Drinkwell D360-CA17 User manual

D360-CA-17
D360-UK-17
D360-EU-19
Drinkwell®360 Pet Fountain - 3.8 Litres
Drinkwell®360 fontaine pour animaux de compagnie - 3,8litres
Drinkwell®360 drinkfontein - 3,8 liter
Fuente para mascotas Drinkwell®360 - 3,8 litros
Fontana per animali domestici 360 Drinkwell®- 3,8 litri
Drinkwell®Trinkbrunnen 360 - 3,8 Liter
Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all’uso
Gebrauchsanweisung
Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Gelieve deze gids volledig door te lezen voordat u begint
Por favor, lea detenidamente este manual antes de empezar
Leggere attentamente la guida all’uso prima di utilizzare
Bitte lesen Sie die ganze Gebrauchsanleitung aufmerksam durch, ehe Sie beginnen

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Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio
Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation
may be referred to collectively as “We” or “Us”.
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
yourpet.
NOTICE is used to address safe use practices not related to
personalinjury.
When using electrical appliances, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and/or injury to persons,
including the following:
• To reduce the risk of injury, close supervision is necessary when an appliance is used
by or near children.
• To protect against electric shock, do not place electrical Power Cord or plug in water
or other liquids.
• Do not use outdoors. Do not run dry. FOR INDOOR HOUSEHOLD USE ONLY.
• Do not pull on the electrical Power Cord to remove the plug from the electrical outlet.
To unplug, grasp the plug, not the electrical Power Cord.
• Do not operate any appliance if it has a damaged electrical Power Cord or plug, or
if it is malfunctioning or has been damaged. Call Customer Care Centre immediately
for furtherinstructions.
• For a portable appliance - To reduce the risk of electric shock, do not place or store
an appliance where it can fall or be pulled into a bath tub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts
and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not
attempt to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is
water on the electrical Power Cord orplug.

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• Do not allow pets to chew on or swallow any parts. If you are concerned about the
electrical Power Cord, purchase a cord conduit (a hard plastic protector) at any
hardware store.
• The plastic Pet Fountain parts are BPA-FREE. However, some animals have been
known to be sensitive to plastic food and water containers. If your animal shows signs
of an allergic reaction to the plastic, please discontinue use until you have consulted
with your veterinarian.
• The Pet Fountain is intended to run continuously (always plugged into electricity), as
long as the water level is maintained and the Pet Fountain is cleaned regularly. Be sure
to check the Pet Fountain regularly to help prevent damage to the Pump, as the water
may get consumed or evaporate causing the Pump to run dry.
• Do not attempt repairs on the Pump yourself.
• To avoid the possibility of the plug or outlet getting wet, the outlet should always be
above the level of the Pet Fountain.
• If an extension cord is necessary, an extension cord with a proper rating should
beused.
• The electrical use of this appliance is 2.5 watts.
• Do not use appliance for anything other than intended use. The use of attachments not
recommended or sold by the manufacturer may cause an unsafe condition. Do not
modify the unit.
• Do not install or store appliance where it will be exposed to weather or temperatures
below 4.5° C.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filters with soapy water, as the soap residue will seep into the filters
and cannot be removed. Only rinse the filters with water.
• Use only PetSafe®brand authorised replacement filters. If unauthorised filters are used
it may void the warranty.
SAVE THESE INSTRUCTIONS

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Thank you for choosing the PetSafe®Brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you have
any questions about our products or training your pet, please visit our
website at www.petsafe.net or contact our Customer Care Centre. For
a listing of Customer Care Centre telephone numbers, visit our website
atwww.petsafe.net.
To get the most protection out of your warranty, please register your product within 30
days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Centre,
we will be able to help you faster. Most importantly, your valuable information will
never be given or sold to anyone. Complete warranty information is available online
atwww.petsafe.net.
Table of Contents
Components................................................................5
Features ................................................................... 5
Key Definitions ..............................................................6
Operating Instructions ........................................................7
Filters and Pet Fountain Cleaning ...............................................9
Pump Maintenance..........................................................11
Pet Fountain Reassembly ..................................................... 12
The Pet Fountain and Your Environment ......................................... 13
Tips On Use ............................................................... 14
Troubleshooting ............................................................ 14
Warranty ................................................................. 15
Compliance ............................................................... 17
Terms of Use and Limitation of Liability ......................................... 18

