Dimplex ELECTRALOG CS3311 User manual

Service Manual
Compact Stove
Model Numbers:
CS3311 - MOD / to C
CS4416 - MOD / to C
CS2307 - MOD / to A
7400100000rev02
REV PCN DATE
00 ~~~~ Feb 12, 07
01 11563 Aug 10, 09
02 11993 April 12, 10
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
CS3311 Pictured

2
Table Of Contents
Page 3 Operation
Page 4 Exploded Parts Diagram and Parts List
Page 5 Wiring Diagram
Page 6 Light Bulb Replacement
Page 6 Mirror Replacement
Page 6 Switch Replacement
Page 7 Flicker Motor/Flicker Rod Replacement
Page 8 Remote Control Replacement
Page 9 Heater Assembly/Cutout Replacement
Page 10 Thermostat Replacement
Page 10 Power Cord Replacement

3
Operation
Electric Stove Manual Control
The manual controls for the stove are located in the upper
left hand corner on the rear of the stove (Figure 1).
A. 3 Position On/Off Switch
The switch has two (2) ON positions marked with and
“Manual”.
The “Manual” position is for manual operation. In this
position the built-in remote control is by-passed.
The position is for operating the unit with the provided
remote control. When in position the unit is operated with
the ON and OFF buttons of the remote control.
When the switch is in the center position the unit is off.
B. Heat ON/OFF Switch
The Heat ON/OFF Switch supplies power to the heater
fan and the heater element. When the switch is in the ON
position the heater operates if the thermostat calls for heat.
C. Heater Thermostat Control
To adjust the temperature to your individual requirements,
turn the thermostat control clockwise all the way to turn on
the heater. When the room reaches the desired temperature,
turn the thermostat knob counter clockwise until you hear a
click. Leave in this position to maintain the room temperature
at this setting. For additional heat, turn clockwise until you
hear the click again and the heater will turn on.
!NOTE: When the heater is switched ON, the heater fan
will operate. The heater element may or may not be on,
depending on the thermostat control setting (see “Heater
Thermostat Control”).
Resetting The Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the
heater off and it will not come back on without being reset. It
can be reset by switching the 3 Position ON/OFF Switch to
OFF and waiting ve (5) minutes before switching the unit
back on.
CAUTION: If you need to continuously reset the heater,
unplug the unit and call Dimplex North America Limited at
1-888-346-7539 for technical support.
Remote Operation
The stove is supplied with an integrated ON/OFF remote
control.
!NOTE: Ensure that the stove’s 3 Position ON/OFF Switch
is set to the remote Control setting (right position - see
Figure 1A).
To operate, push the ON button to turn stove on, push the
OFF button to turn the stove off.
Battery Replacement (Figure 2)
To replace the battery:
1. Slide battery cover open on the hand held transmitter.
2. Correctly install one 12 Volt (A23) battery in the battery
holder.
3. Close the battery cover.
B
Figure 1
AC
Figure 2
On
Button
Off
Button
Battery
Battery
Cover
Remote Initialization
Follow these steps to initialize or if necessary, re-initialize:
1. Disconnect power to the stove.
2. Ensure 3 Position ON/OFF Switch is in the Remote
position (far right).
3. Restore power to stove.
4. Within 10 seconds of restoring power to stove, press the
ON button of the Remote Control Transmitter.
!NOTE: If you do not press the ON button of the remote
within 10 seconds, the process will need to be started
again.

