Drive Stingray User manual

12 Harbor Park Drive, Port Washington, NY 11050
Toll Free: 877-224-0946 • 516-998-4600
Website: www.drivemedical.com
OWNERS MANUAL & INSTRUCTIONS

TABLE OF CONTENTS
PREFACE & INTRODUCTION 3
SAFETY NOTICE 4
Before Driving
While Driving
Labeling
EMI
PARTS INTRODUCTION 10
Parts Description
OPERATION 11
Control Panel
How to Operate Your Scooter
How To Set To Freewheel Mode
DRIVING ON THE ROAD 15
BATTERY CHARGING AND CARE 17
Charging The Battery
Charger
Battery
INSPECTION AND MAINTENANCE 21
Daily Checking
Regular Checking Record
Battery, Fuse and Tire
Maintenance
Storage
Moving About
Disassembling The Scooter For Transportation
Assembling The Scooter
TROUBLE SHOOTING 27
SPECIFICTION 28
WARRANTY 29

3
PREFACE AND INTRODUCTION
Please carefully read this owner’s manual before using the vehicle. Improper use of the
vehicle could result in harm, injury or traffic accidents. To ensure that you get the most
from your scooter, please read this owner’s manual before using.
• This owner’s manual includes operation instructions for every aspect of the
vehicle, assembly instructions, as well as instructions for how to deal with
possible accidents.
• The symbols used in this manual are explained overleaf:
• This manual includes a repair and maintenance record chart and warranty
information. Please keep it in a safe place or in the scooter.
• If someone else uses the scooter make sure that you provide him or her with
this owners handbook for his or her consideration.
• As designs change some illustrations and pictures in the manual may not
correspond to the vehicle that you purchased. We reserve the right to make
design modifications.
The Stingray series of scooters have been designed and manufactured to provide a
comfortable and secure yet affordable solution for some mobility requirements.
WARNING Improper usage could result in serious injury or death.
ATTENTION Improper usage could lead to injury and/or damage to your
scooter.
SUGGESTION Follow these instructions to keep your vehicle in a good operating
order.

4
SAFETY NOTICE
Before Driving
The user needs to be familiar with the usage and operation of this vehicle before driving.
Therefore, please follow the recommendations in this safety notice.
THE SAME TRAFFIC RULES APPLY TO THE USE OF THIS VEHICLE AS
APPLY TO PEDESTRIANS
• For your safety, please follow the rules that apply to pedestrians.
• Ride on the pavement and pedestrian areas only, never ride on motorways or dual
carriageways. Only use to cross to the other side of the pavement.
• Be aware of traffic when crossing roads.
• Be extremely cautious when driving your scooter on busy streets or in shopping
malls.
• Please do not drive your scooter after consuming alcohol or when you are tired.
• Please be careful when driving your scooter in low light. It has not been designed for
use at night.
PRACTICE OPERATING YOUR VEHICLE
Before using the scooter in busy or potentially dangerous areas, familiarize yourself
with the operation of your scooter. Please practice in a wide and open area like a park.
In order to avoid accidents with your scooter while driving, please bare in mind driving
motions, such as accelerating, stopping, turning, reversing, up-and down ramps.
• Please turn the speed dial to minimum value for your initial practice.
• Only use higher speed setting when you are confident that you can easily operate and
control your scooter.
THE SCOOTER IS ONLY TO BE USED BY ONE PERSON AT A TIME
• Do not carry passengers on your scooter (including children)
DO NOT USE THIS VEHICLE TO CARRY OR HAUL GOODS
• The maximum weight can be carried is 250 lbs. (including occupant and any goods).
Refer to “MAX LOAD WEIGHT” in “SPECIFICATION”
• Maximum loading weight for basket is 7lbs (3kg).