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Components
Note: Your Pet Fountain will come partially assembled, however, it is a good idea to
make sure none of the Pet Fountain pieces have come loose in shipping.
Features
Bowl Cone
Filter Housing Charcoal Filter Filter Housing Cap Foam Filter
Intake Tube Flow Control CapIntake Tube Holder
Interchangeable Spout Rings (5 versions)
Pump
In-Line Plug &
Power Cord/Adaptor
Operating Guide
Adjustable Flow
Control Cap
Replaceable Charcoal
Filter removes bad
tastes and odours
Submersible Pump for
quiet operation
Foam Filter keeps
pump cleaner by
catching hair, debris
and pet food
Cone reduces splash and sound of
falling water
Dishwasher safe
(excluding Pump)
3.8 L Water Capacity
Low-Voltage (12V) System
Interchangeable Spout
Rings create up to five
individual streams

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Key Definitions
Bowl: The Bowl is the foundation of the Pet Fountain. The circular Bowl piece can be
carried by simply gripping the sidewalls underneath the Bowl.
Cone: The Cone acts as the housing for the Pet Fountain components and protects
the Pump from curious pets. The Cone acts to reduce the splash and sound of the
fallingwater.
Filter Housing: The Filter Housing slides into the opening at the top of the Cone. It
houses the Filter and locks into the Cone by twisting the entire Filter Housing a quarter turn.
Charcoal Filter: The cylindrical Charcoal Filter features a pull-tab at the top and should
be placed in the Filter Housing with the pull-tab facing upwards for easy placement
andremoval.
Foam Filter: The Foam Filter collects hair, debris and pet food before they reach the
Pump. It is important to use the Foam Filter as it helps maintain proper Pump function.
Filter Housing Cap: The Filter Housing Cap is a screw on cap that attaches to
the Filter Housing to keep the Filter in place. It serves as the base piece to attach the
Interchangeable Spouts & Flow Control Cap.
Spout Rings: The five Interchangeable Spout Rings can be easily changed based
upon your pet’s preference and can provide up to 5 streams of water for multiple pet
households.
Flow Control Cap: The Flow Control Cap is attached to the top of the Pet Fountain and
adjusts the flow of water by simply turning the Flow Control Cap left or right. Turn to the
right to increase the flow of water. Turn to the left to decrease.
Pump: The small submersible aquarium Pump can be dismantled for cleaning.
Important: THE PUMP IS NOT DISHWASHER SAFE! Remove Pump from Pet Fountain
prior to cleaning (See “Pump Maintenance”). The Pump features an In-Line Plug for easy
attachment and removal.

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Operating Instructions
Important: DO NOT RUN DRY - FOR INDOOR USE ONLY.
Note: Rinse all fountain parts with warm water before operating the pet fountain. This will
remove any dust or residue that remain in the system from the manufacturing process.
1. Carefully remove all the Pet Fountain components from the packaging and set aside
prior to assembly.
2. As with any electrical device, check the electrical Power
Cord for any tears, or damage before use.
3. Make sure the In-Line Plug is connected (Fig. 1).
4. Remove Cone piece by twisting anti-clockwise to unlock the
tabs from the Bowl (Fig.2). Lift up and setaside.
5. Check to make sure the Intake Tube is properly inserted
(pushed all the way down) into the Pump (Fig. 3).
6. Replace Cone and twist clockwise to lock tabs in
place(Fig. 4).
7. Take the partially assembled Filter Housing and remove the
Flow Control Cap by gently lifting straight up - DO NOT
TWIST TO REMOVE (Fig. 5). Gently lift up and remove the
Spout Ring to access the Filter Housing Cap.
8. Unscrew Filter Housing Cap and
insert the Charcoal Filter into the
Filter Housing with the pull-tab
facing up (Fig. 6). The Charcoal
Filter will slide easily into place.
Next, screw on the Filter Housing
Cap (Fig. 7).
Important: Rinse the Charcoal Filter thoroughly under cold water before placing into
the housing. This will remove any loose charcoal dust, which is harmless to your pet. A
small amount of charcoal dust may be gradually released for the life of the Filter. This is
normal and not harmful to your pet.
Fig. 2
Unlocked
Fig. 1
Fig. 4
Fig. 3
Locked
Fig. 6
Fig. 5
Fig. 7

