Dish Network 112182 User manual

AT T E NTION:
Be sure to reviewthe
"Read Me First" information
on the first page!

124878
ATTENTION SYMBOLS,WARNING SYMBOLS,AND GRAY BOXES
You must be aware of safety when you install and use this system. This User Guide provides various
procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage
equipment or property. Some other procedures require special attention.
The WARNING! symbol means that if you are not careful,
You could injure or kill yourself, or
You could damage equipment or property.
The ATTENTION! symbol means you should pay special attention to:
Important instructions for using the system, or
Important instructions for maintaining the system.
The Class II Symbol alerts qualified service personnel to use only identical replacement
parts in this apparatus.
FOR YOUR SAFETY
Do not try to open the case of the receiver. There is risk of electrical shock, which may cause
damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts
inside the receiver. Opening the receiver case or making unauthorized changes will void
the warranty.
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
IMPORTANT SOFTWARE NOTICE!
As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non-
routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND
DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.
EQUIPMENT AND SOFTWARE COVERED BY THIS USER’SGUIDE
Note: This User Guide covers the DishPVR 501, DishPVR 508, and DishDVR 510 receivers, and software models DP501, DP508, and
DP510. This Guide may cover other devices, not listed here.
COPYRIGHT NOTICE
Copyright © 2003 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness Terrace East,
Englewood, Colorado 80112.
Part Number: 124878
Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Communications Corporation. For information about DISH Network, please visit our website at
www.dishnetwork.com.
Manufactured under license from Dolby Laboratories.“Dolby”, “Pro Logic”, and are trademarks of Dolby Laboratories.
We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.

Page iii
Contents
Safety Instructions ..............................................................v
Chapter 1 - How to Get Started ..........................................1
Welcome! .....................................................1
Overview ......................................................2
New Features Video .....................................2
Getting Started .............................................3
Quick Tour of Basic Features .......................4
Quick Tour of the Menus ..............................6
Quick Tour of DishDVR Features .................10
Chapter 2 - Parts of the System .........................................15
The Receiver ................................................15
Remote Control ............................................20
Receiver Menus ...........................................27
TV and VCR Connections ............................29
Chapter 3 - Using the System.............................................31
Change Channels .........................................31
Use the Program Guide ................................31
Use the Program Banner ..............................34
Use the Browse Banner ...............................34
Buy a Pay Per View Program .......................36
Use Themes .................................................37
Use Favorites Lists .......................................38
Use the Search Feature ...............................40
Use Locks .....................................................42
Use Event Timers .........................................48
Use Caller ID ................................................58
Use Dolby® Digital Sound ............................59
Use the DishDVR Features ..........................60
Control Other Devices with the Remote .......68
Upgrade the Receiver Software ...................79
Reset the Receiver .......................................80
Change Program Languages .......................80
Set Up the Accessory Jack ..........................81
Dish Home Interactive TV Applications ........81

Contents
Page iv
Chapter 4 - Installation Instructions ................................. 83
How to Use these Instructions .....................83
Installing a DISH 500 Antenna .....................83
DishPro Wiring Diagrams ............................. 94
Running Coaxial Cable ................................ 101
Connecting Each Receiver to a Phone Line 102
Chapter 5 - Reference......................................................... 105
Use the Troubleshooting Tables ..................105
Test the System ........................................... 119
Device Codes ...............................................120
Appendix A.......................................................................... 125
Appendix B.......................................................................... 127
Limited Warranty .......................................... 127
What the Warranty Covers ........................... 127
What the Warranty Does Not Cover ............ 127
Residential Customer Agreement ................ 130
Staying Legal ...............................................136
FCC Compliance .......................................... 137
Radio Interference ....................................... 138
Index .................................................................................... 139

Important Safety Instructions
Page v
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other. A
grounding-type plug has two blades and a third grounding prong. The
wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for long
periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as the power
supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
Apparatus shall not be exposed to dripping or splashing and
no objects filled with liquids, such as vases, shall be placed
on the apparatus.