5
SAFETY NOTICE
WHILE DRIVING
• Please carry out daily inspections.
• Refer to the section entitled “DAILY CHECKING”
• Do not move your body out of the vehicle while moving
• Such action may cause you to loose balance and risk injury from falling.
• Pay attention that your clothes do not tangle in the wheels.
DO NOT USE YOUR VEHICLE UNDER THE CIRCUMSTANCES BELOW.
• On roads with heavy traffic or roads that are muddy, gravely, bumpy, narrow, snowed
over, icy, or paths not guarded by any fence or hedge. Keep away from places where you
might get the wheels stuck.
• Do not drive at night or when it is raining, snowing, misty, or windy.
• Do not drive your vehicle in an “S” pattern or make erratic turnings.
• Do not take the scooter onto escalators.
• UNDER NO CIRCUMSTANCES SHOULD THE SCOOTER BE USED AS A SEAT IN A MOTOR
VEHICLE (E.G. CARS, BUSES, TRAINS, ETC).
ABOUT MOBILE PHONES AND OTHER ELECTRICAL EQUIPMENT
• Do not use a mobile phone or other wireless communication devices while driving.
• Always switch off the scooter and remove the ignition key before using a mobile phone.
• Do not charge the mobile phone or any other electrical devices from your scooter’s battery.
AUTOMATIC POWER SHUT DOWN
• In order to avoid accidental battery run down, your scooter is equipped with an automatic
power shut down facility. If the scooter is switched on, but remains undisturbed for a
period of thirty minutes it will automatically turn off. Should this occur, simply switch your
scooter off and back on and it will be ready to use once again.
RAMPS, INCLINES AND DROPS
• Do not drive onto steep ramps greater than the specified gradient. Refer to the section
entitled “CLIMBING ANGLE” in “SPECIFICATION”
• Always use a low speed setting when ascending or descending a gradient.
• Do not drive on roads with large drops or potholes. Refer to the section entitled “MAX.
GROUND CLEARANCE” in “SPECIFICATION”.
• Do not cross water gutters where the width is too big and where there is a risk of getting
the wheels stuck.
• Please slow down when driving on gradients.
• Do not make sudden turns when driving on gravel roads or ramps.
• Always lean forward when climbing a steep gradient.

6
SAFETY NOTICE
WARNING!
• Do not set in the freewheel mode when driving on a gradient.
• Always re-engage the anti-freewheel device before use. Failure to do so may result in
injury.
• To protect your safety, the power will automatically cut off and electromagnetic brake
system will activate while you are driving down a steep gradient (over 8º). This will
limit the speed to a safe level. Turn the power on again to re-start your scooter.
• Maximum User Weight Limit
Refer to section entitled “MAX. LOAD WEIGHT” in “SPECIFICATION”. Overloading
past the weight limit may lead to damage of your scooter or cause it to malfunction
and will endanger your safety. The warranty does not cover this type of damage.

7
SAFETY NOTICE
LABELING
Please carefully read all labels on the scooter before driving it.
For your future reference, do not remove them.
WARNING
Radio waves may affect scooter control.
Radio wave sources, such as radio stations, amateur radio (HAM) transmitters, two-way radios, and
cellular phones, can affect powered motorized scooters. Following the warning listed below should
reduce the chance of unintended brake release or powered scooter movement which could result in
serious injury.
1. Do not turn ON hand-held personal communication devices, such as citizens band (CB) radios and
cellular phones, while the powered scooter is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming close to
them.
3. If unintended movement or brake release occurs, turn the powered scooter OFF as soon as it is
safe.
4. Be aware that adding accessories or components, or modifying the powered scooter, may make it
more susceptible to interference from radio wave sources. (Note: There is no easy way to evaluate
their effect on powered scooter.)
5. Report all incidents of unintended movement or brake release to the powered scooter
manufacturer, and note whether there is a radio wave source nearby.
FIGURE 1. MAXIMUM RECOMMENDED INCLINE ANGLES
WARNING
• Please hold the tiller before
loosening the tiller adjustment knob.
• Before lifting or driving the scooter
make certain the tiller adjustment
knob is fully tightened.
• Never attempt to adjust the tiller
while the scooter is motion.
WARNING
• Never operate the freewheel lever
while LEVER seated on the scooter
or on an incline!
OPERATION OF THE FREEWHEEL
LEVERmode
• Always pull UP FIRMLY for
freewheel mode
• Always push DOWN FIRMLY for
drive mode
WARNING
READ OWNER’S
MANUAL AND CHARGE
BATTERY BEFORE
OPERATING
Do not exceed recommended
Inclines and weight limits.
WARNING
DISCONNECT BEFORE
SEPERATING FRAME
REFER TO
OPERATORS
MANUAL FOR
INFORMATION

