Drive DeVilbiss CMS001 User manual

4mph Scooter
Owner’s Manual
Dealer Stamp
Drive DeVilbiss Healthcare Ltd, Heathfield Lane,
Birkenshaw, West Yorkshire, BD11 2HW
Issued 01/18

CMS Electric Scooter Page 1 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
QUICK REFERENCE GUIDE
1. PREFACE
2. SAFETY NOTICE
2.1 Before Driving
2.2 Whilst Driving
2.3 Electromagnetic Interference
3. PARTS INTRODUCTION
4. OPERATION
4.1 Control Panel
4.2 How to Operate Your Scooter
5. DRIVING ON THE ROAD
6. BATTERY CHARGING AND CARE
7. INSPECTION AND MAINTENANCE
7.1 Daily Checking
7.2 Service Record
7.3 Battery Pack and Tyres
7.4 Cleaning
7.5 Storage
7.6 Moving About
7.7 Disassembling the Scooter for
Transportation
7.8 Assembling the Scooter
8. TROUBLESHOOTING
9. SPECIFICATION
10. WARRANTY
11. APPENDIX: SERVICE RECORD
1. PREFACE AND INTRODUCTION
Please carefully read this owner’s handbook
before using the scooter to ensure that you
operate the scooter safely. Improper use of the
scooter could result in damage, injury or traffic
accidents.
This handbook also advises how to get most out
of your scooter by giving comprehensive
operating, assembly and maintenance
instructions for the scooter.
A repair and maintenance record chart and
warranty information is included with this
handbook. Please keep it in a safe place or with
the scooter.
If someone else uses the scooter make sure that
you provide him or her with this handbook for
their consideration.
As designs change some of the illustrations and
pictures in the manual may not correspond to
the scooters that you purchased. We reserve the
right to make design modifications.
This scooter has been designed and
manufactured to provide a comfortable and
secure yet affordable solution for some mobility
requirements. It is designed for a single user to
compensate for a loss of mobility as a result of a
disability. It is manoeuvrable and is suitable for
indoor and some outdoor application where the
terrain is forgiving (for example smooth paths,
shopping centres, etc). It is a class 2 scooter as
defined by the Road Traffic Act 1988. It features
a rotating seat and can be easily folded and
disassembled.
Two models are available in the range:
1. CMS001; with 12ah batteries
2. CMS002; with 20ah batteries and suspension

CMS Electric Scooter Page 2 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
2. SAFETY
2.1 Before Driving
The user needs to be familiar with the use and
operation of this scooter before driving.
Ride on the pavement and pedestrian areas only.
Never ride on motorways or dual carriageways.
Only use roads to cross to other side of the
pavement.
Be aware of traffic when crossing or using roads.
Use extreme caution when driving your scooter
in busy areas such as shopping malls.
Do not drive the scooter under the influence of
drink or drugs, or when you are tired.
Be careful when using the scooter in low light. It
has not been designed for use at night.
Before using the scooter in busy or hazardous
environments, familiarise yourself with the
operation of the scooter. Practice in an open and
safe area which is free from hazards and other
people. Turn the speed dial down for your initial
practice.
2.2 Whilst Driving
Do not use your scooter on surfaces that are
muddy, gravelly, bumpy, narrow, snowed over,
icy; or on towpaths near to canals which are not
guarded.
Do not use your scooter outside when it is
raining, snowing, misty or windy.
Do not make erratic turns on your scooter.
Bear in mind driving motions such as
accelerating, stopping, turning, reversing, and
the effect of gradients.
Slow down when driving on gradients. Always
lean forward when climbing a steep gradient. Do
not travel on gradients exceeding those stated
on the diagram below:
Do not drive on roads with large drops or
potholes.
The scooter is not suitable for carrying
passengers.
Do not use the scooter to carry heavy goods.
Do not use a mobile phone or other wireless
communication devices whilst driving. Always
stop somewhere suitable and switch off the
scooter before using the phone.
Do not set in freewheel mode when driving,
especially on a gradient. Ensure that the
scooter’s automatic brake is applied before use.
Do not exceed the weight limit of the scooter.

