Doro Secure 480 User manual

Rev 1.0
Doro Secure 480 User Guide
This document describes the how to use the Doro Secure 480 wearable personal safety device.

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GENERAL NOTE
THIS DOCUMENT CONTAINS INFORMATION ON DORO AB PRODUCTS. THE SPECIFICATIONS IN THIS
DOCUMENT ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE RECIPIENT SHALL NOT TRANSFER,
COPY, MODIFY, TRANSLATE, REVERSE ENGINEER, CREATE DERIVATIVE WORKS; DISASSEMBLE OR
DECOMPILE THE PRODUCT OR OTHERWISE USE THE PRODUCT EXCEPT AS SPECIFICALLY AUTHORIZED. THE
PRODUCT AND THIS DOCUMENT ARE PROVIDED ON AN "AS IS" BASIS ONLY AND MAY CONTAIN
DEFICIENCIES OR INADEQUACIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DORO AB
DISCLAIMS ALL WARRANTIES AND LIABILITIES. THE RECIPIENT UNDERTAKES FOR AN UNLIMITED PERIOD
OF TIME TO OBSERVE NON-DISCLOSURE REQUIREMENTS REGARDING ANY INFORMATION AND DATA
PROVIDED TO HIM IN THE CONTEXT OF THE DELIVERY OF THE PRODUCT. THIS GENERAL NOTE SHALL BE
GOVERNED AND CONSTRUED ACCORDING TO SWEDISH LAW.
Copyright
Transmittal, reproduction, dissemination and/or editing of this document as well as utilization of its
contents and communication thereof to others without express authorization are prohibited. Offenders
will be held liable for payment of damages. All rights created by patent grant or registration of a utility
model or design patent are reserved.

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Contents
1DORO SECURE 480 at a glance..................................................................................... 5
1.1 DORO SECURE 480 overview ........................................................................................................... 5
1.2 Accessories....................................................................................................................................... 6
1.3 Buttons............................................................................................................................................. 6
1.3.1 Help request call .................................................................................................................. 7
1.3.2 Function buttons in the watch bezel.................................................................................... 7
1.4 Speaker and microphone................................................................................................................. 7
1.5 Analog watch ................................................................................................................................... 7
1.6 Wearing the DORO SECURE 480 ...................................................................................................... 8
1.7 DORO SECURE 480 display status icons........................................................................................... 8
2Getting Started........................................................................................................... 9
2.1 Charging ........................................................................................................................................... 9
2.2 Setting up....................................................................................................................................... 10
2.2.1 DORO SECURE 480 ready for setup.................................................................................... 10
2.3 Web service.................................................................................................................................... 10
2.4 Making Help Request calls ............................................................................................................. 11
2.4.1 Help requests call in normal mobile network conditions................................................... 11
2.4.2 Help requests call when DORO SECURE 480 is not connected to a mobile network ......... 11
2.5 Answering and reject a call............................................................................................................ 12
2.6 Home beacon placement............................................................................................................... 12
3Safety, Handling and Support.................................................................................... 13
3.1 Guidelines for Safe Use.................................................................................................................. 13
3.1.1 Recommendations for safe use of the DORO SECURE 480 ................................................ 13
3.1.2 Home beacon power supply .............................................................................................. 13
3.1.3 DORO SECURE 480 Battery ................................................................................................ 13
3.2 Charging of the DORO SECURE 480 ............................................................................................... 14
3.3 Repair............................................................................................................................................. 14
3.4 Strap replacement ......................................................................................................................... 14
3.5 Export regulations..............................................................................Error! Bookmark not defined.
3.6 End user license agreement........................................................................................................... 14
3.7 GPS/GLONASS, home beacon and mobile network location......................................................... 15
3.8 Help request calls........................................................................................................................... 15
3.9 Medical devices.............................................................................................................................. 15
3.10 Specific Absorption Rate (SAR) and Radio Frequency (RF) exposure ............................................ 15
3.11 DORO SECURE 480 support information ....................................................................................... 16
3.12 Battery replacement ...................................................................................................................... 16

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DOCUMENT HISTORY
Rev. #
Notes
Date
1.0
Initial release
2016-03-17
Complementary reading
Ref. #
Document Name
1
Doro Secure 480 web interface user guide
DORO SECURE 480 device HW and SW requirements
This document describes features of the following DORO SECURE 480 device HW and SW version.
HW version
SW version
DORO SECURE 480 HW revision D or
later
DORO SECURE 480 SW version 1.5.9
or later
Instructional icons
Warning: situations that could cause injury to yourself, others or may damage a
device
Note: notes, usage tips, or additional information

