Dimplex ELECTRALOG CS3311 Quick start guide

PARTS AND SERVICE MANUAL
FOR
COMPACT STOVE
Model CS3311

1
TABLE OF CONTENTS
OPERATION PAGE2
PARTS DRAWING PAGE 3
PARTSLIST PAGE4
LIGHT BULB REPLACEMENT PAGE 5
HEATER ON/OFF SWITCH REPLACEMENT PAGE 6
THERMOSTAT CONTROL REPLACEMENT PAGE 6
HEATER ASSEMBLY REPLACEMENT PAGE 7
TERMINAL BLOCK REPLACEMENT PAGE 8
FLAME MOTOR/FLAME ROD REPLACEMENT PAGE 9
POWER CORD REPLACEMENT PAGE 11

2
Compact Stove Controls
A. Main on/off switch
1. The fireplace has a manual power ON/OFF switch located on the rear right side of
the stove.
2. To operate, press the switch to turn the unit on or off
B. Heater Switch
Press this switch to turn the stove heater on or off.
C. Thermostat knob
Turn this knob to adjust the heat level.
RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic cut out will turn the heater off and it will not
come back on without being reset. It can be reset by switching the MAIN ON/OFF
SWITCH to OFF and waiting 5 minutes before switching the unit back on.
CAUTION
If you need to continuously reset the heater, unplug the unit and call Dimplex North
America Limited at 1-800-668-6663.

3
CS1205
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11
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10
15
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12
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16
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6
9
3

4
CS3311
REPLACEMENT PARTS
COMPACT STOVE, DIMPLEX CHARMGLOW
PART NO. 6901050700
MOD. LEVEL NONE
MADE IN CHINA
REPLACEMENT PART REPLACEMENT PART NO.
1. CLEAR PLASTIC DOOR PANEL 0438490100RP
2. LOGSET ASSEMBLY 0438500400RP
3. TOP PANEL 1104120260RP
4. MOTOR 120V 2000210100RP
5. HEATER ASSEMBLY 2200490100RP
6. THERMOSTAT 2300150100RP
7. ON/OFF SWITCH 2800070200RP
8. HEATER SWITCH 2800070200RP
9. CORD SET 120V 4100090100RP
10.LAMPHOLDER 4200090100RP
11.REFLECTOR ROTISSIERE 5900081100RP
12.MIRROR 5900640100RP
13.THERMOSTAT KNOB 8800000300RP
14.FOOT 0438460160RP
15.DOOR KNOB 8800340100RP
16.TERMINAL BLOCK 4000070100RP
17.CAPACITOR 2300030100RP

5
CS3311
If unit was operating prior to servicing allow at least 10 minutes for light bulbs and
heating element to cool off to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or cleaning to reduce the risk of
electric shock or damage to persons.
Light bulbs need to be replaced when you notice a dark section of the flame. There are
four bulbs under the log set which generate the flames and embers.
It is a good idea to replace all of the light bulbs at one time if they are close to the end of
their rated life. Group replacement will reduce the number of times you need to open
the unit to replace the light bulbs.
LIGHT BULB REPLACEMENT
1. Remove the 12 fastening screws on the top panel and remove the top of the stove.
2. Lift glass out and store in a safe place.
3. Remove the 2 fastening screws inside the door and remove the logset.
4. Examine the bulbs to determine which bulbs require replacement.
5. Hold the socket while unscrewing the bulb.
6. Hold the socket while screwing in the new bulb.
7. Reassemble in the reverse order as above.
LIGHT BULB REQUIREMENTS
Quantity of 4 clear chandelier or candelabra bulbs with an E-12 (small) socket base,
60 watt rating.

6
CS1205
If unit was operating prior to servicing allow at least 10 minutes for light bulbs and
heating element to cool off to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or cleaning to reduce the risk of
electric shock or damage to persons.
TO REPLACE ON/OFF AND HEATER SWITCHES
1. Remove the 12 fastening screws on the top panel and remove the top of the
stove.
2. Locate the switch to be replaced mounted on rear of the stove and disconnect
the wiring clips and connections noting their original locations.
3. Depress the retainer clips on the rear of the switch and push the switch out of the
rear of the cover.
4. Reassemble in the reverse order as above
TO REPLACE THERMOSTAT CONTROL
1. Remove the 12 fastening screws on the top panel and remove the top of the
stove.
2. Remove the Thermostat Control knob to gain access to the mounting screws.
3. Remove the 2 mounting screws and disconnect the wiring cli[ps and connections
noting their original locations.
4. Reassemble in the reverse order as above

7
CS1205
If unit was operating prior to servicing allow at least 10 minutes for light bulbs and
heating element to cool off to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or cleaning to reduce the risk of
electric shock or damage to persons.
TO REPLACE HEATER ASSEMBLY
1. Turn the stove over and place it top down.
2. Remove the bottom heater assembly cover being careful not to damage any of the
wiring.
3. Remove the 4 heater retaining screws from the bottom of the heater assembly cover
and move the heater to gain access to the heater connections being careful not to
damage any of the wiring.
4. Disconnect the 2 heater switch leads from the heater.
5. Disconnect the thermal cut-out wire from the terminal block.
6. Remove the 2 mounting brackets from the bottom of the old heater and install them
on the new heater.
7. Reassemble in the reverse order as above.
TO TERMINAL BLOCK

8
CS3311
If unit was operating prior to servicing allow at least 10 minutes for light bulbs and
heating element to cool off to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or cleaning to reduce the risk of
electric shock or damage to persons.
TO REPLACE TERMINAL BLOCK
1. Lay the stove on its back with the front window facing upward.
2. Remove the bottom heater assembly cover being careful not to damage any of the
wiring and lay it on the floor.
3. Loosen the connections on the terminal block and remove the wires noting their original
locations.
4. Remove the capacitor from the terminal block
5. Using pliers to hold the nuts on the inside of the stove, remove the terminal block
mounting screws.
6. Reassemble in the reverse order as above.

9
CS3311
If unit was operating prior to servicing allow at least 10 minutes for light bulbs and
heating element to cool off to avoid accidental burning of skin.
Disconnect power before attempting any maintenance or cleaning to reduce the risk of
electric shock or damage to persons.
TO REPLACE FLAME MOTOR/FLAME ROD
1. Remove the 12 fastening screws on the top panel and remove the top of the stove.
2. Lift glass out and store in a safe place.
3. Remove the log set by sliding to the rear of the stove and lifting out.
4. Remove the reflector rod from the flame motor by pulling the end of the rod to the
left and separating it from the rubber sleeve.
5. Remove the rubber sleeve from the motor shaft.
6. Remove the 2 motor mounting screws and remove the flame motor.
7. Discard the old flame motor.
8. Lay the stove on its back with the front window facing upward.
9. Remove the bottom heater assembly cover being careful not to damage any of the
wiring and lay it on the floor.
10.Loosen the flame motor connections on the terminal block and remove the wires
noting their original locations.
11.Reassemble in the reverse order.