4
Exploded Parts Diagram
Replacement Parts List
CS3311
Part Number 6901050100
CS2307
Part Number 6901051300
Replacement Part:
1. Log Set Assembly . . . . . . . . . . . . . . . . .0438500400RP
2. Flicker Motor . . . . . . . . . . . . . . . . . . . . .2000210100RP
3. Heater Assembly . . . . . . . . . . . . . . . . .2200491000RP
4. Cutout . . . . . . . . . . . . . . . . . . . . . . . . . .2300270100RP
5. 3 Position ON/OFF Switch . . . . . . . . . .2800071100RP
6. Cord Set . . . . . . . . . . . . . . . . . . . . . . . .4100090100RP
7. Heater ON/OFF Switch . . . . . . . . . . . . .2800070200RP
8. Mirror ...........................5900640100RP
9. Remote Transmitter . . . . . . . . . . . . . . .3000370800RP
12
6
1
2
3
4
5
10
11
7
14
13
16
15
14
14
8
9
CS2307 Design
CS3311 Design
CS4416 Design
CS4416
Part Number 6901050600
10. Remote Receiver . . . . . . . . . . . . . . . . .3000380200RP
11. Flicker Rod . . . . . . . . . . . . . . . . . . . . . .5900081100RP
12. Lamp holder. . . . . . . . . . . . . . . . . . . . . .4200090100RP
13. Thermostat Knob. . . . . . . . . . . . . . . . . .8800000300RP
14. Polished Door Knob (CS3311) . . . . . . .8800340100RP
Door Handle (CS4416, CS2307). . . . . .8800450100RP
15. Capacitor . . . . . . . . . . . . . . . . . . . . . . . .2300030100RP
16. Terminal Block . . . . . . . . . . . . . . . . . . . .4000070100RP
17. Thermostat . . . . . . . . . . . . . . . . . . . . . 2300150100RP*
17

5
Wiring Diagram

6
Light Bulb Replacement
Allow at least ve (5) minutes for light bulbs to cool before
touching bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark
section of the ame. There are two (2) bulbs under the log
set which generate the ames and embers.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Helpful Hints
It is a good idea to replace all light bulbs at one time if they
are close to the end of their rated life. Group replacement
will reduce the number of times you need to open the unit to
replace light bulbs.
Lower Light Bulb Requirements
Quantity of two (2) clear chandelier or candelabra bulbs with
an E-12 (small) socket base, 25 Watt rating.
Do not exceed 25 Watts per bulb
To access the light bulb area (Figure 3):
1. Remove the ve (5) Phillips screws on the access panel
at the rear of the stove and remove.
2. Examine the bulbs to determine which bulbs require
replacement.
3. Hold the socket while unscrewing the bulb.
4. Hold the socket while screwing in the new bulb.
5. Reattach Access Panel with screws removed in step 1.
Mirror Replacement
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure
1. Open stove door.
2. Remove the 11 Philips screws that attach the top panel
to the stove as shown in Figure 4. There are: four (4)
screws along each side; and three (3) screws at the front,
accessible behind the door.
3. Remove top panel.
4. Slide mirror up from within the stove to remove.
5. Properly orientate replacement mirror and slide it down
into place.
6. Position top panel back onto stove and screw into place
with 11 screws removed in step 1.
Light Bulbs (2)
Access Panel
Figure 3
Screws (5)
Switch Replacement
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure:
1. Open stove door.
2. Remove the 11 Philips screws that attach the top panel
to the stove as shown in Figure 4. There are: four (4)
Figure 4
Screws (11)
Mirror
Top Panel

7
screws along each side; and three (3) screws at the front,
accessible behind the door.
3. Remove top panel.
4. Locate switch to be replaced and disconnect the wiring
clips, noting their original locations.
3 Position ON/OFF Switch
The 3 Position ON/OFF Switch is located in the far upper left
corner at the back of the stove (Figure 5). The Switch has
three (3) wire clips to remove.
Heater ON/OFF Switch
The Heater ON/OFF Switch is located in the far upper left
corner at the back of the stove, under the 3 Position ON/
OFF Switch (Figure 5). The Switch has two (2) wire clips to
remove.
2. Remove the 11 Philips screws that attach the top panel to
the stove as shown in Figure 4 (page 6). There are: four
(4) screws along each side; and three (3) screws at the
front, accessible behind the door.
3. Remove top panel.
4. Slide mirror up from within the stove to remove.
5. Remove the log set by removing the two (2) inside Philips
screws as shown in Figure 6.
Figure 5
Wire Clips
3 Position
ON/OFF
Switch Heater
ON/OFF
Switch
Thermostat
Thermostat
Knob
Retainer Clip
5. Depress the two (2) retainer clips on the switch to be
replaced (one (1) per side) and push the switch out from
the back panel of the stove.
6. Properly orientate replacement switch and push into back
panel until retainer clips snap into place.
7. Reconnect switch with wire clips removed in step 4.
8. Reattach top panel to stove using screws removed in
step 2.
Flicker Motor/Flicker Rod Replacement
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure:
1. Open stove door.
Log Set Screws (2)
Figure 6
Top Panel
Mirror
Flicker
Motor
6. Pull Flicker Rod as far right (towards Flicker Motor) as
possible and remove by cautiously bending the rod just
enough for it to clear the mounting bracket on the left.
7. Close the stove door and turn the stove onto its back.
8. Remove four (4) Philips screws as shown in Figure 7 to
release the bottom pan.
Flicker Rod
Figure 7
Screws to remove