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1DORO SECURE 480 at a glance
1.1 DORO SECURE 480 overview
This user guide describes the use of the DORO SECURE 480 wearable personal safety wristwatch. Please
refer to the Web service user guide [Ref #1] for instructions on how to configure and manage the DORO
SECURE 480 wristwatch. The DORO SECURE 480 wristwatch is primarily designed for assisting persons who
may require help in order to manage their day to day life. It is also well suited for lone workers.
The most commonly function of the DORO SECURE 480 wristwatch is to show the time. The safety
requirements are catered for by mobile phone capabilities for making help request calls, normal calls and
receiving calls as well as the mobile data communications with the Web service. DORO SECURE 480
wristwatch has an inbuilt GPS/GLONASS receiver enabling accurate location information of the DORO
SECURE 480 wearer to be sent to the Web service when the wearer is outdoors. In the event that
GPS/GLONASS location cannot be acquired mobile network cell location or home beacon location can be
reported to the Web service.
Key features of the DORO SECURE 480 wristwatch are:
Charging contacts
Microphone
Yellow LED
Red LED
Display
Green LED
Crown button /
Help request button
Speaker

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The DORO SECURE 480 also has a Bluetooth Low Energy link that can be used to detect the proximity of a
home beacon and more importantly the loss of contact with the home beacon.
DORO SECURE 480 also has a vibrator to assist persons with hard of hearing or poor eye sight with the use
of the DORO SECURE 480. The DORO SECURE 480 speaker is also used as part of the user interface.
1.2 Accessories
The following accessories are provided with DORO SECURE 480 (these may vary depending on model and
region).
Home beacon
USB cable
USB charger
1.3 Buttons
The DORO SECURE 480 wristwatch has Three buttons and a crown. The three buttons on the watch bezel
are hidden inside the watch mechanics and there are no mechanical buttons visible. Press firmly the watch
bezel at number 15, 45 or 60. When the button is activated the watch gives a haptic feedback and the
selected action is activated. The crown button is the only visible mechanical button.
The help request call is initiate by the crown button. The UP button is located at number 60 in the bezel.
The CALL / YES button is located at number 45 in the bezel. The CANCEL / NO button is located at number
15 in the bezel. The buttons and crown are enabled or disabled depending on the profile selected.
Up
Call / Yes
Crown button /
Help request call
Cancel / No

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1.3.1 Help request call
Press the Crown button and hold down to initiate a help request call. The DORO SECURE 480 vibrate
shortly and the display will show SOS with background animation. This function is active in Safety alarm
profile.
1.3.2 Function buttons in the watch bezel
Buttons are located at number 15 (CALL/YES), at number 45 (CANCEL/NO) and at number 60(UP).
Please note that button functions are enabled or disabled depending on selected DORO SECURE 480
profile. In safety alarm profile the 15, 45 and 60 buttons show the battery level in the display. In Geofence
and home beacon profiles none of the buttons are operational.
1.4 Speaker and microphone
DORO SECURE 480 has a powerful speaker directed towards the wearer. The microphone is located in the
side of the watch body at 2 o’clock. During a phone call please keep the DORO SECURE 480 approximately
25 cm away from your mouth if possible. This is an optimum position for best sound quality for the DORO
SECURE 480 speaker and microphone. The speaker volume can be easily adjusted using the Web service.
1.5 Analog watch
The DORO SECURE 480 has an analog watch function. The time shown by the DORO SECURE 480 is
synchronized with the Web service. The time zone selection can be easily done with the Web service. The
watch hands will move away from the display area if there is something to be shown in the display. When
the display is turned off the watch hands resume their correct locations. Please note that there is a watch
hand position sensor near the 9 o’clock LED in the watch face. Occasionally the DORO SECURE 480 checks
the position of the watch hands by moving the hands over the sensor. The watch hand calibration may fail
if a bright light impairs the sensor during calibration. The watch will recalibrate the hands later
automatically. It is also possible to initiate the calibration process with the Web service if the time shown
by the watch is incorrect.

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1.6 Wearing the DORO SECURE 480
The DORO SECURE 480 has been built so that it can be used in everyday life without too many limitations.
The wristwatch itself is splash water proof but like any wristwatch it may fog up if exposed to extreme
temperature changes or submerged in water. It is not recommended that the DORO SECURE 480 is worn
in sauna or other environments where similar extreme temperatures changes can occur. It is
recommended that the DORO SECURE 480 is kept clean and dry. The mineral glass of the wristwatch may
break if a direct impact hits the glass.
1.7 DORO SECURE 480 display status icons
The DORO SECURE 480 has a two row OLED display. The display is operational when a call is being made
and when the crown has been pressed in Safety alarm profile. It is also operational for a short period of
time when the DORO SECURE 480 is placed into the charging dock. The display icons are explained the in
the table below.
Status icon
Icon name
What it means
Battery
Shows DORO SECURE 480 battery level or charging
status.
Home beacon
Device has a connection to a home beacon.
GPS
When the icon is steady the DORO SECURE 480 has
successfully acquired a GPS location. When this icon is
blinking, it means that DORO SECURE 480 is in the
process of acquiring a GPS location.
Tracking
The icon is shown when tracking is activated.
Call
You have an active voice call ongoing.
Data transfer
When the icon is shown the device is uploading or
downloading data.
Mobile network
You are in range of the mobile network. DORO SECURE
480 can make and receive phone calls and it has
connection to Web service. Number of the coverage
bars indicates the strength of mobile network signal;
more bars indicate better signal strength.
Mobile network
If the DORO SECURE 480 is not connected to a GSM
network you will see a network icon with a cross.

