DVTEL Ioimage trk-101 User manual

trk-101
Installation Manual
Rev A5 March 2014
The contents of this guide may
not be reproduced or reprinted
in whole or in part without the
express written permission of
DVTEL, INC.
DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
The contents of this manual may not
be reproduced or reprinted in whole
or in part without the express written
permission of DVTEL, INC.


Table of Contents
i
Table of Contents
1. Document Information............................................................................................... v
2. Introduction .............................................................................................................. 1
2.1 Items Included in the Package ..................................................................................2
2.2 Hardware Description ...............................................................................................2
2.2.1 Power Connection Panel.......................................................................................2
2.2.2 Video Connection Panel........................................................................................4
3. Installing and Connecting the Unit.............................................................................. 5
3.1 Installing the Unit......................................................................................................5
3.1.1 Assembling the Unit in a Rack Mount Panel (Optional Accessory) ......................6
3.2 Connecting the Unit ..................................................................................................7
3.2.1 Grounding the Unit...............................................................................................7
3.2.2 Connecting the Unit to the Power Supply ............................................................7
3.2.3 Using the DNA Utility to Connect the Unit to the Network..................................8
3.2.4 Connecting the Video Source (Camera) to the Unit ...........................................11
3.2.5 Connecting the Analog Video Output to an Analog Device................................12
3.2.6 Connecting the Unit to Receive Alarms from External Devices (Alarm Inputs)..12
3.2.7 Connecting the Unit to Control an External Device (Using Relay Outputs)........12
3.3 Resetting the Unit ...................................................................................................13
3.3.1 Reset Using the RESET Button ............................................................................14
3.3.2 Reset by Removing the Power Supply ................................................................14
3.4 Solo Setup ...............................................................................................................14
3.5 Batch Solo Setup Recording ....................................................................................14
3.6 Noise Reduction ......................................................................................................14
3.7 Enhanced Detection Distance .................................................................................15
3.8 Improved Analytic Detection for Scenes with High Movement Activity ................15
3.9 Reduced False Alarms .............................................................................................16
Appendix ....................................................................................................................... 18
A.1. Technical Specifications ..........................................................................................19
A.2. Connecting Leads to a Spring Clamp Terminal Block..............................................21
A.3. Solo Setup Window.................................................................................................22
A.4. Batch Solo Setup Function ......................................................................................24
A.5. Troubleshooting......................................................................................................26
A.6. N/O to N/C Relay Configuration..............................................................................28
Contacting DVTEL........................................................................................................... 29

trk-101 Installation Manual
ii
List of Figures
Figure 1: trk-101 Unit..................................................................................................................1
Figure 2: trk-101 Unit Connectivity.............................................................................................1
Figure 3: trk-101 Power Connection Panel.................................................................................2
Figure 4: trk-101 Video Connection Panel..................................................................................4
Figure 5: trk-101 with Nuts Removed.........................................................................................6
Figure 6: Inserting Units into Rack Mount Panel........................................................................6
Figure 7: DNA Discovery Window..............................................................................................9
Figure 8: DNA Assign IP –Use DHCP Dialog Box ....................................................................9
Figure 9: DNA Assign IP –Static IP Dialog Box.......................................................................10
Figure 10: Login Window..........................................................................................................10
Figure 11: Web Interface Streaming Window...........................................................................11
Figure 12: Relay Contacts Schematic......................................................................................13
Figure 13: Setup > Analytics > Advanced Screen....................................................................15
Figure 14: Spring Clamp Terminal Block..................................................................................21
Figure 15: Connecting a Wire to a Terminal Block...................................................................21
Figure 16: Solo Setup Window.................................................................................................22

Document Information
iii
Revision History
Version
Date
Author
Comments
A1
April 2013
Alan Singer
First release.
A2-A3
Jan.-Feb. 2014
Alan Singer
Updated logos.
A4
Mar. 9, 2014
Alan Singer
Added Revision History. Added sections 3.5, 3.7,
3.8, and 3.9. Updated trk-101 photographs.
A5
Mar. 23, 2014
Alan Singer
Updated dimensions in Technical Specifications
table. Restored Solo Setup section.


