DirecTV H20 User manual

USER GUIDE
NON-DVR RECEIVERS
NON-DVR RECEIVERS
USER GUIDE
DIRECTV
®
HD RECEIVER
DIRECTV
®
STANDARD RECEIVER
DIRECTV
®
HD RECEIVER
DIRECTV
®
STANDARD RECEIVER

When you see the ENERGY STAR label on your set-top box, it means that your set-top box is ENERGY STAR
qualified, giving you the benefit of saving energy and helping our environment.
However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured with the
DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in conjunction
with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take any additional
steps.

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4DIRECTV®NON-DVR USER GUIDE

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Welcome to the DIRECTV Family!
Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 channels of TV programming, satellite music and a
great selection of the biggest box office movies from DIRECTV CINEMA™. We’ll take you step by step through everything from pushing
the POWER button to searching for and finding your favorite programs. This user guide applies to the DIRECTV®HD Receiver and the
DIRECTV®Receiver. Because this user guide was designed to accommodate several models, your receiver and its user interface may
vary slightly from what is shown here.
Getting Connected
If a professional installed your DIRECTV®Receiver, you are ready to start watching TV. If your receiver was not professionally installed or
you just added a surround sound system or other equipment, please see Chapter 4: Settings.
• YoumustsubscribetoHDAccessinordertobeabletoviewtheHDchannelsincludedinyour
programmingpackage.
• DIRECTVhardware,programming,andHDAccessfeeavailableseparately.Forinformationand
pricingregardingprogramming,andHDAccess,pleasevisitdirectv.com.
I MP O RTA N T:

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ProgramGuide..........................................................18
Local Channels .......................................................................18
Unsubscribed Channels ........................................................18
HD & SD Channels .................................................................19
3D Channels ...........................................................................19
DIRECTV CINEMA ™.................................................................20
Pay Per View Events ...............................................................20
Interactive Channels..............................................................21
TV Options ................................................................24
TVmail .....................................................................................24
Info..........................................................................................25
Last 5 ......................................................................................25
Favorite Channels List ............................................................26
Close Captioning ....................................................................26
Audio/VideoOptions ................................................................27
Parental Controls ..................................................................27
Search for Shows ...................................................30
Search by Title ........................................................................30
Searchby Person...................................................................31
Searchby Channel.................................................................31
Search by Keyword ................................................................ 32
RecentSearches.................................................................32
CHAPTER 2: CHANNELS & PROGRAM INFO
Menu ........................................................ ................28
Safety&Care.............................................................10
Product Information ...................................................9
Welcome to the DIRECTV Family .................................5 Mini Guide ...............................................................................22
Filtering the Guide ..................................................................22
Guide Options ..........................................................................23
CHAPTER 1: YOUR REMOTE CONTROL
Channel Banner .......................................................24
TABLE OF CONTENTS
TABLE OF CONTENTS
Your Remote Control ................................................14
TurningYourEquipmentOnandOff........................................14
Navigation and Destination Buttons .......................................15
Shortcut Buttons ....................................................................15

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CallerID ....................................................................42
DIRECTV ®Whole-Home DVR Service ......................43
GameSearch™ ..........................................................48
GSN Game Lounge ....................................................48
Quicktune ..................................................................49
ScoreGuide™.............................................................49
TV Apps .....................................................................50
Manage Autotunes ..................................................39
To Do List ............................................................................... 39
History .................................................................................... 40
Purchases ...............................................................................40
Manual Autotunes ..................................................................40
Help ..............................................................................70
Favorite Channels ...................................................38
Parental Controls .....................................................33 CHAPTER 4: SETTINGS
CHAPTER 3: EXTRAS
Setup and Activation .................................................52
Guided Setup ..........................................................................52
Activate Your DIRECTV ® Service .............................................52
Connections.............................................................53
Your Phone Connection ..........................................................53
Your Internet Connection .......................................................53
Connections for Auxiliary Equipment .....................................54
System Setup ...........................................................59
CHAPTER 5: HELP & TROUBLESHOOTING
Troubleshooting Tips ............................... ..................71
Reset/Reauthorize Your Receiver ..........................................71
On-Screen Error Messages ....................................................72
System Software Updates ......................................................72
Run the System Test ................................................................73
Frequently Asked Questions ....................................74

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CHAPTER 6: WARRANTY & OTHER INFORMATION
Appendix 1: Receivers Front and Back Panel ........104
High-Definition Receiver .....................................................104
Standard-Definition Receiver ................................................108
Appendix 3: About High-Definition .........................119
Appendix2: How to Network Your HD Receiver .....112
Index .......................................................................125
Limited 90-Day Warranty ......................................84
DIRECTV Protection Plan ......................... ................87
FCC Customer Information ...................................88
Terms & Conditions for Use of Software . ...............92
APPENDICES
TABLE OF CONTENTS
TABLE OF CONTENTS

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Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model
numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receiver.
Model No. *
Serial No.
Acquisition Date
Dealer/Address/Phone
Access Card *
Receiver ID *
Product Information

10 DIRECTV®NON-DVR USER GUIDE
Important Safety Instructions
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
Your DIRECTV®Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the following important precautions for
safe and optimal use of the equipment.
Meaning of symbols printed on the rear panel of the product:
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
Safety & Care