DirecTV D10 User manual

Safety & Care
Safety & Care
Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety
standards. You should, however, be aware of the following important precautions for safe and
optimal use of the equipment.
Meaning of symbols printed on the rear panel of the product:
• The “ bolt of lightning” indicates un-insulated material within your unit may cause
an electrical shock. For the safety of everyone in your household, please do not remove
product covering.
• The “exclamation point” calls attention to features for which you should read the
enclosed literature closely to prevent operating and maintenance problems.
Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
TIP
We highly recommend plugging
the DIRECTV Receiver into a
surge protector to prevent
damage from fluctuations in your
power supply.
WARNING
To reduce the risk of fire or electric
shock, do not expose this product
to rain or moisture. The apparatus
shall not be exposed to dripping or
splashing and that no objects filled
with liquids, such as vases, shall
be placed on the apparatus
!
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TOREDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK).
NOUSER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
ii

Note to Satellite Dish Installer
This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to
article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also
to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the
grounding system of the building as close to the point of cable entry as practical.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
• CAUTION: Avoid moisture to reduce the risk of fire or electric shock. The DIRECTV
Receiver should not be used near water (for example, kitchen sink, bathtub, pool, damp
basement). Also, never spill liquid on the receiver, and do not place vases or other vessels
containing liquid on top of it.
• Ensure proper ventilation — the vent slots on the DIRECTV Receiver must be left
uncovered to allow proper airflow to the unit. Blocking the airflow to the unit could impair
performance or damage your receiver and other components.
• Do not stack electronic components or other objects on top of the DIRECTV Receiver. Also,
do not stack the receiver on top of a “hot component” such as an audio power amplifier.
• Protect your components from power surges by connecting all the components before
plugging any power cords into the wall outlet. Use of a surge protector is also recommended.
• Don’t overload power outlets or extension cords, which can result in the risk of fire or shock.
It’s also important to use only the type of power source indicated on the marking label or in
this manual.
• To prevent electrical shock, this apparatus shall be connected to a mains socket outlet with a
protective earthing and fully inserted.
• Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also,
place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the
The apparatus shall not be exposed
to dripping or splashing and no
objects filled with liquids, such
as vases, shall be placed on the
apparatus.
Safety & Care
iii

middle once connected. Try not to coil any twin-lead cables and keep them away from A/V
cables as much as possible.
• Never insert objects of any kind into any openings in the DIRECTV Receiver (other than
the DIRECTV®Access Card as detailed in this chapter).
• Place it on a flat, hard surface — do not operate the DIRECTV Receiver on a carpet or other
padded surface.
• Always unplug your DIRECTV Receiver before moving it.
• Always unplug the DIRECTV Receiver, TV and other equipment before you connect or
disconnect any cables.
• Leave the main power connector accessible the mains connector at the back of the unit in
case of emergency shutdown
• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV Receiver yourself;
always take it to a qualified service person when repair is required. Opening or removing
covers may expose dangerous voltage or other risks, and incorrect reassembly can cause
shock when receiver is subsequently used. Attempted self-repair may also void your warranty.
Changes or modifications not expressly approved by the party responsible for compliance
(by the warranty or by the manufacturer) could void the user’s authority to operate the
equipment.
• Do not drop your DIRECTV Receiver and always move it with care.
• Have your DIRECTV Receiver professionally serviced (do not attempt to service it yourself)
• Any changes or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
For your information:
The identification sticker can be located underneath or on the back of your receiver.
The telecommunication network voltage used is the category number 3.
Safety & Care
Safety & Care
iv
IMPORTANT: Be sure not to place
your DIRECTV Receiver near
anything WET or HOT!
DIRECTVReceiver D10
Power Guide Menu Active Info
SELECT
Important
This device incorporates an anticopy process technology that is protected by U.S. patents and other intellectual
property rights. The anticopy process is licensed for non-commercial, home use only. Reverse engineering or
disassembly is prohibited. Unauthorized changes or modifications to this equipment may void the user’s authority to
operate it.