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9. Align the side grooves of the Filter Housing with the inner
notches of the Cone opening. The Filter Housing should
slide easily into place. Turn Filter Housing a quarter turn
to the right (clockwise) until it locks in place (Fig. 8).
10. Select one of the five interchangeable Spout Rings based
upon your personal preference or your pet’s. Place the
chosen Spout Ring on top of Filter Housing Cap and gently
press down evenly to secure in place(Fig. 9).
11 . Align Flow Control Cap with the raised notches (Fig. 10) on
the Filter Housing Cap. Press down gently and the cap will
snap into place. With the Flow Control Cap, you will be able
to easily adjust the flow intensity of the water. Turn the cap to
the right to increase the flow and turn to the left to decrease.
Important: If you notice a decrease in the flow of the water
that is not corrected by turning the Flow Control Cap toward max
this may be an indication of a clogged and dirty Filter and/or the
need to rinse and clean the Filter Housing. Consult the “Filters and
Pet Fountain Cleaning” section of this Operating Guide for details
on cleaning and maintaining your Pet Fountain.
12. Place Pet Fountain in desired location. Do not pick up a full
Pet Fountain by the Cone piece. To properly pick up the Pet
Fountain, use both hands and grip the sidewalls of the Pet
Fountain Bowl and lift. Important: To take care of your
floors, always use a protective mat, such as a towel or place
mat. This will help protect your floor from any water that may
splash out from your pet’s use of the Pet Fountain.
13. Fill the Pet Fountain Bowl with water. Make sure the water
level is at least to the MIN (minimum) fill line so the Pump
does not run dry. This will prime the Pump for use. Do not fill
the Pet Fountain past the MAX (maximum) fill line.
14. Before you plug in the Pet Fountain make sure the Power Cord and your hands are
dry. Plug the Pet Fountain in to an electrical outlet.
15. Add water as needed. Never let the water level fall lower than the MIN (minimum)
fill line (approx. 2.5 cm above the bottom of the Bowl, Fig. 11) or the Pump may fail.
Replacement Pumps are sold separately by calling a Customer Care Centre. Visit
www.petsafe.net for a telephone listing of the Customer Care Centre near you.
Fig. 8
Fig. 9
MAX.
MIN.
Fig. 11
Fig. 10
Raised Notches

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Filters and Pet Fountain Cleaning
FILTER SYSTEM
The Pet Fountain is equipped with two types of filters that should be replaced on a regular
basis. The Charcoal Filter removes bad tastes and odours, keeping water fresh. The Foam
Filter collects hair, debris and pet food and prevents them from reaching the Pump,
providing optimal filtration. The filters together will keep the Pump cleaner and provide
fresher water to your pet.
Charcoal Filter: Filters should be changed every two to four weeks.
Replace filters more frequently when using the Pet Fountain for multiple pets
or pets that produce a lot of saliva. Important: Always rinse the Charcoal
Filter prior to use. A small amount of charcoal dust may be released for the
life of the filter, this is normal and is not harmful to your pet.
Foam Filter: Replace the Foam Filter every one to two months, depending
on the location of the Pet Fountain and the number of pets using it. If you do
not intend to replace the filter at the time of cleaning, rinse the Foam Filter
thoroughly with fresh water.
Filters are an added feature of the Pet Fountain. Using the filters is not required for normal
operation. However, when used properly and changed regularly, the filters help keep
the water cleaner and fresher, while extending the life of your Pet Fountain. Filters may be
rinsed out when the Pet Fountain is cleaned.
• Never wash the filters with soapy water, as the soap residue will
seep into the filters and cannot be removed. Only rinse the filters
with water.
• Use only PetSafe®brand authorised replacement filters. If
unauthorised filters are used it may void the warranty.
PET FOUNTAIN
Important: Clean Pet Fountain once a week.
The Pet Fountain must be cleaned on a regular basis to continue working normally.
1. Unplug Pet Fountain from electrical source and disconnect
the In-Line Plug from the Pump (Fig. 12).
2. Remove the Flow Control Cap and Spout Ring.
3. Remove the Filter Housing by twisting the Filter Housing Cap
anti-clockwise to the unlock position. Lift directly up and set
aside.
4. Empty the water out of the Pet Fountain.
5. Once the Pet Fountain is empty, remove the Cone piece by twisting anti-clockwise to
unlock the tabs. Lift up and set aside.
Fig. 12