8
18. Follow steps 1 through 8 in reverse order to reassemble
the stove.
Remote Control Replacement
Remote Control hand held transmitters require no
replacement procedure however, a reinitialization procedure
may need to be followed. Refer to Page 3 for the procedure.
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Receiver Replacement Procedure:
1. Open stove door.
2. Remove the 11 Philips screws that attach the top panel to
the stove as shown in Figure 4 (page 6). There are: four
(4) screws along each side; and three (3) screws at the
front, accessible behind the door.
3. Remove top panel.
4. Slide mirror up from within the stove to remove.
5. The Remote Control Receiver board is attached to the
back panel of the stove by four (4) Mounting Studs
(Figure 10).
CAUTION: Use caution when removing the bottom pan
as the Heater Assembly is attached to it and is wired to
the stove.
9. On the underside of the stove interior, disconnect the
three (3) wires from the Terminal Block that lead to the
Flicker Motor (Figure 8).
Figure 8
Terminal Block
Capacitor
Brown wire
White wire
Black wire
All wires lead to
Flicker Motor
10. From inside the stove, pull the three (3) wires
disconnected in step 9 up through the stove (wires may
be encased in a sheath).
11. Remove the rubber sleeve from the Flicker Motor shaft.
12. Gently bend the Flicker Motor Bracket inwards enough
so that the two (2) screws that mount the motor to the
bracket are accessible (Figure 9).
Figure 9
Shown exploded for clarity
Flicker
Motor
Flicker Motor
Bracket
Wires leading
to Terminal
Block
13. Remove the Flicker Motor by removing the two (2) Philips
screws on either side of the motor.
14. Discard motor.
15. Properly orientate replacement motor and attach to
Flicker Motor Bracket with screws removed in step 13.
16. Gently bend the Flicker Motor Bracket back into its
original position and feed the new motor’s wires through
the sheet metal to the Terminal Block.
17. Connect the three (3) wires from the new motor to the
Terminal Block as they originally were (refer to Figure 8).
Figure 10 Mounting
Studs (4)
Brown
wire to
Main
Switch
White wire to
base of stove
Grey wire to
heater switch
Blue wire to
thermostat
Black wire to
base of stove
6. Disconnect all ve (5) wire clips from the Remote Control
board, noting their original locations.
7. Depress the clasp of each Mounting Stud and release the
Remote Control board from the sheet metal.
8. Properly orientate the replacement Remote Control board
and snap it into place on the four (4) Mounting Studs.
9. Using Figure 10 as a reference, reconnect the ve (5)
wire clips disconnected in step 6.
10. Follow steps 1 through 4 in revers order to reassemble
the stove.