Using the Remote
R
MENU
1 2 3
4 5 6
7 8 9
0
VOL
MUTE PREV
DEFABC
JKL MNOGHI
TUV WXYZPQRS
DASH ENTER
CHAN
PAG E
INFO
BACK
ON
AV1 AV2 TV
OFF
TV
POWER
TV
INPUT
EXIT
LIST
GUIDE
ACTIVE
SELECT
PWR
MODE SWITCH
Changes remote to control other equipment,
i.e., a VCR
TV POWER/ON/OFF
Turns your TV and DIRECTV Receiver on and off
when mode switch is set to DIRECTV
TVINPUT
Selects which piece of equipment displays the video
picture on your TV — TV (Satellite), VCR, DVD or AUX
To Place batteries in your remote control:
1. Remove cover from the battery
compartment by sliding it downward
2.Insert 2 AA batteries (supplied), matching
the positive (+) and negative (–) at each end
3.Slide the cover back on and you’re
good to go.
Quick Tip
BLUE
Will provide future functionality
ADVANCE
PLAY
RECORD
FFWD
STOP
REPLAY
REWIND
PAUSE
ACTIVE
Access to special features services,
DIRECTV news and info.
GUIDE
Displays the on-screen programming guide EXIT
Exits any menu and returns
to last channel viewed
ARROWS
Move highlight to items in
whatever direction needed
INFO
Displays information on a chosen program or item
SELECT
Chooses or activates any highlighted item
MENU
Brings up a helpful menu of settings and services
B A C K
Takes you to the screen you visited previously
RED
Function changes with context — for example, on
the left-most tab, press to jump to the right-most tab
CHAN/PAGE
In live TV, changes channel up or down; in a menu,
such as the Guide, moves entire page up or down
PREV
Tunes to the last channel viewed
YELLOW
Cycles through alternate audio tracks, when available
NUMBER KEYS & DASH
Tunes to a channel directly; also used to input numbers
and letters when needed in on-screen menus
GREEN
Function changes with context — for example, on the
right-most tab, press to jump to the left-most tab
VOLUME
Raises or lowers volume
MUTE
Temporarily turns off sound volume
LIST
Displays your To Do List of programs
ENTER
Activates number entries more quickly; also,
sets a highlighted program for autotune
Keys in this shaded area
can be programmed to
function with your VCR,
DVD player or stand-alone
DVR unit.
Great TV viewing
is in your hands!
A good way to begin learning about your
DIRECTV®System is to familiarize yourself
with the remote control. You’ll find further
details throughout the User Guide relating
to specific functions.
Navigating 101
You’ll find you can get around nearly all
on-screen menus the same simple way.
4Highlight… a menu or button by
using the ARROW keys (up, down,
left and right).
4Choose it… by pressing SELECT while
the item is highlighted.
Note: Don’t worry about getting stuck in any
menu or on any item. You can always press
EXIT or BACK.
POWER
Turns other equipment on and off, as selected
with MODE SWITCH

Chapter 1 – Introduction
Welcome............................................................................................................. 2
About Your User Guide..................................................................................... 3
Chapter 2 – Getting Connected
Making the Right Connections........................................................................ 6
Helpful Hardware References........................................................................... 7
Getting Familiar...............................................................................................10
Choose the Setup That Suits You....................................................................12
Guided Setup & Activation............................................................................. 26
Chapter 3 – What’s On
Watching TV.....................................................................................................30
The Guide.........................................................................................................33
Autotune...........................................................................................................35
Pay Per View......................................................................................................37
Chapter 4 – The Quick Menu
What’s on the MENU? ................................................................................... 40
Settings..............................................................................................................41
Audio Options................................................................................................. 44
Category Sort....................................................................................................45
Pay Per View......................................................................................................46
Find By..............................................................................................................47
Date & Time......................................................................................................49
Favorites........................................................................................................... 50
Caller ID & Messages .......................................................................................51
Parental Controls..............................................................................................53
Chapter 5 – Other Information
Programming Your Remote Control...............................................................58
Troubleshooting............................................................................................... 60
Limited 90-Day Warranty................................................................................68
DIRECTV PROTECTION PLAN..................................................................72
FCC Customer Information............................................................................74
Registration Information .................................................................................78
Index.................................................................................................................79
Table of Contents
v

