Drinkwell Original User manual

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IMPORTANT SAFETY
INSTRUCTIONS
WARNING - When using electric appliances, basic
precautions should always be followed, including the following:
1) Read all the instructions before using appliance.
2) To reduce the risk of injury, close supervision is necessary when
an appliance is used near children.
3) Only use attachments recommended or sold by the
manufacturer.
4) Do not use outdoors. FOR INDOOR USE ONLY.
5) Do not unplug by pulling on the cord. To unplug, grasp the plug,
not the cord.
6) Do not operate any appliance with a damaged cord or plug, or
after the appliance malfunctions or is dropped or damaged in
any manner. Return appliance to the nearest authorized
service facility for examination, repair, or electrical or mechanical
adjustment.
7) For a portable appliance - To reduce the risk of electrical shock,
do not place or store appliance where it can fall or be pulled into
a tub or sink.
8) Always unplug any appliance when not in use, before putting on
or taking off parts, and before cleaning. Never yank a cord to
remove from the outlet.
SAVE THESE INSTRUCTIONS
INSTRUCTIONS PERTAINING TO;
RISK OF FIRE, ELECTRIC SHOCK OR
HARM TO PERSONS

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U.S. Patents No. 5,799,609 and 5,842,437
IMPORTANT!
Keep these instructions for information about:
• cleaning and maintenance to keep your fountain working properly
• warranty coverage
FOR HOUSEHOLD USE ONLY
OPERATING INSTRUCTIONS
D O N O T R U N D R Y
PET FOUNTAIN:
Inspect the bottom of the fountain to be sure the
motor is securely attached (Fig. 1).
Remove the housing cover (lid) and insert the
lter cartridge down into the well in the housing.
It ts in the well diagonally (Figs. 2 A and B).
The bottom of the lter is narrower than the top
and the black side faces outward (toward the
spout). If the t is too tight, it is either in upside
down or in the wrong groove at the front (Move
it back one groove). RINSING the lter before
use will help remove any loose bits of charcoal,
which are harmless.
Fill the fountain with water, (both the bowl
and the housing where the lter sits). See
step 6.
Place in desired location. If placing on carpet or wood oor, the use of a
protective surface is recommended for under the fountain.
Fig. 2A FILTER
Fig. 1
Fig. 2B
2
MOTOR
1.
2.
3.
4.
®

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CLEANING AND MAINTENANCE INSTRUCTIONS
Make certain the cord and plug are dry, then plug into a polarized outlet. (One
slot is larger than the other). The plug will only t into a polarized outlet. Do
not attempt to force it into an old, unsafe outlet. Use an adapter if necessary.
• There are notches for the power cord on both sides of the bottom of the
fountain.
The notches are a pass-through for the cord. They are not for holding the
cord snugly, which might damage the cord. The cord should be passed
through vertically. DO NOT turn the cord horizontally and FORCE into a
notch as this may damage the cord and create a hazard.
Add more water to the bowl after the unit is primed and running. For quietest
operation, ll bowl completely. A gentle hum during normal operation is to
be expected.
Set the desired ow rate with the ow control knob, which is next to the ramp
in the bowl (minimum rate at 11 o’clock position, maximum rate at 1 o’clock
position).
Add water to the bowl as needed. (The bowl holds 50 oz. of water). During
regular use, do not allow the water level to fall below the inlet grate on the
bottom of the ow control knob, or the motor may run dry.
The Fountain Must Be Cleaned To Continue Working Normally!
Filters should be changed approximately every six to eight weeks. Replace l-
ters more frequently when using the fountain for dogs. FOR REPLACEMENT
FILTERS, VISIT A PET STORE NEAR YOU OR CALL 866-322-2530.
Filters may be rinsed out when the fountain is cleaned. Do not wash with
soapy water since you cannot remove all the soap residue.
Filters are an added feature of the fountain. Their use is not required for nor-
mal operation.
FILTERS:
3
5.
6.
7.
8.
1.
2.
3.

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Unplug the fountain, remove the cover and pull out the lter.
Empty the water out of the fountain.
FOUNTAIN:
Turn the bowl over and remove the motor from its cavity by
slipping your nger into the indentation behind the motor
(Fig. 4A) and pulling that end of the motor out toward you
so that it has turned a quarter of a turn, (Fig. 4B). Do not
attempt to remove motor without turning it 90 degrees, this
may damage the fountain and cause a leak.
IMPORTANT - The motor must be cleaned regularly or the
warranty may be voided!
Fig. 4A
Carefully lift the impeller (the white “propeller”) out of
the motor. It should slide out easily with no resistance.
Remove any hair tangled around it and wash it with the
rest of the parts.
Now that the motor is unlocked it may be pulled out.
If you nd that difcult, you can push it out from the
bowl side. (NOTE: To make removal easier, place
a light coat of petroleum jelly around the rubber O
ring before reinstalling).
Pour soapy water down inside the cavity in the motor and clean
out with a small round bristle brush (obtained wherever aquari-
um supplies are sold). Rinse well and replace the impeller after
it is cleaned.
Fig. 5
SQUARE
DISCHARGE TUBE
Hand wash the rest of the fountain parts in soapy water
and rinse well. (If your dishwasher runs too hot the plastic
may be damaged so hand washing is preferred). Use a
bottle brush or aquarium brush to clean the square dis-
charge tube in the lter housing, (Fig. 5).
Lack of cleaning may result in loss of normal function! Clean fountain and the
internal cavity of the motor with soapy water about every two weeks. In between,
(weekly) take apart and rinse with hot water.
Fig. 3
Remove the lter housing by pressing in the tabs at
the sides (Fig. 3) and lifting up.
The ow control knob and stator are not attached
and are freed when the housing is removed.
Fig. 4B
4
1.
2.
3.
4.
5.
a.
b.
c.
d.
6.