CMS Electric Scooter Page 3 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
2.3 Electromagnetic Interference
Scooters may be susceptible to electromagnetic
interference (EMI) from sources such as mobile
phones, walkie-talkies, TV and radio broadcast
stations and amateur radio sets. In some cases,
there is a risk this interference may cause
involuntary movement of the scooter. The
scooter has been tested and passed to withstand
interference to a level of 20V per metre.
Be aware that the above sources may cause
involuntary movement due to EMI. Exercise
caution whilst using the aforementioned devices
and avoid close proximity to TV and Radio
broadcast stations.
The addition of components or accessories may
effect the EMI susceptibility of the scooter.
3. PARTS INTRODUCTION
4. OPERATION
4.1 Control Panel

CMS Electric Scooter Page 4 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
4.2 How To Operate Your Scooter
Key Ignition. The key ignition acts as the power
switch for the scooter. To switch the power on,
turn the key clockwise and the battery gauge
should illuminate. To switch the power off, turn
the key anticlockwise, after which the battery
gauge should switch off and the key can be
removed.
Do not turn the ignition off whilst
driving as this will lead to an emergency
stop and possible risk of damage or
injury.
Speed Dial. Turn the speed dial to determine the
maximum speed of the scooter. Turn the dial
clockwise to increase the speed setting and turn
the dial anticlockwise to decrease the speed
setting.
Do not adjust the speed dial whilst
driving. Do not set to the highest speed
whilst driving indoors.
Moving and Braking. To move forward, squeeze
the right hand side of the wigwag paddle
towards you. Squeeze the left hand side of the
wigwag paddle towards you and the scooter will
move backwards, emitting an audible reversing
alarm. To brake, release the wigwag paddle
which will return to neutral and activate the
electromagnetic brake automatically and bring
the scooter to a prompt stop. The wigwag paddle
allows you to control the speed of the scooter up
to a max speed determined by speed Dial. The
further the wigwag paddle is deflected, the faster
the scooter will go (up to 4mph).
NOTE: wait at least 2 seconds before operating
the wigwag paddle after starting the scooter with
the key. Operating the wigwag paddle at the
same time as the key switch will cause the
scooter to diagnose an error.
Warning
Do not push both left and right hand
sides of the wigwag simultaneously.
You will not be able to control the
scooter.
Horn Button. Press the horn button to sound the
horn. Release the button to stop the horn. The
horn is the yellow button located on the control
panel.
Braking –Electromagnetic Brake. Release the
wigwag paddle completely, and the
electromagnetic brake will be activated
automatically and the scooter will stop.
When on a gradient, never set the
vehicle to freewheel mode. The brakes
will not be applied.
Seat. The seat can be rotated and locked in
position at 45º intervals. Push the seat lever
forward and swivel the seat. Release the lever
and then continue swivelling the seat until it
locks in position.
Attention.
Return the seat to the forward
position before driving.
Adjusting the Seat Height.
Firstly remove the seat by rotating the seat
(as described above) whilst pulling up on the
seat. Remove the nut and bolt securing the

CMS Electric Scooter Page 5 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
chrome post in to the chassis of the scooter.
Reposition the seat post to the required
height and then secure by reattaching the
nut and bolt.
Adjusting the Armrest Width
Firstly, insert the armrest tubing in to the seat.
Then add the lock pin in to the armrest tubing at
the required width.
Secondly, secure the armrest using the threaded
knob to prevent it from rattling. Repeat for the
other arm.
Tiller Lock. When the tiller is centred, pull the
tiller lock out and twist to secure the tiller for
transportation. Push the tiller lock up to release.
Always ensure the tiller lock is
disengaged when driving the scooter.
Always check the tiller moves and turns
freely before driving.
Battery Gauge.
The LEDs will illuminate to show the amount of
power remaining in the batteries. The more LEDs
are lit, the more power is remaining. When only the
three leftmost LEDs are lit, then the batteries should
be recharged.
The remaining power indicated by the battery gauge
will vary by the driving time incurred and how you
drive. Repeated starting, stopping and climbing will