Safety
Page vi
Note to Satellite TV System Installer: This reminder is provided to call the
satellite TV system installer’s attention to Article 820-40 of the National
Electrical Code (NEC) that provides guidelines for proper grounding and, in
particular, specifies that the cable ground shall be connected to the grounding
system of the building as close to the point of cable entry as practical.
Safety Tips
• Unplug the receiver from the AC power outlet before cleaning.
• The use of accessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.
•Donot place the receiver in an enclosure such as a cabinet without proper
ventilation.
• Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F.
•Donot stack the receiver on top of or below other electronic devices.
•Donot place candles or other meltable objects on top of the receiver.
• Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug, not
the cord.
•Donot overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.
•Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.
•Make sure that the outdoor parts of the antenna system are grounded in
accordance with local, state, federal, and National Electrical Code (NEC)
requirements.
•Donot locate the antenna near overhead light or power circuits, or where it can
fall into such power lines or circuits. When installing the antenna, take extreme
care to avoid touching such power lines or circuits, as contact with them can be
fatal.
•Donot attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to authorized service personnel.
• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from
the wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.
Ground Clamps
Ground C lamp Electric Service Equipment
Power Service Grounding
Electrode System
Satellite D is h
Grounding Conductors
Antenna Discharge
Unit
(NEC Art. 250, Part H)
(NEC Section 810-21)
Coaxial Cable
from Satellite Dish

Page 1
Chapter 1
How to Get Started
Welcome!
You’re about to enjoy a Digital Video Recorder!
This satellite receiver lets you decide how you watch TV. You can record and
play back audio and video with full digital quality. You can pause a live
program and not miss any of the action or you can record a program to watch
later, without a VCR.
This device is also an advanced satellite receiver, with features like a UHF/IR
remote control, on-screen program information, themes to select programs,
favorite lists, program locks, Dolby®Digital sound, and more.
Note: Portions of your system may be marked with DishPVR and PVR or
DishDVR and DVR. Either way, the system works just the same.
IMPORTANT INFORMATION ABOUT THIS RECEIVER
• Always handle the satellite receiver carefully. Avoid
excessive shock and vibration at all times as this can
damage the hard drive.
• If you have the receiver turned on and need to move it,
be sure to unplug the receiver and letitsitforatleast
30 seconds before moving it.
• Do not install the receiver in any area where the
temperature can be less than 40°F or more than 113°F
while the unit is operating.
• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room temperature
for at least 45 minutes before plugging it in.
• Avoid installing the receiver on top of or underneath
another electronic device (such as a stereo receiver) as
this can cause heat build-up and vibration.
Welcome to
this User
Guide! We
have placed
tips in the gray
bars on most
pages to help
you.

Chapter 1
Page 2
How to Get Started
Overview
Before you use your satellite receiver, you need to install the system or
have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the instructions in Chapter 4.
A vital part of the installation is to set up the receiver to get
the latest software via the satellite signal. You cannot use the
receiver’s features until you do! If you are installing a new
system and follow the instructions in Chapter 4, your receiver
will automatically get this software.
• After you install your system (or add this receiver to an existing system),
all you need to do is order your program packages using the instructions
on page 3.
•TaketheQuick Tours that begin on page 4 to become familiar with
product operation and features.
• To learn about the parts of the system, see Parts of the System on
page 15.
• To learn how to use the system, see Chapter 3, How to Use the System
on page 31.
• To troubleshoot the system, see Chapter 5, Reference on page 105.
• Tune to the DISH Network info channels or visit our Web site at
www.dishnetwork.com for info.
• For more help, call the Customer Service Center at 1-800-333-DISH
(3474).
New Features Video
Your new receiver comes with New Features Video software. This new
software allows us to download information to your hard drive in the form of
short, video messages which will appear in your DVR List.Wewillusethese
messages to tell you when we’ve updated your receiver to add exciting new
features and capabilities. Be sure to look for these events whenever you
access your recorded events — to see what’s new for you from the DISH
Network!
Tip: Notice that
menus and
other screen
pictures shown
in this guide are
for example
only. What you
see on your TV
maylookabit
different.