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6. Next, flip the Bowl upside down and unhook the electrical Power Cord from the two
Cord Clips (Fig. 13). This will allow you to pull the electrical Power Cord through
the Cord Pass-Through in the Bowl (Fig. 14).
7. Remove the Intake Tube by lifting up on the Intake Tube Holder to free the Intake
Tube from the Pump (Fig. 15 & 16). This will allow you to remove the Pump. The
Intake Tube can then be pulled from the Intake Tubeholder.
8. Remove the Foam Filter from the Pump. Clean away any hair, debris or pet food that
may have accumulated on the Faceplate of the Pump (See “Pump Maintenance”
section for detailed cleaning instructions for the Pump).
9. Once the Pet Fountain is completely disassembled you will have 8 plastic parts.
10. Clean the plastic Pet Fountain parts with warm water and soap. You can also put
the Pet Fountain in the top rack of the dishwasher. Remove the Pump before placing
the Pet Fountain in the dishwasher. DO NOT PLACE PUMP IN DISHWASHER!
If possible, it is recommended that you turn down the heat of the water inside
thedishwasher.
11 . If you have trouble reaching certain spots or hard-to-reach corners, try using a cotton
swab or purchase the Drinkwell®Cleaning Kit, a 3-Piece Brush Kit. To purchase a
Cleaning Kit, visit our website at www.petsafe.net to locate a retailer near you or to
find a listing of Customer Care Centre telephone numbers for your area.
Cord Clips
Cord Pass-Through
Fig. 13 Fig. 14
Fig. 15 Fig. 16

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Pump Maintenance
Important: Cleaning the Pump is essential to the longevity of the Pet Fountain as well as
the cleanliness of the water. Clean the Pump at least every two weeks. Warranty may be
voided if the Pump is not cleaned regularly.
1. Remove Pump from the Pet Fountain as explained in the “Filters and Pet Fountain
Cleaning” section of this Operating Guide.
2. Once the Pump is out of the Pet Fountain, with your thumb
and forefinger, gently squeeze on either side of the
Faceplate, and pull it off. It may be necessary to insert a
fingernail into the seam of the Faceplate to pry it
off(Fig. 17).
3. Next remove the Intake Plate by
placing your fingernail under the
small lip located on the narrow
side of teardrop-shaped Intake
Plate Pull-Tab and pull out to
remove (Fig. 18).
4. Once the Intake Plate is removed
you can also remove the Impeller
(white, 3-bladed propeller) which
is held in place magnetically.
To remove the Impeller, insert a
fingernail or other slim object
underneath the plastic blade and lift
out of Pump (Fig. 19).
Pump Impeller Intake Plate Faceplate
Fig. 17
Intake Plate
Pull-Tab
Fig. 18
Fig. 19