CMS Electric Scooter Page 6 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
consume power more quickly. The gauge is shown
previously.
If the blue status LED located in centre of the gauge
is illuminated solidly then the scooter is functioning
normally.
If the scooter is beeping, this means the scooter has
encountered a problem. The scooter will beep a
number of times then pause. Count the number of
beeps to determine the problem.
If you experience any beep sequences first restart
the scooter, ensuring the wigwag paddle is
released. If this does not remedy the problem
recharge the batteries.
If the error persists contact your dealer.
Attention
You should recharge the batteries
after each use to ensure maximum
range. Read the Battery Charging
section in the handbook before use.
Circuit Breaker ( Arrowed Below) . The circuit
breaker may trip when the scooter is under
excessive load or when travelling on steep
inclines. It will be more prone to tripping when
the scooter is low on battery charge. Under
normal conditions the circuit breaker button will
protrude by 2mm –3mm. If the circuit breaker
has tripped the button will protrude by 7mm. To
reset the circuit breaker, push the button in and
the scooter should operate as normal.
Freewheel Lever
The motor can be disengaged (put in to freewheel)
to allow the scooter to be pushed.
Push the lever forward to engage freewheel mode.
Pull the lever back to engage drive mode.
Warning
The lever should only be set to
FREEWHEEL when on flat ground and
unoccupied by the user. Otherwise,
there is a risk of damage or injury.

CMS Electric Scooter Page 7 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
Tiller Adjustment
The tiller can be adjusted in to many different
positions to suit each user. To adjust follow the
steps below:
1. Hold the tiller securely with your hand (see 1
on photo) to prevent the tiller from falling.
2. Fully slacken the knob (see 2 on the photo)
so the tiller can move.
3. Using the other hand, reposition the tiller as
required then retighten the knob to secure.
5. DRIVING ON THE ROAD
Starting and Driving
1. Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly
and the tiller lock is disengaged.
3. Fold down the armrests so you can rest your
arms on them.
4. Switch the key ignition on.
5. Check the battery gauge to check there is
enough power for your journey. If you have any
doubt about the remaining power, recharge the
battery pack before use.
6. Set the speed dial to a position you feel safe and
comfortable with.
7. Check the wigwag paddle and automatic brake
work correctly.
8. Before driving, check the environment around
you is safe for you to drive.
Warning
Be careful whilst driving in heavy traffic
or crowded areas. Whilst reversing the
vehicle, be aware of people or objects
behind you.
Stopping
1. Release the wigwag paddle completely. The
vehicle will automatically brake and stop.
2. Switch the scooter off at the key ignition and pull
out the key.
Stopping distance will vary with speed
so begin braking as early as possible.
Always park on flat ground, switch off
and remove the key before
dismounting.
1
2

CMS Electric Scooter Page 8 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
6. BATTERY CHARGING AND CARE
The battery pack can be charged either when it is
installed or removed from the scooter.
To Charge
1. Switch the key ignition off.
2. Plug the charger’s power cord in to the mains.
3. If required, remove the battery pack (see next
section for details)
4. Pull the end of the rubber cover on the battery
pack (1 –as shown in photo). Then connect the
charger’s round plug in to the charging socket
(2)
5. Switch on the plug socket at the mains.
The battery pack can be charged on-board the
scooter (as shown above). Alternatively, the battery
pack can be removed from the scooter and the
battery pack can be charged away from the scooter.
To Remove the Battery Pack
1. Switch the scooter off at the ignition.
2. Lift the scooter battery pack up by the
handle (see below).
To Install the Battery Pack.
1. Remove the charger from the battery pack.
2. Drop the battery pack in to the void on the
scooter.
3. Press down lightly on the battery pack to
ensure it is securely installed.
Charger Light
The charger light will illuminate orange to
indicate the batteries are charging. The charging
duration is about 8 hours, however a 12 hour
charge is recommended for optimum
performance. The orange light will turn green
when charging is complete.
Ensure that the charger is removed from
the mains and the scooter or battery pack
after charging. Failure to do this may
flatten the battery.
Do not remove the battery pack whilst
the scooter is switched on.