Document Information
v
1. Document Information
Document Scope and Purpose
The purpose of this document is to provide instructions and installation procedures for physically
connecting the trk-101 unit. After completing the physical installation, additional setup and configurations
are required before video analysis and detection can commence.
For information on the unit setup and configuration, refer to the HTML Edition Units User’s Guide.
Note:
This document is intended for use by technical users who have a basic understanding of
CCTV camera/video equipment and LAN/WAN network connections.
Warning:
Installation must follow safety, standards, and electrical codes as well as the laws that
apply where the units are being installed.
Proprietary Rights and Non-Disclosure
This manual is delivered subject to the following restrictions and conditions:
This document contains proprietary information belonging to DVTEL, Inc. This information is
supplied solely for the purpose of assisting explicitly the licensee of the DVTEL units.
No part of this document contents may be used for any other purpose, disclosed to any third
party or reproduced by any means, electronic or mechanical, without the express prior written
permission of DVTEL, Inc.
Trademarks and Copyrights
This manual and its contents herein are owned by DVTEL, Inc. All rights reserved.
DVTEL, the DVTEL logo, ioimage, the ioimage logo, ioimage analytics, ioibox, ioicam, ioiware, ioiware
command center, ioiware setup, CP-2202-361P/N, IOI-XTRK-10D, IOI-XTRK-100D, trk1, trk10d, trk100,
trk100d, trk-101, trk200, trk4000d, trk8000, mmp100dn, sc1dn-S, sc1dn-S, XPVA-10D, and XPVA-100D are
trademarks of DVTEL, Inc.
Products and trademarks mentioned herein are for identification purposes only and may be registered
trademarks of their respective companies.
DVTEL, Inc. makes no representations whatsoever about any other products or trademarks mentioned in
the manual.
© DVTEL, Inc. 2014. All rights reserved.

trk-101 Installation Manual
vi
Disclaimer
Users of DVTEL products accept full responsibility for ensuring the suitability and considering the role of the
product detection capabilities and their limitation as they apply to their unique site requirements.
DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for the users’ intended use.
DVTEL, Inc. accepts no responsibility for improper use or incomplete security and safety measures.
Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or
to heed WARNINGS and CAUTIONS shall absolve DVTEL, Inc. and its agents from any resulting liability.
Specifications and information in this guide are subject to change without notice.
Document Conventions
WARNING and CAUTION notes are distributed throughout this document, whenever applicable, to alert
you of potentially hazardous situations. These may be hazards associated with a task or a procedure you
are carrying out or are about to carry out.
The following document conventions are used throughout this manual:
A Warning is a precautionary message that indicates a procedure or condition where
there are potential hazards of personal injury or death.
A Caution is a precautionary message that indicates a procedure or condition where
there are potential hazards of permanent damage to the equipment and or loss of
data.
A Note is useful information to prevent problems, help with successful installation, or
to provide additional understanding of the products and installation.
A Tip is information and best practices that are useful or provide some benefit for
installation and use of DVTEL products.
General Cautions and Warnings
This section contains information that indicates a procedure or condition where there are potential
hazards. These may be hazards associated with a task or procedure a user is carrying out or about to carry
out. WARNINGS and CAUTIONS are distributed throughout this document, whenever applicable, to alert
the user of potentially hazardous situations.
SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE.
Although the unit is designed and manufactured in compliance with all applicable safety standards, certain
hazards are present during the installation of this equipment.

Document Information
vii
To help ensure safety and to help reduce risk of injury or damage, observe the following:
Warning:
1. The unit cover is an essential part of the product. Do not open or remove this cover.
Never operate the unit without the cover in place. Operating the unit without the
cover in place poses a risk of fire and shock hazards.
2. To prevent injury or damage to the unit, do not insert any objects into the vents of
the unit.
3. Only qualified trained personnel should service and repair this equipment.
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient
temperature regulation to support the unit’s requirements (cooling/heating). Operating
temperature should be kept in the range 0° to 50°C (32° to 122°F), with no more than 90%
non-condensing humidity.