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5. Once the Pump is disassembled you can clean the parts with
warm soap and water. Use a cotton swab or the “motor”
brush from the Drinkwell®Cleaning Kit to get into the Pump’s
motor cavity and remove any build-up (Fig.20). For added
disinfecting and hard water removal, clean the Pump’s motor
cavity with a diluted vinegar solution (20% white vinegar &
80% water). Be sure to rinse thoroughly with freshwater.
6. Once the parts are clean you can reassemble the Pump for use.
a) Replace the Impeller.
b) Replace the Intake Plate.
c) Replace the Faceplate.
Pet Fountain Reassembly
1. Place the Foam Filter around the Pump. Make sure the electrical Power Cord runs
over the top of the Foam Filter, not underneath it, as this will keep the Foam Filter
inplace.
2. With the Foam Filter securely around the Pump, replace the Pump into its location
between the four posts in the centre of the Bowl. Be sure to position the circular
opening on the top of the Pump next to the Cord Pass-
Through in the Bowl. Gently push down to engage the
suction cups.
3. Replace the Intake Tube into the Intake Tube Holder, then
place the Intake Tube Holder back onto the Cord Pass-
Through aligning the guideline on the post with the notch in
the Intake Tube holder. Be careful to align the Intake Tube
so that it fits into the circular opening on the top of
thePump.
4. Thread the In-Line Plug through the Cord Pass-Through next to
the Pump (Fig. 21). On the bottom side of the Bowl, clip the
electrical Power Cord into place using the Cord Clips
(Fig. 22). Next, guide the electrical Power Cord through the
Notch in the side of the Bowl (Fig. 23 & 24).
Fig. 20
Fig. 21
Fig. 22
Cord Clips
Fig. 23 Fig. 24
Notch
Notch

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5. Align the three notches around
the Cone with the corresponding
tabs in the bowl. Next, turn the
Cone piece to the right
(clockwise) to lock tabs into
place (Fig. 25 & 26).
6. Screw on Filter Housing Cap and
slide the Filter Housing into place in
the hole at the top of the Cone. Turn Filter Housing a quarter
turn to the right (clockwise) to lock inplace.
7. Place chosen Spout Ring on top of the Filter Housing Cap
and press down gently to secure in place.
8. Replace the Flow Control Cap by aligning it with the notches
on the Filter Housing Cap. Gently push down to secure in
place (Fig. 27).
9. Place Pet Fountain in desired location. Important: To take care of your floors,
always use a protective mat, such as a towel or place mat. This will help protect your
floor from any water that may splash out from your pet’s use of the Pet Fountain.
10. Fill the Pet Fountain Bowl with water. Make sure the water level is at least to the MIN
(minimum) fill line so the Pump does not run dry. Do not fill the Pet Fountain past the
MAX (maximum) fill line.
11 . Make sure the electrical Power Cord, the Adaptor and your hands are completely
dry before you plug the Pet Fountain into an electrical outlet. Connect the Inline Plug
and make sure no silver is showing, then plug the Adaptor into an electrical outlet.
The Pet Fountain and Your Environment
If you live in a humid environment and have problems with mold or algae, soak all
fountain parts in a diluted vinegar solution (20% White Vinegar and 80% Water) for 10
minutes after regular cleaning. Also, pour the diluted vinegar solution into the Pump’s
motor cavity.
If you have hard water, small white mineral deposits may form on or inside the Pump.
This can eventually prevent the Impeller from turning properly. To avoid replacement or
damage to the Pump, please take the following precautions:
• Clean the Pump more frequently.
• Clean the Pump with a diluted vinegar solution weekly.
• Use bottled water instead of tap water.
Fig. 25
Locked
Fig. 26
Fig. 27
Raised Notches

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Tips On Use
• When being introduced to the Pet Fountain, your pet may be cautious of this new
and unusual object. After beginning operation of your Pet Fountain, simply allow your
pet to adjust at his or her own pace. Some pets may take several days or longer to
begin use, while others will start right away.
• Your pet may prefer that the Pet Fountain be placed away from their normal feeding
area. Try placing it in another location, such as a different area of the kitchen or in a
bathroom or utility room.
• Add ice cubes to the bowl for refreshing, ice-cold running water!
Troubleshooting
The answers to these questions should help you solve most problems you may have with
the Pet Fountain. If they do not, please contact our Customer Care Centre.
TROUBLESHOOTING
PROBLEM SOLUTION
Pump is not working or
the water is not flowing as
much as it used to.
• Never let the water in the bowl get below the
minimum fill level. This can cause the pump to
overheat and stop functioning.
• When refilling the bowl, make sure to add water
before turning the pet fountain on.
• Lack of regular cleaning may result in the pump
becoming clogged with pet hair and food debris.
The pump must be cleaned every 2-4 weeks to
ensure proper function.
• Fill the pet fountain with water up to the max fill line.
Pet Fountain is loud. • A low humming noise is normal, but it should not be
loud. Check the water level. If water level is too low
then the pump will have to work harder causing it to
be louder than normal.
• Unplug the pet fountain for 15 seconds. If the noise
does not stop when plugged back in, it’s possible
that some debris is caught on the impeller. Remove
the pump and clean the impeller. Try rubbing a small
amount of vegetable oil onto the magnetic pin with
a cotton swab to lubricate the impeller.
There are black particles in
the bowl.
• This is loose granulated charcoal dust from the filter
and is completely harmless for your pet to drink.
Rinse the charcoal filter in cold water before placing
it in the pet fountain to prevent this.