CMS Electric Scooter Page 9 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
Suggestions
1. Do not disconnect the charger cord
until charging is completed and the
light is lit Green.
2. When fully charged the battery
charger will still trickle charge the
battery for optimum range.
3. Even when not in use, the scooter
should be charged at least every week
to ensure battery longevity.
4. Ambient temperature will effect
charging time. Charging time will be
longer in cold environments.
5. The batteries carry a 1 year warranty
which covers manufacturing defects
only. It does not cover battery faults
as result of not following the
guidelines herein.
Warning
1. Only use the charger supplied with the
scooter. Using the wrong type of
charger may cause damage. Never
disassemble or modify the scooter.
2. Always charge the scooter in a well
ventilated space. Avoid direct sunlight
or contact with water and moisture.
3. Do not charge or operate the scooter
in temperatures below -10ºC or above
50ºC. Do not expose the battery pack
to these temperatures.
About the Battery Pack
The battery pack contains two 12V 12ah
batteries. The batteries are sealed lead acid type
and are maintenance free and are non-spillable.
They are fitted with spade terminals.
The batteries require charging every week to
ensure battery longevity.
The batteries supplied as standard with the
battery pack are classified as safe for air
transport under IATA special provision A67.
Warning
If battery pack loses contact with the
scooter during operation switch the key
ignition off, re-insert the battery pack
and switch the ignition back on.
Battery Care
1. You should recharge the batteries after each
time the scooter is used to ensure maximum
battery range. The batteries should be
charged at least once a week even if the
scooter is not used.
2. After charging or replacing a new battery,
drive the scooter for a short period to
ensure battery capacity is sufficient.
3. In cold environments, the battery may
respond more slowly and range will be
reduced.
4. When driving on a gradient, the battery
gauge will fluctuate. This is a normal
occurrence.
5. Battery range is reduced when driving up
gradients or on rough terrain, as the scooter
uses more power.
6. The batteries should not be charged for
more than 24 hours.
Battery Replacement
It is natural for the battery capacity to reduce with
time, even if the battery is charged as directed
above. When the battery range is about half of its
peak performance we recommend that the batteries
are changed. Continuing to use an old battery will
result in a rapid reduction in the range of the
scooter and can cause excessive wear and tear on
other parts of the scooter.

CMS Electric Scooter Page 10 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
7. INSPECTION AND MAINTENANCE
7.1 Weekly Checking
Check the following items weekly or before driving.
If you find anything abnormal contact your dealer
for further inspection or advice.
Tiller. Ensure it is not loose and can turn
smoothly
Speed control dial. Ensure it adjusts freely.
Wigwag paddle. Ensure scooter moves when
lever is pressed, and stops when lever released.
Motor. Check for any abnormal noise and
electromagnetic brakes work correctly.
Freewheel Lever. Ensure it works correctly.
Seat. Ensure is swivels and locks easily.
Tyres. Check tyre tread depth and for any signs
of damage such as cracking.
7.2 Service Record
To ensure your scooter is correctly serviced take it
to your dealer for regular servicing. We recommend
that scooters are serviced at least annually, and
your dealer may charge a fee for this.
A copy of the service record is at the back of this
handbook.
Even if the scooter has not been used, it
should still be serviced annually.
7.3 Battery Pack and Tyres
For information on the battery pack, please
read section 6 on Battery Charging and Care.
Tyre condition will be affected by how you drive
the scooter and what terrain it is driven on.
The scooter comes with solid tyres which are
puncture proof, so there is no need to check
tyre pressure.
7.4 Cleaning
The scooter should be cleaned periodically,
especially if you tend to drive on sand, gravel or
in other adverse environments.
Use a soft, wrung dry cloth to keep your
scooter clean and dust free. Use a damp cloth
and mild detergent to clean the scooter.
Warning
Do not use a hose pipe or splash
water directly on to the scooter.
Do not use petrol, solvents or
vaporising solutions as these many
damage body panels. Do not use wax
Ensure the charger is unplugged and
the scooter switched off before
cleaning the scooter.
7.5 Storage
Ensure the scooter is stored with the seat set in
the forward position, the scooter switched off
with the battery pack removed and charger
disconnected.
Store the scooter in environments which
are free from direct sunlight and water or
moisture.
7.6 Moving About
1. Switch off the scooter using the ignition key
and dismount from the scooter.
2. Lift the scooter by the chassis only.
3. For your safety ask for help if required. You will
need two or more people when moving or
lifting the scooter as a whole.
Never lift the scooter by the bumpers or
body panels, as this can cause injury or
damage.