trk-101 Installation Manual
viii
Electrical Safety Notice and Warnings
Warning:
1. Read the installation instructions before you connect the unit to a power source.
2. Electrical safety should always be observed. All electrical connections must be
performed by a certified electrician.
3. Use the supplied power supply and protect against static electricity, ground
faults and power surges.
4. The unit uses a three-wire power cord to make sure that the product is properly
grounded when in use. The plug on this cord will only fit into a grounding-type
outlet. This is a safety feature. If the intended power outlet does not support three
prongs, one of which is a ground, contact an electrician to install the appropriate
outlet. NEVER remove or otherwise attempt to bypass the ground pin of the power
cord. Do not operate the unit in the absence of a suitably installed ground
conductor.
5. If you use an extension cord with this system, make sure that the total ampere
rating on the products plugged into the extension cord does not exceed the
extension cord ampere rating.
6. To avoid possible shock hazards or damaging the unit, assure that the positive and
negative of the power leads are properly connected to the terminal block connector
before plugging it into the unit or turning on the power source.
7. In the following situations, the electric power should be turned off immediately and
appropriate repairs, replacements or remedies should be taken if:
The power line or plug is damaged, frayed or shows heavy wear.
The unit has been physically crushed or deformed.
The unit has been exposed to water.
The unit has been exposed to, or shows signs of damage from, fire,
intense heat, heavy smoke, fumes, or vapors.
Electrical connections of the unit become abnormally hot or generate
smoke.
The unit has been dropped, damaged or shows signs of loose internal
parts.
The unit does not operate properly.

Document Information
ix
Minimizing EMI and RFI
When wires run for a significant distance in an electromagnetic field, electromagnetic interference (EMI)
can occur .Strong EMI (e.g. lightning or radio transmitters) can destroy the units and can pose an electrical
hazard by conducting power through lines and into the system. Poor quality or worn wiring can result in
radio frequency interference (RFI). To minimize the effects of EMI and RFI, consult your reseller.
Site Preparation
There are several requirements that should be properly addressed prior to installation at the site. The
following specifications are requirements for proper installation and operation of the unit:
Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system
outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure that the unit is free
from dust, dirt, smoke, particles, chemicals, smoke, water or water condensation, and exposure to
EMI.
Accessibility: The location used should allow easy access to unit connections and cables.
Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards,
such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit’s cables
or power cords.
Ample Air Circulation: Leave enough space around the unit to allow free air circulation.
Cabling Considerations: Units should be placed in locations that are optimal for the type
of video cabling used between the unit and the cameras and external devices. Using a
cable longer than the manufacturer’s specifications for optimal video signal may result in
degradation of color and video parameters.
Physical Security:The unit provides threat detection for physical security systems. In order to
ensure that the unit cannot be disabled or tampered with, the system should be installed with
security measures regarding physical access by trusted and un-trusted parties.
Network Security:The unit transmits over IP to security personnel for video surveillance. Proper
network security measures should be in place to assure networks remain operating and free from
malicious interference. The unit is intended for installation on the backbone of a trusted network.
Electrostatic Safeguards:The unit as well as other equipment connected to it (relay outputs,
alarm inputs, racks, carpeting, etc.) shall be properly grounded to prevent electrostatic discharge.
The physical installation of the unit is the first phase of making the unit operational in a security plan. The
goal is to physically place the unit, connect it to other devices in the system, and to establish network
connectivity. When finished with the physical installation, refer to the HTML Edition Units User’s Guide to
complete the second phase of installation, which is the setup and configuration of the unit.


Introduction
1
2. Introduction
The trk-101 is a self-contained video analytic encoder that monitors the video input from a camera. The
unit provides alarms when it automatically detects specific events, such as region entrance, fence
trespassing, tripwire crossover, which trigger an automatic notification. You can define the events and
location in the video of the image that can be detected with user-customizable rules and positioning
criteria.
Figure 1: trk-101 Unit
In addition to its analytic capabilities, the unit also serves as a standard video encoder that digitizes the
input video to a standards-compliant, compressed IP video stream. It simultaneously provides video output
in two formats: analog video and compressed digital video over IP. On-screen overlays indicate where the
detection has occurred on the video output.
Figure 2: trk-101 Unit Connectivity
This chapter includes the following sections:
Items Included in the Package (page 2)
Hardware Description (page 2)

trk-101 Installation Manual
2
2.1 Items Included in the Package
The unit package contains the following items:
QTY
Description
1
trk-101 unit
1
Mounting bracket
1
Set of spring clamp terminal blocks
1
Documentation and utilities CD
Related Documentation:
HTML Edition Units User’s Guide
ioi Product Selection Matrix
2.2 Hardware Description
This section describes the connection panels of the unit.
2.2.1 Power Connection Panel
The following is a description of the power connection panel of the unit.
Figure 3: trk-101 Power Connection Panel