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The pet fountain feels slimy. • If you have multiple pets or dogs using the pet
fountain, the slimy feeling may be caused by your
pet’s saliva. Change the water and clean your
fountain more frequently to prevent this.
• Make sure the pet fountain parts are rinsed
thoroughly after cleaning the fountain. Soap residue
may cause the sliminess.
The power adaptor is warm
to the touch.
• Unplug the pet fountain and plug it into a
surge protector.
The pet fountain is leaking. • Sometimes water around the pet fountain is caused
by pets drinking. Some pets are prone to spilling.
Watch your pet when he drinks to see if this is the
cause. If it is, you can purchase a pet fountain mat
or other water-resistant mat to place under the
pet fountain.
The pet fountain seems dirty
even after cleaning.
• If there is a white chalky substance in the pet
fountain, your fountain may have a mineral deposit
build-up from hard water. To remove these deposits,
clean the fountain parts with a 80% water and
20% vinegar solution. Rinse all parts thoroughly
afterwards. Use filtered or purified water instead of
hard tap water to prevent this.
Warranty
Two Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the
warranty applicable to this Product and its terms can be found at www.petsafe.net and/
or are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building,
Market Square, Dundalk, Co. Louth, Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law,
Warranties Against Defects, effective January 1, 2012, warranty details of this Product are
as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”)
warrants to the original retail purchaser, and not any other purchaser or subsequent
owner, that its Product, when subject to normal and proper residential use, will be free
from defects in material or workmanship for a period of two (2) years from the purchase
date. An “original retail consumer purchaser” is a person or entity who originally
purchases the Product, or a gift recipient of a new Product that is unopened and in its
original packaging. When serviced by Radio Systems Customer Service, Radio Systems
covers labour and parts for the first two years of ownership; after the first two years, a
service or upgrade charge will apply relative to replacement of the Product with new or

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refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original
retail consumer purchaser resells the Radio Systems Product or transfers the property on
which the Radio Systems Product is installed. This Limited Warranty excludes accidental
damage due to dog chews; lightning damage; or neglect, alteration, and misuse.
Consumers who purchase products outside of Australia, New Zealand, or from an
unauthorised dealer will need to return the Product to the original place of purchase for
any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for
change of mind, or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to
Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase,
Radio Systems will not repair or replace faulty components. Radio Systems requests the
Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty
Return number, prior to sending the Product. Failure to do so may delay in the repair or
replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio
Systems will organise for a replacement to be sent in advance of returning the faulty
Product. A Post Bag will be included with the replacement Product for the return of the
faulty Product. The Product must be returned within 7 days of receiving the replacement.
If the Product is deemed to be faulty after 30 days from the date of original purchase,
the consumer will be required to return the Product to Radio Systems at the consumer’s
own expense. Radio Systems will test and replace the faulty unit or its components and
return to the consumer free of charge, provided the Product is within its said warranty
period. This warranty is in addition to other rights and remedies available to you under
the law. Radio Systems goods come with guarantees that cannot be excluded under the
Australia Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our
Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