CMS Electric Scooter Page 11 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
7.7 Disassembling the Scooter
The scooter can be disassembled in to five parts for
easy transportation and/or storage. The component
weights are as follows:
Seat with arms 11kg (24lb)
Rear section 10.1kg (22lb) CMS001 or
11.9kg (26lb) CMS002
Front section 15.9kg (35lb) CMS001 or
18.1kg (40lb) CMS002
Basket and charger 1kg (2lb)
Batteries 9.7kg (22lb) CMS001 or 14.2kg
(31lb) CMS002
1. Lift the basket up to remove it from the front
tiller.
2. Remove the seat. First, push the seat swivel
lever forward. Then pull up on the seat whilst
rotating the seat.
3. Remove the Battery Pack. Pull up on the
battery pack handle to remove.
4. Separate the front and rear sections. Press
down on the handle of the rear section (1)
whilst pulling up using the lever (2) on the
front section.
5. Lower the tiller on the front section. Turn the
tiller adjustment knob to loosen then lower
the tiller. Turn the tiller slightly so the tiller
will fold flat without hitting the seat post.

CMS Electric Scooter Page 12 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
7.8 Assembling the Scooter
Use the procedure below to assemble the scooter:
1. Raise the tiller on the front section. Turn the
tiller adjustment knob (1) towards the rear of
the scooter and then lift up the tiller (2) to the
required position. Secure the tiller by turning
the knob towards the front of the scooter.
2. Connect the front and rear sections together.
Hold the back of the rear section and lift the
front section in to place using the lever. Then
release the rear section, and lower the front
section with the lever. Release the lever and
ensure the sections are securely linked.
3. Drop the battery pack in to the void in the
scooter. Press lightly on the top of the battery
pack to ensure the battery pack is fully
installed.
4. Insert the seat in to the seat post. Push the seat
lever forward, and swivel the seat until it locks
in position.
5. Place the basket on to the front of the tiller.

CMS Electric Scooter Page 13 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
6. TROUBLESHOOTING
The troubleshooting guide is also featured on
page 1 of the Owner’s Handbook.
Problem: Scooter will not switch on
Symptoms:
Batteries not connected
Circuit breaker has
tripped
Rear and front sections
not connected
Remedy:
Check batteries connected
Push circuit breaker to
reset
Check connection on
front-to-rear loom
Problem: Scooter will switch on but will not run
Symptoms:
Flat batteries
Charger plugged in
Motor in freewheel mode
Remedy:
Recharge battery
Unplug charger from
scooter
Push back freewheel lever
Problem: Scooter appears slow
Symptoms:
Flat batteries
Speed setting slow
Remedy:
Recharge battery
Turn up speed dial
Problem: Seat moves whilst in use
Symptoms:
Seat not locked in position
Remedy:
Slowly rotate the seat
until it drops in place and
is secure.
Problem: Tiller appears loose or will not swivel freely
Symptoms:
Tiller adjustment knob
loose
Tiller Lock Applied
Remedy:
Tighten tiller adjustment
knob
Release Tiller Lock
Problem: Horn sounds involuntarily / automatically
Symptoms:
The scooter has
diagnosed a fault
Remedy:
Ensure the wigwag paddle
is released and switch the
scooter off and on.
Recharge batteries if error
persists.
7. SPECIFICATION
Model Reference
CMS001
CMS002
Dimension
(L x W x H)
102cm x 56cm x 91cm
40” x 22” x 36”
Total Weight
(see below for weights
of component parts)
47.6kg
105lb
56.5kg
124lb
Propulsion motor
220W / 0.3hp
Battery
12ah 12V x
2
20ah 12V x
2
Charger
24V 2A
Controller Type
PG Drives S-Drive 45A
Front Tyre
163 x 50 solid
Rear Tyre
185 x 70 solid
Top Speed (Forward)
6.4kph / 4.0mph
Reverse
4.0kph / 2.5mph
Climbing angle
Up to 8
Maximum
Cruising range (see
note)
13-16km /
8-10 mile
19km / 12
mile
Min. turning radius
140cm / 55”
Ground clearance
4cm / 1.5”
Kerb climbing ability
4cm / 1.5”
Obstacle climbing
ability
4cm / 1.5”
Max. Weight Capacity
136kg / 21 stone
Weights of Component Parts
The approximate weights of the major component
parts for the 4-wheel scooter are below:
Seat with arms 11kg (24lb)
Rear section 10.1kg (22lb) CMS001 or
11.9kg (26lb) CMS002
Front section 15.9kg (35lb) CMS001 or
18.1kg (40lb) CMS002
Basket and charger 1kg (2lb)
Batteries 9.7kg (22lb) CMS001 or 14.2kg
(31lb) CMS002