8
SAFETY NOTICE
EMI
This portion of the content will provide the user with basic information that describes the
problems with EMI, known sources of EMI, protective measures either to lessen the
possibility or exposure or to minimize the degree of exposure, and suggested action should
unexpected or erratic movement occur.
CAUTION: It is very important that you read this information regarding the possible
effects of electromagnetic interference on your electric SCOOTER.
ELECTROMAGNETIC INTERFERENCE (EMI) FROM
RADIO WAVE SOURCES
Powered vehicle may be susceptible to electromagnetic interference (EMI), which is
interfering electromagnetic energy (EM) emitted from sources such as radio stations, TV
stations, amateur radio (HAM) transmitters, two-way radios, and mobile phones. The
interference (from radio wave sources) can cause the powered scooter to release its brakes,
move by itself, or move in unintended directions. It can also permanently damage the
powered scooter’s control system. The intensity of the interfering EM energy can be
measured in volts per meter (V/m). Each powered scooter can resist EMI up to a certain
intensity. This is called its “immunity level”. The higher the immunity level, the greater the
protection. At this time, current technology is capable of achieving at least a 20 V/m
immunity level, which would provide useful protection from the more common sources of
radiated EMI. This powered scooter model as shipped, with no further modification, has an
immunity level of 20 V/m without any accessories.
There are a number of sources of relatively intense electromagnetic fields in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not apparent
and exposure is unavoidable. However, we believe that by following the warning listed
below, your risk to EMI will be minimized.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers ( transmitter -receivers with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, “ walkie
talkie”, security, fire, and police transceivers, cellular telephones and other personal
communication devices.
NOTE: Some mobile telephones and similar transmit signal while they are ON, even when
not being used.
2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances and taxis. These usually have the antenna mounted on the outside of the
scooter.

9
SAFETY NOTICE
3. Long-range transmitters and transceivers, such as commercial broadcast transmitter
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
NOTE: Other types of hand-held devices, such as cordless phones, laptop computers,
AM/FM radios, TV sets, CD player, and cassette players, and small appliances, such as
electric shavers and hair dryers, so far as we know, are not likely to cause EMI problems to
your powered scooter.
POWERED VEHICLE ELECTROMAGNETIC INTERFERENCE (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the transmitting
antenna (source), the EM fields from hand-held radio wave sources ( transceivers ) are of
special concern. It is possible to unintentionally bring high levels of EM energy very close
to the control system of powerchair while using these devices. This can affect powered
vehicle movement and braking. Therefore, the warnings listed below are recommended to
prevent possible interference with the control system of the powered scooter.
WARNINGS
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur
radio (HAM) transmitters, two-way radios, and mobile phones can affect powered scooter
and motorized scooter. Following the warnings listed below should reduce the chance of
unintended brake release or powered scooter movement, which could result in serious
injury.
1. Do not operate hand-held transceivers-receivers), such as citizens band (CB) radios, or
turn ON personal communication devices, such as cellular phones, while the powered
vehicle is turned ON;
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming
close to them;
3. If unintended movement or brake release occurs, turn the powered vehicle OFF as soon
as it is safe;
4. Be aware that adding accessories or components, or modifying the powered vehicle, may
make it more susceptible to EMI ( Note: There is no easy way to evaluated their effect on the
overall immunity of the powered vehicle),
5. Report all incidents of unintended movement or brake release to the powered vehicle
manufacturer, and note whether there is a source of EMI nearby,
IMPORTANT INFORMATION
1. 20 Volts per meter (V/m) is a generally achievable and useful immunity level against EMI
(the higher the level, the greater the protection),
2. This product has an immunity level of 20 V/m without any accessories and connected
to it.