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Compliance
This equipment complies with the EMC and Low Voltage Directives. Unauthorised
changes or modifications to the Product that are not approved by Radio Systems
Corporation may violate EU regulations, could void the user’s authority to operate the
equipment, and will void the warranty.
The Declaration of Conformity can be found at:
http://www.petsafe.net/customercare/eu_docs.php.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA
(Australian Communications and Media Authority).
Important Recycling Advice
Please respect the Waste Electrical and Electonic Equipment regulations in your country.
This equipment must be recycled. If you no longer require this equipment, do not place it
in the normal municipal waste system. Please return it to where it was purchased in order
that it can be placed in our recycling system. If this is not possible, please contact the
Customer Care Centre for further information.

www.petsafe.net 19www.petsafe.net 1918 www.petsafe.net
ENNLIT FRESDE
Terms of Use and Limitation of Liability
1. Terms of Use
Use of this Product is subject to your acceptance without modification of the terms,
conditions and notices contained herein. Use of this Product implies acceptance
of all such terms, conditions and notices. If you do not wish to accept these terms,
conditions, and notices, please return the Product, unused, in its original packaging
and at your own cost and risk to the relevant Customer Care Centre together with
proof of purchase for a full refund.
2. Proper Use
If you are unsure whether this Product is appropriate for your pet, please consult your
veterinarian or certified trainer prior to use. Proper use includes, without limitation,
reviewing the entire Operating Guide and any specific safety information statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. Using this Product in a way that is not
intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be
liable for (i) any indirect, punitive, incidental, special or consequential damage and/
or (ii) any loss or damages whatsoever arising out of or connected with the misuse of
this Product. The Purchaser assumes all risks and liability from the use of this Product to
the fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions
and notices governing this Product from time to time. If such changes have been
notified to you prior to your use of this Product, they shall be binding on you as if
incorporatedherein.

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
[phone]
Radio Systems PetSafe Europe Ltd.
2nd Floor, Elgee Building, Market Square
Dundalk, Co. Louth, Ireland
[phone]
www.petsafe.net
400-1747-19/1
©2015 Radio Systems Corporation
PetSafe®products are designed to enhance the relationship between you and your
pet. To learn more about our extensive product range which includes Containment
Systems, Training Systems, Bark Control, Pet Doors, Health & Wellness, Waste
Management and Play & Challenge products, please visit www.petsafe.net.
Les produits PetSafe®sont conçus pour améliorer la relation entre vous et
votre animal de compagnie. Pour en savoir plus sur notre vaste gamme de
produits, comprenant des systèmes de confinement, de dressage, de contrôle
de l’aboiement, des chatières, des produits consacrés à la santé et au bien-être,
de gestion des déjections, ainsi qu’au jeu et aux défis, rendez-vous sur notre
sitewww.petsafe.net.
PetSafe®-producten zijn ontworpen om de relatie tussen u en uw huisdier te
verbeteren. Bezoek onze website op www.petsafe.net voor meer informatie
over onze uitgebreide productreeks die onder meer omheiningssystemen,
trainingssystemen, blafbeheersing, kattenluiken, gezondheid en welzijn,
afvalbeheersing en producten voor spel en uitdaging omvat.
Los productos PetSafe®están diseñados para mejorar la relación entre usted y
su mascota. Para saber más acerca de nuestra amplia gama de productos, que
incluyen limitadores de zona, sistemas de adiestramiento, control de ladridos,
puertas para mascotas, salud y bienestar, gestión de residuos y productos de
juego y reto, visitewww.petsafe.net.
I prodotti PetSafe®sono progettati per migliorare la qualità della relazione
tra voi e il vostro cane. Per ulteriori informazioni sulla nostra estesa gamma di
prodotti comprendente sistemi antifuga, soluzioni per l’addestramento, controllo
dell’abbaio, porte per animali domestici, i prodotti della linea salute e benessere,
gestione dei rifiuti e gioco e prova, visitare: www.petsafe.net.
PetSafe®Produkte sind darauf ausgelegt, die Beziehung zwischen Ihnen und
Ihrem Haustier zu verbessern. Um mehr über unsere breite Produktpalette zu
erfahren, die Rückhaltesysteme, Trainingssysteme, Bellkontrolle, Haustiertüren,
Gesundheit & Wellness, Haustiertoiletten und Sport und Spiel umfasst, besuchen
Sie bitte uns aufwww.petsafe.net.