Introduction
3
The power connection panel of the unit includes the following connections:
Item
Description
Grounding
Terminal
For connecting the unit to the protective ground (earth) according to local
regulations and codes. For more information, see Grounding the Unit (page 7).
Power Source
Input
Terminal block for powering the unit from a 12VDC or 24VAC power source.
ETHERNET Port
(RJ45)
For connecting the unit to the Ethernet network (10/100 Mbps).
ALARM IN
Single alarm input connection (a set of two wires) from an external device —
for example, a fire sensor, PIR (passive infrared) sensor, fence sensor, etc. —
with a dry contact output to the terminal block.
RELAY OUT
Dry output contact signal to a single external device, such as an electrical door
lock, to the terminal block. The terminal is for NORMALLY OPEN configuration.
RESET Button
For setting the unit factory defaults, setting Technician mode, or resetting the
unit.
LED
The LED indicates several status conditions:
Off: The unit is resetting.
Flashing green (300ms intervals): The firmware is booting.
Flashing green (one second intervals): The firmware has booted
successfully, the encoder is connected to the network, and unit is
operating normally.
Steady red: Failure in the first phase of the boot. Requires resetting the
unit.
Flashing red: Failure in the second phase of the boot. Requires
resetting the unit.
Steady yellow: Reset button was pressed for 5-15 seconds and entered
Technician mode. Requires resetting the unit.
Flashing yellow (500ms intervals): The unit is in Factory Default mode.
To enter this mode, press the Reset button for 15-30 seconds. The LED
changes from steady state to flashing after five seconds. The unit’s
firmware returns to the factory defaults. When finished, the LED
displays flashing green.
Note:
If the LED is pressed for more than 30 seconds, it will flash red,
indicating an error. In this case, disconnect the unit and reboot.

trk-101 Installation Manual
4
2.2.2 Video Connection Panel
The following is a description of the video connection panel of the unit.
Figure 4: trk-101 Video Connection Panel
The video connection panel of the unit includes the following items:
Item
Description
VIDEO IN
(BNC)
Input interface for receiving the surveillance camera analog video signal (source)
for analysis and detection.
VIDEO OUT
(BNC)
Output interface that provides the analog video signal after analysis and includes
detection overlays and additional On-Screen Display (OSD) information.
Typically connected to analog video equipment such as analog video displays or
analog video recording device or digital video recorder (DVR).
Note:
In order to view analog video, analog Video Out must be enabled in
the unit settings (disabled by default). For more information on how
to enable the analog Video Out signal, refer to the HTML Edition
Units User’s Guide.

Installing and Connecting the Unit
5
3. Installing and Connecting the Unit
This section describes how to install and connect the unit and includes the following sections:
Installing the Unit (page 5)
Connecting the Unit (page 6)
Resetting the Unit (page 13)
Note:
After connecting the unit, proceed to configure the unit as described in the HTML
Edition Units User’s Guide.
3.1 Installing the Unit
The unit can be installed and mounted next to the camera (inside the camera enclosure).
Alternatively, the unit can be installed inside an equipment room on a shelf or in a rack using the rack
mount panel that is available as an optional accessory.
When installing the unit make sure that:
It is securely tied down and cannot be easily dislodged
Operating temperatures, at all times, are kept between the minimum/maximum allowed
Proper ventilation is provided so that the air is free to circulate around the unit
The unit is protected from direct weather conditions (for example, sunlight, rain, dust, and so on)
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient
temperature regulation to support the unit’s cooling/heating requirements. Ambient
operating temperature should be kept in the range 0° to 50°C (32° to 122°F), with no
more than 95% non-condensing humidity.