2Welcome
3 About Your User Guide
Chapter 1

Welcome
Congratulations on choosing the best entertainment experience around!
With its astounding variety of channels and choices, crisp digital-quality picture and sound
and one-of-a-kind sports and events… DIRECTV®service offers everything you want in your
television experience. You can expect more than ever before, with access to over
225 channels, including over 30 premium movie channels, with something sure to please
everyone in the family. DIRECTV®Pay Per View offers a handy choice in recent hit movies,
plus exciting live sports, concerts and specials. There’s exclusive sports subscriptions for every
taste and team. Even access to 36 commercial-free music channels!
To deliver this unique programming and enhance your entertainment experience, the
DIRECTV®System has been designed to be simple and user-friendly. You’ll find that most
features are self-explanatory, with on-screen directions to lead you through them.
So, welcome to the family. You’re sure to discover that using and watching TV is easier and
more enjoyable than ever.
Introduction
2Introduction

Introduction About Your User Guide
Chapter 16
look here for
section title
look here for
page # and chapter #
AboutYourUser Guide
Before youcanstart enjoyingyournewDIRECTV
®hhh
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to knowm
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ettinge
verythingupandr
unning, as well a
s learn a
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navigatingaroundourTV world.
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hepersonalized fine-tunes you’ll n
eedto make,
ande
xplain howto activate y
our programming. You’ll findfull details o
na
ll of
oure
asy-to-follow systemfeatures. Plus, there’s important safety, troubleshooting
andwarranty information.
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uickreferencesforu
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infoon:
• theremote control…onthemanual insidefront cover
• helpfulequipment definitions…onpage7
• glossary of icons…ontheinside backcover
• important phonenumbers& resources…onthebackcover
If you’rehavingyoursystemprofessionallyinstalled,youmaywantt ojustju mpaheadto
ourGuidedSetupsectiononpage26andgofromthere.Besure, though, to thoroughly
checkouttheSafetyandPrecautionsportionof thenextsectionfirst!
So, readyto getstarted?
Just turn thepage!
Welcome
6
Welcome
Congratulations on choosing the best entertainment experience around!
With its astounding variety of channelsand choices, crisp digital-quality picture and sound,
and one-of-a-kind sports and events …DIRECTV
®
service offers everything you’d want in
your television experience. Youcan expect more than ever before, with access to over
225 channels, including over 30 premium movie channels,with something sure to please
everyone in the family. DIRECTV
®
PayPer View offers a handy choice in recent hit movies,
plus exciting live sports, concerts and specials. There’s exclusive sports subscriptions for every
taste and team. Even 31 commercial-free music channels!
To deliver this unique programming and enhance your entertainment experience, the
DIRECTV
®
Systemhas been designed to be simple and user-friendly. You’ll find that most
system features are self-explanatory, with on-screen directions to lead you through them.
So, welcome to the family. You’resure to discover that using and watching TV is easier
and more enjoyable than ever
look here for
chapter title
look here for
page # and
section title
About Your User Guide
Before you can start enjoying your new DIRECTV System and service, you’ll need to
know more about getting everything up and running, as well as learn all about how to use
our great features.
This User Guide will walk you through how to connect your equipment and other
Audio/Video (A/V) components, show how to customize your setup, and explain how to
activate your programming. You’ll find full details on all of our easy-to-follow system features.
Plus, there’s important safety, troubleshooting and warranty information.
For some quick references for using and setting up your system, check out handy info on:
4the remote control… inside front cover
4helpful equipment definitions… page 7
4glossary of icons… inside back cover
4important phone numbers & resources… back cover
If you’re having your system professionally installed, be sure to thoroughly check out the
Safety & Care section, then you may want to go ahead and skip to Guided Setup &
Activation on page 26.
Ready to get started? Just turn the page!
3
Chapter 1
About Your User Guide

6 Making the Right Connections
7 Safety & Care
10 Helpful Hardware References
14 Getting Familiar
16 Choose the Setup That Suits You
30 Guided Setup & Activation
Chapter 2