10
PARTS INTRODUCTION
PARTS DESCRIPTION
1. Speed Dial
2. Charger Socket Cover
3. Basket
4. Tiller
5. Tiller Adjustment Bolt
6. Arm Rest
7. Seat Post
8. Rear Reflector
9. Freewheel Mode Lever
10. Anti-tip wheels
16
3
5
42
7
810
9

11
OPERATION
CONTROL PANEL
1. Speed Dial
2. Horn Button
3. Speed Control Lever
4. Battery Indicator
5. Power Switch
6. Power Eye
HOW TO OPERATE YOUR SCOOTER
Power switch
• To switch the power on, turn the key clockwise in the ignition. The power eye should
illuminate.
• To switch the power off, turn the key counter clockwise. The power eye should switch
off and the key can be removed if required.
Speed Dial
Turn the speed dial to determine the maximum
speed of the scooter. Turn the dial clockwise to
increase the speed setting and turn the dial
counter clockwise to decrease the speed
setting. Slowest setting fastest setting.
Moving and Braking
• Push the right-hand side speed control lever forwards with your right thumb and the
scooter will move forward.
• Push the left-hand side speed control lever forwards with your left thumb and the
scooter will move backward.
• To brake, release the speed control lever which will return to neutral and activate the
electromagnetic brake automatically .This will bring the scooter to a prompt stop.
• The speed control lever allows you to control the speed of the scooter up to a maximum
speed determined by the Speed Dial .The further the speed control lever is deflected, the
faster the scooter will go.
4
1
2
3
5
Slowest
Setting
Fastest
Setting
6

12
OPERATION
Horn Button
Press the horn button to sound the horn. Release the button
Braking
Electro-magnetic brake: Release the speed control lever will be activated automatically, and
the scooter will stop.
WARNING When on a gradient NEVER set the vehicle to the freewheel
be applied. This may result in injury or damage.
Seat
• The seat can be rotated and locked in position at 45º.
• Push the seat adjustment lever forward and swivel seat.
• Release the lever, and then continue swiveling the seat it locks in position.
ATTENTION Return the seat to the forward position before driving.

13
OPERATION
BATTERY INDICATOR
• The battery indicator on the tiller console uses a
color code to indicate the approximate power
remaining in your batteries. Green indicates
(40°-100%) capacity, yellow a draining charge
(10°-30%),and red indicates that an immediate
recharge is necessary.
• The remaining power suggested by the battery
indicator will vary by the actual driving time
incurred and how you drive. Repeated starting,
stopping, climbing will consume the power more
quickly.
SUGGESTION
1. You should recharge the batteries after each time the vehicle is used to ensure maximum
range. The batteries should be charged up at least once a week even if the scooter is not
used.
2. After charging or replacing a new battery, drive the vehicle for 2-3 minutes to make sure
the battery capacity is sufficient.
3. In wintertime, the battery may respond more slowly and the battery range may be
reduced.
4. When driving on a gradient, the battery indicator gauge may fluctuate. This is a normal
phenomenon.
5. Even if the battery is used properly, it is natural for the battery’s capacity to reduce with
time, which results in reduced battery range compared to a brand new battery. Therefore,
when you find the battery’s range is about only 50% of the range when the batteries were
new, it is time to replace the batteries. Please see your dealer about replacement
batteries. If you continue to use the old battery when it should be replaced, it could lead
to a rapid decline in performance.
6. The battery range will be reduced when driving frequently on a slope or rough terrain, as
this leads to greater consumption of power.
7. The batteries have a twelve-month warranty covering manufacturing defects. This
warranty does not cover faults due to incorrect battery recharging.

