCTIONS . . . . . . . 4
Quick Reference Guide............ 6
Stove Installation . . . . . . . . . . . . . . . . 6
Operation....................... 8
Maintenance ..................... 9
Warranty....................... 11

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
stove from Dimplex, the world leader in electric heat.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result
in a possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your stove.
Model Number
Serial Number
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)

4 www.dimplex.com
①Read all instructions before using
this appliance.
②This stove is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and
curtains at least 3 feet (0.9 m) from
the front of the heater and keep them
away from the sides and rear.
③Do not use on elevated surfaces.
④Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever the
unit is left operating and unattended.
⑤Always unplug the stove when
not in use.
⑥Do not operate any heater with a
damaged cord or plug, or if the heater
has malfunctioned, or if it has been
dropped or damaged in any manner.
Return stove to authorized service
facility for examination, electrical or
mechanical adjustment, or repair.
⑦Do not use outdoors.
⑧This stove is not intended for
use in bathrooms, laundry areas and
similar indoor locations. Never locate
this stove where it may fall into a
bathtub or other water container.
IMPORTANT INSTRUCTIONS
⑨Do not run cord under carpeting.
Do not cover cord with throw rugs,
runners, or the like. Arrange cord
away from trafc area and where it
will not be tripped over. Make certain
cord is placed away from the rebox,
mantel or other furniture so they
cannot be placed on it.
⑩To disconnect stove, turn controls
to off, then remove plug from outlet.
⑪Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage
the stove.
⑫To prevent a possible re, do not
block air intakes or exhaust in any
manner. Do not use on soft surfaces,
like a bed, where openings may
become blocked.
⑬All electrical heaters have hot
and arcing or sparking parts inside.
Do not use in areas where gasoline,
paint, or ammable liquids are used
or stored or where it will be exposed
to ammable vapors.
⑭Do not modify the stove. Use it
only as described in this manual. Any
other use not recommended by the
manufacturer may cause re, electric
shock, or injury to persons.
⑮To reduce the risk of electric
shock, this stove has a polarized plug

5
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
(one blade is wider than the other).
This plug will t in a polarized outlet
only one way. If the plug does not t
fully in the outlet, reverse the plug. If
it still does not t, contact a qualied
electrician to install the proper outlet.
Do not change the plug in any way.
This heater is not intended for use
with an extension cord. Plug the
cord directly into an appropriate wall
receptacle.
⑯Do not burn wood or other
materials in the electric stove.
⑰Do not strike the front glass.
⑱Always use a certied electrician
should new circuits or outlets be
required.
⑲Always use properly grounded,
fused and polarized outlets.
⑳Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
stove.
21 When transporting or storing the
stove and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

6 www.dimplex.com
Stove Installation
WARNING: This stove is
not to be used on elevated
surfaces.
Site Selection
!NOTE: A 15 Amp, 120 Volt
alternating current (VAC)
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A
dedicated circuit will be
required if, after installation,
the circuit breaker trips or
fuse blows on a regular basis
when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
!NOTE: When the heater is in
use, this product draws a high,
continuous electrical current.
Not all electric receptacles are
designed to work with high,
continuous currents. If you
plan on using this unit in an
old, worn, or loose receptacle,
or are unsure if the receptacle
is suitable, please have it
inspected by a qualied
electrician prior to using this
product.
WARNING: Ensure the
power cord is not installed so
that it is pinched or against a
sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
re, electric shock or injury to
persons.
Construction and electrical
outlet wiring must comply
with local building codes and
Quick Reference Guide
①The information regarding the
model of your electric stove can
be found on the label located on
the back of the unit.
②If you have any technical
questions or concerns regarding
the operation of your electric
stove, or require service contact
customer service.

7
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons,
always use a licensed
electrician.
Installation
①Remove all packaging from
unit and ensure heater exhaust
is free from debris and packaging
remnants.
② Place unit on oor in desired
location.
WARNING: Keep combustible
materials, such as furniture,
pillows, bedding, papers,
clothes, and curtains at least
3 feet (0.9 m) from the front
of the heater and keep them
away from the sides and rear.
③Make sure the unit's Main On/
Off switch is switched Off (refer to
operating instruction section).
④Plug the unit into a 15 Amp,
120 VAC outlet directly. The
Stove Installation
heater is not intended for use with
an extension cord.

8 www.dimplex.com
can be reset by switching the
Main On/Off Switch to Off and
waiting ve (5) minutes before
switching the unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call
technical support at
1-888-346-7539.
Operation
This section will describe each
convenient control, located on the
back of the stove (Figure 1).
A. Main On/Off Switch
Controls the electricity supply to
the stove and activates the
ame effect only when on.
B. Low Heat On/Off Switch
Provides 650 Watt heat output.
C. High Heat On/Off Switch
Provides 1300 Watt heat output
with the Low Heat Switch.
!NOTE: The Main On/Off
Switch must be set to On for
the Low Heat or High Heat
Switch to operate.
The Low Heat Switch must be
in the On “ I” position for the
High Heat Switch to operate.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
Figure 1
A B C

9
WARNING: Disconnect
power before attempting any
maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.
Light Bulb Replacement
Allow at least ve (5) minutes for
the light bulb and heater to cool
off before touching the bulb to
avoid accidental burning of skin.
The light bulbs will need to be
replaced when the ame effect is
no longer visible. There are two
(2) bulbs under the ember bed
which generate the ames and
embers.
Light Bulb Requirements
Quantity of two (2) clear
chandelier or candelabra bulbs
with a E-12 (small) socket base,
60 Watt rating. Example GE
60BC or Philips 60 CTC.
Do not exceed 60 Watts
Replacement:
①Unplug the unit from power
outlet.
②On the back of the stove,
Maintenance
remove the three (3) screws from
the light access cover (Figure 2).
Figure 2
Screw locations
Light
access
cover
Light bulbs
③Remove the light access
cover.
④Reach into the opening
and unscrew the bulbs counter
clockwise.
⑤Insert new bulb(s).
⑥Install the light access cover
and install the screws.
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the front glass
panel may collect dust particles;

10 www.dimplex.com
Maintenance
these can be removed by dusting
lightly with a clean dry cloth.
To remove ngerprints or other
marks, the front glass panel can
be cleaned with a damp cloth.
The front glass panel should be
completely dried with a lint free
cloth to prevent water spots. To
prevent scratching, do not use
abrasive cleaners or spray liquids
on the clear door surface.
Surface Cleaning
Use warm water only to clean
painted surfaces of the stove. Do
not use abrasive cleaners.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other
servicing.