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FAQs
Q. My harness has excess slack in shoulders and back, how do I adjust?
A. If your harness looks and feels to big, make sure you have the Shoulder Strap
adjuster to its smallest adjustment (near waistbelt). If the buckles are at this
setting already, consider sizing down your harness.
i. For example, if you bought the Large/Adult size harness, exchange it for
the Medium/B’s & G’s harness, even if you are an Adult. The
Medium/B’s & G’s still can fit, regardless of your age.
Q. My child/mother if 5ft, what size should I order?
A. Drop Support sizing is NOT based on Age, Weight, Height, or Clothing size,
except for the Children size harness. Size selection is based on the individual
Waist size and length of Torso. Do not select your size based on Age.
Q. My harness has a little ride-up, how can I adjust to fix the ride-up?
A. A little ride is fine, if it still provides support. Please refer to the video, “How to
Test the Fit”, in the Instructions section at www.dropsupports.com.
A. Please also ensure your waist belt rest either at Top of Belly, or Bottom of Belly.
Do not place waist belt on “potbelly”, as this will cause the waist to slip/ride-up.
A. Also Ensure the Chest Strap is Fed through the Chest Loop Guide, and not just
resting on top of the shoulder strap. (Refer back to Page 4, section 5)
Q. Will Drop Support work with individuals with G-Tubes or Dexcom diabetes sensor, or
other Medical apparatus located along the abdomen?
A. Yes. We recommend the waistbelt be placed above all medical apparatuses. To
assist with this, please consider the B’s & G’s size harness First, as these are
smaller fitting harness, regardless of your Torso Measurement. The Adult size
Drop Support can still be considered, just ensure the waistbelt can be adjusted to
sit above the Medical Apparatus, if not, then consider the B’s & G’s size.
Q. Can Drop Support be used in Pools, Showers, Beaches?
A. Yes. We recommend allowing the harness to Air dry, but it is safe to use around
any body of water.
Q. Can Drop Support be used on Elderly or assist with Transfers?
A. Yes. Drop Support is currently being used in these areas with much success.
Q. Can padding be added to my Drop Support Harness?
A. You can purchase seatbelt covers via Amazon, to add to your Drop Support
harness around the shoulder’s and rear support handle.