Page 3
Getting Started
Getting Started
Order Your Program Packages
1. Turn on the receiver and your TV.
2. Press the SYS INFO button on the receiver front panel
to open the Important System Information screen on
the TV screen. Leave the menu open while you do steps
3 and 4.
Note: The numbers in the figure below are for example only. Use the
numbers on the Important System Information screen displayed on
your TV.
3. Call 1-800-333-DISH (3474) to tell us you’ve installed the system and
want to get services. We’ll explain what program packages you can buy.
You’ll need to verify the information on the Important System
Information screen.
4. We’ll turn your services on via the satellite signal. This process usually
takes just a few minutes. When we finish, you’ll be able to watch your
programs.
5. Press the SELECT button on the remote control or receiver
front panel to clear the Important System Information
menu from the TV screen.

Chapter 1
Page 4
How to Get Started
Choose a Program to Watch
1. Make sure the receiver is on and its green front panel POWER light is
on. Also, make sure you turn on the TV.
2. Press the remote control GUIDE button to open the receiver’s
Program Guide on the TV screen.
3. Use the remote control ARROW buttons to
move the highlight around the Program
Guide, and to highlight a program that is on
now.
4. Press the remote control SELECT button to
watch the program you just highlighted.
Quick Tour of Basic Features
1. Make sure the TV is on.
2. Press the UP or DOWN ARROW button to change
channels.
3. Press the RECALL buttontogobacktothelast
channel you watched.
The Program
Guideisyour
key to satellite
TV programs.
The receiver
displays the
Program Guide
on the TV
screen.
You’ll find a
quick tour of
basic features
here, and a
quick tour of
DVR features
beginning on
page 10.
Whenever you
want to go back
to the last
channel you
watched, just
press the
RECALL button.

Page 5
Quick Tour of Basic Features
4. Press the THEME (LEFT arrow) button to open the
Themes menu.
5. For example, press the 1buttontoseealistofmovies.
6. Press the VIEW button to go back to watch a program.
7. Press the INFO button to see info about the program.
8. Press the CANCEL buttontogobacktowatchthe
program.
9. Press the BROWSE (RIGHT arrow) button to open the
Browse Banner.
In this example,the Browse Banner shows info on a
program we’re watching at the top, and info on another
program at the bottom.

Chapter 1
Page 6
How to Get Started
10. Press the UP or DOWN ARROW button to change the channel
information you see at the bottom of the TV screen. Until you do, the
bottom info is the same as the top info.
11. Press the RIGHT ARROW button to change the
channel information you see at the bottom of the
TV screen for the program coming next. Press the
LEFT ARROW button to got back to the
program on now.
12. Press the VIEW button to clear the Browse
Banner from the TV screen and to go back to watching a
program.
Quick Tour of the Menus
1. Press the remote control MENU
button to open the Main Menu.
2. Press the 1buttontoselectthe
Program Guide optionontheMain Menu. This opens the
Program Guide on the TV screen.
You can use the Program Guide to find a program to watch.
For now, though, go on with this tour.
Tip: The Main
Menu is your
key to the
menus the
receiver
displays on the
TV screen.

Page 7
Quick Tour of the Menus
3. Press the MENU buttontogobacktotheMain Menu.
4. Press the 2button to select the Themes and Search option
on the Main Menu. This opens the Themes menu on the TV
screen.
5. For example, press the 1buttontoseealistofmovies.
Any time you’re
in a menu and
want to go
directly back to
watching your
program, just
press VIEW on
the remote.
Tip: Themes let
you get a list of
just movies,
just sports
events, or just
programs in
several other
categories.

Chapter 1
Page 8
How to Get Started
6. Press the MENU buttontogobacktotheMain Menu.
7. Back on the Main Menu, notice the Mail option. The mail
feature is for DISH Network to send you messages, and
only at special times.
8. Press the 4buttontoselecttheFavorites option on the Main
Menu to open the Favorite Lists menu.You can use Favorite
Lists to make the Program Guide and other on-screen lists
show only your favorite channels.
9. Press MENU to go back to the Main Menu.
10. Press the 5buttontoselecttheLocks option on the Main
Menu. This opens the Locks menu on the TV screen.
This menu is used to set a lock.
11. Press MENU to go back to the Main Menu.
12. Press the 6buttontoselecttheSystem Setup option on the
Main Menu. This opens the System Setup menu.
Use this menu to set up the system the way you want.
Tip: You can set
up a Favorites
List of your
favorite
channels. Then,
when you use
this list as your
program guide,
you see only
those channels
that really
interest you.
Tip: The
System Setup
menu lets you
set up the
system the way
you want!