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2Getting Started
Warning: To avoid injury read section 2.6 Safety, handling and support before using
DORO SECURE 480.
2.1 Charging
The DORO SECURE 480 has an internal battery that provides power to the device. It must be charged
regularly in order for the DORO SECURE 480 to work properly.
Connect the charger with the provided USB cable to the home beacon.
Connect the charger to a power outlet. The blue LED on the right will be lit for couple of seconds
when home beacon is first powered to indicate that the home beacon is working normally. The
blue LED will turn off automatically in order not to disturb the wearer during sleep if the home
beacon is placed on a night stand.
Place the home beacon onto a steady flat surface such as a table. Please keep the home beacon
dry and where possible away from direct sunlight and excess heat sources.
Do not touch the charging contacts in the charging dock as excess force may deform them.
Prior to using the DORO SECURE 480 device for the first time it must be charged. The initial charging time
is approximately one and half hours if the battery is completely empty.
Please place the DORO SECURE 480 into the home beacon charging dock as shown in the picture
above. The DORO SECURE 480 will beep when it has been properly seated in the dock. The left
home beacon LED will be lit.
When the DORO SECURE 480 is placed into the charging dock for the first time the DORO SECURE
480 display will show SETUP. During charging the DORO SECURE 480 YELLOW LED at 12 o’clock is
lit and the battery icon will show an animated charging sequence. The left LED of the home beacon
is RED when charging is taking place.
When the battery is fully charged in the battery icon all four battery level bars are lit and the DORO
SECURE 480 GREEN LED at 3 o’clock is lit. The left LED of the home beacon will turn GREEN when
the DORO SECURE 480 battery is fully charged. Please note that the left LED of the home beacon
may remain RED for a period of time after DORO SECURE 480 display shows BATT FULL.
When the DORO SECURE 480 has been setup in the Web service the SETUP display will change
either to CHARGING or to BATT FULL. Please note that the DORO SECURE 480 will calibrate the
watch hands when leaving from the SETUP state. Please refer to section 2.2 for instructions on how
the set the DORO SECURE 480 up in the Web service by using the user name and password provided
in the label inside the DORO SECURE 480 delivery box lid.

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When the DORO SECURE 480 is placed in the charging dock all bezel button functions are disabled
and device screen turns OFF after 10 seconds. By pressing the crown button the DORO SECURE 480
display is turned ON for 10 seconds to show the DORO SECURE 480 status, network and battery
level.
2.2 Setting up
In order to use the DORO SECURE 480 it must configured using the Web service. A new DORO SECURE 480
has been put into a SETUP mode at the factory and powered off for shipment. The DORO SECURE 480 will
remain in SETUP mode until it has been configured using the Web service.
2.2.1 DORO SECURE 480 ready for setup
During the initial charging period the DORO SECURE 480 display will show SETUP. This indicates that
DORO SECURE 480 is in a setup mode. Please note that if you remove the DORO SECURE 480 from the
charging dock in SETUP mode the DORO SECURE 480 will turn itself off automatically. Please keep the
DORO SECURE 480 in the charging dock for the duration of the configuration. Please wait until the DORO
SECURE 480 mobile network icon shows at least one bar and the battery is fully charged. The fully charged
state is indicated by GREEN LED on DORO SECURE 480 dial near 3 o’clock and by steady battery icon with
all four bars visible. Please note that it is normal for the DORO SECURE 480 to move the watch hands
during the setup period.
NOTE: Connection to a mobile network is required in order to complete the DORO SECURE 480 setup. If
mobile network is not available for DORO SECURE 480 in a couple of minutes please move the DORO
SECURE 480 to another location where mobile network is available.
2.3 Web service
Doro Secure 480 web service is a service that allows individual caregivers and professional care entity
personnel to manage the call routing and caregiver reachability services, to manage the settings of DORO
SECURE 480 devices, and to see the location of an assistee in a map view.
The Doro Secure 480 web service is hosted by Doro in a telecom grade redundant server environment.
Caregivers and professional care providers can use the Doro Secure 480 web service with a web browser.
Doro Secure 480 is found here: https://secure480.com
Please see User manual for Doro Secure 480 web service Ref #1 for more detail information how to use
the Web service.