14
OPERATION
HOW TO SET TO FREEWHEEL MODE
• Engaged Mode (Fig. 4.1): Push the lever down completely, the scooter can be driven by
motor power.
• Freewheel Mode (Fig 4.2): Lift the lever up completely, the scooter can be moved
manually.
Fig 4.1 Engaged Mode Fig 4.2 Freewheel Mode
WARNING Never operate the freewheel level while seated on the scooter or on an incline.
TILLER ADJUSTMENT
• The tiller can be adjusted in to many different positions to suit each driver. The tiller can
be adjusted by following the steps below.
1. Loosen the knob to adjust the tiller to positions you want. (Fig.4.3)
2. Once decide the position, tighten the knob to secure the tiller. (Fig.4.4)
Fig 4.3 Fig 4.4

15
OPERATING YOUR STINGRAY
STARTING AND DRIVING
1. Make sure the seat is installed properly.
2. Make sure the tiller has been secured properly.
3. Fold down the armrests so you can rest your arms on them.
4. Turn the power switch to “ON”.
5. Check battery indicator to see whether there is enough power for your journey. If you
have any doubt about the remaining power, please recharge the batteries before
departure.
6. Set the speed dial to a position you feel safe and comfortable with.
7. Check the forward/reverse speed lever works correctly.
8. Make sure the electromagnetic brake works correctly.
9. Before driving, ensure it is safe to do so in the environment around you.
ATTENTION
1. Do not push both RH & LH sides of the speed control lever simultaneously. This might
leave you unable to control your scooter.
2. Do not turn the power switch to OFF while driving as this will lead to an emergency
stop and possible risk of accident and injury.
3. Do not set to the highest speeds while driving indoors.
4. Do not adjust the speed dial while driving, a sudden change in speed may cause
danger to you and others, and may cause damage to your scooter.
5. Do not place magnetic devices near the area of the operation handle as this could
affect the safe operation of your scooter.
6. Do be careful while driving in heavy traffic or crowded areas.
7. While reversing the vehicle, beware of people or objects behind you.
STOPPING
1. Release the speed control lever completely. The vehicle will naturally brake and stop.
2. Turn the scooter off at the key. Then pull out the key.
ATTENTION
• The stopping distance will vary with your forward / reverse speed. Therefore please
begin braking as early as you can.
• While parking your scooter, be sure to park on flat ground and then turn the power to
“OFF” before you get off.

16
OPERATING YOUR STINGRAY
MAIN CIRCUIT BREAKER ( RESET BUTTON )
When the voltage in your scooter’s batteries becomes low or the scooter is heavily strained
because of excessive loads or steep inclines, the main circuit breaker may trip to protect the
motor and electronics from damage.
The location of the circuit breaker is
shown by the arrow on the photograph
(left).
If the circuit breaker is activated simply push the black button back in to reset the circuit
breaker. Please note the normal position of the circuit breaker button as a point of reference
.The button protrudes by 2-3 mm when operating normally, and protrudes by 7-8 mm when
the circuit breaker has activated.

17
BATTERY CHARGING AND CARE
CHARGING THE BATTERY
Follow the procedure below step by step:
1. Turn the power switch to (OFF).
2. Connect the charger’s power cord into the power outlet.
3. Open the charging rubber cover on the rear shroud. Then connect the charger’s round
plug to the charging socket.
4. Switch the charger on.
5. Both the charger’s red and orange LEDs will be lit when charging. The charging duration
is about 10 hours. To ensure optimum performance a 12-14 hour charge is recommended.
6. Both the charger’s LEDs will be lit during the charging process. The orange LED will turn
green when charging is complete.
7. Turn off the charger, disconnect the power cord and the round plug from charger socket
on the scooter.