Page 9
Quick Tour of the Menus
13. Press MENU to go back to the Main Menu.
14. Press the 7buttontoselecttheTimers option on the Main
Menu to open the Event Timer Management menu.
This menu is used for creating and changing timers used to trigger
automatic recordings.
15. Press MENU to go back to the Main Menu.
Note: Your screen may show PVR instead of DVR, but the receiver
operates the same way.
16. Press the 8buttontoselecttheDVR Events option
on the Main Menu. This opens the DishDVR Recorded
Events menu, which allows you to select and play back
programs you recorded.
Tip: You can
press the
CANCEL
buttontoback
outofany
menu. Unless
you’re in the
Important
System
Information
screen, if you
want to
immediately go
back to
watching a
program no
matter where
you are in the
menus, press
the VIEW
button.

Chapter 1
Page 10
How to Get Started
L
17. Press the VIEW buttontogobacktowatchingaprogram.
Quick Tour of DishDVR Features
1. Watch a program for just a few minutes.
2. Press the PAUSE button to pause the program.
3. Press the PLAY button to watch the program from the point
where you paused it.
4. Press the VIEW button to go back right away to the “live”
program.
5. Press the SKIP BACK button to skip back about ten seconds
in the program.
Tip: You can
pausealive
program to
answer the
phone or get a
snack!

Page 11
Quick Tour of DishDVR Features
6. Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the
program 1/4 the speed as normal play. Press the BACK button twice to
reverse at normal speed. If you press the BACK button again, the
program reverses as described in step 7.
7. Press the BACK button once to reverse the program
four times as fast as normal play. Press the BACK
button twice to reverse at 15 times normal speed, three
times to reverse at 60 times normal speed, and four
times to reverse at 300 times normal speed.
8. Press the PLAY button.

Chapter 1
Page 12
How to Get Started
9. Press the SKIP AHEAD buttontoskipaheadabout30
seconds in the play back.
Note: You cannot skip ahead if you are watching live TV.
10. Press the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the
program advances at 1/15 the speed of normal play. Press the FWD
button twice to forward at 1/4 as fast as normal play. Press the FWD
button three times to play the program at normal speed. If you press the
FWD button again, the program advances as described in step 11.
11. Press the FWD (“FORWARD”) button once to forward
the program four times as fast as normal play. Press the
FWD button twice to forward at 15 times normal speed,
three times to forward at 60 times normal speed, and
four times to forward at 300 times normal speed.
Tip: The
DishDVR has
features that
let you decide
how to watch
TV!

Page 13
Quick Tour of DishDVR Features
12. Press the VIEW button to go back right away to the program in
progress.
13. Press the RECORD button to start recording the program right now.
14. The Start Recording Options menu displays. Select Manual
user stop. See page 48 for an explanation of the other
recording options.
15. Select Done to start recording the program. Notice the receiver’s front
panel RECORDING light turns on.
16. If you want, press the STOP button. This stops the receiver
from recording the program.
Notice the receiver’s front panel RECORDING light turns
off.
17. Now, if you want to take the time, use the Program Guide to find
another program set to start in the next few minutes.
Note: Start watching the program when it starts. Watch the program for
a few minutes.
18. Press the BACK button to reverse the program.
Note: Let the program reverse all the way to its start.
19. Press the RECORD button. The receiver stores a
recording of all of the program broadcast so far, and keeps on
recording the program. You can record all of the program,
even though you didn’t start recording until after the program
started.
20. Press the DVR button. This opens the Recorded Events
menu on the TV screen.
Note: Even though the button on your remote control may be
marked DVR or PVR, the remote control works the same way.
Tip: The
DishDVR
features let you
record
programs
without using a
VCR!
This is
important: If
you don’t tune
to a program
until after it
starts, you can
record only the
part of the
program that
comes after
youtunetoit.

Chapter 1
Page 14
How to Get Started
21. Use the remote control arrow buttons to
highlight an event on the Recorded Events
menu (it’s OK to highlight an event you’re
recording).
22. Press the remote control SELECT button to select the event
you highlighted. This opens a menu of info about that
event.
23. Press VIEW to return to your live programming.
Conclusion
This is the end of the quick tours. Continue on to the next chapter, Parts of
the System, for a detailed description of your DishDVR receiver.