trk-101 Installation Manual
6
3.1.1 Assembling the Unit in a Rack Mount Panel (Optional Accessory)
Up to 10 units can be mounted on a single rack mount panel. After the units have been assembled in the
rack mount panel, the panel can be installed in a standard 19-inch rack.
To assemble units in a rack mount panel:
1. Remove the nut and washer from each of the two video connectors on the video connection
panel of the unit.
Figure 5: trk-101 with Nuts Removed
2. Attach each unit to the rear side of the rack mount panel by inserting it through the holes as
shown in Figure 6.
Figure 6: Inserting Units into Rack Mount Panel

Installing and Connecting the Unit
7
3. Fasten each unit using the nuts and washers removed in step 1, making sure to first place the
washer on each video connector before tightening the nut on the video connector.
4. Repeat steps 1through 3for each of the units you want to assemble on the rack mount panel
(up to 10 units can be assembled per panel).
5. Attach the rack mount panel to a 19" rack.
3.2 Connecting the Unit
This section describes the procedures for connecting the unit and includes the following sub-sections:
Grounding the Unit (page 7)
Connecting the Unit to the Power Supply (page 7)
Connecting the Unit to the Network (page 8)
Connecting the Video Source (Camera) to the Unit (page 9)
Connecting the Analog Video Output to an Analog Device (page 8)
Connecting the Unit to Receive Alarms from External Devices (Alarm Inputs) (page 12)
Connecting the Unit to Control an External Device (Using Relay Outputs) (page 12)
3.2.1 Grounding the Unit
The unit must be grounded according to local regulations and codes.
To ground the unit
1. Loosen the screw of the grounding terminal located on the power connection panel of the unit.
See Figure 3: trk-101 Power Connection Panel.
2. Attach a properly rated ground cable. Make sure the ring/spade terminal of the grounding
cable is between the toothed washers. Tighten the screw.
3. Ensure that the other end of the ground cable is connected to protective earth according to
local regulations and codes.
3.2.2 Connecting the Unit to the Power Supply
Before connecting to the power, review the Electrical Safety Notice and Warnings (page vii).
Use a 12VDC/24VAC external power supply with suitable over current protection. Connect the power
supply wires to the positive and negative inputs on the terminal block connector labeled 12VDC/24VAC.
See Power Connection Panel (page 2).
Following are the recommended AC adaptor specifications:
Power Adaptor Input: 110-240V, 47-63Hz, 1A
Power Adaptor Output: 12v DC 2A, 24W
To power to the unit using a power outlet
1. Connect the AC adaptor output to the terminal block on the power connection panel of the
unit.
2. Connect the AC adaptor to the power outlet.

trk-101 Installation Manual
8
Warning:
1. To prevent bodily injury or damage to the unit, use only properly rated and
approved power supplies and/or AC adaptors.
2. Make sure that the power supply matches the required specifications. Electrical
safety should always be observed.
3.2.3 Using the DNA Utility to Connect the Unit to the Network
By default, the unit is shipped with the factory default IP address 192.168.123.10.
The DVTEL Network Assistant (DNA) utility is used to discover the unit on the network and to configure it.
DNA provides a central location for listing all the DVTEL models accessible over the network. Once listed,
each camera or encoder can be right-clicked to access and change the network settings. If the network
settings are changed for some reason, a new search will relist the units. The units may then be configured
via the web interface.
If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP. This
ensures that the IP address will not automatically change in the future and interfere with configurations
and communication.
DNA has a simple user interface and does not require any installation. The software is provided as a single,
standalone executable that runs on any PC.
Caution:
Before connecting the unit to the network, set the unit IP address according to your
specific network requirements to avoid address conflicts. Refer to the instructions in this
section on how to change the unit’s IP addresses.
If your network uses firewalls, you must configure them to support communication among the units and
computers running the Internet browser used to connect to the trk-101 web interface. After connecting the
unit to the network, check that the unit can be found on the network as is described below.
To connect a unit to the network
1. Connect a PC/laptop directly to the unit using a network cable connected to the Ethernet port
located on the front panel of the unit. See Figure 3: trk-101 Power Connection Panel (page 2)
2. Change the IP address according to your specific requirements. See the following section.
3. Disconnect the unit from your PC/laptop.
4. Connect the unit to the system network as follows:
Connect the network cable to the Ethernet port located on the front panel of the unit. See
Figure 3: trk-101 Power Connection Panel (page 2).
Connect the other network cable end to the network switch/hub.
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