CMS Electric Scooter Page 14 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
Remark: The manufacturer reserves the right
to modify the specification if necessary. The
final specification is subject to the individual
scooter you purchase from your dealer.
Note:
Maximum driving distance is based on an ambient
temperature of 20 ºC, a 75kg driver and a brand
new fully charged battery by a constant driving
speed at 6 km/h with 70% battery power
discharged.
The scooter is classed as a type A vehicle as defined
by EN 12184.
8. WARRANTY
There is a comprehensive one-year warranty from
the date on which your new scooter is delivered.
The warranty covers the scooter for repairs or
replacement during this period. For full warranty
conditions or to make a warranty claim, contact
your dealer from whom you purchased the scooter.
1. Any work or replacement part installation must
be carried out by an authorized dealer / service
agent.
2. To apply the warranty should your scooter
require attention please contact the designated
service agent listed above.
3. Should any part of the scooter require repair or
full or part replacement, as a result of a
manufacturing or material defect within twelve
months of receiving the scooter, replacement
parts will be supplied free of charge.
Note: This guarantee is not transferable
4. Any repaired or replaced parts will be covered
by this warranty for the balance of the warranty
period on the scooter.
5. Consumable items supplied will not generally be
covered during the normal warranty period
unless such items require repair or replacement
clearly as a direct result of a manufacturing or
material defect.
Such items include (among others):
upholstery, tyres and batteries.
6. The above warranty conditions apply to brand
new scooter purchased at the full retail price. If
you are unsure whether your scooter is covered,
check with the service agent.
7. Under normal circumstances, no responsibility
will be accepted where the scooter has failed as
a direct result of:
a) The scooter or part not having been
maintained in accordance with the
manufacturer’s recommendations.
b) Failure to use the manufacturer’s specified
parts
c) The scooter or part having been damaged
due to neglect, accident or improper use
d) The scooter or part having been altered
from the manufacturer’s specifications or
repairs having been attempted before the
service agent is notified
Please note your local service agent’s contact details
in the previous box. In the event of your scooter
requiring attention, contact them and give all
relevant details so they can act quickly.
The manufacturer reserves the right to alter without
notice any weights, measurements or other
technical data shown in this manual. All figures,
measurements and capacities shown in this manual
are approximate and do not constitute
specifications.

CMS Electric Scooter Page 15 of 16 Owner’s Handbook (Code: CMS_IFU 05/18)
Appendix A: Service Record
YEAR
1
2
3
4
5
YEAR
1
2
3
4
5
Service Dates
Service Dates
Controller
Upholstery
On/off switch
Seat
Control Lever
Back
Braking
Armrests
Recharge point
Electrics
Batteries
Connections
condition
Levels
Lights
Connections
Test run
Discharge test
Forwards
Wheels and
Tyres
Reverse
Wear
Emergency stop
Pressure
Left turn
Bearings
Right turn
Wheel nuts
Slope test
Motors
Over obstacles
Wiring
List Items repaired
Noise
Connections
Brake
Brushes
Chassis
Condition
Steering