18
BATTERY CHARGING AND CARE
SUGGESTION
1. Do not disconnect the charger cord if charging is not completed. The battery life will be
seriously shortened or decayed if the battery is repeatedly used without being fully charged.
Therefore be sure to charge the battery fully every time.
2. Always complete the charging until the orange LED light turns green. NEVER stop
charging before it is complete.
3. When fully charged, the battery charger will still trickle charge the battery to ensure
optimum range.
4. If you do not use your scooter for a long time, it should be charged at least every week
to keep the battery in a fully usable condition.
5. The ambient temperature will affect charging time. Charging time will be longer in the
winter.
6. After charging, do not leave the charger socket plugged in to the scooter, as this will
cause a power drain on the scooter and temporarily reduce its range.
7. The batteries carry a twelve-month manufacturer's warranty. This warranty only covers
issues relating to manufacturing faults, and not faults relating to failure to recharge the
batteries as instructed above.
8. Should range or power problems arise, please charge your scooter for 24 hours
continually and then retry the scooter.
ATTENTION: Please follow the rules below to avoid accidents while charging.
1. Please use the 24V charger that comes with your scooter only, and recharge the battery
to its full capacity every time. You may damage the battery and scooter if you use a charger
which is not to the correct specification.
2. Never disassemble or modify the charger.
3. Please charge in a well-ventilated space where it is not directly exposed to the sunlight.
Do not charge in surroundings where it is humid or under rainfall and morning dews.
4. Do not charge in temperatures less than 14°F or higher than 122°F as the charger may
not work well and the batteries may become damaged.
WARNING
1. Keep away from flammable objects while charging as it may lead to fire or explosion of
battery.
2. Do not smoke while charging as the battery may release hydrogen gas. Always charge
your battery in a well-ventilated space.
3. Never connect or disconnect the plug or cord with wet hands while charging. Do not
connect or disconnect the plug or cord when they are wet, it may lead to electric shock.

19
BATTERY CHARGING AND CARE
CHARGER
Both the chargers red and orange LEDs will be switched ON during charging. The orange
LED will turn green when charging completed. It is recommended to leave the charger
plugged in for at least 1-2 hours after the green light has become illuminated. This process
may increase or maintain the performance of the batteries.
WARNING
• The fan inside the charger will be activated accordingly when you turn on the charger. If
the fan does not work when connected to the charger or the green light is not showing, DO
NOT use this charger. It may lead to overheating of the charger and cause a fire.
• There is a red LED present on the charger to illustrate operation. If this LED does not
illuminate the charger is faulty, please contact your dealer.
BATTERY
• Do not expose the battery to temperatures below 50°F or above 122°F when charging or
storing the vehicle. Being out of the above temperature range can cause the battery either
to freeze or over heat. This will damage the batteries and shorten their life.
• These batteries are maintenance free and there is no need to inspect the battery liquid or
refill with water.
• You are required to recharge the batteries on a regular basis. Even if the scooter is stood
idle, you should charge the batteries at least once a week.
WARNING Do not open the battery sealed cap at any time.
BATTERIES
• Your scooter is powered by two deep cycle sealed lead-acid batteries.
• The batteries supplied with the scooter are 12V12AH batteries.
CHARGING THE BATTERY
Using the charger supplied with the scooter, the charging duration is about 8 hours.
However to ensure optimum performance we recommended a 12-hour charge. We also
recommend that the batteries are not charged for more than 24 hours.

20
BATTERY CHARGING AND CARE
CLEANING THE BATTERY
If water, battery acid, dust or other substances contaminate the batteries, they will
discharge quickly. The batteries supplied with the scooter are sealed and as such are
maintenance free. Please follow the steps below to clean the battery.
1. Turn the scooter power switch to OFF.
2. Remove the seat and dust cover.
3. Remove the shroud.
4. Use a clean cloth to wipe off the soiled area.
5. Take out the battery.
6. Clean the battery with a clean cloth. If the terminal is covered by white powder, please
wipe it clean using warm water.
SUGGESTIONS
If necessary, ask for help from your dealer for advice about maintaining and replacing the
battery.
1. Make sure the terminals are installed properly and put the cover back on.
2. Do not use the battery to charge telecom equipment or other items.
3. Battery efficiency will vary with outside conditions, the driving distances will be shorter
in the winter. If the vehicle is not used for a long time, please charge the battery at least
every week.
4. Replace both batteries together.