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REASSEMBLY OF YOUR FOUNTAIN AFTER CLEANING
Turn the bowl over. Reattach the motor by pushing the threads of the motor
through its hole in the bowl. The motor goes in at a right angle to the bowl,
(as it was when you pulled it out toward you to remove it, Fig. 4B). In order
for the motor to screw or turn into place, the threads must be pushed past the
threads of the bowl. If you cannot turn the motor into its resting position, it is
not pushed into the hole as far as it will go.
Turn the motor into its resting position by pushing the end that is jutting out
towards the bowl. The motor should now be even with the bottom of the bowl.
Place the stator over the neck of
the motor (Fig. 6). Make certain it is
straight, (in the 12 o’clock position).
Join the ow control knob and stator
together by placing the tabs of the
knob into the groove of the stator,
(Fig. 7).
Fig. 6
Fig. 7
Fig. 8
Fig. 9
STATOR
TABS GROOVE
CHECK THE POWER CORD FOR ANY DAMAGE
BEFORE PLUGGING IN THE FOUNTAIN.
HOLD THESE PARTS IN PLACE with one hand
while attaching the housing with the other hand,
(Fig. 8). Attach the housing by just sliding the cutout
in the wall of the housing down IN BETWEEN the
control knob and the stator, (Fig 9).
The housing will click into place when the tabs on
its sides enter the slots in the bowl. There is an
alignment peg in the bowl for stability which will
automatically be joined with the corresponding
hollow tube under the housing.
5
1.
2.
3.
4.
5.
6.

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When being introduced to the Drinkwell Pet Fountain, your pet may have the
good sense to be cautious of this new and unusual object. After beginning op-
eration of your Fountain, simply allow your pet to adjust at his or her own pace.
Some pets take several days or longer to begin use.
Your pet may prefer that the Fountain be placed away from their normal feeding
area. Try plugging it in somewhere else, like the laundry room, a bathroom or
another corner of the kitchen. For cats, another idea is to place it up on a counter
in an acceptable area.
Add ice cubes to the bowl for refreshing, ice-cold running water!
TIPS ON USE
If you live in a humid environment and have problems with mold or algae, (the
parts may feel “slimy”), simply soak all of the parts in a diluted bleach solution for
about 10 minutes after regular cleaning. (Use one or two cups of bleach in a sink
full of water). Pour some of the bleach solution down into the motor cavity, too.
This is also an excellent way to disinfect the fountain. You must be sure to rinse
all the parts very well to remove all the chlorine. The best way to rinse out the
motor cavity is to hold it under a weak stream of water.
If you have “hard water” you may start to see white mineral deposits on or down
inside the motor. This may eventually prevent the impeller from turning properly.
To avoid having to replace the motor:
a. Clean the motor more frequently than you have in the past; or
b. Clean with a vinegar solution and let the solution soak for several minutes
down inside the cavity; or
c. Use bottled water.
6
THE FOUNTAIN AND YOUR ENVIRONMENT

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While the capacity of the next generation Fountain has been increased, it is
not recommended that any appliance be left running unattended for a pro-
longed period of time.
Do not allow pets or children to chew on or swallow any parts. If you are con-
cerned about the power cord, purchase a cord conduit (a hard plastic protec-
tor) at any hardware store.
Standard Safety Precautions
MANUFACTURER’S SAFETY INSTRUCTIONS
1.
2.
3.
Close supervision is necessary when
any appliance is used by or near
children.
Always unplug any appliance when
not in use, before putting on or taking
off parts, and before cleaning. Never
yank a cord to remove from the outlet.
Do not use appliance for other than
intended use. The use of attachments
not recommended or sold by the
manufacturer may cause an unsafe
condition. Do not modify the unit.
Do not install or store appliance
where it will be exposed to weather or
temperatures below freezing.
FOR HOUSEHOLD/ INDOOR USE
ONLY.
Read and observe all important
notices on the appliance.
4. Some cats have been known to be sensitive to plastic food and water con-
tainers. If your cat shows signs of an allergic reaction to the plastic, please
discontinue use until you have consulted with your veterinarian.
Do not attempt repairs on the motor
yourself. Return it under the cover of
the warranty.
If the plug of this device gets wet,
turn off the electricity to that outlet.
Do not attempt to unplug.
To avoid the possibility of the plug or
outlet getting wet, the outlet should
always be above the level of the
Fountain.
Examine this appliance after instal-
lation. It should not be plugged in if
there is water on the cord or plug.
Do not operate any appliance if it
has a damaged cord or plug, or
if it is malfunctioning or has been
damaged.
If an extension cord is necessary, a
cord with a proper rating should be
used.
The electrical use of this appliance is
6 watts.

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Motor, Fountain Parts and/or
Additional Capacity Reservoir
The motor assembly and fountain parts and/or additional capacity
reservoir parts are warranted to be free of defects in material and
workmanship for one (1) year from the date of purchase. If defective,
return DEFECTIVE PARTS ONLY with proof of purchase plus $3.00
shipping and handling to:
Veterinary Ventures, Inc.
P.O. Box 19717
Reno, NV 89511
This warranty does not cover damage from accident, misuse or abuse.
It also specically excludes incidental or consequential damages as
allowed by law. LOSS OF FUNCTION AS A RESULT OF LACK
OF CLEANING, DEBRIS OR MINERALIZATION FROM “HARD”
WATER DOES NOT QUALIFY under this warranty. (Refer to cleaning
instructions and environmental notes)
WARRANTY
8