Making the Right Connections
Ready to connect your DIRECTV®Receiver and your other components?
Whether you’re having your system professionally installed or handling it
yourself, be sure to read over the following few pages to familiarize yourself
with some important tips for safety and care.
Before you begin
Your satellite dish antenna must be installed before you can begin following the procedures
in this User Guide. (Professional installation is highly recommended.) Your dish needs to
be mounted in a position where it has access to the satellite signals, and RG-6 coaxial cables
must be run into the room(s) where your receiver(s) will be located. If you choose to install
the dish yourself, see the separate instruction manual that came with your satellite dish
antenna.
Package Contents
The following items are included with your DIRECTV Receiver:
4A/V cables (RCA type) 4Access card
4S-Video cable 4User Guide
4Phone cord 4Remote Control & batteries
4Power cord
Getting Connected
6Making the Right Connections

7
DIRECTV Receiver D10
Power Guide Menu Active Info
SELECT
DIRECTV
Helpful Hardware References
General
Satellite Dish Antenna
This is your “dish” and related hardware, affixed to your roof or other surface, which picks up
the broadcast signals from our satellites.
DIRECTV Receiver (or Satellite Receiver)
Your DIRECTV Receiver picks up the signal from your satellite dish antenna and translates it
into viewable TV programming.
DIRECTV System
Refers to the combination of the above components (plus the remote control).
Access Card
Contains information about your DIRECTV®service. It must be properly inserted for your
receiver to work and to activate your programming.
Multi-switch
A multi-switch takes the signal from a satellite dish and allows multiple DIRECTV Receivers
to utilize it so that you can watch different programming on multiple TVs. If your antenna
doesn’t accommodate the number of DIRECTV Receivers you’re installing, you may need
this optional device. Note: Cable TV splitter will not work in this same way.
Helpful Hardware Reference
Chapter 2

Cables & Connections
S-Video Jack and Cable
S-Video jacks and cables provide the best picture quality. You will still need to connect the
left and right audio cables to the TV because the S-Video cable only carries the picture signal,
not sound.
Audio/Video (A/V) Jack and Cable
Audio/Video (A/V) cables provide excellent picture quality and stereo sound, and should be
used if your TV does not have S-video jacks. The DIRECTV Receiver’s A/V jacks are color
coded (yellow for video, red for right audio and white for left audio). If your TV has only one
input for audio (mono), connect it to the left (white) audio jack on the DIRECTV Receiver.
RF Jack and Coaxial Cable (F-type)
RF jacks and coaxial cables provide good picture and mono sound quality. They should
be used if A/V connections are not available on your TV. RF jacks are used to connect to
your TV and satellite dish, off-air antenna and cable feed connections. The RF jacks on the
receiver are labeled SATELLITE IN, OFF AIR IN and OUT TO TV. Note: Be sure to use
RG-6 coaxial cable when connecting from the satellite dish to the DIRECTV Receiver.
Note that not all cables come
with your digital satellite
receiver; you may need to
purchase additional cables
depending on your setup.
Getting Connected
LV R
8Helpful Hardware Reference

Chapter 2
Helpful Hardware Reference
9
Telephone Jack and Cord
The telephone line cord is required to connect your DIRECTV Receiver to a land-based
telephone line if you choose to subscribe to DIRECTV programming. The phone line
connection is used to periodically call DIRECTV. You will need an RJ11-type modulator
jack (the most common type of phone jack). This equipment uses the following USOC jack:
RJ11c. Note: Do not connect your receiver to a digital PBX phone system — doing so may
permanently damage your equipment and void your warranty.
Line Splitter
The line splitter lets you plug both a telephone and your DIRECTV Receiver into the same
wall jack if necessary. (Not included with your DIRECTV Receiver.)
Optional Audio/Video and Electronics
Switch Box
A small box that lets you connect multiple devices to your TV, allowing you to switch easily
between your DIRECTV programming, VCR, DVD player, game system, etc.
A/V Receiver
More sophisticated than a switch box, it provides all the same advantages, and may offer
additional features such as the ability to hook up to multiple speakers.
Surge Protector
Devices that protect electronic equipment from power fluctuations. Highly recommended
to prevent damage to your DIRECTV System.