9
Heater Assembly/Cutout Replacement
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure
1. Turn stove onto its back.
2. Remove four (4) Philips screws as shown in Figure 7
(page 7) to release the bottom pan.
CAUTION: Use caution when removing the bottom pan
as the Heater Assembly is attached to it and is wired to
the stove.
4. Locate the Heater Assembly in the center of the bottom
panel (Figure 11).
the stove and connects to Heater ON/OFF Switch.
Figure 11
Heater
Assembly
Cutout
5. Remove the one (1) small Phillips screw holding the
Cutout in place on the Heater Assembly (Figure 11).
Cutout Replacement:
i. Open stove door.
ii. Remove the 11 Philips screws that attach the top panel to
the stove as shown in Figure 4 (page 6). There are: four
(4) screws along each side; and three (3) screws at the
front, accessible behind the door.
iii. Remove top panel.
iv. Slide mirror up from within the stove to remove
v. Disconnect the two (2) yellow wire clips of the freed
Cutout. The shorter wire connects to the front terminal
of the Element (Figure 12). The longer wire runs through
Figure 12 Cutout
Short yellow to front
terminal of Element
Long yellow to Heater
ON/OFF Switch
Blue from lower
terminal of Element
to Thermostat Blue from left
terminal of motor to
Terminal Block
Short yellow looped to
element terminals
Short yellow from
rear element
terminal to right
motor terminal
vi. Discard old Cutout
vii. Feed longer yellow (or other color) wire through stove
from replacement Cutout to the left terminal of the Heater
ON/OFF Switch (middle of switch).
viii. Connect shorter yellow (or other color) wire from
replacement Cutout to front terminal of Heater Element
(Figure 12).
ix. If Heater Assembly is not to be replaced, attach Cutout
to Heater Assembly using screw removed in step 5 and
reassemble stove following steps 1 through 4 in reverse
order.
Heater Assembly Replacement (Continued):
6. Disconnect the seven (7) wire clips from the Heater
Assembly, noting their original locations.
7. With the Heater Assembly and Bottom Pan free from the
chassis of the stove, remove the four (4) Philips screws
that hold the Heater Assembly in place from the bottom
surface of the pan (Figure 13).
Figure 13 Screws to remove (4)
To Terminal Block

10
8. Remove the two (2) black metal stand off brackets from
the Heater Assembly by removing the two (2) Philips
screws that hold each bracket in place.
9. Remove the black metal bafe that surrounds the Heater
Assembly’s Element by removing the four (4) Philips
screws that hold it in place. There are two (2) screws on
the top and bottom (Figure 14).
8. Orientate replacement Thermostat and connect the wire
clips that were removed in step 7 (refer to Figure 15).
9. Attach Thermostat to inside surface of rear panel using
two (2) silver screws removed in step 6.
10. Follow steps 1 through 5 in reverse order to reassemble
stove.
Power Cord Replacement
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
Replacement Procedure:
1. Open stove door.
2. Remove the 11 Philips screws that attach the top panel to
the stove as shown in Figure 4 (page 6). There are: four
(4) screws along each side; and three (3) screws at the
front, accessible behind the door.
3. Remove top panel.
4. Slide mirror up from within the stove to remove.
5. On the back panel of the stove, remove the two (2)
Phillips screws that hold the Power Cord Access Panel in
place (Figure 16, page 11).
6. Pull the Access Panel off of the Power Cord (Figure 17).
7. Cut any zip ties that may hold the Power Cord in place
within the stove and trace the power cord wires to where
they connect.
The ribbed edge of the power cord connects to the far
left terminal of the Remote Control Receiver board, the
smooth edged cord connects to the center terminal of the
3 Position ON/OFF Switch (Figure 18).
8. Disconnect both wire clips described above and pull old
Figure 14
Screws to remove (4)
10. Attach the metal bafe and stand off brackets onto the
replacement Heater Assembly.
11. Reattach the Bottom Pan to the Heater Assembly using
the screws from step 7.
12. Attach the seven (7) wire clips removed in step 6 using
Figure 12 as a reference if needed.
13. Reattach Cutout to Heater Assembly using small Phillips
screw removed in step 5.
14. Reassemble the stove following steps 1 through 4 in
reverse order.
Thermostat Replacement
If the stove was operating prior to servicing allow at least
10 minutes for light bulbs and heating element to cool off to
avoid accidental burning of skin.
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of electric shock or damage to
persons.
1. Open stove door.
2. Remove the 11 Philips screws that attach the top panel to
the stove as shown in Figure 4 (page 6). There are: four
(4) screws along each side; and three (3) screws at the
front, accessible behind the door.
3. Remove top panel.
4. Slide mirror up from within the stove to remove.
5. Pull off the Thermostat knob from the rear of the stove.
6. Remove the two (2) silver Phillips screws that attach the
Thermostat to the back panel (Figure 15).
7. Remove the three (3) wire clips that attach to the
Thermostat, noting their original positions.
Figure 15
Thermostat
Paired wire clips - 1 to Remote
Control board, 1 to lower section
of stove
Blue wire clip leading to
lower section of stove