ActiveInfo
SELECT
DIRECTV Receiver D10
Power Guide Menu Active Info
SELECT
1 32456789
Getting Familiar
DIRECTV Receiver Front Panel
1) POWER – Turns your DIRECTV Receiver on or off. Most people leave the power to
the DIRECTV Receiver on at all times, then just use the remote to turn on their TV
set to activate programming. Your DIRECTV Receiver still receives messages and other
necessary information when power is turned off or in standby.
2) REMOTE SENSOR – The infrared sensor picks up commands from the remote control.
3) G U I D E – Displays the guide sort screen, so you can sort the Guide to display only
channels of a particular kind.
4) MENU – Brings up the helpful Quick Menu of settings and services
5) ARROWS – Move the on-screen highlight up, down, left or right
6) SELECT – Chooses the item highlighted
7) ACTIVE – Access to special features and content
8) INFO – Displays channel banner or other relevant information to a highlighted item
9) DOOR PANEL – The access card slot and reset button are located behind the door panel.
Insert your DIRECTV Access Card
Locate the access card that came packed with your DIRECTV Receiver materials and insert
the card, facing upward, fully into the slot.
Getting Connected
10
Your equipment may not look exactly like the model illustrated.
Getting Familiar

Receiver Rear Panel
1) SATELLITE IN – Use to connect the DIRECTV Receiver to the satellite dish antenna.
2) LOW SPEED DATA – You can connect your receiver to future services and accessories as
they become available. Additional hardware may be required.
3) OUT TO TV – Connects the DIRECTV Receiver to your TV or VCR using RF coaxial
cable. This jack provides the most basic connection, carrying good sound and video quality.
4) OFF AIR IN – Connect a standard TV antenna or cable feed to the DIRECTV Receiver
using this jack. You can then switch between the DIRECTV Receiver’s signal and the
TV/cable feed.
5) 3/4 CHANNEL SWITCH – Allows users to choose the channel that is not used in
your area (3 or 4) when the receiver is connected to TV using RF coaxial cable from the
DIRECTV Receiver’s OUT TO TV.
6) S-VIDEO – Provides the best picture quality, better than VIDEO RCA-type or RF coaxial
cable jacks. If your TV has an S-Video jack, use it along with the audio jacks (S-Video only
carries picture information, not sound) to connect to your TV.
7) VIDEO – Provides better picture quality than the OUT TO TV jack. Connect the second
RCA-type composite VIDEO jack to another device, such as a VCR. You must also connect
the AUDIO cables when using the VIDEO connection.
8) AUDIO (R and L) – Audio cables offer better sound quality than RF coaxial cables.
Connect a second set of audio cables to another component, such as a VCR or stereo.
9) PHONE – Connects the DIRECTV Receiver to a telephone line. The DIRECTV Receiver
requires a land-based telephone line connection to communicate periodically with your
program provider.
10) AC POWER INLET – Use to connect the power cord for your DIRECTV Receiver.
Chapter 2
Getting Familiar
3311224466
55 7788991010
11
Your equipment may not look exactly like the model illustrated.

Getting Connected
Choose the Setup That Suits You
There are several ways to connect your receiver to match your particular equipment setup
and to gain optimum signal quality. The following pages illustrate some of the most common
setups. Keep in mind that the back panels of your TV and other equipment may not exactly
match those illustrated.
Connecting Your DIRECTV Receiver
to a TV with an Antenna In Input
1) Connect the RG-6 RF coaxial cable from your satellite dish to the jack labeled
SATELLITE IN on the DIRECTV Receiver.
2) Using the RF coaxial cable, connect one end to the OUT TO TV jack on the DIRECTV
Receiver and the other end to the ANTENNA IN jack on the TV.
3) If you have a local channel 3 in your area, then move the 3/4 switch on the back of the
DIRECTV Receiver to channel 4.
If you have a local channel 4 in your area, then move the 3/4 switch on the back of the
DIRECTV Receiver to channel 3.
4) Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter
that is plugged into a phone jack) and the other end into the PHONE JACK on the back
of the DIRECTV Receiver.
5) Plug all power cords into electrical sockets.
To watch DIRECTV programming, tune your TV to channel 3 or 4 (depending on the
position of the 3/4 switch in step 3 above). Now you can turn to page 26 to learn about
Guided Setup and Activation.
12
When working with cables, be
sure to connect corresponding
outputs and inputs (Video OUT
to Video IN, Right Audio OUT
to Right Audio IN, etc.). Never
connect an IN to an IN or an OUT
to an OUT.
All A/V jacks and inputs are
color coded. Always match the
color of the plug to the same
color of the jack.
OUT IN
TIP
Choose the Setup That Suits You